HOTEL MYSTAYS Shinsaibashi

Hotels
•
Mystays Hotel Group
8.1 (1024 reviews)
Chuo-ku Shinsaibashi Nishi 1-9-30 , Osaka , jp

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Lift / Elevator
Luggage storage
Fax/photocopying
Non-smoking throughout
Staff adhere to local safety protocols
Cashless payment available
Fire extinguishers
Smoke alarms
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Overall positive experience
Cons:
Cleanliness issues
Room size concerns
Missing breakfast options

Categories

Cleanliness
7.56
Several reviews mentioned cleanliness issues, including carpets not being clean.
Service
8.53
Staff were described as professional and friendly, contributing to a good service experience.
Location
8.77
Frequent mentions of the hotel's strategic location near major train stations and convenience to shops.
Room Quality
7.82
Room size was a common concern, but comfort was noted positively by many guests.
Amenities
8.25
Basic amenities met the needs of guests, with some suggestions for improvements.
Value for Money
8.21
Good value for the price, as highlighted by multiple reviews.
Food and Beverage
7.56
Breakfast offerings were mentioned as lacking, indicating room for improvement.
Overall Experience
8.13
The average of multiple reviews indicates a generally positive overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 03:42

Property Description

Prime Location in Namba Area:
Hotel MyStays Shinsaibashi is conveniently situated just a 1-minute walk from Shinsaibashi Subway Station, making it an ideal choice for travelers looking to explore Osaka and beyond easily.

Comfortable and Well-Equipped Rooms:
The air-conditioned rooms at MyStays offer a range of amenities including a satellite TV with VOD, a fridge, microwave oven, electric kettle, air purifier, and even a memory foam pillow for a restful night's sleep.

Convenient Facilities and Dining Options:
From DVD player rentals to coin-operated laundry machines, this hotel ensures guests have everything they need for a hassle-free stay. Indulge in Balinese cuisine at the on-site restaurant Ubud Suci for a delightful dining experience.

Book your stay at Hotel MyStays Shinsaibashi now to experience comfort and convenience in the heart of Osaka.

Important information:

Please note that the credit card that was used to guarantee the reservation will be charged with applicable cancelation charges in the event of cancelation after the cancelation deadline.

Full payment is required upon check-in.

The front desk is open until 22:00. Guests arriving after check-in hours must inform the property in advance. Contact details can be found on the booking confirmation.

Guests are requested to show a booking confirmation upon check-in.

The on-site restaurant Ubud Suci is closed on Mondays.

Free WiFi is available upon authentication login provided by the property. Please contact the property for more detail.

Parking is available on a first-come, first-served basis.

When booking 10 rooms or more, different policies and additional supplements may apply. Please contact the property directly for more details.

Please note that amenities are not provided for children sleeping in an existing bed.

Alipay is accepted at the property.
An accommodation tax per person, per night is not included in the price and must be paid at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: KIX

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs JPY 2400 per day.

Location

Guest Reviews

8.1
Based on 1024 reviews
Cleanliness: 7.56
Service: 8.53
Location: 8.77
Room Quality: 7.82
Amenities: 8.25
Value for Money: 8.21
Food and Beverage: 7.56
Overall Experience: 8.13
建宏 • couple • tw
8
Pros:

房間在市中心 ,非常好

Cons:

房間有水聲,.烏鴉聲 很吵

2026-04-18 • via Nuitee
S
Sánchez • couple • pe
10
2026-04-16 • via Nuitee
W
Wiktoria • couple • pl
7
Dobry wybór na 2 dniowe zobaczenie Osaki
Pros:

Super lokalizacja! Nie słychać było hałasu z dworu.

Cons:

Małe pokoje - udało się rozłożyć 2 duże walizki ale nie dało się przejść przez pokój, ale to standard w Japonii. Jeśli ktoś jest wysoki to bardzo niski sufit ma łazienka.

2026-04-14 • via Nuitee
B
benjamin nogueira • couple • br
8
Voltaria com certeza!
Pros:

Localização excelente!
Atendimento na recepção!

Cons:

Escada escorregadia pela chuva, para subir na recepção!

2026-04-13 • via Nuitee
A
Angelika Aleksandra • couple • it
9
Abbiamo soggiornato solo una notte, ma tutto ci è sembrato ottimo! Posizione perfetta!
Pros:

Abbiamo soggiornato soltanto una notte, ma tutto ci è sembrato ottimo! La stanza era pulita, calda e dotata di tutto il necessario. Il letto era molto comodo! Posizione centrale e vicina a tutte le attrazioni!

2026-04-13 • via Nuitee
C
Chao hsiung • family_with_children • tw
8
2026-04-12 • via Nuitee
Y
yukari • couple • jp
8
便利でリーズナブル
Pros:

ロケーションがよかった。スタッフが親切。

2026-04-11 • via Nuitee
A
Alliyah Regine • family_with_children • gu
6
2026-04-08 • via Nuitee
M
Maricel • extended_group • ph
9
over all is good
Pros:

near the shopping center. walking distance to all your needs.

Cons:

the stairs coz i have a mom in a wheelchair. hope they have a ramp for the wheelchair and luggages too

2026-04-06 • via Nuitee
S
Shane • family_with_children • ie
10
2026-04-06 • via Nuitee
H
Hsin Ju • family_with_children • tw
6
地段考量可以入住1~2天是可以接受
Pros:

地點真的很好,位置離心齋橋很近,很便利,
附近有7-11也有全家
房務人員有會說中文
很熱心指導停車場
比飯店配合的停車場還便宜且更彈性
飯店配合的停車場早上8點跟晚上10點這中間才可以進出車庫
其他時間是不允許的
也有提供一些消耗型的盥洗用品放在2樓
也有微波爐、投幣式洗衣機

Cons:

房間真的很小
沒什麼可以行走的 大型行李箱攤開就滿了
而且不太乾淨 廁所有種味道
且水箱為何不清乾淨
強迫症看到真的很卡
也許清乾淨了味道就會減少

隔音不太好 敲敲牆壁 隔壁的房間都聽得到
但因為剛好隔壁是同行的家人
就不影響

2026-04-05 • via Nuitee
P
PHAIROCH • extended_group • th
7
2026-04-05 • via Nuitee
P
PEI HSIN • family_with_children • tw
8
Pros:

離地鐵站出口很近，步行心齋橋、道頓堀鬧區即可抵達。

Cons:

床單感覺悶悶濕濕的

2026-04-02 • via Nuitee
T
Tomoko • family_with_children • jp
10
2026-03-31 • via Nuitee
V
Viktoria • family_with_children • de
4
Pros:

Das einzig positive sind die wirklich top Lage und das sehr freundliche Personal.

Cons:

Wir bekamen zunächst ein Zimmer, das voller Schwarzschimmel am Fenster war. Nach Reklamation war das Personal sehr bemüht und wir bekamen ein anderes Zimmer. Nichtsdestotrotz lässt die Sauberkeit generell leider zu wünschen übrig. Das Bad stank am ersten Tag aus dem Abfluss und die Klimaanlage nach Nikotin.

2026-03-30 • via Nuitee
K
Karen • extended_group • sg
6
Overall pleasant stay in the hotel
Pros:

It is closed to train stations. Staffs are friendly and helpful.

Cons:

The rooms services are not really clean.

2026-03-28 • via Nuitee
A
AYA • family_with_children • jp
10
とても良かったです！
Pros:

アクセスしやすい場所で良かった！

Cons:

4人での利用なのでもう少し広いかと思いました。

2026-03-27 • via Nuitee
I
Iha • family_with_children • jp
8
2026-03-26 • via Nuitee
N
Naman Dilip • family_with_children • in
9
Nice, clean, practical rooms at close proximity from metro and near dotonbori
Pros:

Nice, clean, spacious rooms for japan size + practical amenities and friendly staff.

7/11 across the road - great to get breakfast.

Cons:

If coming after 10pm, main door is locked for security reasons and you have to ring a bell to be let in since reception is on level 1.

Its a good thing but this needs to be mentioned in property description.

2026-03-25 • via Nuitee
A
Amara • couple • es
5
No recomendable
Pros:

El alojamiento tiene muy buena ubicación, ahora bien, es lo único que destacaría.

Cons:

La habitación no estaba limpia (dejo fotos) no para los estándares que hemos visto en Japón (hasta en zonas rurales hemos estado mejor) Creo que eso lo deben mejorar por el precio que se cobra, la nevera tuvimos que desenchufarla porque hacía un ruido tremendo… si es solo para una noche es pasable, si vais a quedaros más tiempo en Osaka, no es para quedarse más tiempo

2026-03-24 • via Nuitee