Novotel Liverpool Centre

Hotels
•
Novotel
8.2 (9011 reviews)
40 Hanover Street , Liverpool , gb

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Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Swimming pool
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Central location
Friendly staff
Clean and spacious rooms
Cons:
High breakfast prices
Noise issues
Crowded pool

Categories

Cleanliness
8.03
Generally clean but some concerns about cleanliness in the breakfast area.
Service
9
Friendly and helpful staff received positive mentions throughout the reviews.
Location
9.04
Central location with easy access to sites and shopping.
Room Quality
7.99
Rooms described as clean and spacious but with some issues related to noise and comfort.
Amenities
8.52
Amenities received praise, including pool and gym, though the pool was noted as crowded.
Value for Money
7.48
Some guests felt the hotel was overpriced relative to other options nearby.
Food and Beverage
7.03
Breakfast was criticized for being expensive and not meeting expectations.
Overall Experience
8.5
Overall positive experiences with some noted issues, leading to an overall good stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 16:36

Property Description

Prime Location Near Liverpool ONE Shopping Centre
Situated next to the vibrant Liverpool ONE Shopping centre, Novotel offers modern 4-star rooms with luxurious 55-inch LCD TVs.

Convenient Access to Major Attractions
With Liverpool Lime Street Rail Station a mere 10 minutes’ walk away, guests can easily explore iconic sites like the Albert Dock, Tate Liverpool gallery, and The Beatles Story museum tour, all within a short walking distance.

Stylish Rooms and Dining Experience
Indulge in the comfort of stylish rooms featuring private bathrooms, laptop safes, pay-per-view movies, iPod docking stations, and minibars. Enjoy a delectable international menu at Ropewalks restaurant or unwind with light meals and drinks at Ropewalks Bar and Lounge amidst chic furnishings.

Book now to experience the perfect blend of luxury and convenience at Novotel Liverpool!

Important information:

Guests under the age of 18 can only check in with a parent or official guardian.

Please note that the credit card used to book must be presented on arrival.

This hotel is Cashless and will no long accept cash from 1st March 2022.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LPL

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 16 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Public parking is possible at a location nearby (reservation is needed) and costs GBP 20 per day.

Location

Guest Reviews

8.2
Based on 9011 reviews
Cleanliness: 8.03
Service: 9
Location: 9.04
Room Quality: 7.99
Amenities: 8.52
Value for Money: 7.48
Food and Beverage: 7.03
Overall Experience: 8.5
C
Caroline • family_with_children • gb
10
Pros:

So central to everything, online Uber service by reception to book any time night or day and no more than a five minute walk to the bus station.

Cons:

No complaints.

2026-02-14 • via Nuitee
S
Simon • couple • gb
7
2026-02-14 • via Nuitee
A
Adrienn • couple • gb
7
2026-02-13 • via Nuitee
A
Alexandra • couple • ca
7
2026-02-13 • via Nuitee
D
Dan • couple • gb
6
Nice place
Pros:

Comfy bed
Nice location
Friendly staff

Cons:

Room far too hot with no ac/cooling
Too noisy to have window open

2026-02-13 • via Nuitee
C
Christopher • extended_group • gb
9
2026-02-13 • via Nuitee
C
Christopher • couple • gb
10
2026-02-12 • via Nuitee
M
Mark • extended_group • gb
8
2026-02-12 • via Nuitee
D
Donna • couple • gb
1
Cons:

Nothing

2026-02-11 • via Nuitee
D
dominic • family_with_children • gb
7
Pros:

Staff were lovely

Cons:

Relaxation pool was not relaxing

2026-02-11 • via Nuitee
M
Matthew • couple • gb
10
2026-02-11 • via Nuitee
T
Tracey • family_with_children • ie
3
Pros:

always stay here great hotel but didn’t know there was building work going on next door noise started at 7 am

Cons:

building work right across road from our window noise started at 7

2026-02-10 • via Nuitee
C
Crane • family_with_children • gb
6
2026-02-10 • via Nuitee
M
Mark • couple • gb
10
Pros:

Location and friendliness of all staff , great food

Cons:

N/a

2026-02-10 • via Nuitee
J
john • family_with_children • ie
1
Shithole never again
Pros:

Nothing

Cons:

The staff was terrible made us wait 4 hours to check in and food was like eating rubber

2026-02-09 • via Nuitee
A
Abdul • family_with_children • gb
7
2026-02-09 • via Nuitee
P
Patrice • family_with_children • fr
7
Pros:

Emplacement et personnel

Cons:

Pas de bouteilles d'eau minérale dans les chambres..... à ce prix ce n'est pas normal

2026-02-09 • via Nuitee
J
Joe • couple • ie
7
2026-02-09 • via Nuitee
F
Fishmeister26 • family_with_children • ie
9
2026-02-09 • via Nuitee
S
Suzanne • couple • ie
10
Great stay, couldn’t fault the hotel and staff! Breakfast was delicious 🤤
Pros:

Central location and excellent facilities

2026-02-09 • via Nuitee