Comfort Suites Waycross

Hotels
•
Comfort Suites
6.8 (215 reviews)
1922 Memorial Drive , Waycross , US

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
Pets allowed
Lift / Elevator
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Review Highlights

Pros:
Friendly/helpful staff (multiple mentions)
Renovated rooms / inside pool
Made-to-order breakfast
Convenient location / easy room access (no elevator/stairs for some)
Pool was nice
Clean and spacious rooms reported by some guests
Cons:
Serious cleanliness problems: stained sheets/towels, filthy floors, unclean bathtubs
Outdated, low-budget room condition (ripped shower curtain, worn fixtures)
Missing or delayed linens (sofa-bed linens)
Reservation handling and check-in issues; some staff rude or unhelpful
Noisy guests/large groups (pool area), presence of non-family activity
Toilet/maintenance requests not addressed in a timely manner

Categories

Cleanliness
3.8
Multiple reports of filthy floors, stained sheets/towels, smelly (sulphur) water, unclean bathtubs, stained headboard and other questionable stains — overall poor cleanliness.
Service
7.8
Mixed: several guests praised staff as very nice and helpful, but others reported unfriendly check-in, rude responses, and failure to respond to maintenance/linen requests.
Location
8.2
Convenient location and easy access to rooms (no elevator/stairs for some); some stays disturbed by road/construction workers or noisy guests, but generally well situated.
Room Quality
4.5
Rooms described as low-budget and outdated; issues include ripped shower curtain, missing sofa-bed linen, mattress/mattress-cover stains and other wear.
Amenities
7.6
Renovated rooms, inside pool and made-to-order breakfast noted positively; pool usage sometimes limited by noisy/rowdy guests (lots of children/visitors).
Value for Money
6
Several guests called the property low-budget and disappointing given issues (cleanliness, maintenance, reservation handling), producing mediocre perceived value.
Food and Beverage
7.5
Breakfast (made-to-order) was praised; no major on-site F&B complaints beyond an isolated comment about a nearby Wendy's off property.
Overall Experience
9
Varied guest experiences: some report a great stay (clean, friendly staff, nice pool) while others encountered serious cleanliness and service problems; overall impressions skew mixed-to-positive due to helpful staff and amenities despite cleanliness issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:23

Property Description

Deluxe Amenities
This Waycross, GA hotel offers full-service amenities including free weekday newspaper, local calls, and coffee. Guests can also enjoy a complimentary hot breakfast with a variety of options, as well as a Grab & Go bag for early risers.

Leisure and Wellness
Unwind at the on-site fitness center, indoor heated pool, and hot tub. Stay informed with the newsstand available during your stay.

Business-Friendly
Corporate travelers will appreciate the business center, internet access, and meeting room for up to 25 people. Each spacious suite is equipped with modern conveniences and a work desk.

Book your stay at Comfort Suites Waycross for a perfect blend of comfort and convenience.

Important information:

You must show a valid photo ID and credit card upon check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: JAX

Location

Property Accessibility

Public Area
  • Ramp: Yes
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

6.8
Based on 215 reviews
Cleanliness: 3.8
Service: 7.8
Location: 8.2
Room Quality: 4.5
Amenities: 7.6
Value for Money: 6
Food and Beverage: 7.5
Overall Experience: 9
S
Summer • couple • us
3
Our stay was ok staff was amazing , only a few problems but it was a place to put my head
Pros:

The in door pool and spa were nice and the staff was very friendly and helpful, breakfast was good

Cons:

The first room we got the water in shower was not working then we got changed to a different room with no problem definitely and needs a lot of updates and paint job and a neutralizing system to get the pet smell out of some of the rooms

2026-11-01 • via Nuitee
N
Nickel • couple • us
9
2026-10-30 • via Nuitee
A
Artasha • couple • us
10
2026-10-25 • via Nuitee
J
Ja'Mea • family_with_children • us
5
Ver basic.
Pros:

All of the staff was extremely nice and helpful when they could be.

Cons:

It just seemed low budget, everything was so outdated. We did the 2 queen beds with a sofa bed. The linen for the sofa bed was not available in the room as it should has been, I did call down for some but it was not received until the next day as linen was needing to be washed and dried. We did receive linen after my daughter had a accident in the bed on the second day, but we did have to put it on ourselves (I could be a little out of touch with this request, but I assumed the housekeepers would put the sheets on). the shower curtain was ripped at the top

2026-10-22 • via Nuitee
R
Reed • family_with_children • us
5
Pros:

Renovated rooms and inside pool.

Cons:

There were people with tons of kids visiting guests. Running and screaming around the pool. Never got to use it. The Wendy's down the street was the worst I've ever been to.

2026-10-20 • via Nuitee
R
Richard • solo_traveller • us
8
It was reasonably priced and met my need for a one night stay
2026-10-16 • via Nuitee
B
Brandy • extended_group • us
10
Had a great time
2026-10-11 • via Nuitee
B
Brian • couple • us
10
Love checking in and walking straight to my room with not having to use an elevator or stairs.
Pros:

Very convenient

Cons:

The room was perfect

2026-09-08 • via Nuitee
C
Constance • couple • us
5
Pros:

Location was great but it was full of road/construction workers and I didn’t go to the pool to relax bcs that

2026-09-03 • via Nuitee
D
Deanna • solo_traveller • us
6
2026-08-30 • via Nuitee
A
Amanda • solo_traveller • us
1
Pros:

Not anything as I will not stay there again. I have stayed at other Comfort Suites and they were great. This one was a disappointment.

Cons:

Upon arrival the lady that checked us in was not friendly or informative. The room was disgusting upon arrival. The floor was filthy, the bathtub wasn't cleaned, the water was smelly like sulphur. The beds had multiple questionable stains. The headboard contained boogers. The window had questionable splatter stains not talking about blood but other human fluids. There was a hooker leaving and smiling while under the influence of drugs. The bath towels and sheets were stained. After asking for fresh towels none were delivered. Not family friendly more by the hour kinda place.

2026-08-24 • via Nuitee
B
bunny • solo_traveller • us
7
2026-08-19 • via Nuitee
N
Nicole • solo_traveller • us
9
2026-08-05 • via Nuitee
Q
Quinn • solo_traveller • us
6
Cons:

Toilet wasn't working told staff 3 times and no one ever showed up to fix it nor offered a new room.

2026-07-20 • via Nuitee
F
Florene • solo_traveller • us
10
2026-07-18 • via Nuitee
M
McAllister • solo_traveller • us
6
2026-07-18 • via Nuitee
K
Kerris • couple • us
1
2026-07-08 • via Nuitee
C
Carmella • solo_traveller • us
9
2026-07-07 • via Nuitee
S
Shavontaye • couple • us
10
2026-07-06 • via Nuitee
A
Ada • couple • pr
10
2026-07-06 • via Nuitee