Candlewood Suites Flowood, MS by IHG

Hotels
•
Candlewood Suites
7.5 (102 reviews)
3810 Flowood Dr. , Flowood , US

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Friendly, English-speaking front desk staff
Polite staff
Clean rooms (reported by some guests)
Well-lit, clean parking lot
Quiet location
Cons:
Very poor TV/limited channels and bad picture
Some reports of the hotel/rooms being smelly, beat up or dirty
Unable to obtain a receipt (administrative issue)
Overall disappointment for some guests

Categories

Cleanliness
6
Mixed reports: one reviewer described the hotel and room as gross, smelly and beat up, while another called the room very clean; overall slightly below average cleanliness.
Service
9.5
Staff generally described as polite and helpful (English lady at front desk called out by name); one administrative failure (unable to obtain a receipt) noted, but front-line courtesy was consistently praised.
Location
9
Quiet area with a clean, well-lit parking lot — positively mentioned by reviewers.
Room Quality
8.5
Room cleanliness and condition received mixed feedback: at least one guest found the room very clean, while another found it beat up; overall room quality leans positive despite some wear.
Amenities
4
Significant negative feedback about in-room entertainment: very few TV channels and poor picture quality (guests advised to bring their own streaming device).
Value for Money
7.5
Standard quality for this hotel tier
Food and Beverage
7.5
Standard quality for this hotel tier
Overall Experience
8
Mixed overall: disappointed by cleanliness and TV/amenities issues and one guest’s receipt problem, but positive staff interactions, quiet location and clean rooms for other guests resulted in a slightly above-average overall impression.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:23

Property Description

Convenient Location
Located just a short distance from major attractions such as the Mississippi Coliseum and Veterans Memorial Stadium, Candlewood Suites Flowood, MS, an IHG Hotel offers easy access to the best of Luckney.

Comfortable Accommodations
Guests can enjoy the convenience of a private bathroom in every room, with some rooms even featuring a DVD player for entertainment during their stay. The family rooms provide ample space for a relaxing retreat.

Business and Leisure Facilities
With a business center for corporate travelers and laundry facilities for added convenience, this hotel caters to the needs of all guests. Stay connected with free WiFi and make the most of your stay in Flowood.

Book your stay at Candlewood Suites Flowood, MS, an IHG Hotel for a comfortable and convenient experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: JAN

Location

Guest Reviews

7.5
Based on 102 reviews
Cleanliness: 6
Service: 9.5
Location: 9
Room Quality: 8.5
Amenities: 4
Value for Money: 7.5
Food and Beverage: 7.5
Overall Experience: 8
K
Kelly • couple • us
10
Pros:

The lady working the front desk was very helpful. Very friendly. Appreciated the restaurant recommendations. Both places we tried were great.

Cons:

Had forgotten butter and a couple small items. Things that weren't available in your store. Besides that. A very comfortable stay.

2026-11-02 • via Nuitee
B
Bradley • solo_traveller • us
5
It wasn't as nice as expected and the TV channel choices were terrible. Overall disappointment.
Pros:

The English lady at the front desk was very nice.

Cons:

The TV was garbage. There were hardly any channels and the picture was like 1982! You have to bring your own Firestick or Apple TV if you want to watch anything decent. It was pathetic. The hotel was on the gross side. It smelled and was a little beat up and dirty. But that's what you get when you stay at those extended stay places.

2026-09-16 • via Nuitee
D
Dustin • couple • us
1
Could not get a receipt for my stay. Incredibly ridiculous and frustrating
Cons:

Impossible to get a receipt for my stay. Utterly ridiculous

2026-08-26 • via Nuitee
M
Marcus • couple • us
10
2026-06-24 • via Nuitee
E
Evans • couple • us
8
2026-06-07 • via Nuitee
A
Alicia • couple • us
9
Pros:

Clean, well lit parking lot, and in a quiet area. The staff was very polite and the room was very clean.

2026-05-06 • via Nuitee
J
Jason • couple • us
7
Pros:

It was clean and nice area

Cons:

Room 325 tub water stay on hot even though it was set on cold. Need better tv and tv service.

2026-04-27 • via Nuitee
R
Rodney • couple • us
5
2026-04-25 • via Nuitee
M
Martin • solo_traveller • us
10
Great experience and I will stay there again if I visit the area again.
Pros:

I would like to highlight two staff members that were exceptional in every way. Akalya Jackson checked me in and out and was very pleasant, courteous and respectful. Another staff member was Meme. Meme was the most helpful hotel staff member I have dealt with ever. I had forgotten some papers that I had printed at home but failed to pack them. Meme gave me a local site email, and I was able to forward the documents from my phone and send them to the email. She was able to print the documents for me, and she even made a second copy for some other guests I met while checking in, who were there for the same event, and they were able to be better prepared for the event. Top notch customer service. That is very rare these days and they both get a 10 (top ranking) for going above and beyond!!!!!!! Also, the full-sized refrigerator was awesome during the stay.

Cons:

N/A

2026-04-20 • via Nuitee
J
Jamiya • couple • us
8
Cons:

The tv didn’t work

2026-04-19 • via Nuitee
E
Emily • solo_traveller • us
10
2026-04-13 • via Nuitee
P
Pedro • couple • us
10
2026-03-23 • via Nuitee
E
Earlisa • extended_group • us
8
The stay was very nice and clean with amazing services and comfortability.
Pros:

the staff were very patient and kind. Brett who works at the front desk accommodated me for my pregnancy. He was very kind to me and my coworker.

Cons:

N/A

2026-03-06 • via Nuitee
W
William • couple • us
8
2026-01-22 • via Nuitee
H
Hermon • family_with_children • us
9
2026-01-07 • via Nuitee
H
Hermon • family_with_children • us
9
Overall experience was good
Pros:

Cleanliness and Staff

Cons:

No complimentary breakfast

2026-01-07 • via Nuitee
3
300 • couple • us
6
2025-08-24 • via Nuitee
3
300 • couple • us
7
2025-08-24 • via Nuitee
L
lewis
8
Fix bathroom & receive an exceptional rating.
Pros:

Location great,Toilet seat broke,Tub soapbox torn down,Room nice,Greatroom for family to stay while shopping or having surgery @ M S M clinic.

2025-08-18 • via Nuitee
M
Melanie
6
Pros:

Semi clean

2025-08-18 • via Nuitee