Oaks Brisbane Festival Suites

Hotels
•
Oaks Hotels & Resorts
8.2 (3354 reviews)
108 Albert Street , Brisbane , au

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Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
BBQ facilities
Hot tub/Jacuzzi
Sauna
Non-smoking throughout
Heated pool
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Cons:
Dirty rooms
Noise from construction

Categories

Cleanliness
6.91
Several reviews noted dirty rooms and unpleasant odors in the building.
Service
9.88
Mariah at reception received high praise for her helpfulness and service quality.
Location
9.42
Many reviews highlighted the excellent location near the mall and attractions.
Room Quality
7.37
Mixed feedback with some room quality issues reported, including smells and old furniture.
Amenities
7.4
Limited amenities mentioned, with some reviews noting insufficient kitchen supplies.
Value for Money
7.86
Concerns expressed regarding high parking costs and lack of certain basic amenities.
Food and Beverage
8.41
Some positive notes about food options but limited beverage supplies reported.
Overall Experience
8.38
Generally good experience despite some cleanliness and noise issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 03:37

Property Description

City-Centric Luxury Accommodation

Spectacular Views and Relaxation
Indulge in city views from private balconies, unwind in the swimming pool, sauna, and hot tub for a truly relaxing stay.

Convenience and Comfort
Enjoy well-equipped kitchenettes, air-conditioned apartments, and a fitness center for your convenience and comfort during your stay.

Ready to experience the best of Brisbane at Oaks Brisbane Festival Suites? Book now for an unforgettable stay!

Important information:

Please note that there is a non-refundable 1.5% charge when you pay with a credit card.

Please note that the credit card presented on check-in must be in the same name as the guest on the booking confirmation.

When booking more than 4 rooms, different policies and additional supplements may apply.

The building car park will be temporarily closed from May 1, 2026, to May 3, 2026.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: BNE

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for AUD 20 per person per night when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    People no matter the age stay for AUD 59 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is needed) and costs AUD 39 per day.

Location

Guest Reviews

8.2
Based on 3354 reviews
Cleanliness: 6.91
Service: 9.88
Location: 9.42
Room Quality: 7.37
Amenities: 7.4
Value for Money: 7.86
Food and Beverage: 8.41
Overall Experience: 8.38
B
Ben • family_with_children • au
9
Great location, friendly staff and good value for money.
Pros:

Location was fabulous- super central

Cons:

The lifts took a bit of time and you’d find yourself having to wait a while.

2026-04-18 • via Nuitee
I
Ian • solo_traveller • au
10
2026-04-18 • via Nuitee
B
Bec • couple • au
10
2026-04-18 • via Nuitee
B
Ben • family_with_children • au
9
Great location and friendly staff
Pros:

Great location and parking directly underneath was super helpful as we needed to use the car daily.

Cons:

Lifts took some time to get to basement and having people live in the building some of the cooking smells went through the building into your room.

2026-04-18 • via Nuitee
T
Thadeus • solo_traveller • au
9
2026-04-17 • via Nuitee
J
Janine • couple • au
7
Great spot for a few nights
Pros:

Outstanding location, spacious apartment, and good facilities within the complex.

Cons:

The room was looking tired and some of the white goods really are overdue for replacing.

2026-04-16 • via Nuitee
H
Hami • family_with_children • au
8
2026-04-15 • via Nuitee
H
Holly • family_with_children • au
3
Very disappointed
Pros:

Location

Cons:

$$$ and having to change rooms due to noisey aircon, broken dryer. Only to move to room with broken bed. Maintenance needs to be stepped up. Also parking needs to be allocated. There were nights where no parking was free and we paid $300 only to find out staff also park in them

2026-04-15 • via Nuitee
I
Isobel • solo_traveller • au
10
2026-04-14 • via Nuitee
N
Naomi • solo_traveller • au
10
2026-04-14 • via Nuitee
L
Laura • solo_traveller • au
7
2026-04-13 • via Nuitee
C
Clayton • extended_group • au
8
2026-04-13 • via Nuitee
A
Adella • family_with_children • au
5
Pros:

The rooms were quite spacious,

Cons:

Not much effort was done with the cleaning of the bathrooms. The main bathroom had hair on the floor, rubbish in the bin still dirty wall around the light switch and blood splatters on the back of the door.

2026-04-12 • via Nuitee
R
Robert • family_with_children • au
10
Whole families needs were met
Pros:

The room was great. The pool and facilities were eccellent. very easy for us.

Cons:

The construction noise occured during the middle of the night from the building site next door.

2026-04-12 • via Nuitee
H
Hannah • couple • au
7
2026-04-11 • via Nuitee
J
Jackson • extended_group • au
10
2026-04-11 • via Nuitee
J
Jason • couple • au
10
2026-04-10 • via Nuitee
J
Jen • couple • au
9
2026-04-09 • via Nuitee
S
Sumanya • couple • au
5
I guess for the price its ok but i wouldnt stay again
Pros:

Location

Cons:

Smell

2026-04-08 • via Nuitee
S
Stefan • couple • ch
9
2026-04-08 • via Nuitee