HOTEL MYSTAYS Shinsaibashi

Hotels
•
Mystays Hotel Group
8.1 (965 reviews)
Chuo-ku Shinsaibashi Nishi 1-9-30 , Osaka , jp

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Lift / Elevator
Luggage storage
Fax/photocopying
Non-smoking throughout
Staff adhere to local safety protocols
Cashless payment available
Fire extinguishers
Smoke alarms
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Overall positive experience
Cons:
Cleanliness issues
Room size concerns
Missing breakfast options

Categories

Cleanliness
7.56
Several reviews mentioned cleanliness issues, including carpets not being clean.
Service
8.53
Staff were described as professional and friendly, contributing to a good service experience.
Location
8.77
Frequent mentions of the hotel's strategic location near major train stations and convenience to shops.
Room Quality
7.82
Room size was a common concern, but comfort was noted positively by many guests.
Amenities
8.25
Basic amenities met the needs of guests, with some suggestions for improvements.
Value for Money
8.21
Good value for the price, as highlighted by multiple reviews.
Food and Beverage
7.56
Breakfast offerings were mentioned as lacking, indicating room for improvement.
Overall Experience
8.13
The average of multiple reviews indicates a generally positive overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 03:42

Property Description

Prime Location in Namba Area:
Hotel MyStays Shinsaibashi is conveniently situated just a 1-minute walk from Shinsaibashi Subway Station, making it an ideal choice for travelers looking to explore Osaka and beyond easily.

Comfortable and Well-Equipped Rooms:
The air-conditioned rooms at MyStays offer a range of amenities including a satellite TV with VOD, a fridge, microwave oven, electric kettle, air purifier, and even a memory foam pillow for a restful night's sleep.

Convenient Facilities and Dining Options:
From DVD player rentals to coin-operated laundry machines, this hotel ensures guests have everything they need for a hassle-free stay. Indulge in Balinese cuisine at the on-site restaurant Ubud Suci for a delightful dining experience.

Book your stay at Hotel MyStays Shinsaibashi now to experience comfort and convenience in the heart of Osaka.

Important information:

Please note that the credit card that was used to guarantee the reservation will be charged with applicable cancelation charges in the event of cancelation after the cancelation deadline.

Full payment is required upon check-in.

The front desk is open until 22:00. Guests arriving after check-in hours must inform the property in advance. Contact details can be found on the booking confirmation.

Guests are requested to show a booking confirmation upon check-in.

The on-site restaurant Ubud Suci is closed on Mondays.

Free WiFi is available upon authentication login provided by the property. Please contact the property for more detail.

Parking is available on a first-come, first-served basis.

When booking 10 rooms or more, different policies and additional supplements may apply. Please contact the property directly for more details.

Please note that amenities are not provided for children sleeping in an existing bed.

Alipay is accepted at the property.
An accommodation tax per person, per night is not included in the price and must be paid at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: KIX

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs JPY 2400 per day.

Location

Guest Reviews

8.1
Based on 965 reviews
Cleanliness: 7.56
Service: 8.53
Location: 8.77
Room Quality: 7.82
Amenities: 8.25
Value for Money: 8.21
Food and Beverage: 7.56
Overall Experience: 8.13
M
Mohd Dasuki • couple • my
8
2026-02-14 • via Nuitee
K
Kanchana • family_with_children • th
9
2026-02-12 • via Nuitee
ジョー • couple • jp
10
2026-02-12 • via Nuitee
N
Nuno • family_with_children • br
8
2026-01-31 • via Nuitee
S
Simmi • family_with_children • tw
9
Pros:

櫃檯人員很客氣，讓人對飯店的第一印象很好。
地理位置佳，離車站很近。
附近就有便利商店，也有百貨公司可逛。
客房空間不算大，但對旅遊的我們來說設備、整潔及舒適度都是很OK的。
已經預訂3月初再次入住了。

2026-01-31 • via Nuitee
雅雲 • family_with_children • tw
10
Pros:

離鬧區及地鐵近，樓下就有7-11

2026-01-27 • via Nuitee
G
genshen • family_with_children • au
6
2026-01-26 • via Nuitee
L
Laura • couple • it
10
Pros:

LA POSIZIONE!!! Osaka é grande e come ogni grande città bisogna trovare una posizione strategica. L’hotel è nel quartiere pulsante della città. La fermata della metro é letteralmente a 30 metri dall’albergo e il ponte con il famoso Glico lo raggiungete in neanche 10 minuti a piedi. Inoltre la stanza non era piccola se si tiene conto degli standard giapponesi.

Cons:

Non c’è nessun tipo di armadio e dovrete tenere tutto nelle valigie anche se facendo un road trip del Giappone é una cosa che non crea particolari disagi dovendo continuamente cambiare città (e comunque non troverete praticamente mai hotel con l’armadio qui, quindi rassegnatevi all’idea di non averlo).

2026-01-25 • via Nuitee
陳 • couple • tw
8
Cp 值不錯
Pros:

1.地理位置優越
2.客服有會說中文的
3.可寄放行李
4.可洗衣服
5.員工說英文挺清楚的

Cons:

1.進來還要爬樓梯
2.booking 當天聯繫難聯絡的到，找客服比較快
3.開行李空間不足

2026-01-24 • via Nuitee
E
Esposito • couple • gb
10
Great!
Pros:

Excellent location and good room space. Very clean and cozy

2026-01-23 • via Nuitee
N
Nurul Izzati • couple • my
10
Super convenience
Pros:

All. The upgrade my room. I love it
Great location. Just outside the train station
They provide us with pajama, shampoo, cleanser & tea!

Cons:

Stairs for the entrance. But the staf helped us with the baggage. Tqqq!!

2026-01-23 • via Nuitee
C
Candido • family_with_children • ph
10
Superb and I will book again!
Pros:

The property is centrally located and is not far from Dohtonbori and the nearby shopping centers of Shinsaibashi.

The room is also decently big for a family of 3.

Our famly enjoyed our stay here and made our first ever vacation in Japan truly unforgettable.

Cons:

No smoking area. But if you a non-smoker this shouldn’t be an issue.

2026-01-23 • via Nuitee
M
mohd hafizuddin • family_with_children • my
10
Spacious and cozy.
Pros:

Super near to Dotonbori area. 7E just infront of the hotel. Room is spacious.

Cons:

Nothing everything is great.

2026-01-22 • via Nuitee
F
FUJEN • family_with_children • tw
10
2026-01-22 • via Nuitee
N
Nurul • couple • sg
8
Pros:

Near dontobori.walking distance to metro

Cons:

When u walk to the room a bit scary a bit dark.i don’t dare tk stay inside the hotel alone 😆and my first day someone wrong room i think .it’s look like someone opening our room door

2026-01-20 • via Nuitee
C
CHIAKI • family_with_children • jp
6
よかった！
Pros:

立地がよかった

Cons:

部屋がタバコ臭かった

2026-01-20 • via Nuitee
I
inokawa • family_with_children • jp
8
2026-01-19 • via Nuitee
Y
YOKO • family_with_children • jp
8
2026-01-19 • via Nuitee
裕子 • family_with_children • jp
8
快適
Pros:

ちかてつの駅から近く、まわりにコンビニもあり、便利だった。

Cons:

部屋のスタンドライトのカードがちぎれて使えなかった。

2026-01-19 • via Nuitee
İBRAHİM • couple • tr
9
Pros:

Konum süper metroya çok yakın turistik lokasyonlar yürüme mesafesi

Cons:

Klima sesli çalışıyor, hava temizleyici yok havalandırma eksik kalıyor

2026-01-19 • via Nuitee