The Madurai Residency

Hotels
7.4 (660 reviews)
14-15, West Marret Street , Madurai , in
+91 452 438 0000

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Free

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Decent price
Cons:
Cleanliness issues
Room size too small
Inconsistent amenities

Categories

Cleanliness
5.43
Multiple reviews mention dirty rooms and cleanliness issues.
Service
8.9
Positive mentions of staff hospitality and kindness.
Location
8.94
Proximity to attractions and transport, well-received by guests.
Room Quality
6.39
Complaints about room size and condition, though some rooms were spacious.
Amenities
6.42
Limited breakfast options and issues with bathrooms.
Value for Money
7.38
Guests felt it was a decent stay for the price.
Food and Beverage
7.93
Restaurant received some good reviews, but there were some negative mentions.
Overall Experience
7.8
General satisfaction despite several issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 15:35

Property Description

Convenient Location near Meenakshi Temple
The Madurai Residency offers accessible accommodation just 500 meters from the famous Meenakshi Temple, making it a perfect choice for travelers looking to explore this iconic site effortlessly.

Comfortable Rooms and Modern Amenities
Each room at The Madurai Residency is equipped with essential amenities such as a TV, air conditioning, and free WiFi. The private bathrooms come with complimentary toiletries, ensuring a comfortable stay for every guest.

Dining Options and Additional Services
Guests can enjoy a variety of cuisines at Mandapam, the on-site restaurant, or savor a meal with a view at the Roof Top Restaurant. The hotel also provides 24-hour front desk service, meeting facilities, and free parking, catering to all guest needs seamlessly.

Book your stay at The Madurai Residency now for a memorable and convenient experience in Madurai!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: IXM

Location

Guest Reviews

7.4
Based on 660 reviews
Cleanliness: 5.43
Service: 8.9
Location: 8.94
Room Quality: 6.39
Amenities: 6.42
Value for Money: 7.38
Food and Beverage: 7.93
Overall Experience: 7.8
R
robert • couple • au
8
Good
Pros:

Everything

Cons:

Nil

2026-08-08 • via Nuitee
S
Seshagiri • couple • in
8
2026-08-06 • via Nuitee
S
sanjeevi • solo_traveller • in
10
Pros:

Hospitality and near by proximity

Cons:

Na

2026-08-04 • via Nuitee
S
Sahil • couple • in
5
Pros:

It was nice. we had short stay but super expensive

Cons:

breeze.

2026-08-04 • via Nuitee
G
G€RLIV • family_with_children • nl
2
Bad hotel, lacks cleanliness and needs to learn customer service
Pros:

The beds were comfortable, though the sheets were not clean

Cons:

General cleanliness was lacking. Someone had peed on the toilet seat, but the cleaners has not sanitized it though they placed a table above the toilet.

There were small needles/thorns on the towel. Appears they have dried the towels on a bush and folded without checking.

I asked for an extra key card, so one of us can r3st while the other goes out - but an elderly gentleman at the reception rudely denied it saying its not hotel policy. If someone is in the room, they should open the door - irrespective of if they want to sleepin or not.

2026-08-04 • via Nuitee
G
Gopinath • family_with_children • in
9
2026-08-03 • via Nuitee
K
K • solo_traveller • in
9
2026-07-20 • via Nuitee
R
RAKESH • couple • in
9
It is good overall.
Pros:

It was very good.

Cons:

Out side Sound.

2026-07-10 • via Nuitee
V
Vagmita • family_with_children • in
1
Pros:

Very very pathetic experience.plz plz don't consider this hotel.

Cons:

My stay at this hotel was extremely disappointing. The overall facilities were far below acceptable standards. The room was infested with mosquitoes and cockroaches, making the stay very uncomfortable. There was a persistent foul odor throughout the room, and the level of cleanliness was poor. The hygiene and maintenance standards were clearly lacking, which significantly affected the overall experience. I would not recommend this hotel based on my experience, and I hope the management takes immediate steps to improve cleanliness, pest control, and guest comfort.

2026-07-07 • via Nuitee
R
Renuga • couple • my
2
Disappointed
Pros:

Center in city

Cons:

It’s very small space the cabinet just a length 12 inches only can’t put any clothes in side it’s very very limited not suitable for family and couples even can’t walk freely in room too small limit space. Aircond water licking after complaining they change room at night
Move again with things spoil sleep.

2026-07-03 • via Nuitee
R
Ramakrishnan • solo_traveller • in
8
Pros:

Centre of the city

2026-06-30 • via Nuitee
S
SUBRAMANIAM • couple • sa
5
The location shared in the Booking.com is wrong and it shows at least 100 meters before the location
Pros:

Food

Cons:

The location is congested

2026-06-27 • via Nuitee
F
Fuzz • solo_traveller • au
3
2026-06-24 • via Nuitee
S
Suresh • family_with_children • in
8
Pros:

Location , travel desk

Cons:

Food in hotel not pure south Indian and no meals available for south Indian

2026-06-23 • via Nuitee
V
Venkatesan H • couple • in
7
comfortable location as nearby to many places. no parking at all which makes things hurriedly.
Pros:

Location is very near to main temples

Cons:

no parking at all. it was one way road. because of this, they had to hurry things to get down and keep car in parking. because of this, our luggage also got mixed up by the hotel people. as we were alert, we were able to retrieve this in time. this happened even before we register ourselves in the lobby.

2026-06-21 • via Nuitee
.
.academic • couple • in
5
not bad
Pros:

better

Cons:

taste

2026-06-16 • via Nuitee
R
Rajeev • solo_traveller • in
5
Pros:

Staff not upto mark especially Front office.

Cons:

Unfriendly FO.

2026-06-15 • via Nuitee
R
Ravichandran • couple • in
10
Excellent, Fantastic, Fabulous ........... what else ........... no words to describe. Fully full.
Pros:

The main purpose of my travel is to see Temples. Madurai is Temple city. Also the food taste is very traditional and its like Grandma style Cooking. Breakfast is excellent. Temples are near to hotel and the hotel is surrounded by temples, shops and all good things. Staffs are wonderful. Their friendliness and smiles are still in our Mind. Restaurants in hotel is exceptionally good. Tasty food. Many families stayed there with all happiness. Roof Top restaurant is like a feather in the cap. Good location and all facilities are Excellent.

Cons:

Nothing. Fully satisfied.

2026-06-15 • via Nuitee
A
abhinandan • solo_traveller • in
1
Bad experience
Cons:

The room was very dirty. Thought the cleaning staff visited both days but the cleaning was not even clean. The room is stuffy and smells bad. The reception staff was not cooperative. Overall had a very bad experience. Would not suggest this place. Very overpriced and zero value for money.

2026-06-05 • via Nuitee
E
Ewelina • solo_traveller • pl
10
Pros:

Przemiły personel, bardzo pomocny. Idealna lokalizacja. Dobre jedzenie.

2026-06-05 • via Nuitee