Extended Stay America Suites - Houston - IAH Airport

Hotels
•
Extended Stay America Suites
5.3 (275 reviews)
1500 North Sam Houston Parkway East , Houston , us

listing image 1
Show all photos
Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Pets allowed
BBQ facilities
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Close to freeway and airport
Comfortable beds
Cons:
Cleanliness issues
Rude service
Broken amenities

Categories

Cleanliness
2.09
Multiple reviews indicated significant cleanliness issues, including dirty beds and bathrooms.
Service
6.56
Some reviews cited rude staff interactions, but standard service quality was mentioned.
Location
7.1
The hotel is conveniently located near the freeway and airport.
Room Quality
4.05
Complaints about maintenance, dirty conditions, and outdated amenities.
Amenities
5.08
Amenities were lacking, with reports of no kitchen supplies or functional laundry machines.
Value for Money
7.04
Price may be acceptable for some given the location, but overall quality does not reflect value.
Food and Beverage
5.39
Not explicitly mentioned in reviews.
Overall Experience
5.06
Generally negative reviews noted dissatisfaction with various aspects of the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 09:20

Property Description

Convenient Location near George Bush Intercontinental Airport
Located close to George Bush Intercontinental Airport, Extended Stay America - Houston - IAH Airport offers a convenient stay for travelers. The property features an outdoor pool for guests to relax and unwind.

Fully Equipped Suites with Kitchen
The suites at Extended Stay America - Houston - IAH Airport come with fully equipped kitchens, including full-size refrigerators, microwaves, and coffeemakers. Guests can enjoy the convenience of preparing their meals during their stay and feel at home.

Complimentary Grab-and-Go Breakfast and On-Site Facilities
Guests can start their day right with a grab-and-go breakfast provided by the hotel, offering a selection of breakfast bars, muffins, hot cereal, coffee, and tea. Additionally, the hotel offers enjoyable amenities such as a fitness center, business center, and laundry facilities for added convenience.

Book your stay at Extended Stay America - Houston - IAH Airport for a comfortable and accommodating experience.

Important information:

Please note that housekeeping services are provided every two weeks. For a stay of 14 nights or longer, the provided cleaning service includes dusting, vacuuming, emptying the trash, cleaning the bathroom, cleaning the kitchen and more. Fresh towels and linen can be exchanged at the front desk at any time. Daily housekeeping services are available for an additional fee.

Upon check-in photo identification and credit card is required; cash is not accepted. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: IAH

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

5.3
Based on 275 reviews
Cleanliness: 2.09
Service: 6.56
Location: 7.1
Room Quality: 4.05
Amenities: 5.08
Value for Money: 7.04
Food and Beverage: 5.39
Overall Experience: 5.06
L
Lopez • couple • us
1
2026-01-30 • via Nuitee
K
Karen • family_with_children • us
10
2026-01-29 • via Nuitee
C
Cesar • extended_group • us
3
2026-01-24 • via Nuitee
M
Mckinley • solo_traveller • us
1
Bugs and roaches
Pros:

Location

Cons:

Nothing

2026-01-24 • via Nuitee
E
Edward • family_with_children • us
9
2026-01-20 • via Nuitee
C
Candice • couple • us
1
Pretty miserable. Spend $20 extra and get a real hotel.
Pros:

It was decently close to the airport.

Cons:

The black mold in the bathroom, the uncomfortable bed/bedding, the smell, the lack of good curtains to keep the bright lights out

2026-01-14 • via Nuitee
P
Pam • couple • us
10
Pros:

Clean with gym

2026-01-13 • via Nuitee
J
Julian • solo_traveller • us
1
The hopeless disturb unhealthy environment lost cause hotel .
Pros:

Two decent staff members.

Cons:

It was laborious and problematic such as the reservations I ordered two beds they only had one and then they gave me two beds and then the room was not clean then I asked for it to be clean broken dishwasher then provide pots and pans we brought our own they told us we had to wait 2 weeks to get our linen changed when it was 2 weeks then they said they couldn't do it anyway because our room was 245 they said it was an odd number so we have to wait they're on even numbers for rooms my mother the accommodations are really bad we spend $1,352 for a filthy room and broken equipment this was a business trip I was working more so to maintain my room to have adequate stuff in it and to have it function for me just terrible manager Candice Berry was rude and obnoxious

2026-01-08 • via Nuitee
A
Alexis • couple • us
1
2026-01-05 • via Nuitee
L
Lisa • couple • us
10
2026-01-04 • via Nuitee
R
Raven • family_with_children • us
2
2026-01-01 • via Nuitee
P
Pattie • couple • us
8
Everything was good and smooth for checking in and checking out
Pros:

It was nice easy checking in

Cons:

They didn’t have toilet paper in the restroom

2025-12-30 • via Nuitee
P
Pattie • couple • us
10
2025-12-29 • via Nuitee
B
Bruce • couple • us
10
2025-12-29 • via Nuitee
G
gonzalez • couple • us
1
It was dirty unprofessional and not worth the money
Pros:

I only liked that it had a kitchen in the hotel that’s all

Cons:

DO NOT STAY HEREEEEE Everything was dirty hairs everything the bed the sheets the shower the refrigerator the floor was dirty even the towels had hair on them the receptionist was rude and not accommodating and didn’t even offer to have someone clean for us and said we must do it our self and they didn’t have a working washer machine so they didn’t have clean sheets for the bed or towels I understand some ppl stay here long term but it’s still a hotel and should maintain the same
Etiquette as such or just become apartments if they want to absolutely help no one also the pool doesn’t work at all and when I went up to speak to the receptionist about our problems she said I couldn’t speak to her that only my husband could Bec the room is under his name even though there was 2 ppl out down on the reservation we left a day earlier and only got $16 refund through booking.com but only as credit not real money smh this hotel was horrible and I should have read the reviews before hand

2025-12-27 • via Nuitee
S
Samika • solo_traveller • us
1
2025-12-22 • via Nuitee
C
Coers • family_with_children • us
10
2025-12-20 • via Nuitee
T
Thomas • couple • us
2
Worst hotel ever !!!
Pros:

Stove

Cons:

The room had roaches , No kitchen supplies, no carts to pack your luggage to the rooms , the dryer machines take your money and dont dry your clothes. No where to take your trash , they will enter your room if your are not inside . No ice machine, i can literally go on for days but u get the point. PLEASEE take your $$ elsewhere .

2025-12-17 • via Nuitee
H
Heather • family_with_children • us
5
2025-12-15 • via Nuitee
M
Melissa • solo_traveller • us
7
2025-12-15 • via Nuitee