Taplow House Hotel & Spa

Hotels
•
Independent
8.2 (101 reviews)
Berry Hill, Maidenhead, England, SL6 0DA , Maidenhead , GB
44-162-8670056

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Pets allowed

Facilities

Full-service spa
Boat tours nearby
Proposal/romance packages available
Express check-out
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly, attentive staff (named staff praised)
Beautiful grounds and tranquil location
Clean and well-maintained public areas
Good breakfast
Nice jacuzzi and outdoor pool
Helpful management/quick response to problems
Cons:
Dated room furnishings and poor mattresses
Stained carpets and room-level maintenance issues (cracks, toilet problems)
Perceived poor value / overpriced
Evening meal quality disappointed several guests
Small spa / limited amenities compared to expectations
Poor Wi‑Fi reported by at least one guest

Categories

Cleanliness
7.5
Mixed feedback — public areas and grounds described as very clean and well maintained, but multiple guests reported stained carpets and some room-level cleanliness issues.
Service
10
Consistently excellent — numerous mentions of very friendly, attentive and helpful staff (named staff praised) and a GM who responded quickly to problems.
Location
9.5
Highly positive — beautiful, tranquil estate setting with lovely grounds and good walking opportunities frequently noted.
Room Quality
6.5
Negative — several reports of dated furnishings, poor/extra bed mattresses, small beds, cracks and a non-working toilet; rooms seen as tired and in need of refurbishment.
Amenities
9.6
Generally positive — jacuzzi and outdoor pool praised and facilities described as excellent by some, though the spa was noted as small and limited by others.
Value for Money
6
Negative — multiple guests felt the price was not justified given dated suites, limited spa and inconsistent food/service; described as significantly overpriced by some.
Food and Beverage
6.5
Mixed to negative — breakfast was generally good (but slow service at times); evening meals drew several strong complaints about quality and value.
Overall Experience
10
Overall positive — many guests felt the stay exceeded expectations due to excellent staff and the estate setting despite shortcomings in rooms, value and some dining experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-05-13 17:58

Property Description

Discover the elegance of Taplow House Hotel & Spa, a charming Edwardian retreat nestled in Maidenhead's historical district.

Indulgent Spa Experience Immerse yourself in luxury at our full-service spa, featuring rejuvenating massages, body treatments, and refreshing facials, alongside a state-of-the-art sauna and hot tub for ultimate relaxation.

Culinary Delights Savor exquisite British cuisine at The Restaurant, where you can enjoy alfresco dining with picturesque garden views. For added convenience, room service is available during limited hours, allowing you to unwind in your beautifully decorated room.

Convenient Amenities Stay connected with complimentary wireless internet and enjoy our well-equipped meeting rooms, perfect for both business and leisure travelers. Free self-parking and express check-out further enhance your stay.

Experience the comfort and charm of Taplow House Hotel & Spa. Book your unforgettable getaway today!

Important information:

  • Children 5 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
  • Contactless check-out is available.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LHR

Property Policies

  • Pets

    Only dogs and cats are allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • General

    Events/parties allowed

  • Check-in & Check-out

    Contactless check-out is available

  • Accessibility

    No elevators

See all policies

Location

Guest Reviews

8.2
Based on 101 reviews
Cleanliness: 7.5
Service: 10
Location: 9.5
Room Quality: 6.5
Amenities: 9.6
Value for Money: 6
Food and Beverage: 6.5
Overall Experience: 10
B
Bernadette • solo_traveller • gb
7
Good location
Pros:

Excellent staff. Lovely gardens. Nice spa facilities.

Cons:

A little disappointed with the room which was described as superior with a garden view. It didn't have a garden view and was up a steep flight of stairs.

2026-07-18 • via Nuitee
G
Gerard • couple • gb
7
Hotel was excellent but very let down on the communication of the restaurant being closed and breakfast was worse than p
Pros:

Wonderful location, accommodation was clean and comfortable

Cons:

The Restaurant was closed and only informed of this on arrival. I went for the Breakfast included option and breakfast consisted of cereal, fruit and toast, very poor

2026-07-17 • via Nuitee
A
Annabella • solo_traveller • gb
2
Beautiful surroundings, lots of potential,poor experience
Pros:

Beautiful grounds comfortable rooms

Cons:

Despite being there for three days unable to have treatments because was not told no treatments on a Tuesday and and all treatments booked on Wednesday were cancelled due to repairs in the kitchen. just before we checked it on the Monday we were told the ceiling in the kitchen fell in so they would be no hot meals, given a continental breakfast, which meant dry pastries, toast and cereal

2026-07-15 • via Nuitee
A
Alun • couple • gb
7
2026-07-15 • via Nuitee
C
Christopher • couple • gb
8
They looked after us very well. Good value dinner B&B.
2026-07-13 • via Nuitee
S
Stephen • couple • gb
10
Brilliant dog friendly stay whilst visiting the Fat Duck in Bray
Pros:

Staff, location, totally dog friendly, breakfast

Cons:

Nothing

2026-07-13 • via Nuitee
K
Ksenia • couple • gb
4
Tired hotel in need of renovation
Pros:

The staff is nice. The lobby is alright.

Cons:

Tiny rooms with tiny beds. The decor is very tired and in need of renovation. The toilet didn’t flush. We also had swarms of flies inside our bedside lamps. The food at breakfast was very underwhelming.

2026-07-05 • via Nuitee
M
Mark • extended_group • us
8
Great location near Heathrow airport
2026-06-30 • via Nuitee
L
Lauren • couple • gb
3
Disappointing.
Pros:

Location, which was main reason for booking.

Cons:

The room was very dated. Carpets stained. Limescale all on shower screen and taps. Expected more for the price.

2026-06-29 • via Nuitee
E
Erika • solo_traveller • gb
10
2026-06-29 • via Nuitee
S
Sharon • solo_traveller • gb
1
The worst hotel stay I have ever had
Pros:

Stunning grounds

Cons:

Filthy and staff were awful as was the food

2026-06-28 • via Nuitee
S
sarah • family_with_children • gb
9
I couldn't have asked for better!
Pros:

The service was amazing - everyone was so friendly and helpful. The food was excellent and all cooked freshly to order. The rooms were well equipped, especially the air conditioning which was well needed! - and the bed was very comfy. The hotel is very clean and well decorated. I shall definitely be staying again.

Cons:

A bonus would have been a fridge in the room.

2026-06-27 • via Nuitee
H
Heidi • extended_group • gb
10
Definitely be back! Loved it
Pros:

So relaxing and peaceful
Really loved the grounds
Staff were amazing
I had a masssge also very good
Definitely be back
It was a perfect 2 night stay

Cons:

Not enough light in the bedroom

2026-06-20 • via Nuitee
H
Howard • couple • gb
8
Very good food and good staff
Pros:

Quiet,lovely grounds and breakfast

Cons:

Bathrooms need updating plus soft furnishings in Hampton bedroom

2026-06-19 • via Nuitee
A
Atwal • solo_traveller • gb
10
2026-06-18 • via Nuitee
A
Alberto • solo_traveller • es
10
Excelente estancia
Pros:

Acogedor, elegante y personal muy amable, además de un desayuno excelente.

Cons:

Hubiese preferido una ducha a la bañera.

2026-06-05 • via Nuitee
J
Jane • solo_traveller • gb
8
Pros:

Excellent breakfast and very pleasant service.
Good start to the day

2026-05-20 • via Nuitee
H
Huckle • couple • gb
7
2026-05-19 • via Nuitee
S
Steve • solo_traveller • gb
8
Great staff, great location, average food
Pros:

Great staff they were all really helpful

Cons:

The food was not the best, the steak was over cooked and the chips under cooked but the English breakfast was 1st class.
The room we had was in need of a refurbishment

And they was a service charge on drinks that they put on even when we went to the bar and ordered them ourselves and carried them back to the table

2026-05-18 • via Nuitee
M
Mark • solo_traveller • gb
8
Lovely property and grounds, pleasant staff
Pros:

Lovely decor, really nice public areas and grounds. Did a lovely 4-mile walk from there

Cons:

Wi-Fi was really poor

2026-05-05 • via Nuitee