DoubleTree by Hilton Raleigh-Cary

Hotels
•
Doubletree by Hilton
9 (366 reviews)
500 Caitboo Avenue , Cary , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Clean and comfortable
Cons:
Pillow comfort
No complimentary breakfast

Categories

Cleanliness
9.08
Many reviews mention the property being clean and neat, but some have highlighted issues in housekeeping.
Service
9.55
Numerous reviews highlight friendly, courteous staff and prompt service.
Location
9.09
The hotel is noted for its good location with nearby restaurants, but a few reviews mentioned some awkwardness in accessing nearby areas.
Room Quality
8.54
Various reviews noted comfortable beds, but some complaints about pillow quality and readiness of rooms on arrival.
Amenities
9.07
Good reports of amenities, including clean lobby and relaxing areas, although some guests mentioned difficulties with breakfast not being included.
Value for Money
8.53
Mixed feedback on value with some guests feeling the stay was overpriced given some discomforts.
Food and Beverage
8.58
Many guests enjoyed the cookies offered and the recommendation for breakfast, but some expressed disappointment about breakfast not being complimentary.
Overall Experience
9.55
Overall, guests reported a great experience, despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 17:43

Property Description

Modern Amenities
Rooms at the DoubleTree by Hilton Raleigh Cary come equipped with MP3 docking stations, free Wi-Fi, and flat-screen TVs. The white bedding and large windows add a touch of elegance to your stay.

Convenient Location
Located near Interstate 45, the hotel offers easy access to the city centre of Raleigh and is just a 5-minute drive from the Crossroads Shopping Plaza. Enjoy shopping, dining, and entertainment just steps away from your room.

Relaxation and Dining
Unwind by the indoor pool or stay active in the fitness centre. The on-site restaurant serves a delicious breakfast buffet and dinner menu, ensuring a convenient dining experience during your stay.

Experience comfort and convenience at the DoubleTree by Hilton Raleigh Cary. Book now for a memorable stay.

Important information:

Upon check-in, photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Hotel offers free shuttle service within a five mile radius of the property.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: RDU

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Total Disability Score: 13
Public Area
  • Ramp: Yes
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9
Based on 366 reviews
Cleanliness: 9.08
Service: 9.55
Location: 9.09
Room Quality: 8.54
Amenities: 9.07
Value for Money: 8.53
Food and Beverage: 8.58
Overall Experience: 9.55
C
Charlotte • solo_traveller • us
10
2026-01-29 • via Nuitee
C
Charlotte • solo_traveller • us
9
2026-01-20 • via Nuitee
D
Danny • couple • us
10
The staff was excellent and extremely friendly. The property is very clean and the room was great!
Pros:

Very clean

2026-01-20 • via Nuitee
K
Kersha • couple • us
8
Pros:

I love that it was part of Hilton Honors

Cons:

No points added to my Hilton Honors

2026-01-20 • via Nuitee
D
Derick • family_with_children • us
9
Very nice.
Pros:

The best we have experienced.

Cons:

Our room was not ready when we arrived. We waited for about 30 minutes. When the second shift arrived they offered us a new room. The hotel had rooms available when we arrived. The morning shift never offered another room. They made us wait.

2026-01-19 • via Nuitee
N
Nicole • solo_traveller • us
8
2026-01-19 • via Nuitee
L
Lisa • couple • us
7
2026-01-17 • via Nuitee
N
Natasha • couple • us
8
We would stay again
Pros:

The staff was extremely friendly and helpful. The room was very clean.

Cons:

The only issue we had was the thermostat. We could not get the temperature to change so it was very warm.

2026-01-14 • via Nuitee
E
ELAINE • couple • us
10
2026-01-08 • via Nuitee
L
Lollisa • couple • us
8
vibrant sitting area, dining was great!! but, don’t reserve a room on the second floor
Pros:

perfect for our, dining out & traveling

Cons:

the night we, slept, the hvac unit was very loud and disturbed my sleep. Bad, location, outside the window from room. (we were in room #226)

2026-01-04 • via Nuitee
S
Sonya • family_with_children • us
9
2025-12-27 • via Nuitee
A
Arie • solo_traveller • nl
10
Stayed here for a few days, was excellent
Pros:

Great place, good facilities, well-maintained, pleasant and professional staff

Cons:

-

2025-12-23 • via Nuitee
K
Kelly • family_with_children • us
9
2025-12-22 • via Nuitee
B
Bianca • solo_traveller • us
7
2025-12-22 • via Nuitee
B
Bitting • couple • us
10
2025-12-12 • via Nuitee
H
Hegar • couple • us
6
2025-12-07 • via Nuitee
H
Hadas • couple • us
10
2025-12-06 • via Nuitee
L
Latoya • couple • us
9
My stay was great.
Pros:

The staff

Cons:

The pillows in the room were to soft

2025-11-27 • via Nuitee
J
Jeleisha • couple • us
8
2025-11-11 • via Nuitee
M
Muruganandhan • solo_traveller • lk
9
Pros:

Great location with access to a couple of restaurants and a starbucks nearby, very friendly staff with alot of fresh cookeis to give you. Very prompt with the checkin and room cleanliness was great. I would stay here again.

2025-11-10 • via Nuitee