Ponce Plaza Hotel & Casino

Hotels
•
Independent
8.8 (181 reviews)
Reina Street, Ponce, 00731 , Ponce , PR
787-813-5050

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Pets allowed

Facilities

Fitness facilities
Express check-out
Electric car charging station
Free WiFi
24-hour front desk
Luggage storage
Express check-in/check-out
Casino
Concierge service
Wheelchair accessible
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Cons:
Noise from outside
Parking validation issues

Categories

Cleanliness
8.66
Very clean and loved the room. Comfortable beds.
Service
9.13
The staff is very nice and friendly; very courteous and helpful.
Location
8.97
Right in town, easy walking distance to attractions.
Room Quality
8.82
Great room, spacious, modernly designed.
Amenities
8.65
Hotel has a casino, bar, pool, and gym on the premises.
Value for Money
8.61
Good price considering location and condition.
Food and Beverage
8.66
Cafe is great for breakfast or brunch.
Overall Experience
8.93
Best hotel in the area; will be returning soon!
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 06:40

Property Description

Discover the vibrant heart of Ponce at Ponce Plaza Hotel & Casino, where luxury meets excitement!

Recreational Opportunities
Dive into fun with a variety of activities! Whether you’re hitting the casino or lounging by the outdoor pool, the options are endless. For those looking to stay active, our fully equipped fitness center awaits.

Comfort & Convenience
Unwind in our stylishly appointed 69 air-conditioned rooms. Each features a private balcony, pillowtop bed, and complimentary Wi-Fi. Enjoy in-room refreshments with microwaves and entertain yourself with cable programming on LCD televisions.

Dining & Amenities
Indulge in mouthwatering dishes at Melao, our on-site restaurant, serving delicious brunch and lunch options. Don’t forget to grab a quick snack from our coffee shop/café or enjoy a cooked-to-order breakfast every morning.

Escape to Ponce Plaza Hotel & Casino for the ultimate getaway—book your stay today!

Important information:

  • Children 2 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SJU

Property Policies

  • Pets

    Maximum number of pets per room 2

  • Pets

    Service animals are exempt from fees/restrictions

  • Noise policy

    Noise-free rooms not guaranteed

  • Pets

    Pets cannot be left unattended

  • Pets

    Pets allowed

See all policies

Location

Guest Reviews

8.8
Based on 181 reviews
Cleanliness: 8.66
Service: 9.13
Location: 8.97
Room Quality: 8.82
Amenities: 8.65
Value for Money: 8.61
Food and Beverage: 8.66
Overall Experience: 8.93
L
Lizbeth
10
Pros:

mi estadia muy placentera.

2025-10-11 • via Nuitee
E
Edgardo
10
Excellent place to stay
Pros:

The hotel was excellent, rooms were comfortable, it was very clean, very well located, and they had a great bar.

2025-10-09 • via Nuitee
A
Andrea • friends
10
Pros:

Clean, friendly staff, easy parking

2025-10-04 • via Nuitee
R
Rosa H. • family_with_children
10
Pros:

Very calming balcony view

2025-10-04 • via Nuitee
G
Gustavo • family
8
Pros:

The sraff is very nice and friendly. The suite is spacious and has most if the commodities you need. Lots of nearby stores, restaurants and attractions. The cafe is great for breakfast or brunch. Best hotel in the area.

2025-09-29 • via Nuitee
J
Jacqueline • family
10
Pros:

Great stay. Friendly staff, several dining options, spacious room, and right in town so it was very convenient for walking around.

2025-09-28 • via Nuitee
M
Manuel
10
Pros:

Great room, very courteous and helpful staff, good price, good location, great parking

2025-09-28 • via Nuitee
J
Jennifer • partner
10
Pros:

Very clean and loved the room. Comfortable beds

2025-09-27 • via Nuitee
Y
Yadira • family_with_children
10
Pros:

Lo recomiendo

2025-09-25 • via Nuitee
A
Aimee
6
Pros:

Ok

2025-09-23 • via Nuitee
C
Corazon • family
4
Pros:

The shower is not consistent it gets cold. The conditioner for hair is awful!! To get free parking you have to validate your parking with the front desk everytime you go out. And when we checked out the validated ticket did not work had to wait from front desk to clear it. Aside from it being in the center nothing much to do. Mostly local activities.

2025-09-21 • via Nuitee
M
Mirsandra • partner
10
Pros:

We enjoyed so much the room, very quiet and neat. We will be returning soon!

2025-09-15 • via Nuitee
G
Gustavo • partner
10
Pros:

Room was spacious and modernly designed. Staff is very friendly. Lots going on close by. Just a quick walk to many nice places. Hotel has a casino, bar, pool, and gym on the premises. Recommended!

2025-09-14 • via Nuitee
L
Leslie
10
Pros:

The front desk and all staff was cordially

2025-09-13 • via Nuitee
K
Karla • family
8
Pros:

Limpio, bonito, cómodo y staff amable. Buenas opciones alrededor para comer y entretenerse. Recomendado !

2025-09-07 • via Nuitee
C
Carla • family
10
Pros:

It's my second time here and no complaints at all. Super clean, laundry in same floor. Restaurant has the best avena. Location!! In front of Parque de Bombas & Cathedral. Walking distance of several restaurants. Definitely coming back.

2025-09-06 • via Nuitee
C
Carlos Antonio • partner
6
Pros:

We paid extra to have the city view but no warning about the constant noise. Dogs barking, cars loud speakers, people talking. We were on the 2nd floor. I complain and the counter person just said that’s what happens in this location. No suggestions from desk rep.

2025-09-02 • via Nuitee
N
Nellivette • partner
10
Pros:

Nice!

2025-09-02 • via Nuitee
M
Miguel Arturo • family
10
Pros:

Excelente servicio, amabilidad del personal y atentos a los detalles. Excelente hotel para descansar

2025-09-01 • via Nuitee
G
Gabriel • partner
10
Pros:

Great Casino

2025-08-26 • via Nuitee