Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Great location
Spacious rooms
Good breakfast
Cons:
Customer service issues
Inadequate pet amenities

Categories

Cleanliness
8.44
General comments about cleanliness and comfort were positive, but specific issues were noted regarding room maintenance.
Service
8.41
Mixed reviews about service quality, with notable complaints about staff attitude during check-in.
Location
9.45
Perfect location near the airport and shopping centers, very convenient for travelers.
Room Quality
8.9
Rooms were spacious and comfortable, especially appreciated by families.
Amenities
8.93
Facilities such as parking and breakfast were praised, although some amenities for pets were lacking.
Value for Money
8.89
Overall good value, although some guests felt certain charges for pets were excessive.
Food and Beverage
8.44
Breakfast was appreciated but the bar menu was noted as having limited options.
Overall Experience
8.91
Despite some issues, guests left overall satisfied with their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 11:16

Property Description

Luxurious Amenities and Services

This modern hotel, located next to Adolfo Suárez Madrid-Barajas Airport, offers free Wi-Fi and a 24-hour shuttle service to the airport and IFEMA Exhibition Centre. Enjoy free access to a fitness room and the option to relax in the Wellness Area. The air-conditioned rooms feature a 43'' smart TV, soundproofing, and a minibar.

Dining and Entertainment Options

Indulge in Mediterranean cuisine at the Mirage restaurant or grab a drink at the hotel bar. Explore themed lounges like the Wii room and the Chill Out Zone. Room service and a snack bar are also available for your convenience.

Convenient Location and Surroundings

With easy access to the airport and major city attractions, including Cívitas Metropolitano Stadium and Faunia, Axor Barajas Hotel is the perfect choice for both business and leisure travelers. Book now for a memorable stay!

Important information:

Please note that when booking 5 or more rooms different conditions may apply.

Please note that only one pet of maximum 15 kg per room can be accommodated for an extra fee of EUR 20 per night.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Sun, Sep 6, 2026 until Sun, Jun 13, 2027
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MAD

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 21 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    No special conditions apply for groups.

Location

Guest Reviews

8.8
Based on 6559 reviews
Cleanliness: 8.44
Service: 8.41
Location: 9.45
Room Quality: 8.9
Amenities: 8.93
Value for Money: 8.89
Food and Beverage: 8.44
Overall Experience: 8.91
D
DIANA • solo_traveller • es
8
Práctico para ir a zona de conciertos
Pros:

Cercano a zona de conciertos, práctico, piscina, detalle de manzanilla, té, café soluble, ...

Cons:

El precio de la noche no es barato, la cama supletoria tenía un colchón estrecho y duro, no tenía ducha, era bañera, las luces no eran independientes.

2026-07-12 • via Nuitee
B
Bianca • solo_traveller • es
8
Pros:

La cama

Cons:

Poco enchufes para cargas dispositivos.

2026-07-12 • via Nuitee
C
Carmen • extended_group • es
9
2026-07-11 • via Nuitee
J
Julio • solo_traveller • es
8
Cons:

Tapa WC no precintado

2026-07-11 • via Nuitee
K
Karen • extended_group • co
10
2026-07-11 • via Nuitee
B
Ballerup Sko & Nøgle-Servicr • family_with_children • dk
10
2026-07-11 • via Nuitee
N
Nagore • solo_traveller • es
7
2026-07-10 • via Nuitee
E
Eva • solo_traveller • at
9
2026-07-10 • via Nuitee
P
Pedro • solo_traveller • es
9
2026-07-09 • via Nuitee
E
eva • extended_group • es
10
2026-07-09 • via Nuitee
A
ALFREDO Anibal • extended_group • co
9
Pros:

Atención y amplitud

2026-07-08 • via Nuitee
M
michael • couple • gb
9
2026-07-08 • via Nuitee
M
Muriel • family_with_children • us
10
It’s a nice hotel. We chose it for the airport shuttle, pool, and breakfast.
Pros:

Beautiful room The breakfast was amazing

Cons:

The pool hours. We had 2- 12 year olds who really wanted to have pool time. The pool closed at 8:00pm and we didn’t have a chance to use it. It didn’t open until 11:00 the next morning. Check out is 12:00. They got 40 minutes in the pool.

2026-07-08 • via Nuitee
F
Francisco • family_with_children • ch
8
2026-07-07 • via Nuitee
M
María • solo_traveller • es
8
Pros:

El transporte al aeropuerto

Cons:

Me gustó todo

2026-07-06 • via Nuitee
L
Laura • extended_group • es
10
Todo estupendo
Pros:

Todo perfecto

Cons:

Nada

2026-07-06 • via Nuitee
J
juan • family_with_children • co
9
2026-07-06 • via Nuitee
C
Christer • solo_traveller • se
10
2026-07-06 • via Nuitee
Y
Yolandi • extended_group • za
9
Cons:

Please improve the hairdryer, it cuts out the whole time

2026-07-05 • via Nuitee
C
Cristina • solo_traveller • es
5
Cons:

No me gustó el trato de alguna recepcionista y que nos fuimos un jueves a mediodía y hasta el viernes a mediodía no volvimos y la habitación estaba sin hacer.La nevera estropeada...se nos echó a perder comida ( aunque lo dije y lo solucionaron ) y otro día hicieron la habitación pero el suelo estaba sin limpiar

2026-07-05 • via Nuitee