Comfort Suites Bay City East

Hotels
•
Choice Hotels International
8.6 (119 reviews)
5100 7th St, Bay City, Texas, 77414 , Bay City , US
1-979-245-9300

listing image 1
Show all photos
Pets allowed

Facilities

Free breakfast
Fitness facilities
Proposal/romance packages available
Express check-out
Fireplace in lobby
Free WiFi
Swimming pool
24-hour front desk
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Good breakfast
Cons:
Issues with room quality
Rude management interaction
Maintenance needed

Categories

Cleanliness
8.43
Mixed reviews; some rooms noted for cleanliness while others had mildew and rust issues.
Service
8.9
Staff received positive mentions, though one manager was noted for rudeness.
Location
8.94
Location was praised and deemed convenient.
Room Quality
7.89
Some rooms had maintenance issues; overall comfort noted but with significant concerns.
Amenities
8.92
Pool and breakfast were highlighted positively despite some concerns about access.
Value for Money
8.38
Value considered fair, but low rates corresponded to some quality issues.
Food and Beverage
8.93
Breakfast was well received and well stocked.
Overall Experience
8.4
Overall a mixed but leaning positive due to some positive staff and location mentions.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 04:14

Property Description

Fantastic Amenities and Features
Enjoy a fitness center, seasonal outdoor pool, and complimentary wireless internet. Relish the cozy ambiance with a lobby fireplace and convenient tour assistance.

Delightful Dining and Socializing
Savor snacks at the onsite deli, attend complimentary receptions, and start your day with a delicious buffet breakfast.

Excellent Business and Event Facilities
Take advantage of the business center, conference space, and meeting room. Benefit from express check-in/out services and free self-parking.

Indulge in comfort at Comfort Suites Bay City, just minutes away from local attractions. Book now for a beachside getaway that offers relaxation and convenience.

Important information:

  • The seasonal pool will be open from April to September.
  • Pool access available from 10 AM to 10 PM.
  • Up to 2 children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: HOU

Property Policies

  • Pets

    Maximum number of pets per room 2

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Pets

    Pet max weight (per pet) in kg is 11

See all policies

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.6
Based on 119 reviews
Cleanliness: 8.43
Service: 8.9
Location: 8.94
Room Quality: 7.89
Amenities: 8.92
Value for Money: 8.38
Food and Beverage: 8.93
Overall Experience: 8.4
W
William
10
Pros:

Friendly, attentive staff, Clean and comfortable room. Highly recommended

2025-10-06 • via Nuitee
M
marjorie
10
Family day out!!
Pros:

Staff was so nice!! Room was really clean. Kids enjoyed the pool. Breakfast was really good and well stocked. Definitely will rebook in the future.

2025-09-30 • via Nuitee
S
Shyrah
6
Evident water issues.
Pros:

Reviews were good so we thought we would stay for a wedding. Our room smelled like mildew and there was rust on so many things. The pull out couch so it wasn’t used, our room didn’t have extra sheets for it and the mattress was discolored and had rust stains. The lamp base on the table between the beds was had rust there were even spots on the wall that were probably rust nail heads. We were put in an accessible room and the water came out us the shower and covered the floor in half of the bathroom. We were hoping for a better stay but the rates were low so we got what we paid for.

2025-09-21 • via Nuitee
M
Melissa
10
Clean!
Pros:

We didn’t check in until after 9pm but it was pleasant, clean and smelled good. Staff was friendly.

2025-09-13 • via Nuitee
A
Ann
10
Pros:

Location was great, and staff excellent. Alma at the front desk was extremely friendly and personable. Parking was right by front door.

2025-09-10 • via Nuitee
T
Tim
10
Pros:

The room and bathroom were very clean. AC was perfect and the bed was very comfortable. Front desk personnel were friendly and helpful.

2025-09-09 • via Nuitee
S
Sandra • family
8
Pros:

Good. Clean. Hotel..

2025-08-24 • via Nuitee
D
Donald
10
Pros:

Nothing special about it. Just what we expected

2025-08-21 • via Nuitee
Y
Yvette
8
Pros:

Bed was very comfortable and rooms clean.

2025-08-13 • via Nuitee
Y
Yeini
2
Not a family place
Pros:


Vivian the manager was rude. Telling my daughter she can’t be in the pool cause she’s under age but her older sister that was 18 was there. She had no right to do so. But did not even ask what age my daughters were. Raises !!!!! Definitely NOT RECOMMENDED!!! Ac was not working properly plus the door omg every time we walked out we had to replace the key . It would not work after we would leave . Really nothing to do that’s why I chose this place for the pool but this lady VIVIAN DEFINITELY RUINED THE TRIP COMPLETELY !!! You should get fired!!! Supposedly working but at the pool . Safety… the side door don’t work not sure how safe that is when anyone can get in.

2025-08-09 • via Nuitee
E
Eddie
10
Pros:

Nice property

2025-07-31 • via Nuitee
B
Brian • family
10
Pros:

We stayed with kids on a weeknight as part of a trip to the beach the next day. The rate was excellent and the property refreshed and quiet.

2025-07-15 • via Nuitee
C
Crystal
10
Pros:

Room was clean and the staff was friendly

2025-07-07 • via Nuitee
J
Joe • family
2
Pros:

Manager didn't aloud us to enter the pool this morning!!!! She says NO it was 10mins before 10am

2025-06-22 • via Nuitee
Q
Quoc • friends
8
Pros:

Nice place with great breakfast comp! I will stay again when I'm in Sargent or Matagorda.

2025-06-03 • via Nuitee
M
Maria D
10
Pros:

Came for a getaway from routine and finds a great place to relax

2025-06-01 • via Nuitee
P
Phillip • family
8
Pros:

This hotel was very convient.

2025-05-29 • via Nuitee
O
Oscar
10
Pros:

is a very practice access to town and HW 36

2025-05-06 • via Nuitee
M
Michael
4
Pros:

BREAKFAST WAS GOOD.SOME FITNESS CENTER EQUIPMENT WAS NOT OPERATIONAL.ROOM WAS MUSTY/MOLDY COULD BE A HEALTH THREAT.PERHAPS WAS PUT IN THE ROOM CAUSE OF ONLINE RESERVASHION

2025-05-04 • via Nuitee
O
Octavia
10
Great room!
Pros:

Spacious room, comfortable beds, hot water, and good breakfast!

2025-04-07 • via Nuitee