Pullman Phuket Panwa Beach Resort

Hotels
Pullman Hotels and Resorts
8.8 (1551 reviews)
44/5 Moo 8 Sakdidesh Road, Vichit, Muang, Phuket , Panwa Beach , th

Free
Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Beautiful landscapes
Excellent staff support
Cons:
Limited beach access
Poor communication regarding amenities

Categories

Cleanliness
8.86
Guests noted the hotel was spotless and well-kept.
Service
9.53
Outstanding service highlighted by multiple guests, particularly commendable staff like Micky and Nina.
Location
8.37
Some reviews indicated the hotel is far from city activities and there were complaints about limited beach access.
Room Quality
8.82
Rooms were described as very nice and comfortable.
Amenities
8.85
The facilities available were generally well-received but with some concerns about the beach and sunbed availability.
Value for Money
8.31
Several guests felt the pricing didn't correspond well with their expectations regarding amenities and issues.
Food and Beverage
8.86
Breakfast and dining experiences received positive feedback, though some mentioned inconsistencies with cocktails.
Overall Experience
8.83
Overall satisfaction was high, but issues with communication and facilities impacted some guests' enjoyment.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:43

Property Description

Luxurious Beachfront Resort
Situated by scenic Makham Bay, Pullman Phuket Panwa Beach Resort - SHA Extra Plus Beach Resort offers contemporary-design rooms with subtle Thai accents. It boasts a beachfront pool bordered by 4 dining options, spa and water sports facilities.

Elegant Rooms with Balconies
Tastefully furnished rooms feature spacious layouts and open out to private balconies with outdoor seating. They come with free WiFi, a flat-screen cable TV and DVD player.

Gourmet Dining and Relaxation
Overlooking the Andaman Sea, Tamarind offers contemporary Thai cuisine and wines. All-day dining is available at Aqua while Edge and The Junction serve light refreshments and cocktails.

Book your stay at Pullman Phuket Panwa Beach Resort - SHA Extra Plus for a luxurious beachfront experience with elegant rooms, gourmet dining, and relaxation by the sea.

Important information:

The name on the credit card used for the booking should correspond to the guest staying at the property. You will need to present credit card upon check-in.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HKT

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    People no matter the age stay for THB 1,750 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.8
Based on 1551 reviews
Cleanliness: 8.86
Service: 9.53
Location: 8.37
Room Quality: 8.82
Amenities: 8.85
Value for Money: 8.31
Food and Beverage: 8.86
Overall Experience: 8.83
J
Jean-Marc couple us
10
ABSOLUTELY WONDERFUL!
Pros:

I staff was EXCELLENT!!! Bem, QI, the young gentleman at the front desk, everyone worked well together and were so attentive to detail. We had a wonderful experience!!! I stayed in every type of room all the way to the Villa. Each room got better and better! I loved the beach and the scenery was so relaxing.

Cons:

I didn't like the fact I had to leave! lol

2026-06-25 via Nuitee
T
Tanapermpassaphon solo_traveller sg
1
2026-06-21 via Nuitee
I
I2909DEjessicaf Family
10
Excellent stay
Pros:

We are so impressed by the resort. It's one of our best travel stays yet. Mos was a great host. Besides being so helpful and friendly, he upgraded us to a villa, which was gorgeous and roomy, with a private pool and enormous bath. The other facilities are fantastic as well, including a beautiful pool, beach kayaks, paddle boards, and a giant chess and connect 4 game on site. There's also several outside restaurants in walking distance if you like exploring a little. Thank you Pullman-- we would absolutely stay again :)

2026-06-20 via Tripadvisor
G
Go21564890067 Friends getaway
10
My stay was wonder
Pros:

My stay was wonderful! From the beginning I felt very welcome by the whole team, especially by Bem. She was super friendly and helped me a lot. I would recommend this hotel, it was beautiful!

2026-06-20 via Tripadvisor
T
Tom solo_traveller fr
10
Juste parfait.
Pros:

Je mets rarement 10/10 mais quand c'est parfait, il n y a rien à rajouter.

- L'hôtel est parfaitement bien placé. Le personnel a été : souriant, professionnel, et respectueux.
Le service voiturier, les femmes de ménages, les serveurs, les réceptionnistes, en cuisine (restaurants, petits déjeuner et room service) : tout était parfait. Mentions spéciales : BIA KAE/ MICKY / BENN ANTON et autres !!

- Excellents services : plages, restaurants, piscine...

Mes félicitations!!! Au plaisir de vous retrouver lors d'une prochaine saison.

Je recommande.


Respectueusement,
M. Tom QUEVENNE AMVAME.

2026-06-20 via Nuitee
J
jantanak2026 Business
10
Wonderful Stay
Pros:

The restaurant was excellent, offering a wide variety of delicious food in a clean and comfortable atmosphere.
A special thank you to Khun Kae, Khun Pla, and Khun Ya Yee for their exceptional hospitality. Their warm smiles and attentive service made our dining experience truly memorable.

2026-06-19 via Tripadvisor
_
_X4288ER Family
10
Nice vacation
Pros:

Wonderfull sea view, a great fitness and break fast line

2026-06-19 via Tripadvisor
C
ChrisJ3389 Family
10
Best resort
Pros:

The resort was perfect. The staff went over and beyond.
Micky was great and the romantic dinner was 5 star. Mr bean was great.
Want a happy wife do the romantic dinner. Happy wife happy life.

2026-06-19 via Tripadvisor
2
231lesleyl Solo travel
10
Guilty as Charged! The Hotel That Forced a Lazy Reviewer to Type!
Pros:

I am officially the laziest reviewer on Earth—I usually don’t write reviews unless something goes horribly wrong, or, in this rare case, horribly RIGHT. Pullman Phuket Panwa Beach Resort completely ruined my streak of silence because they are simply too good.
I’ve traveled to over a dozen countries in the past few years, so I like to think I’ve seen it all. Yet, this place easily swiped a spot in my all-time Top 3 worldwide.
The secret sauce here is definitely the staff. They treat you like a human being, not just a room number. Instead of hitting you with rigid, robotic corporate policies, they solve everything with a genuine, flexible, and hilarious-how-easy-they-make-it human touch. They basically upgraded my Phuket holiday from "great" to "legendary."
Two people specifically ruined my plan of being an anonymous guest because they were just too outstanding:
1. Jane at the Front Desk
2. Packy, the Duty Manager
These two are absolute rockstars. Professionals at heart, but with a warmth that makes you feel like you've known them for years. Thank you both for such a memorable stay!
If you are coming to Phuket, just stay here. Trust me. You’ll end up like me—typing away on your phone just to tell the world how awesome they are. Cheers to the team!

2026-06-18 via Tripadvisor
N
Nodira couple uz
10
2026-06-18 via Nuitee
A
Amit couple in
10
2026-06-18 via Nuitee
N
natashaaN7863VX Family
10
Warm
Pros:

Micky was soo warm and hospitable. He shared detailed information about all the marine activities around!! Kate and Que were excellent hosts at breakfast 😊

2026-06-17 via Tripadvisor
A
andypb40 Couples Port Kennedy, Greater Perth, Western Australia
10
Great hotel in a quiet location, right on the beach.
Pros:

Excellent hotel in a quiet location.

2026-06-17 via Tripadvisor
6
645ayshaa Family
6
Aysha
Pros:

Everything was great and amazing

2026-06-17 via Tripadvisor
A
AdrianCCH Family Singapore
10
Wonderful Hotel in Cape Panwa!
Pros:

Beautiful beachfront resort. Very tranquil and peaceful during this season. Amazing service from the staff members, especially from Nat. Very helpful in assisting us in our requests. Will be back again!

2026-06-16 via Tripadvisor
A
AlvK3 Couples
10
Pullman: Great Food & Amazing Service
Pros:

Pullman stay was awesome! The people were great, and the food was delicious. The breakfast was really good, and I appreciated that they had a separate halal section. Special thanks to Kae, who was super kind, quick, and helpful during my stay.

2026-06-15 via Tripadvisor
1
139pkp Couples
10
The Ultimate Service
Pros:

We just checked out of Villa 2001 on June 13th. This was actually our 5th stay at this property, but our very first time since it rebranded to "Pullman." We absolutely love staying here because of the location; it’s close to the city center but still quiet and tucked away from the noise.
​First off, a huge shoutout to Fiw and Mickey at the front desk for the warm welcome and the complimentary room upgrade! Mickey, in particular, was so attentive and always greeted us throughout our stay, which really made us feel valued. We will definitely be recommending this place to our friends and can't wait to come back.
​A special thanks to Kate and Raymoo at the breakfast buffet. Their service went above and beyond our expectations. They were incredibly polite, friendly, and took great care of us the entire morning.
​Another unforgettable highlight was our visit to the Edge Bar during happy hour on June 12th. We didn't catch the name of the staff member (we think he might be the manager or team lead), but his service was top-notch. He even remade a drink for us without hesitation, even though the mistake was entirely our own. Later that evening during dinner, we were looked after by a wonderful staff member whose name on the receipt showed Kamonchanok. She was absolutely lovely, constantly anticipating our needs, and super knowledgeable about the food at her station. Her recommendations were spot on!
​While the property is on the older side and showing its age a bit, the exceptional service more than makes up for it. Overall, highly recommended!

2026-06-15 via Tripadvisor
P
Phonchakkrawit couple th
10
2026-06-15 via Nuitee
M
M couple gb
9
Excellent, would book again
Pros:

Excellent staff service, feels very luxurious from the beginning. Rooms were incredibly spacious, and clean. Resort is large and has activities throughout the day. Has its own beach section

Cons:

Decor is old, needs a revamp.

Great the hotel breakfast had Indian options, but was not great quality, needs improving.

2026-06-14 via Nuitee
F
FayeL67 Couples
10
Warm and welcoming
Pros:

The Pullman, Cape Panwa is located on the sheltered side of the cape with pools and a gentle sloping beach to the Andamen sea, safe to swim and canoe/paddle board in. Despite the rainy season, we still had plenty of sunny times. We had a lovely sea view room that was well equipped. All staff encountered were very friendly. We mainly ate in the Aqua restaurant, there were great buffet breakfasts and good range of food in the evenings. Thanks in particular our housekeeper (room 6301), also to Arif and Yogi who were efficient and professional hosts at breakfast and evening meals, along with other staff.

2026-06-13 via Tripadvisor