Kawagoe Prince Hotel

Hotels
Prince Hotels & Resorts
7.9 (670 reviews)
Shintomi 1-22 , Kawagoe , jp

Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Chapel/shrine
Staff adhere to local safety protocols
Guest rooms disinfected between stays
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Uncomfortable beds
Dated decor

Categories

Cleanliness
7.35
Multiple mentions of issues like dust and odors in reviews.
Service
8.35
Most staff noted as friendly, though some negative comments exist.
Location
8.85
Great location with easy access to various attractions.
Room Quality
6.85
Concerns about dated decor and uncomfortable beds.
Amenities
7.85
Amenities noted positively, though some expectations not met.
Value for Money
7.85
Overall decent value, though breakfast prices criticized.
Food and Beverage
8.35
Breakfast and café options received positive reviews.
Overall Experience
7.75
Mixed feelings reported; location and staff praised, but comfort issues noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 15:04

Property Description

Convenient Location
Directly connected to Hon-kawagoe Train Station, Kawagoe Prince Hotel offers easy access to transportation, making exploring the historic Kura-no-machi area a breeze.

Comfortable Accommodation
Each guest room is equipped with modern amenities such as a flat-screen TV, fridge, and free Wi-Fi, ensuring a comfortable stay. The en suite bathroom with free toiletries adds a touch of luxury to your experience.

Dining Excellence
Indulge in a variety of culinary delights at the on-site restaurants. From hearty buffets at Etoile to lavish Chinese cuisine at Kokiden and authentic Japanese meals at Musashino, there's something to satisfy every palate.

Experience convenience, comfort, and culinary delights at Kawagoe Prince Hotel. Book your stay now for a memorable experience.

Important information:

The full amount of the reservation must be paid at check-in.

For guests traveling from Tokyo: The Red Arrow Limited Express departing from Seibu Shinjuku Train Station takes approximately 45 minutes to Honkawagoe Train Station.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: NRT

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs JPY 500 per day.

Location

Guest Reviews

7.9
Based on 670 reviews
Cleanliness: 7.35
Service: 8.35
Location: 8.85
Room Quality: 6.85
Amenities: 7.85
Value for Money: 7.85
Food and Beverage: 8.35
Overall Experience: 7.75
O
OKAMURA solo_traveller jp
8
満足です
Pros:

部屋の広さ、ベッドのサイズ、角部屋で日当たりもよかったです。
バスタブも広かったです。

Cons:

エレベーターホールのカーペットの雰囲気が、イマイチでした。暗いイメージがしました。

2026-04-25 via Nuitee
C
Cherry couple id
9
lovely 3 nites stay to explore the city
Pros:

location and size of room

Cons:

-

2026-04-25 via Nuitee
早坂 solo_traveller jp
7
Pros:

駅直結の立地はとても便利でした。

2026-04-24 via Nuitee
K
kazuhisa solo_traveller jp
9
2026-04-22 via Nuitee
S
Shu-chen extended_group tw
9
Pros:

住宿地點很棒

2026-04-21 via Nuitee
M
mariko solo_traveller jp
10
ひと息つけました💕
2026-04-19 via Nuitee
Y
Yoshie couple jp
7
駅から近くて便利!お安く泊まれて良かったです
Pros:

駅から近いのはとても良かったです

Cons:

トイレバスの入り口の段差が高齢の母には厳しかった
湯沸かしポットが使いづらかった
コーヒーか紅茶が欲しかった
白い発泡スチロール?のようなゴミがたくさん落ちていました

2026-04-19 via Nuitee
Y
Yukiko solo_traveller jp
9
Pros:

アクセスが良くお部屋も広くて良かったですー

Cons:

特にないてすー

2026-04-19 via Nuitee
A
Akira couple jp
8
2026-04-17 via Nuitee
Y
Yuichi couple jp
5
2026-04-16 via Nuitee
J
Jesus couple ph
10
Incredible.
Pros:

Facilities are topnotch. Location is great. But the most incredible thing are the people. The hotel management was so helpful and even arranged that flowers be sent to my girlfriend who was, at that time, checked in and was recovering from a medical procedure.

2026-04-16 via Nuitee
龍田 solo_traveller jp
7
2026-04-15 via Nuitee
S
SHINO couple jp
10
2026-04-14 via Nuitee
S
SATOSHI couple jp
4
???
Pros:

立地は良かった

2026-04-12 via Nuitee
L
Lisa couple jp
10
2026-04-10 via Nuitee
C
CHIE family_with_children jp
7
Pros:

駅の真横、繁華街が近い

Cons:

スリッパがめちゃくちゃ薄くて、履きづらかった

2026-04-09 via Nuitee
ゆめ family_with_children jp
8
Pros:

部屋が広くてロビーのインテリアもとても素敵でした。

2026-04-09 via Nuitee
I
Ivan family_with_children be
8
2026-04-09 via Nuitee
S
sora couple jp
8
気持ちの良い宿泊だった
Pros:

チェックイン時間よりもはやく着いて荷物だけを預けるつもりだったが、着いた時には部屋が用意できていて、通常よりも1.2時間はやく部屋に入ることができ、しかも予定より大きな部屋に案内してもらい、大変満足
部屋も、廊下やエレベーターも綺麗だった

Cons:

強いて言うなら、風呂のお湯溜めが自動ではなく、お湯が溢れないよう、何度か確認しに行かなくてはならなかったことと、無料の水の味が自分には合わなかったこと

2026-04-07 via Nuitee
Кадзутян family_with_children jp
9
2026-04-05 via Nuitee