Fairfield Inn & Suites by Marriott New York Manhattan/Fifth Avenue

Hotels
Fairfield Inn
8 (982 reviews)
21 West 37th Street , New York , us

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Business center
Heating
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Comfortable accommodations
Great location
Friendly staff
Good breakfast options
Cons:
Room size
Cleanliness issues
Lack of amenities

Categories

Cleanliness
7.08
Some reviews mentioned cleanliness as average, indicating room for improvement.
Service
9.05
The staff received consistent praise for their friendliness and helpfulness.
Location
9.09
The location was frequently highlighted as a major positive aspect.
Room Quality
7.04
Several reviews remarked on the small size of the rooms, indicating a need for upgrades.
Amenities
7.57
Some guests noted a lack of basic amenities like water bottles.
Value for Money
7.53
Quoted prices were high relative to the space and amenities provided.
Food and Beverage
8.58
Breakfast received positive feedback for its variety and quality.
Overall Experience
8.05
Overall enjoyment noted, despite some criticisms about rooms and cleanliness.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 21:08

Property Description

Convenient Location in the Heart of NYC

Modern Amenities for Comfort

Complimentary Services for a Relaxing Stay

Experience the vibrant city of New York at Fairfield Inn & Suites New York Manhattan/Fifth Avenue. Enjoy the convenience of free internet access and nearby subway stations for easy exploration. Relax in well-equipped guest rooms with flat-screen TVs and coffee makers. Upgrade to a room with a balcony for stunning city views.

Take advantage of free passes to a local gym and start your day with complimentary coffee and breakfast. With Rockefeller Center, Empire State Building, and Bryant Park just a short distance away, our hotel is the perfect choice for your NYC adventure.

Book now for an unforgettable stay at Fairfield Inn & Suites New York Manhattan/Fifth Avenue.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: JFK

Location

Guest Reviews

8
Based on 982 reviews
Cleanliness: 7.08
Service: 9.05
Location: 9.09
Room Quality: 7.04
Amenities: 7.57
Value for Money: 7.53
Food and Beverage: 8.58
Overall Experience: 8.05
L
Luigi couple it
8
2026-08-08 via Nuitee
A
Alexandra couple es
5
2026-08-06 via Nuitee
J
Juliano family_with_children br
8
2026-08-04 via Nuitee
C
claudia family_with_children ar
10
Maravillosa experiencia
Pros:

Todo fue excelente, pero sobre todo, el trato del personal, un 10!!!! Un placer total habernos hospedado allí!

2026-08-04 via Nuitee
G
Gloria extended_group co
8
Delicioso, súper delicioso
Pros:

Si, muchísimo, muy bien ubicado, cerca a todo, muy conveniente. El desayuno muy completo

Cons:

Esperaba una cama más grande, porque éramos tres adultos

2026-08-03 via Nuitee
F
Federico couple it
8
2026-08-02 via Nuitee
V
Viktorija solo_traveller no
8
2026-07-23 via Nuitee
G
Gunay solo_traveller us
7
2026-07-23 via Nuitee
E
EidMoraes family_with_children br
10
Ótima opção de hotel!
Pros:

Quarto confortável, boas camas e principalmente o café da manhã.

2026-07-22 via Nuitee
P
PARDO solo_traveller ar
1
A tener en cuenta!!!
Pros:

Ubicación

Cons:

Tuvimos faltante de ropa. No hacían la limpieza de la habitación. Una mugre las alfombras. Solo tendían las camas.

2026-07-19 via Nuitee
E
eleonora solo_traveller it
7
Ottima posizione e buon rapporto qualità prezzo
Pros:

Posizione davvero strategica. Le camere datate che avrebbero bisogno di una rinfrescata. Bagno pulito la moquette in camera meno.
La colazione varia per un 3 stelle. molto carina la possibilità di potersi preparare dei waffle espressi. In generale un buon rapporto-qualità prezzo per New York

Cons:

La moquette della camera e aria condizionata esagerata nelle aree comuni

2026-07-16 via Nuitee
C
Curiokid Couples Philadelphia, Pennsylvania
10
Great service all around!
Pros:

We went to the Fairfield Inn for a theater weekend at the end of June 2026. The accommodations were quite nice and very clean. Breakfast was included and quite good. One employee, Sterling, a front desk specialist, went above and beyond his duties. I left an iPad in the room...and it was turned into the desk. He contacted us during the theater, a call we missed, then later on the train home. He facilitated the return of my I Pad safely, packing it and using the label I was able to send to his attention. He had caught our eye when we checked out as being very friendly and a terrific front desk associate. Many thanks, Sterling! I would highly recommend this hotel to anyone looking for a great theater location without the hubbub of Times Square.

2026-07-15 via Tripadvisor
A
ali solo_traveller ae
7
2026-07-15 via Nuitee
R
Rosalba solo_traveller it
5
2026-07-10 via Nuitee
T
ThemisV6 Solo travel
2
Stay away from this.
Pros:

Probably the worst hotel I have ever stayed in my life. There was not a single thing in good condition,NOTHING! Completely rundown, even the door in my room seemed to have been kicked in for some reason and the frame was moving…
While I couldn’t find a controller for the AC, it was the loudest machine ever, as if you slept by a truck. One of the two elevators was twice out of order during my 3 night stay.
The breakfast was decent though.
The only plus for this hotel is its staff who were very welcoming, smiling and professional. I just felt sorry that they have to deal with all the complaints I would assume which is beyond their control. I guess the owners just trying to squeeze money out of it until everything collapses.
Location is also good if you are visiting for leisure.

2026-07-07 via Tripadvisor
D
Duque Marin family_with_children co
5
Nos sentimos engañados!
Pros:

La ubicación es muy buena.

Cons:

Reservé y pagué habitación para tres personas y al momento del checkin me dieron una habitación pequeña, con una cama doble. fue una noche tormentosa, no descansamos.

2026-07-07 via Nuitee
J
John solo_traveller gb
10
3 welsh lads on tour
Pros:

Malakai on front desk was brilliant also the other young man really nice people all the staff excelled from front of desk to breakfast staff and cleaning also maintenance was on the ball when we had a air-conditioning issue 10 mins they where with us 👍 brilliant stay from the 3 Welsh lads 👍

Cons:

Loved every moment ❤️

2026-07-07 via Nuitee
Y
Yenny solo_traveller co
8
Pros:

Ubicación

Cons:

Un poco pequeño para 3 personas

2026-07-06 via Nuitee
I
Ivani solo_traveller br
4
Só valeu pela localização o hotel não tem nada de atrativo. Duas cadeiras no lobby de entrada café
Pros:

Localização

Cons:

Ar condicionado barulhento, sofá cama auxiliar estreito e com colchão fino, quarto apertado atravancado de móveis. Espaço do café da manhã muito pequeno com fila de espera

2026-07-05 via Nuitee
R
richard solo_traveller fr
10
Excellent
Pros:

L'accueil

Cons:

C'est vrai le petit déjeuner

2026-06-23 via Nuitee