Comfort Suites Waycross

Hotels
Choice Hotels International
7.4 (272 reviews)
1922 Memorial Drive, Waycross, Georgia, 31501 , Waycross , US

Pets allowed

Facilities

Free breakfast
Boat tours nearby
Fitness facilities
Express check-out
Parasailing nearby
Free WiFi
24-hour front desk
Garden
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Clean facilities
Cons:
High pet fees
Missing amenities

Categories

Cleanliness
6.29
The cleanliness was negatively affected by issues noted in the reviews.
Service
8.76
Friendly staff noted in reviews.
Location
8.8
Location is great, mentioned positively.
Room Quality
7.75
Room quality was decent, but missing items noted.
Amenities
6.78
Amenities not in line with expectations, such as lack of jacuzzi tubs.
Value for Money
6.24
Pet fees were unclear and excessive, impacting perceived value.
Food and Beverage
7.29
No specific food and beverage mention, assumed standard.
Overall Experience
7.26
Mixed experience noted through various reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 18:37

Property Description

Recreational Opportunities

Enjoy an indoor pool, spa tub, and 24-hour fitness center.

Amenities

Free Wi-Fi, concierge services, and gift shops/newsstands.

Event Planning

900 square feet of conference space and a meeting room.

To book your stay at Comfort Suites Waycross, seize the opportunity to experience these fantastic amenities and explore the nearby attractions.

Important information:

  • Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Cashless payment methods are available for all transactions.
  • Contactless check-out is available.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: JAX

Property Policies

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Pets

    Service animals are exempt from fees/restrictions

  • General

    Individually-wrapped food options are available for breakfast

  • General

    Guest accommodation is sealed after cleaning

  • Check-in & Check-out

    Contactless check-out is available

See all policies

Location

Property Accessibility

Public Area
  • Ramp: Yes
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.4
Based on 272 reviews
Cleanliness: 6.29
Service: 8.76
Location: 8.8
Room Quality: 7.75
Amenities: 6.78
Value for Money: 6.24
Food and Beverage: 7.29
Overall Experience: 7.26
F
Felicia couple us
10
Comfortable!!
Pros:

Nice and quiet, very clean, smell nice

2026-04-30 via Nuitee
N
Nails family_with_children us
1
Pros:

Nothing. Absolutely nothing. It was awful. Worst hotel i ever stayed in

Cons:

Sausage was swimming in grease. Everything was empty for breakfast. Needles laying in middle of parking lot for 2 days. Drunk people walking around parking lot amd shit all over toilets.

2026-04-23 via Nuitee
F
Ford couple us
1
2026-04-21 via Nuitee
E
Elizabeth solo_traveller us
7
Pros:

The bed were comfortable.

Cons:

The floors were dirty, my feet were black just walking around the room. The water pressure in the shower was horrible. Barely any water coming out.

2026-04-19 via Nuitee
S
Sonia couple us
3
It was a stressful stay. Never again!
Pros:

Pet friendly was a good thing. There was a miss communication between Booking.com and Comfort Suites about our reservations.

Cons:

We booked two nights through Booking.com, but the Comfort Suites staff came in our room after the first night telling us our stay was up. They eventually said there was a miss communication between Booking.com and them. After it was resolved and we left after the second night, comfort Suites over charged us $40 more than what Booking.com quoted us. We just paid and got back on the road. Never again!

2026-04-13 via Nuitee
E
Eric couple us
10
2026-04-13 via Nuitee
P
Precious solo_traveller us
10
2026-04-07 via Nuitee
S
susan couple us
10
Desk clerk and other personnel went out of their way to provide services for us!!!
Pros:

Cleanest facility for the price I have ever used.

2026-04-07 via Nuitee
K
Kristi solo_traveller us
6
Price was too much for the quality
Pros:

Room was clean

Cons:

Smelled like smoke when you entered room, no air in which took forever to cool off and pillows were hard.

2026-04-04 via Nuitee
T
Timothy solo_traveller us
5
2026-04-02 via Nuitee
L
Linares solo_traveller us
9
2026-04-02 via Nuitee
L
Luis family_with_children us
9
2026-03-30 via Nuitee
L
Laura family_with_children us
10
Friendly staff with quick and easy checking in and out!!
Pros:

The photos online need to be updated or taken from a different view. The rooms exceeded my expectations!!

Cons:

One of the main attractions I was looking for was an indoor pool. The pool max capacity is either 6 or 10. I cannot remember.

2026-03-29 via Nuitee
A
Alma family_with_children ge
10
Pros:

It was nice and clean staff was excellent

Cons:

Absolutely nothing I disliked

2026-03-29 via Nuitee
E
Elizabeth family_with_children us
7
2026-03-22 via Nuitee
R
Reginald family_with_children us
10
Pros:

It was clean. Customer service was excellent. I needed a extra hour because check out was at 11am and my meeting was at 1pm. The clerk gave me a extra hour no charge. He put his customer 1st.

Cons:

Everything was excellent

2026-03-19 via Nuitee
A
Allen family_with_children us
10
Pros:

The room was so comfortable and the bathroom with plenty of space for two, it was good sleeping.

Cons:

Their wasn't anything I didn't like, Not that I can think of.

2026-03-09 via Nuitee
J
Janet Bagg couple us
8
Pros:

Everything was as expected.

Cons:

The breakfast was skimpy.

2026-03-06 via Nuitee
T
tomeka family_with_children us
9
Pros:

The breakfast was ok there was no syrup for the pancakes and there were no plates

Cons:

The toilet kept getting clogged and there was a hood on the floor beside the sofa appeared to be from a previous guest and did not notice until gathering things to leave

2026-03-02 via Nuitee
A
Allen family_with_children us
9
Pros:

I like how the room was comfortable to stay in, only the floor needed to be moped much cleaner.

Cons:

I didn't like how they ran out of the complimentary breakfast so early and fast before 9am. But the manager straighten it out for the next morning, but I didn't bother getting up going down for breakfast, I was afraid it was out again. Also our battery in our remote needed changing but they had no batteries to replace the dead batteries in our remote.

2026-02-28 via Nuitee