Lancaster Marriott at Penn Square

Hotels
•
Marriott Hotels & Resorts
8.4 (621 reviews)
25 South Queen Street , Lancaster , US
+1 717-239-1600

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Clean and nice area
Good staff
Great location
Cons:
Pool cleanliness issues
Poor parking experience
Extra charges for amenities

Categories

Cleanliness
7.79
Mixed feedback, with several mentions of cleanliness issues, especially regarding the pool.
Service
9.26
Friendly and helpful staff mentioned in multiple reviews.
Location
9.3
Great location with good nearby amenities and atmosphere.
Room Quality
8.25
Generally good, but some issues with pillows in specific rooms.
Amenities
7.78
Good amenities but limited availability, especially towels at the pool.
Value for Money
7.74
Concerns regarding extra charges for parking and wifi.
Food and Beverage
8.29
Good food but missed complimentary breakfast.
Overall Experience
8.76
Good stay with some areas needing improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 08:15

Property Description

Historic Charm Meets Modern Luxury

Beaux Arts Beauty: Experience the unique blend of historic charm and modern luxury with the Beaux Arts-style façade of the former Watt & Shand Department Store.

Tech-Savvy Comfort: Enjoy the convenience of 32-inch LCD TVs and plug-in panels for electronic devices in every room, ensuring a comfortable and connected stay.

Culinary Delights: Indulge in locally sourced dishes at the Penn Square Grille and sip on exquisite wines and cocktails at the trendy Rendezvous Lounge.

Immerse yourself in the heart of Lancaster's downtown scene, steps away from cultural attractions like the Market and Quilt & Textile Museum and the historic Central Market. Book your stay at Lancaster Marriott at Penn Square for a perfect blend of history and luxury.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MDT

Location

Guest Reviews

8.4
Based on 621 reviews
Cleanliness: 7.79
Service: 9.26
Location: 9.3
Room Quality: 8.25
Amenities: 7.78
Value for Money: 7.74
Food and Beverage: 8.29
Overall Experience: 8.76
J
Jessica • solo_traveller • us
8
2026-09-12 • via Nuitee
G
Godfred • couple • us
8
2026-09-12 • via Nuitee
R
Russ • solo_traveller • us
9
2026-09-12 • via Nuitee
A
Andris • extended_group • us
10
2026-09-11 • via Nuitee
A
Andris • couple • us
10
2026-09-11 • via Nuitee
C
Charles • family_with_children • us
10
2026-09-07 • via Nuitee
M
Melissa • couple • us
9
Pros:

Beds were very comfortable

Cons:

Coffee maker was missing a piece.

2026-08-31 • via Nuitee
D
Darren • couple • us
8
Pros:

Location was good but very difficult to park and unload

Cons:

Only one elevator worked. Two wedding parties staying at hotel caused a large delay

2026-08-31 • via Nuitee
F
Fausto • family_with_children • us
10
2026-08-25 • via Nuitee
J
Julie • solo_traveller • us
8
2026-08-24 • via Nuitee
K
kathy • couple • us
10
A perfect place or a stay if you’re visiting Lancaster
Pros:

Perfect location and wonderful accommodations I would highly recommend

2026-08-22 • via Nuitee
M
Meirav • solo_traveller • il
8
Pros:

מלון נקי. מסודר. הכל נראה טוב

Cons:

אין wi fi חינם במלון.

2026-08-21 • via Nuitee
D
Diana • couple • us
10
2026-08-20 • via Nuitee
S
Straub • couple • us
6
We stayed here a couple years ago and had a great experience, however, this time it fell short.
Pros:

Proximity to downtown. The professionalism and enthusiasm of the Concierge. The 24 hour garage parking permit for only $15. The ability to check in early if a room was available, which it was (checked in at 2pm instead of 4pm).

Cons:

One of the bed's sheets were soiled. Pillows were chunky and uncomfortable. The room's motif and atmosphere was bland and impersonal, not very homey or relaxing. Room lighting was very dim. Very skimpy on toiletries amenities. They could have provided mouthwash, a cheap razor, feminine hygiene products, a floss pick. Anything more than a bar of hand soap and cheap moisturizer. No menus for thier restaurants in the room.

2026-08-18 • via Nuitee
K
Kokhava • couple • za
8
2026-08-10 • via Nuitee
T
Tania • solo_traveller • us
10
Definitely would recommend
Pros:

Prime location. Within walking distance to many shops and restaurants.

Cons:

The bar drinks were overpriced. We had much better cocktails at a local bar/restaurant for far less.

2026-08-04 • via Nuitee
H
Hendrik • couple • be
10
Super, aangenaam, proper, ruim enz
Pros:

Perfecte locatie, in het centrum!!

Cons:

Geen andere opmerkingen!

2026-07-14 • via Nuitee
J
John • couple • ie
3
Nice hotel. Some staff very unfriendly and unhelpful.
Pros:

It was a very central location. Near to everything.

Cons:

Some of the staff in the hotel bar and restaurant were very rude and not very accommodating or helpful.
We had a family meal in the private room on Saturday the 13th June. The main courses were not very nice and the service was very slow. The amount we paid for the meal was not worth it.

2026-07-11 • via Nuitee
C
Caridad • couple • us
10
2026-07-10 • via Nuitee
Y
Yuliia • solo_traveller • us
10
2026-07-03 • via Nuitee