The Madurai Residency

Hotels
7.4 (592 reviews)
14-15, West Marret Street , Madurai , in

Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Decent price
Cons:
Cleanliness issues
Room size too small
Inconsistent amenities

Categories

Cleanliness
5.43
Multiple reviews mention dirty rooms and cleanliness issues.
Service
8.9
Positive mentions of staff hospitality and kindness.
Location
8.94
Proximity to attractions and transport, well-received by guests.
Room Quality
6.39
Complaints about room size and condition, though some rooms were spacious.
Amenities
6.42
Limited breakfast options and issues with bathrooms.
Value for Money
7.38
Guests felt it was a decent stay for the price.
Food and Beverage
7.93
Restaurant received some good reviews, but there were some negative mentions.
Overall Experience
7.8
General satisfaction despite several issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 15:35

Property Description

Convenient Location near Meenakshi Temple
The Madurai Residency offers accessible accommodation just 500 meters from the famous Meenakshi Temple, making it a perfect choice for travelers looking to explore this iconic site effortlessly.

Comfortable Rooms and Modern Amenities
Each room at The Madurai Residency is equipped with essential amenities such as a TV, air conditioning, and free WiFi. The private bathrooms come with complimentary toiletries, ensuring a comfortable stay for every guest.

Dining Options and Additional Services
Guests can enjoy a variety of cuisines at Mandapam, the on-site restaurant, or savor a meal with a view at the Roof Top Restaurant. The hotel also provides 24-hour front desk service, meeting facilities, and free parking, catering to all guest needs seamlessly.

Book your stay at The Madurai Residency now for a memorable and convenient experience in Madurai!

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: IXM

Property Policies

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Free private parking is possible at a location nearby (reservation is not needed).

Location

Guest Reviews

7.4
Based on 592 reviews
Cleanliness: 5.43
Service: 8.9
Location: 8.94
Room Quality: 6.39
Amenities: 6.42
Value for Money: 7.38
Food and Beverage: 7.93
Overall Experience: 7.8
B
Babu family_with_children in
4
Pros:

Staff was no smileing lady at reception she not look like professional at all when I check

Cons:

To noises in the room food was to salte

2026-03-27 via Nuitee
J
Jain extended_group in
6
2026-03-26 via Nuitee
M
Marc henri solo_traveller fr
9
Seconde visite à Madurai 32 ans plus tard
Pros:

Cet hôtel très connu dans la ville est une institution Ah le charme des anciens palaces qui ont sût se moderniser Très belle vue le soir depuis le lieu de dîner Hôtel finalement calme bien que très central Une bonne adresse

2026-03-26 via Nuitee
K
Krishnakumar family_with_children in
7
Ok but traffic sound is more
Pros:

Civil work sound disturbed more

Cons:

Toilet room exactly opposite to main door

2026-03-25 via Nuitee
T
Trevor family_with_children gb
9
Nice hotel
Pros:

Location had a bar rooftop restaurant and nice breakfast and lunch restaurant room comfortable room service efficient.

Cons:

No fridge in room or safe box

2026-03-23 via Nuitee
A
Ankur family_with_children in
10
2026-03-23 via Nuitee
R
RAVICHANDRAN KRISHNAMURT family_with_children in
6
2026-03-22 via Nuitee
S
Sunil family_with_children in
7
2026-03-21 via Nuitee
R
RAMASUBRAMANYA couple in
8
Courteous staff and front desk
Pros:

Location

2026-03-18 via Nuitee
H
Hajari couple au
10
2026-03-17 via Nuitee
C
CG Saran solo_traveller my
8
Good choice in the center of Madurai
Pros:

I appreciate the friendly, helpful and warm hospitality given by the staffs. Special mention to the staffs from reception, restaurant and helpers. The water heater and water pressure was very good and getting shower after a long day was so satisfying. On the 2nd day I forgot breakfast was being served from 7am to 10am only and I showed up at the restaurant at 10.30am. The restaurant staff still offered a simple breakfast instead of shunning me away. I really appreciate it.

Cons:

The premise is undergoing renovation hence there were occasional elevator malfunction. However an alternative goods elevator was allowed to used. The varieties in menu could be improved as there's less choice for someone relying on hotel food.

2026-03-16 via Nuitee
R
Radjkoemar family_with_children nl
8
Pros:

Hotel op loopafstand van Minakshi tempel.Centraal gelegen Taxi service aanwezig

Cons:

Niks

2026-03-15 via Nuitee
A
Angshu Raj couple in
7
Located is good , polite staff , prompt service . Food above average . Beds can be a little bigger . Yes , value for mon
Pros:

Location and service

Cons:

The beds are too small , mosquitoes in room . Problem with hot water especially in the late evening

2026-03-14 via Nuitee
R
Radjkoemar family_with_children nl
8
Pros:

Goed hotel midden in centrum en op loopafstand van meenakshi tempel.Taxi service aanwezig.

Cons:

Niks

2026-03-14 via Nuitee
J
Jackie couple fr
3
Hôtel qui ne répond plus au minimum attendu, dommage car sa situation est un réel atout.
Pros:

Hôtel vieillot aucune rénovation en 15 ans, dédié aujourd’hui à la clientèle indienne, heureusement bien placé …
Le service réservation plutôt compétent. le restaurant bénéficie d’une terrasse agréable et la cuisine est bonne malgré un service lent et des oublis systématiquement dans la commande. Les indiens sont servis avant les étrangers (peu nombreux aujourd’hui)

Cons:

Le personnel masculin est particulièrement désagréable limite malpoli. Seules les 2 femmes sont aimables!
Les chambres sont sales, l’odeur de moisi prégnante, le linge usé, cafards ds la salle d’eau

2026-03-12 via Nuitee
J
Jutta family_with_children de
5
Pros:

Dachterasse

Cons:

Zimmer für ausländische Touristen ohne Fenster, alles muffig,Grundreinigung wäre mal wichtig ,Bettwäsche schmutzig,Rezeption arrogant,man wird behandelt wie Bittsteller und nicht wie Gäste, Nachbarzimmer war eine Baustelle und im gesamten Hotel wird ein Lift eingebaut.An Ruhe war nicht zu denken

2026-03-11 via Nuitee
G
Gnanalojani family_with_children fr
5
2026-03-11 via Nuitee
P
Poovaneswaran family_with_children my
7
2026-03-10 via Nuitee
B
Balasubramanian couple in
6
Pros:

I had not taken the breakfast

Cons:

Exorbitant price

2026-03-10 via Nuitee
C
Carole solo_traveller fr
8
Bien dormi et bon petit déjeuner
Pros:

Le personnel très agréable
Le restaurant avec un petit déjeuner vraiment bon!
La clim de la chambre facile à régler et silencieuse

Cons:

La terrasse du toit n’etait pas vraiment comme je l’attendais
Un sol de chambre un peu poussiéreux mais qui a été nettoyé dès que demandé

2026-03-09 via Nuitee