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Facilities
Property facilities
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Meeting rooms
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Free WiFi
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24-hour front desk
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Terrace
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Garden
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Luggage storage
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Designated smoking area
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Concierge service
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Wheelchair accessible
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Elevator
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Conference space
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Breakfast available (surcharge)
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Library
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Safe-deposit box at front desk
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Multilingual staff
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Free newspapers in lobby
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Meeting rooms
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Wedding services
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Tours/ticket assistance
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Braille or raised signage
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Conference center
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Snack bar/deli
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Free self parking
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Free valet parking
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Airport transportation - pickup (surcharge)
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Banquet hall
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Covered parking
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Wheelchair-accessible pool
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Well-lit path to entrance
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Accessible shuttle
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No accessible shuttle
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Accessible airport shuttle
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No accessible airport shuttle
Review Highlights
Categories
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Property Description
Recreational Amenities: Take a dip in the outdoor pool or explore the area with the hotel's bicycle rental service. Enjoy a relaxing day under the sun at the poolside bar.
Dining Options: Indulge in culinary delights at one of the three restaurants, or opt for in-room dining with the available room service. Savor snacks at the charming coffee shops on-site.
Convenient Facilities: Stay connected with complimentary Wi-Fi, and make use of services like concierge assistance and wedding planning. Business travelers will appreciate the business center and event facilities.
Immerse yourself in comfort and luxury at Hotel Arcadia. Book now to experience the perfect blend of relaxation and convenience during your stay in Kottayam.
- Pool access available from 6:30 AM to 6:00 PM.
- Up to 2 children 3 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- No pets and no service animals are allowed at this property.
Property Policies
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Pets
Pets not allowed
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Children and extra beds
No rollaway/extra beds available
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Pets
Service animals not allowed
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General
Professional property host/manager
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Children and extra beds
No cribs (infant beds) available
Property policies
-
Pets
Pets not allowed
-
Children and extra beds
No rollaway/extra beds available
-
Pets
Service animals not allowed
-
General
Professional property host/manager
-
Children and extra beds
No cribs (infant beds) available
-
General
Gap period enforced between guest stays - 24 hours
Location
Guest Reviews
The property and staff were great. I would highly reccomend if you are ever in Kottayam.
A nice hotel with a big pool even though the pool area isn’t welcoming at all (nowhere to sit, no towels etc). I’ve seen some comments on stuff in previous reviews, I’d say that they were friendly in Indian standard. Good area close to the bus station. WiFi not working.
The front desk is very disorganized. Refrigerator is not working and I’m supposed to be here for 9 days. They said they will not replace the refrigerator and won’t say why. They just tell you that it’s not working and not even an apology. They are also extremely nosy, always asking if someone is staying at the hotel. The Skybar is a joke, no one is there either the day or at night. Also, no curtain in the bathroom to separate the shower and toilet, so when you take a shower water is all over the bathroom. I spent so much time cleaning up the water and asking for more towels. I will probably leave early and check into the grand ambassador.
Great service
Very good
Hôtel proche de la station de bus, Belle chambre climatisée. Par contre accueil un peu froid.
Excellent dining experience. Wifi signal was extremely weak to non-existent. Courtesy of staff is dependent on your attire.
Friendly staff, excellent service and overall a pleasant stay
Very comfortable stay
City centre
Location
Hotel is very good loaction all over very good, swimmig pool is not maintained, pool is infront of public roof top bar, break fast was very good,
The staff at reception is rude, maintenance is very bad.
Asked for water bottles and never got it was told all staff are busy
asked for help to fix tv noone came
rooms are poorly maintained even suite rooms
Pro - Staff , restaurants, food quality , nice bar ,swimming pool
Didnt like - Strong smell of cigarettes in the both rooms i have booked . Lack lf hot water . They had issues with bouler i belive .
Mostly okay, bathrooms are tired, bed sheets are clean but some are stained, food is of good quality, varied and plentiful however table placement mats are often found with food debris on them, staff are very helpful and very respectful of guests
This is an old hotel pretending to be a luxury hotel, but has done very little to deserve a good tag or rating. Very curious layout , esp the access to restaurant -- which is almost "shady" looking. Has close access to a Bar and all focus seems to be on it.
None of the good facilities you expect, are available here like a gym. The restaurant had very poor choice of snacks or veg food with poor service -- "don't care" attitude, we felt !
The shower area in the bathroom -- all water flows across the bathroom since there is no barrier or a long enough shower curtain. The shower-head, of an old-type could not be adjusted to direct the water suitably. Other points, I have mentioned in another segment below.
While it is the middle of the city, it has nothing much else going for it. My family didn't enjoy the stay due to overall below-par feel. Definitely over-priced for the offering.
Booked two nights. Left after one night. Blah blah etc
The hotel is centrally located in Kottyam and the service is good. We were upgraded to a better room. The blanket was a little short for the size of the bed.
Rooms are decent and food is good, should provide room for drivers.
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