Taplow House Hotel & Spa

Hotels
•
Independent
8.2 (101 reviews)
Berry Hill, Maidenhead, England, SL6 0DA , Maidenhead , GB
44-162-8670056

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Pets allowed

Facilities

Full-service spa
Boat tours nearby
Proposal/romance packages available
Express check-out
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly, attentive staff (named staff praised)
Beautiful grounds and tranquil location
Clean and well-maintained public areas
Good breakfast
Nice jacuzzi and outdoor pool
Helpful management/quick response to problems
Cons:
Dated room furnishings and poor mattresses
Stained carpets and room-level maintenance issues (cracks, toilet problems)
Perceived poor value / overpriced
Evening meal quality disappointed several guests
Small spa / limited amenities compared to expectations
Poor Wi‑Fi reported by at least one guest

Categories

Cleanliness
7.5
Mixed feedback — public areas and grounds described as very clean and well maintained, but multiple guests reported stained carpets and some room-level cleanliness issues.
Service
10
Consistently excellent — numerous mentions of very friendly, attentive and helpful staff (named staff praised) and a GM who responded quickly to problems.
Location
9.5
Highly positive — beautiful, tranquil estate setting with lovely grounds and good walking opportunities frequently noted.
Room Quality
6.5
Negative — several reports of dated furnishings, poor/extra bed mattresses, small beds, cracks and a non-working toilet; rooms seen as tired and in need of refurbishment.
Amenities
9.6
Generally positive — jacuzzi and outdoor pool praised and facilities described as excellent by some, though the spa was noted as small and limited by others.
Value for Money
6
Negative — multiple guests felt the price was not justified given dated suites, limited spa and inconsistent food/service; described as significantly overpriced by some.
Food and Beverage
6.5
Mixed to negative — breakfast was generally good (but slow service at times); evening meals drew several strong complaints about quality and value.
Overall Experience
10
Overall positive — many guests felt the stay exceeded expectations due to excellent staff and the estate setting despite shortcomings in rooms, value and some dining experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-05-13 17:58

Property Description

Discover the elegance of Taplow House Hotel & Spa, a charming Edwardian retreat nestled in Maidenhead's historical district.

Indulgent Spa Experience Immerse yourself in luxury at our full-service spa, featuring rejuvenating massages, body treatments, and refreshing facials, alongside a state-of-the-art sauna and hot tub for ultimate relaxation.

Culinary Delights Savor exquisite British cuisine at The Restaurant, where you can enjoy alfresco dining with picturesque garden views. For added convenience, room service is available during limited hours, allowing you to unwind in your beautifully decorated room.

Convenient Amenities Stay connected with complimentary wireless internet and enjoy our well-equipped meeting rooms, perfect for both business and leisure travelers. Free self-parking and express check-out further enhance your stay.

Experience the comfort and charm of Taplow House Hotel & Spa. Book your unforgettable getaway today!

Important information:

  • Children 5 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
  • Contactless check-out is available.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LHR

Property Policies

  • Pets

    Only dogs and cats are allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • General

    Events/parties allowed

  • Check-in & Check-out

    Contactless check-out is available

  • Accessibility

    No elevators

See all policies

Location

Guest Reviews

8.2
Based on 101 reviews
Cleanliness: 7.5
Service: 10
Location: 9.5
Room Quality: 6.5
Amenities: 9.6
Value for Money: 6
Food and Beverage: 6.5
Overall Experience: 10
M
Mark • solo_traveller • gb
8
Lovely property and grounds, pleasant staff
Pros:

Lovely decor, really nice public areas and grounds. Did a lovely 4-mile walk from there

Cons:

Wi-Fi was really poor

2026-05-05 • via Nuitee
L
Lucinda • couple • gb
9
Wonderful stay, friendly staff. Would love to go back.
Pros:

A very beautiful hotel with an outstanding suite! The staff are so friendly, we spoke to some of them after dinner, they couldn’t have done more for us, we can’t wait to come back.

Cons:

I would have loved a swim in a big pool, but loved the outdoor aqua pool which is essentially a very large hot tub.

2026-05-03 • via Nuitee
P
Peter • extended_group • gb
8
2026-04-27 • via Nuitee
P
priti • couple • gb
9
Lovely estate hotel with great staff
Pros:

The staff were all really friendly and professional, especially Peter who was always smiling and always ready to help. True Ambassador of the hotel. Thanks Peter

Cons:

I would have given it 10/10 had it not been for the very poor mattress in the extra bed. I had read the reviews but didn’t expect it would be quite as bad as the other guests had commented. But sadly it really was very bad and VERY uncomfortable. The management should take note and change those extra bed mattresses
But couldn’t fault the staff - they were all great

2026-04-26 • via Nuitee
C
Chenyun • solo_traveller • gb
8
2026-04-15 • via Nuitee
V
Vanessa • couple • gb
9
2026-03-14 • via Nuitee
C
Coleby • solo_traveller • gb
9
It was very pleasant
Pros:

It was lovely and clean

Cons:

Very big lovely lawns

2026-03-09 • via Nuitee
L
Liz • couple • gb
9
2026-03-08 • via Nuitee
L
Linda • couple • gb
10
2026-03-07 • via Nuitee
T
Tilly • couple • gb
10
2026-02-27 • via Nuitee
J
Jennifer • extended_group • gb
8
Professional attentive helpful staff
Pros:

Excellent service

Cons:

Limited menu choice

2026-02-27 • via Nuitee
L
Lee • couple • gb
5
In need of an update.
Pros:

Staff were really attentive and the ground floor is well looked after

Cons:

Significantly overpriced for the room. The suite was extremely dated and not terrible, but needs an upgrade. The light was hanging off the ceiling, furniture dated, stains on the carpet and the spa wasn’t really ‘a spa’ … more a small sauna and a small outdoor pool.

Not a terrible room, but definitely not worth the £300 a night.

2026-01-26 • via Nuitee
M
Moyang • couple • gb
1
Terrible and total disaster
Pros:

N/A

Cons:

not many staff in the normal working time and many cleaners at the early morning.

2026-01-25 • via Nuitee
R
Rebecca • solo_traveller • gb
3
2026-01-22 • via Nuitee
J
Jayne • couple • gb
5
Mediocre at best
Pros:

Our room looked very tired. Stained carpets, stained walls, very small double bed, frayed lampshade, poor supply of toiletries, good job I took my own, very disappointed.

Cons:

As above

2026-01-19 • via Nuitee
G
George • couple • us
10
I would come back
Pros:

The hotel staff was very nice and friendly. The rooms were very nice and clean. The service at breakfast was very slow but the food very good.

2026-01-19 • via Nuitee
A
Azrat • extended_group • gb
5
Passable
Pros:

Location was nice and the setting was beautiful and tranquil

Cons:

The evening meal was a 1/10.
Me and my colleagues were extremely disappointed to be paying so much for a meal but receiving poor effort and tasting food. The photos give the impression that this is high end dining, it isn’t! The food is served in over complicated and rich sides. The fish batter was anaemic in colour and tasted ‘ok’. Just not what I expected from a high end perceived restaurant.

2026-01-19 • via Nuitee
N
Noelle • couple • hu
6
Pros:

The jacuzzi was nice. Nice breakfast.

Cons:

The room furnishings were very old and dated.
The bed was very small, toliet didn't work. Cracks in the sink.

2026-01-18 • via Nuitee
S
Sviatoslav • couple • gb
4
2025-12-30 • via Nuitee
A
Amille • couple • gb
5
2025-12-17 • via Nuitee