La Quinta by Wyndham Jacksonville, Texas

Hotels
•
La Quinta by Wyndham
8.2 (319 reviews)
1902 South Jackson Street , Jacksonville , US
+1 903-284-2492

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Friendly, helpful staff
Convenient/good location
Clean rooms noted by some guests
Above-average breakfast selection
Comfortable beds for some visitors
Cons:
Bed bugs and roaches reported
Mold/mildew and musty smells in rooms/AC
Noisy hallways and guest behavior at night
Dirty/poorly maintained breakfast/buffet area
Unexpected pet fees / perceived price gouging
Limited parking and occasional shower/water issues

Categories

Cleanliness
4
Multiple reviews report serious issues: bed bugs and roaches, mold in showers and AC, dead bugs, filthy bathroom and lingering smells; housekeeping and public spaces (buffet area, elevator) cited as unkept.
Service
10
Consistently positive mentions of friendly, helpful front desk staff and specific praise for clerks (e.g., Brandy); isolated service lapses noted (noise not handled, reservation/extension confusion) but overall strong staff responsiveness in many reviews.
Location
10
Many reviewers call the location convenient or great for their needs (close to food, general store, family activities); location is repeatedly cited as a key positive.
Room Quality
9
Mixed room quality: some guests found beds comfortable and rooms clean, while others reported uncomfortable beds, musty/moldy AC units and strong odors; overall rooms are generally functional but variability exists.
Amenities
9
Breakfast offering and basic amenities are present and useful for many guests; however pool/area odors and some maintenance/cleanliness issues with public areas were reported.
Value for Money
8
Split sentiment: some call it great value or reasonably priced, while others report perceived price gouging (high nightly rates, unexpected pet fees) reducing perceived value.
Food and Beverage
9
Breakfast selection described as above average by several guests, though quality and cleanliness of the buffet area were criticized in some reviews.
Overall Experience
6.6
Overall mixed experience: strong positives in service and location but significant cleanliness and maintenance problems (bed bugs, mold, noise, breakfast area upkeep) lowered overall satisfaction for multiple guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:24

Property Description

Indulge in Relaxation at La Quinta Inn & Suites Jacksonville

Luxurious Amenities: Enjoy a refreshing dip in the indoor swimming pool and start your day right with a complimentary continental breakfast.

Modern Comforts: Stay connected with free Wi-Fi, unwind with cable TV, and make use of convenient in-room coffee-making facilities.

Convenience at Your Fingertips: Benefit from a 24-hour reception, business center, and proximity to local attractions like Lon Morris College and The Challenge at the Woods golf course.

Experience comfort and convenience at its best - book your stay at La Quinta Inn & Suites Jacksonville now!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

Service Animals - ADA-defined service animals are welcome free of charge.
Pets Allowed - 2 pets max. Cats and dogs only. 75lbs or less per pet.
Fees - Nonrefundable 25 USD nightly per pet. Max 75 USD per stay.
Other Information - Contact the hotel for additional details and availability.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: DFW

Location

Guest Reviews

8.2
Based on 319 reviews
Cleanliness: 4
Service: 10
Location: 10
Room Quality: 9
Amenities: 9
Value for Money: 8
Food and Beverage: 9
Overall Experience: 6.6
J
Josselyn • family_with_children • us
10
2026-11-02 • via Nuitee
F
Fabricio • solo_traveller • py
10
2026-11-01 • via Nuitee
M
Marcus • couple • us
5
Pros:

It was very clean

Cons:

I left a day early ,because the next morning a dog was barking off and on for hours

2026-11-01 • via Nuitee
R
Rolando • couple • us
8
2026-10-29 • via Nuitee
J
John • couple • us
3
Not as expected. Will not use again.
Pros:

Rooms were clean.

Cons:

kids / adults running yelling up and down the hall all night it was horrible. Staff did not address it. We got no sleep and beds were very uncomfortable. Our dog was up very alert at the door due to constant traffic in hall

2026-10-29 • via Nuitee
K
Karen • couple • us
8
Clean, quiet and comfortable
Pros:

Convenient

Cons:

It was fine

2026-10-26 • via Nuitee
S
Sarah • solo_traveller • us
8
2026-10-26 • via Nuitee
W
William • solo_traveller • us
10
2026-09-03 • via Nuitee
K
Kilroy • couple • us
10
Pros:

The clerk on duty when I arrived was awesome.

Cons:

Nothing

2026-08-31 • via Nuitee
L
Lois • solo_traveller • us
10
Pros:

The clerk was very friendly and helpful.

Cons:

Nothing

2026-08-31 • via Nuitee
J
Jaelithe • couple • us
8
Watch Your Bill
Cons:

The town was sold out and we were being price gouged as it was at $325/night. But as a Hilton Honor member when you include pets in your registration you expect the price to include pet fee. They charged us $412 for the one night for our golden doodle. No accidents no mess, just the extra fee for a one room double bed with a dog!

2026-08-18 • via Nuitee
A
Alicia • family_with_children • us
1
BED BUGS! We left at 1am
Pros:

N/A

Cons:

BED BUGS, ROACHES, Cold in hallways etc. They let people run through hallways throwing ice etc.

2026-08-08 • via Nuitee
M
Mpho • couple • za
10
Nothing much to say on this trip because it was to accompany my son to college and return but got sick in the process
Pros:

The Staff was friendly and always helpful

Cons:

It’s difficult to go around if you don’t have your own transport

2026-08-08 • via Nuitee
L
Lorelei • family_with_children • nl
8
2026-08-02 • via Nuitee
6
650christib • Solo travel • Houston, Texas
8
Great value stay.
Pros:

Great location for attending family business. Clean. Helpful staff. Nice breakfast.

2026-07-15 • via Tripadvisor
W
Wayne • solo_traveller • us
10
Pros:

Good place to stay

2026-07-05 • via Nuitee
L
Lori • solo_traveller • us
8
2026-07-02 • via Nuitee
W
William • couple • us
10
2026-06-28 • via Nuitee
C
cyndi • family_with_children • us
10
2026-06-28 • via Nuitee
M
Martha • couple • us
10
Muy cómodo y limpio
Pros:

Muy limpio el personal muy amable y en lugar perfecto

Cons:

El olor de la alberca quizá solo sea por que está cerrado

2026-06-25 • via Nuitee