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Facilities
Property facilities
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WiFi available
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Free WiFi
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Parking
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Free Parking
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Non-smoking rooms
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Air conditioning
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Swimming pool
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24-hour front desk
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Business center
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Heating
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Family rooms
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Pets allowed
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BBQ facilities
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Lift / Elevator
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Laundry
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Luggage storage
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Safety deposit box
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Fax/photocopying
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Facilities for disabled guests
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Meeting/banquet facilities
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Hot tub/Jacuzzi
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Dry cleaning
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Non-smoking throughout
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Outdoor pool
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Vending machine - drinks
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Vending machine - snacks
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Smoke alarms
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Physical distancing in dining areas
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CCTV in common areas
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Key card access
Review Highlights
Categories
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Property Description
Convenient Location near George Bush Intercontinental Airport
Located close to George Bush Intercontinental Airport, Extended Stay America - Houston - IAH Airport offers a convenient stay for travelers. The property features an outdoor pool for guests to relax and unwind.
Fully Equipped Suites with Kitchen
The suites at Extended Stay America - Houston - IAH Airport come with fully equipped kitchens, including full-size refrigerators, microwaves, and coffeemakers. Guests can enjoy the convenience of preparing their meals during their stay and feel at home.
Complimentary Grab-and-Go Breakfast and On-Site Facilities
Guests can start their day right with a grab-and-go breakfast provided by the hotel, offering a selection of breakfast bars, muffins, hot cereal, coffee, and tea. Additionally, the hotel offers enjoyable amenities such as a fitness center, business center, and laundry facilities for added convenience.
Book your stay at Extended Stay America - Houston - IAH Airport for a comfortable and accommodating experience.
Please note that housekeeping services are provided every two weeks. For a stay of 14 nights or longer, the provided cleaning service includes dusting, vacuuming, emptying the trash, cleaning the bathroom, cleaning the kitchen and more. Fresh towels and linen can be exchanged at the front desk at any time. Daily housekeeping services are available for an additional fee.
Upon check-in photo identification and credit card is required; cash is not accepted. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
Property Policies
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Parking
Free public parking is possible on site (reservation is not needed).
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Internet
WiFi is available in all areas and is free of charge.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 17 years old stay for free when using an existing bed.
You haven't added any cots.
You haven't added any extra beds. -
Pets
Pets are allowed. Charges may be applicable.
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Groups
When booking more than 9 rooms, different policies and additional supplements may apply.
Location
Guest Reviews
The location was great. It was close to the airport, which made it not too expensive to take an Uber. There were fast-food restaurants within walking distance, and a convenience store in the opposite direction. For fast food, there were: Burger King, Wendy's, and Popeye. The area seemed relatively safe. The cost of the room was very reasonable. The room was clean and quiet. It had a good view of the freeway traffic, which created distractions. The large refrigerator, microwave, and hot plate proved to be valuable to me.
Too many people were loitering around the property. I didn't know how many of them were guests. Also, the cigarette smoking in front of the building was a bit too much. There was also some drinking.
La ubicacion
La bañera no tenia tapon y salio cucaracha
Most of the staff was helpful and polite,
You can not get clean towels / face rags or bedding, you either wash them yourself or you have to pay the hotel to wash them $5. House keeping only comes to your room every 14 days. You have to take your own garbage out and they have roaches. The mattresses and mattress pad were filthy. This is an extended stay with a kitchenette, you have to go to front desk to get any kind of cookware/dishes. The pool was closed most of our visit, that's a bummer with 2 kids.
The staff was nice
The room was not clean there was salt or auger on the table and the floor was sticky
I would like to start off by saying CANDACE is very disrespectful. She is rude and she does not know how to conduct herself. I never received breakfast at this place. The pool is filthy dirty. There are people sleeping in the parking lot. THE BLACK LEXUS THATS ON THE BACK SIDE OF THE HOTEL—— there’s someone sleeping in that car every night & that is dangerous!!!!! They have ppl that’s not checked into the property but is still here. And another thing. Why am I paying for a place to stay and I have to give you $5 to clean my linen. Like can you advertise this somewhere??? $10 for another room key??? Candace is out of control, she’s rude, I will never ever in my life be returning.
I didn’t like how as soon as I went in my room there was a roach in the sink eeeeyuckkkkk
Nothing
The window was broken, I sent Email based on the staff request but there was no response.
Worst hotel i stay in my life
Thy are Scammer ..i book room with 2 bed but thy give me room with one bed only and refuses to refund my money which i pay for 2 beds ...
The size of room and kitchenette
slamming doors and high noise level from Beltway
The closeness to the airport.
Nothing
Close by the airport
Dirty, roaches and bad smells
The breakfast was mediocre. But there was a little something. Coffee/Tea granola bars. Full kitchen in room. 8 minutes to my destination.
Heavy smell of marijuana throughout the hotel. No pool access even though I clarified before booking. Have to pay for towels to be cleaned. $5.
The front desk staff was very kind and accommodating. The room was clean and spacious and cook ware and utensils were on hand and supplied.
Communicating with the house keeping staff was an unpleasant experience and they over looked some of the thorough cleaning needing to be done.
Nothing
Called to make sure we could check in late was told that was fine got to the hotel lobby had people yelling and fighting nobody was at the desk waited about a hour for someone to show up got our room toilet dosen't work smelled like cigarettes and musky i don't care how cheap it is i will never stay here again..
The staff was very friendly and accommodating
Everything was nice
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