Oaks Brisbane Festival Suites

Hotels
•
Oaks Hotels & Resorts
8.2 (3199 reviews)
108 Albert Street , Brisbane , au

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Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
BBQ facilities
Hot tub/Jacuzzi
Sauna
Non-smoking throughout
Heated pool
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Cons:
Dirty rooms
Noise from construction

Categories

Cleanliness
6.91
Several reviews noted dirty rooms and unpleasant odors in the building.
Service
9.88
Mariah at reception received high praise for her helpfulness and service quality.
Location
9.42
Many reviews highlighted the excellent location near the mall and attractions.
Room Quality
7.37
Mixed feedback with some room quality issues reported, including smells and old furniture.
Amenities
7.4
Limited amenities mentioned, with some reviews noting insufficient kitchen supplies.
Value for Money
7.86
Concerns expressed regarding high parking costs and lack of certain basic amenities.
Food and Beverage
8.41
Some positive notes about food options but limited beverage supplies reported.
Overall Experience
8.38
Generally good experience despite some cleanliness and noise issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 03:37

Property Description

City-Centric Luxury Accommodation

Spectacular Views and Relaxation
Indulge in city views from private balconies, unwind in the swimming pool, sauna, and hot tub for a truly relaxing stay.

Convenience and Comfort
Enjoy well-equipped kitchenettes, air-conditioned apartments, and a fitness center for your convenience and comfort during your stay.

Ready to experience the best of Brisbane at Oaks Brisbane Festival Suites? Book now for an unforgettable stay!

Important information:

Please note that there is a nonrefundable 1.5% charge when you pay with a credit card.

Please note that the credit card presented on check-in must be in the same name as the guest on the booking confirmation.

When booking more than 4 rooms, different policies and additional supplements may apply.

Please note that Charlotte and Albert Street intersection will be temporary closed From 6am Saturday 27 December 2025 to 5am Monday 2 February 2026,

During this period:
Vehicles access will only be via George Street to hotel.
Vehicles access via Edward Street will be fully closed, pedestrian access only.
We are expecting worse noise impact compared to the current situation, as construction site is directly in front of the building on Charlotte Street.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: BNE

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for AUD 20 per person per night when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    People no matter the age stay for AUD 59 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is needed) and costs AUD 39 per day.

Location

Guest Reviews

8.2
Based on 3199 reviews
Cleanliness: 6.91
Service: 9.88
Location: 9.42
Room Quality: 7.37
Amenities: 7.4
Value for Money: 7.86
Food and Beverage: 8.41
Overall Experience: 8.38
A
Ashleigh • couple • au
5
2026-03-07 • via Nuitee
K
Kylie • couple • au
10
Perfect location, clean and comfortable
Pros:

Location and design of our apartment

Cons:

Nothing

2026-03-07 • via Nuitee
V
Vicki • extended_group • au
9
Pros:

Hotel was nice and close to the CBD, room was a good size

2026-03-07 • via Nuitee
K
Kirsty • family_with_children • au
9
Great break away for the family easy to get to places will stay here again
Pros:

Location was ideal, staff were helpful room had everything we needed

2026-03-07 • via Nuitee
Y
yogada • extended_group • au
6
Pros:

Central location

Cons:

Room had a musty smell, really needed to be aired properly. Lower floors look onto next door building so felt a bit claustrophobic.

2026-03-06 • via Nuitee
K
Kaswala • family_with_children • au
10
2026-03-06 • via Nuitee
A
Alex • couple • au
10
Had a amazing time! Would definitely recommend, and will be my go to city stay. Will also recommend to family and friend
Pros:

We stayed in a two bedroom apartment, it was a great size, big bedrooms, comfy beds , big bathrooms, just lots of space and everything you need. Pool area was great too, and location is perfect! We live in brisbane, and done a little stay cay, it was great to be a 5minute walk to good restaurants, bars, cafes .

Cons:

The city can be a little loud in the night time, however i think it was the Ed sheeran concert, so could be wrong.

2026-03-06 • via Nuitee
R
Ratu Jope • couple • fj
7
Pros:

I have been staying or coming to thos property for the last 10 years.

2026-03-05 • via Nuitee
D
Dennise • family_with_children • au
7
2026-03-05 • via Nuitee
E
Evelyn • extended_group • au
8
Flexible and easy
Pros:

Booking was made at 1.30pm, confirmed and checked in by 2.30pm

Cons:

Had to ask twice for the second bedroom to be unlocked even though booked a two bedroom apartment

2026-03-04 • via Nuitee
C
Carla • extended_group • au
10
2026-03-04 • via Nuitee
C
Chenoa • couple • au
10
2026-03-04 • via Nuitee
D
Dylan • family_with_children • au
8
2026-03-03 • via Nuitee
W
William • solo_traveller • au
10
Perfect
Pros:

Location

Cons:

Rubbish smell can be smelt on the floors

2026-03-03 • via Nuitee
M
margo • couple • au
10
Best location in Brisbane the reception staff were very friendly and helpful
Pros:

Centrally located in Brisbane CBD, casino and many restaurants
Fast lifts to the 24th floor

Cons:

The air con was a little difficult to work out

2026-03-03 • via Nuitee
L
Luke • family_with_children • au
4
Pros:

location is great

Cons:

bedroom (which was paid for) was locked on arrival. phone did not work.

2026-03-02 • via Nuitee
S
Sean Greenacre • couple • au
7
Pleasant stay
Pros:

Location is very central in Brisbane. Enjoyed the lap pool and the apartment was spacious. Bed was firm with plenty of pillows.

Cons:

Stained carpet, room didn't seem to be cleaned properly - smell of spew, stain on carpet, hair and urine on bathroom floor.

2026-03-02 • via Nuitee
F
Freja Hjeresen • solo_traveller • dk
6
Great location, OK room
Pros:

Location

Cons:

Not great facilities. No hair dryer. It smelled badly every day in the elevator

2026-03-02 • via Nuitee
R
Renee • couple • au
7
After letting reception know our room wasn’t satisfactory they were happy to move us rooms and the second room was much
Pros:

Location was awesome!

Cons:

The room were were allocated to begin with was terrible. Musty smell, all closed up and dark when we arrived like no one had been in there for weeks. Wasn’t clean.

2026-03-02 • via Nuitee
T
The Elkhunter • family_with_children • au
8
Pros:

Good clean tidy room.
Polite and helpful staff.
Great location for me.

Cons:

Noisy disrespectful young group in the adjacent room had loud music going with their door jammed open. That's not the hotel's fault but really what is wrong with some people?

2026-03-02 • via Nuitee