Taplow House Hotel & Spa

Hotels
7.5 (490 reviews)
Berry Hill, Taplow , Maidenhead , gb

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
See all facilities

Review Highlights

Pros:
Beautiful grounds and lovely gardens
Friendly, helpful staff (frequently praised)
Great location (quiet, peaceful, good for walks)
Dog friendly
Some rooms comfortable and well equipped (A/C, comfy beds)
Lovely public areas and décor (in some stays)
Relaxing/peaceful atmosphere
Several positive reports of good/excellent breakfast or freshly cooked food
Cons:
Inconsistent cleanliness (stained carpets, filthy rooms, limescale, toilet issues)
Poor or limited food service (restaurant closures, poor breakfasts)
Spa/amenity problems (old facilities, cancelled treatments, limited availability)
Rooms often dated, tiny or in need of renovation
Steep flights of stairs to some rooms / accessibility issues
Service inconsistencies in a few stays
Operational problems (kitchen ceiling incident, unexpected closures)
Poor Wi‑Fi and occasional service charges applied inconsistently

Categories

Cleanliness
6
Mixed reports: several reviews call rooms and public areas dirty or filthy (stained carpets, limescale, issues like flies and a non-flushing toilet), while others describe clean accommodation.
Service
10
Mostly excellent: numerous mentions of friendly, helpful and outstanding staff; a few isolated reports of poor staff behaviour, but service is a consistently praised feature.
Location
10
Very strong: repeatedly praised for beautiful grounds, lovely gardens, peaceful setting and convenient location (e.g., proximity to Fat Duck).
Room Quality
6.5
Mixed: some rooms comfortable and well equipped (good beds, A/C), but many comments about tiny, dated rooms, tired decor, stained carpets and steep stairs.
Amenities
6.5
Mixed/underperforming: grounds, walks and dog-friendly policy praised, but spa and treatment availability and some facilities were old, cancelled or closed (restaurant closure, cancelled treatments).
Value for Money
7
Mixed perception: a headline called it 'value for money' and some guests would return, but others felt the condition and service did not match the price paid.
Food and Beverage
6.5
Mixed but leaning negative: multiple complaints about poor breakfasts, overcooked or undercooked dishes and a closed restaurant; several positive notes mention excellent cooked-to-order meals and breakfasts.
Overall Experience
7.5
Overall mixed: standout positives are staff and grounds, but operational issues (restaurant closure, cancelled treatments), dated rooms and inconsistent cleanliness produce a middling overall stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-13 00:48

Property Description

Luxurious Georgian Hotel

Historic Charm: Dating back to 1598, Taplow House Hotel & Spa exudes historic charm and elegance. The hotel's Georgian architecture and 6 acres of picturesque grounds offer a tranquil escape near Windsor and Heathrow Airport.

Award-Winning Dining: Indulge in culinary excellence at Berry’s restaurant, where the head chef crafts exquisite dishes using locally sourced ingredients. Enjoy a wide selection of drinks and delectable meals at the on-site bar.

Comfortable Accommodations: Relax in individually designed bedrooms that seamlessly blend modern amenities with classic charm. Each room features air conditioning, satellite TV, and a cozy ambiance for a restful stay.

Experience luxury and hospitality at its finest at Taplow House Hotel & Spa. Book now for an unforgettable getaway.

Important information:

In House Functions: Please be aware that Taplow House plays host to private events. Every effort will go into ensuring a room is allocated away from the event, however, due to the style of the property there is the likelihood of sound traveling.

Taplow House Bridal Policy; If you are staying with us after celebrating your special day, we are delighted you have chosen to stay with us after your wedding, However Taplow House operates a one bridal policy and we do kindly ask brides are not on site at anytime in their wedding attire, i.e. wedding dress, when leaving or returning to Taplow House.

Booking the restaurant in advance is advised.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LHR

Location

Guest Reviews

7.5
Based on 490 reviews
Cleanliness: 6
Service: 10
Location: 10
Room Quality: 6.5
Amenities: 6.5
Value for Money: 7
Food and Beverage: 6.5
Overall Experience: 7.5
L
Lorraine couple gb
10
Brilliant but stay brillant staff and surroundings but poor breakfast
Pros:

Breakfast 5 out of 10

Cons:

Breakfast eggs overdone

2026-08-07 via Nuitee
S
Shauna solo_traveller gb
9
2026-08-04 via Nuitee
R
Roksana couple gb
6
Value for money
Pros:

Beautiful grounds

Cons:

Very old spa facilities which is big shame
So much potential there with the space

2026-07-22 via Nuitee
P
Philip solo_traveller gb
2
Extremely poor
Pros:

The grounds

Cons:

No food / breakfast - small room with spring out bed. Up 3 flights of stairs - room was dirty.

2026-07-21 via Nuitee
B
Bernadette solo_traveller gb
7
Good location
Pros:

Excellent staff. Lovely gardens. Nice spa facilities.

Cons:

A little disappointed with the room which was described as superior with a garden view. It didn't have a garden view and was up a steep flight of stairs.

2026-07-18 via Nuitee
G
Gerard couple gb
7
Hotel was excellent but very let down on the communication of the restaurant being closed and breakfast was worse than p
Pros:

Wonderful location, accommodation was clean and comfortable

Cons:

The Restaurant was closed and only informed of this on arrival. I went for the Breakfast included option and breakfast consisted of cereal, fruit and toast, very poor

2026-07-17 via Nuitee
A
Annabella solo_traveller gb
2
Beautiful surroundings, lots of potential,poor experience
Pros:

Beautiful grounds comfortable rooms

Cons:

Despite being there for three days unable to have treatments because was not told no treatments on a Tuesday and and all treatments booked on Wednesday were cancelled due to repairs in the kitchen. just before we checked it on the Monday we were told the ceiling in the kitchen fell in so they would be no hot meals, given a continental breakfast, which meant dry pastries, toast and cereal

2026-07-15 via Nuitee
A
Alun couple gb
7
2026-07-15 via Nuitee
C
Christopher couple gb
8
They looked after us very well. Good value dinner B&B.
2026-07-13 via Nuitee
S
Stephen couple gb
10
Brilliant dog friendly stay whilst visiting the Fat Duck in Bray
Pros:

Staff, location, totally dog friendly, breakfast

Cons:

Nothing

2026-07-13 via Nuitee
K
Ksenia couple gb
4
Tired hotel in need of renovation
Pros:

The staff is nice. The lobby is alright.

Cons:

Tiny rooms with tiny beds. The decor is very tired and in need of renovation. The toilet didn’t flush. We also had swarms of flies inside our bedside lamps. The food at breakfast was very underwhelming.

2026-07-05 via Nuitee
M
Mark extended_group us
8
Great location near Heathrow airport
2026-06-30 via Nuitee
L
Lauren couple gb
3
Disappointing.
Pros:

Location, which was main reason for booking.

Cons:

The room was very dated. Carpets stained. Limescale all on shower screen and taps. Expected more for the price.

2026-06-29 via Nuitee
E
Erika solo_traveller gb
10
2026-06-29 via Nuitee
S
Sharon solo_traveller gb
1
The worst hotel stay I have ever had
Pros:

Stunning grounds

Cons:

Filthy and staff were awful as was the food

2026-06-28 via Nuitee
S
sarah family_with_children gb
9
I couldn't have asked for better!
Pros:

The service was amazing - everyone was so friendly and helpful. The food was excellent and all cooked freshly to order. The rooms were well equipped, especially the air conditioning which was well needed! - and the bed was very comfy. The hotel is very clean and well decorated. I shall definitely be staying again.

Cons:

A bonus would have been a fridge in the room.

2026-06-27 via Nuitee
H
Heidi extended_group gb
10
Definitely be back! Loved it
Pros:

So relaxing and peaceful
Really loved the grounds
Staff were amazing
I had a masssge also very good
Definitely be back
It was a perfect 2 night stay

Cons:

Not enough light in the bedroom

2026-06-20 via Nuitee
H
Howard couple gb
8
Very good food and good staff
Pros:

Quiet,lovely grounds and breakfast

Cons:

Bathrooms need updating plus soft furnishings in Hampton bedroom

2026-06-19 via Nuitee
A
Atwal solo_traveller gb
10
2026-06-18 via Nuitee
A
Alberto solo_traveller es
10
Excelente estancia
Pros:

Acogedor, elegante y personal muy amable, además de un desayuno excelente.

Cons:

Hubiese preferido una ducha a la bañera.

2026-06-05 via Nuitee