Fairfield Inn & Suites by Marriott New York Manhattan/Fifth Avenue

Hotels
•
Fairfield Inn
8 (998 reviews)
21 West 37th Street , New York , US
+1 212-730-6660

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Business center
Heating
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Comfortable accommodations
Great location
Friendly staff
Good breakfast options
Cons:
Room size
Cleanliness issues
Lack of amenities

Categories

Cleanliness
7.08
Some reviews mentioned cleanliness as average, indicating room for improvement.
Service
9.05
The staff received consistent praise for their friendliness and helpfulness.
Location
9.09
The location was frequently highlighted as a major positive aspect.
Room Quality
7.04
Several reviews remarked on the small size of the rooms, indicating a need for upgrades.
Amenities
7.57
Some guests noted a lack of basic amenities like water bottles.
Value for Money
7.53
Quoted prices were high relative to the space and amenities provided.
Food and Beverage
8.58
Breakfast received positive feedback for its variety and quality.
Overall Experience
8.05
Overall enjoyment noted, despite some criticisms about rooms and cleanliness.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 21:08

Property Description

Convenient Location in the Heart of NYC

Modern Amenities for Comfort

Complimentary Services for a Relaxing Stay

Experience the vibrant city of New York at Fairfield Inn & Suites New York Manhattan/Fifth Avenue. Enjoy the convenience of free internet access and nearby subway stations for easy exploration. Relax in well-equipped guest rooms with flat-screen TVs and coffee makers. Upgrade to a room with a balcony for stunning city views.

Take advantage of free passes to a local gym and start your day with complimentary coffee and breakfast. With Rockefeller Center, Empire State Building, and Bryant Park just a short distance away, our hotel is the perfect choice for your NYC adventure.

Book now for an unforgettable stay at Fairfield Inn & Suites New York Manhattan/Fifth Avenue.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: JFK

Location

Guest Reviews

8
Based on 998 reviews
Cleanliness: 7.08
Service: 9.05
Location: 9.09
Room Quality: 7.04
Amenities: 7.57
Value for Money: 7.53
Food and Beverage: 8.58
Overall Experience: 8.05
A
Ana • couple • es
8
Alojamiento con una ubicación inmejorable, calidad-precio 100% recomendado.
Pros:

La ubicación fue inmejorable, justo en el centro de todo lo importante a visitar para unos días en Nueva York. Además, el desayuno incluido fue un acierto para empezar el día pronto y sin prisas. Volvería a repetir sin dudarlo.

Cons:

La habitación era más pequeña de lo esperado.

2026-09-17 • via Nuitee
M
Manoel S N • family_with_children • br
7
Pros:

Everything worked very well during my stay, and the service was satisfactory.

Cons:

However, the room was extremely small and not suitable for comfortably accommodating the guests. There was only one double bed, even though I had requested a room with two beds.

In addition, the view from the room was quite disappointing, as it faced another hotel and a wall, which negatively impacted the overall experience. These points were disappointing and fell below my expectations.

2026-09-15 • via Nuitee
F
Françoise • solo_traveller • fr
8
Agréable mais assez cher pour ce qui est proposé
Pros:

L’emplacement et la gentillesse du personnel

Cons:

Impossible de faire arrêter la climatisation

2026-09-15 • via Nuitee
F
Fernando • family_with_children • us
10
2026-09-11 • via Nuitee
P
Paulette • couple • us
6
Not worth the price for sure. Stay somewhere else for this price.
Pros:

Old and needs updating. There was a big gap in our door where you can peep the hallway. The bathroom had a hole near the floor that was halfway patched up. The shower doors were off the track in the bottom so we had to be real careful opening and closing. The bed was way too firm. We paid way way too much for this hotel.

Cons:

The location was perfect. The staff were friendly. The breakfast was good.

2026-09-11 • via Nuitee
M
michele • solo_traveller • it
6
Ottima posizione ma così e così la struttura.
Pros:

La posizione è strategica , comoda per visitare le attrazioni di manhattan tranquillamente a piedi.

Cons:

La struttura è al limite della sufficienza. Praticamente è da riprendere soprattutto nelle stanze , datate e con tanti particolari da rivedere. I letti sono comodi ma piccoli per due persone , gli armadi che sono da sostituire completamente e la cassaforte che non c'era. Gli ascensori sono apposto e l'attesa è assolutamente nella norma. Se dovessi tornare a new York per l'ennesima volta , non lo sceglierei a meno di una totale ristrutturazione.

2026-09-08 • via Nuitee
E
Edoardo • solo_traveller • it
8
Pros:

Pulizia giornaliera con cambio anche delle lenzuola. Colazione ottima e abbondante. Posizione strategica per muoversi sia a piedi che in metro. Dalla camera avevamo vista sull'Empire.

Cons:

Dovendo rimanere una notte in più rispetto al programma (perché la compagnia aerea ha cancellato il volo di ritorno), il personale dell'hotel ci aveva assicurato che saremmo potuti rimanere una notte in più, mentre il giorno dopo altro personale ci ha detto che l'hotel era pieno e quindi abbiamo dovuto trovare un altro hotel last minute

2026-09-08 • via Nuitee
M
MARINA • family_with_children • es
7
Pros:

ubicación

Cons:

los baños, muy antiguos

2026-09-06 • via Nuitee
J
Jonell • couple • us
8
A Good Stay in NY
Pros:

The staff was exceptionally friendly and helpful. The rooms were clean, and the beds were comfortable. The breakfast was always delicious, and there was always a good variety of choices. And of course the cookies and the ice water and punch by the entrance were perfect touches.

Cons:

The rooms were small, as expected. However, they probably could have used the space more efficiently. There was nowhere to put suitcases, other than on the bed, and no place to put toiletries. There was one little shelf above the toilet, and it wasn't level so everything kept falling from it.

2026-09-05 • via Nuitee
D
Dominique • couple • fr
10
Le top
Pros:

La propreté, le petit déjeuner l’accueil la bienveillance du personnel

Cons:

Rien tout était parfait pour ma 2 eme venue

2026-09-04 • via Nuitee
C
Cindy Lee • solo_traveller • tt
10
2026-09-03 • via Nuitee
G
gianfelice • solo_traveller • it
5
Cons:

Arroganza del personale che gestisce la colazione

2026-09-03 • via Nuitee
J
Johanna Forero • couple • co
10
Cons:

El tapete de la habitación olía muy mal, la habitación es muy pequeña.

2026-08-29 • via Nuitee
M
mauro70 • solo_traveller • it
7
2026-08-27 • via Nuitee
V
Veronika • family_with_children • us
1
2026-08-27 • via Nuitee
B
Borja • family_with_children • es
8
2026-08-27 • via Nuitee
F
Francesca • extended_group • us
8
2026-08-27 • via Nuitee
A
Antonio Javier • couple • es
7
Ubicación excelente
Pros:

El personal muy amable. La ubicación fantástica para visitar Manhattan. El desayuno tipo Americano muy completo.

Cons:

Habitación y baño pequeños. Cama y almohadas no muy cómodas. El hotel o al menos la habitación donde nos alojamos y la planta necesitan una actualización. Moqueta en el suelo, muebles viejos, bastante ruido en general.

2026-08-26 • via Nuitee
E
eva • family_with_children • es
8
En general, muy bien
Pros:

Las camas muy cómodas, la ducha con presión y fácilmente regulable la temperatura. El desayuno muy completo y bueno. Muy buena ubicación.

Cons:

Teníamos una habitación cuádruple, éramos cuatro personas, y siempre nos ponían tres toallas grandes y dos pequeñas. Por más que lo dijimos nunca conseguimos que nos pusieran cuatro, Teníamos el armario de las toallas enfrente y las teníamos que coger. Otra cosa que no nos gustó es que dejamos en el escritorio unos vasos y unas latas de recuerdo de unos restaurantes y nos los tiraron.

2026-08-26 • via Nuitee
P
Piero • solo_traveller • it
9
Vacanza a new yorkkk
Pros:

Tutto ottimo, personale gentile, camera pulita, colazione buona, ottima posizione per visitare il quartiere a piedi, in ogni caso la metro più vicina è a circa 6 minuti a piedi... dimensioni della camara un pò piccolina, ma con 2 bagagni a mano siamo stati comodi, consiglio

Cons:

Il letto personalmente l'ho trovato un pò scomodo, ma è soggettivo

2026-08-24 • via Nuitee