Sleep Inn & Suites Rapid City

Hotels
Choice Hotels International
8.6 (720 reviews)
4031 Cheyenne Blvd, Rapid City, South Dakota, 57703 , Rapid City , US

Pets allowed

Facilities

Free breakfast
Fitness facilities
Area shuttle (surcharge)
Free WiFi
Swimming pool
24-hour front desk
Elevator
Fitness facilities
Hiking/biking trails nearby
Free breakfast
See all facilities

Review Highlights

Pros:
Good breakfast
Friendly staff
Clean rooms
Comfortable beds
Cons:
Issues with cleanliness
Inconsistent room quality
Maintenance problems

Categories

Cleanliness
7.73
Negative feedback regarding cleanliness, including bed bugs and room needing a deep clean.
Service
9.2
The staff was frequently described as friendly and helpful.
Location
8.74
Mentioned as good in several reviews, with convenient access.
Room Quality
8.19
Mixed reviews; some rooms noted as comfortable while others were described as worn.
Amenities
8.72
Positive mentions for breakfast options and facilities like the pool and hot tub.
Value for Money
8.68
Generally seen as a good value, particularly for amenities offered.
Food and Beverage
8.73
Breakfast received positive remarks for variety and quality.
Overall Experience
8.8
Most reviews indicate satisfaction but highlighted concerns about specific issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 16:26

Property Description

Luxurious Amenities for Relaxation

Enjoy a range of recreational opportunities including an indoor pool, spa tub, and fitness center at Sleep Inn And Suites Rapid City. Unwind and rejuvenate during your stay.

Convenient Services for Comfort

Benefit from complimentary wireless internet, free buffet breakfast, and a convenient area shuttle for easy access to nearby attractions. Your comfort is our priority.

Comfortable and Modern Accommodations

Feel at home in our guestrooms equipped with modern amenities like refrigerators, microwaves, and plush pillowtop beds for a peaceful night's sleep. Stay connected with free Wi-Fi and enjoy entertainment on plasma TVs.

Book your luxurious stay at Sleep Inn And Suites Rapid City for a relaxing and convenient experience near Watiki Water Park.

Important information:

  • Pool access available from 8:00 AM to 10:00 PM.
  • Up to 3 children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: RAP

Property Policies

  • Pets

    Service animals are exempt from fees/restrictions

  • Pets

    Pets cannot be left unattended

  • Pets

    Pet max weight (per pet) in kg is 40

  • Pets

    Pets allowed

  • Pets

    Pet max weight (per pet) in lb is 88

See all policies

Location

Guest Reviews

8.6
Based on 720 reviews
Cleanliness: 7.73
Service: 9.2
Location: 8.74
Room Quality: 8.19
Amenities: 8.72
Value for Money: 8.68
Food and Beverage: 8.73
Overall Experience: 8.8
K
Kimberly family_with_children us
8
2026-07-18 via Nuitee
D
Donald solo_traveller us
1
I will not stay here again. I'll sleep in my car if necessary.
Pros:

The window shade made the room pretty dark. The coffee and sausage were good. Not really anything more that was good about this place.

Cons:

Check-in was a nightmare. Staff was inattentive. Room wasn't ready at check-in. Had to talk with two different managers and several front desk staff to try and get out of the lobby and into a room. The entire check-in process was horrible. Wasn't happy with breakfast. Eggs were sitting in a water bath. waffle batter wasn't mixed and wouldn't come out of the spigot (I had to take out the container and shake it up to get the batter to come out). The butter was so cold that it destroyed the cooked waffle. Maple syrup was ice cold and only served to chill the waffle even more. Several people in the breakfast room were complaining. Asked for a receipt to show that there were no "incidental" charges, and the front desk staff told me that incidental charges (if there were any) wouldn't show until after I checked out (which I had to point out that I was doing that at the time).

2026-07-17 via Nuitee
R
Renae extended_group us
7
2026-07-17 via Nuitee
C
Carrie couple us
10
Perfect for being close to airport!
Pros:

Comfortable and clean

Cons:

Na

2026-07-15 via Nuitee
D
David extended_group us
7
The room is clean
Pros:

The rooms were clean

Cons:

The front desk clerk couldn’t understand English much

2026-07-13 via Nuitee
E
Ebert couple us
9
Pros:

Pet friendly, comfy beds, good breakfast, reasonable rates—pet rate was reasonable, too.

2026-07-12 via Nuitee
G
Geri couple us
5
One night stay, very little sleep
Cons:

Bed was very uncomfortable and AC unit was loud and didn't work well

2026-07-12 via Nuitee
M
Michael solo_traveller us
10
2026-07-11 via Nuitee
J
Jeremy or Melanie couple us
4
Cleanest is a big issue for here
Pros:

Place was in need of some cleaning overall no to bad but not very clean. The trash was overflowing by the elevator on the second floor the floors and walls were dirty.

Cons:

I'm big on being clean and it wasn't very clean

2026-07-11 via Nuitee
P
Philip Frost couple gb
3
A fraudulent stop at rubbish hotel
Pros:

On the route we were taking and pretty close to a restaurant

Cons:

The breakfast was disgusting, the orange and apple juice were so watered down it tasted terrible and the coffee was like dirty dishwasher, you could see the bottom of the cup.
On Booking. Com it is listed as 4 star, when I complained and mentioned that the manager said it was not 4 star but only listed like that. Surely this is fraud as getting customers on false information

2026-07-08 via Nuitee
P
Paul couple us
7
2026-07-07 via Nuitee
M
Michael couple us
9
Seemingly newer hotel which was a pleasure to stay at.
Pros:

Bathrooms large, king bed a pleasure. Entire room comfortable!

Cons:

Sink water pressure low!

2026-07-06 via Nuitee
S
Sierra couple us
10
2026-07-05 via Nuitee
B
Barby couple us
7
It's ok
Pros:

Location is good. Breakfast is decent.

Cons:

The furniture in the room needs a little care or replace.

2026-07-04 via Nuitee
A
Alison family_with_children us
9
Overall, we'd stay again.
Pros:

Staff was friendly, and breakfast had a good variety of food available and stayed open later (huge bonus). We were in a wheelchair accessible room and all the necessary accommodations worked well for our needs. Laundry was convenient but had to go to the gas station for quarters.

Cons:

They were in the process of replacing mattresses and we would have loved a new one for our stay as the one in our room was well past its expiration date. We mentioned this to one of the workers but I'm not sure it was passed on to the owner. Because of this work going on, some of the common areas were messy. But it was clean where it mattered.

2026-07-01 via Nuitee
J
Jerry solo_traveller us
10
2026-06-30 via Nuitee
B
BRENDA couple us
9
2026-06-29 via Nuitee
M
Martin couple us
8
Breakfast was good
Pros:

Close to highway

Cons:

Letting other hotels use pool and have parties

2026-06-25 via Nuitee
R
Richard solo_traveller us
5
Pros:

Good location. Staff fixed very slow drain in shower quickly. Bed was comfortable.

Cons:

Mattress cover and sheet come untucked every time you roll over. Was a shame bed was comfortable. Pillows not comfortable.

2026-06-24 via Nuitee
J
Julie solo_traveller us
5
2026-06-23 via Nuitee