Novotel Liverpool Centre

Hotels
Novotel
8.2 (9011 reviews)
40 Hanover Street , Liverpool , gb

Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Swimming pool
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Central location
Friendly staff
Clean and spacious rooms
Cons:
High breakfast prices
Noise issues
Crowded pool

Categories

Cleanliness
8.03
Generally clean but some concerns about cleanliness in the breakfast area.
Service
9
Friendly and helpful staff received positive mentions throughout the reviews.
Location
9.04
Central location with easy access to sites and shopping.
Room Quality
7.99
Rooms described as clean and spacious but with some issues related to noise and comfort.
Amenities
8.52
Amenities received praise, including pool and gym, though the pool was noted as crowded.
Value for Money
7.48
Some guests felt the hotel was overpriced relative to other options nearby.
Food and Beverage
7.03
Breakfast was criticized for being expensive and not meeting expectations.
Overall Experience
8.5
Overall positive experiences with some noted issues, leading to an overall good stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 16:36

Property Description

Prime Location Near Liverpool ONE Shopping Centre
Situated next to the vibrant Liverpool ONE Shopping centre, Novotel offers modern 4-star rooms with luxurious 55-inch LCD TVs.

Convenient Access to Major Attractions
With Liverpool Lime Street Rail Station a mere 10 minutes’ walk away, guests can easily explore iconic sites like the Albert Dock, Tate Liverpool gallery, and The Beatles Story museum tour, all within a short walking distance.

Stylish Rooms and Dining Experience
Indulge in the comfort of stylish rooms featuring private bathrooms, laptop safes, pay-per-view movies, iPod docking stations, and minibars. Enjoy a delectable international menu at Ropewalks restaurant or unwind with light meals and drinks at Ropewalks Bar and Lounge amidst chic furnishings.

Book now to experience the perfect blend of luxury and convenience at Novotel Liverpool!

Important information:

Guests under the age of 18 can only check in with a parent or official guardian.

Please note that the credit card used to book must be presented on arrival.

This hotel is Cashless and will no long accept cash from 1st March 2022.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LPL

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 16 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Public parking is possible at a location nearby (reservation is needed) and costs GBP 20 per day.

Location

Guest Reviews

8.2
Based on 9011 reviews
Cleanliness: 8.03
Service: 9
Location: 9.04
Room Quality: 7.99
Amenities: 8.52
Value for Money: 7.48
Food and Beverage: 7.03
Overall Experience: 8.5
C
Charlotte family_with_children gb
1
Cons:

Still waiting for a refund from december last year as we stayed for christmas as a treat for our kids to wake up on christmas eve, on our stay we got no sleep due to work being done from 3am outside our window, also the next morning the smell of the drains where that bad we had to leave, work men had to un block the drains

2026-03-07 via Nuitee
B
brian family_with_children gb
8
Pros:

Location brilliant breakfast was outstanding and pool and gym big plus

Cons:

No toliet on floor where bar was had to go downstairs with your key card should have toilets beside bar should not have to use toilets at pool area

2026-03-07 via Nuitee
R
Rachael family_with_children gb
10
2026-03-06 via Nuitee
F
Faye couple gb
5
2026-03-06 via Nuitee
S
Seamus family_with_children ie
7
Good hotel, great location
Pros:

Great location, lovely staff. Nice to have a pool in a city centre hotel as well.

Cons:

Breakfast was quite bland and not a lot of choice.

2026-03-05 via Nuitee
H
Huckstepp family_with_children gb
10
Pros:

The duty manager Dave was really friendly and helpful and a credit to your chain. After a late arrival and long drive he not only helped us through check in with offers and help, when our food delivery didn't turn up he ensured we had dinner even though the restaurant had closed. Even with pudding.

2026-03-05 via Nuitee
T
Tim couple gb
10
Great hotel for location and a short stay in the city.
Pros:

Location was superb for a City Centre visit. The staff were brilliant and did more than expected to make our stay a good one. The lady on reception especially during check in.

2026-03-05 via Nuitee
A
Arthur couple gb
10
Enjoyed the stay. Thank you.
Pros:

We slept like logs :-)

Cons:

The middle lift making funny twanging noises near the upper floors!
Room door spy hole broken. You could see in from the outside.
Room temperature control didn’t seem to work.
Bar prices!

2026-03-05 via Nuitee
E
Emmet family_with_children ie
8
2026-03-04 via Nuitee
C
Caroline family_with_children gb
10
Pros:

Really lovely, central to everything, lovely staff, pool facilities fab 👌

2026-03-04 via Nuitee
C
Colm family_with_children ie
10
Truly a really great hotel . Great location .
Pros:

On arrival on Tuesday the young chap at check in was exceptional. So helpful .

Cons:

Nothing

2026-03-04 via Nuitee
T
Tieghan family_with_children gb
9
2026-03-03 via Nuitee
L
Lisa couple gb
8
Loved it!! Would definitely stay again
Pros:

Location was great only a short walk to Liverpool one and nightlife.

Cons:

I felt the swimming pool was to cold.
Went for a swim but didn’t stay long.

2026-03-03 via Nuitee
S
Seamie couple ie
8
Pros:

Location was really good

2026-03-03 via Nuitee
A
Andres family_with_children ar
8
Excelente
Pros:

El desayuno

Cons:

No permiten a los menores meterse en la pilite solos

2026-03-03 via Nuitee
M
Matthew couple ie
10
2026-03-03 via Nuitee
T
Tanya family_with_children is
10
2026-03-02 via Nuitee
J
Jessica couple gb
7
Ideal property for work stay
Pros:

Affordable, good location and room - ideal for the purpose of our stay!

Cons:

N/A

2026-03-02 via Nuitee
J
Joann family_with_children gb
8
2026-03-01 via Nuitee
S
Sandra Canavan family_with_children ie
8
2026-03-01 via Nuitee