Holiday Inn Express Hotel & Suites Bainbridge by IHG

Hotels
•
Holiday Inn Express
7.9 (195 reviews)
1413 Tallahassee Highway , Bainbridge , US
+1 229-246-6771

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Comfortable beds (soft and firm pillow options)
Friendly, courteous and helpful staff
Breakfast generally good
Coffee repeatedly described as great
Some rooms reported as clean and spacious bathrooms
Convenient ground-floor rooms and pleasant location for many
Cons:
Significant cleanliness problems (cockroach sightings, musty/damp rooms, stains)
Room maintenance issues (pulling carpet, box spring coming apart)
Inconsistent check-in efficiency (slow/inefficient at times)
Unexpected rate increase after first night
Breakfast items not consistently replenished
Poor gym equipment condition and low sink water flow
Evidence of pet stains/odors in at least one room

Categories

Cleanliness
5.8
Multiple guests reported significant cleanliness issues: cockroach sightings, musty/damp rooms, visible stains, and rooms that did not appear to have been cleaned thoroughly, which lowers the score.
Service
10
Staff are repeatedly described as extremely nice, courteous, and helpful; a standout positive in many reviews despite one instance of slow/inefficient check-in.
Location
9
Several guests called out the location as pleasant and convenient; one guest noted it was far from their family (47-minute drive), so location is generally strong but may not suit every traveler's needs.
Room Quality
6.8
Beds and showers receive praise for comfort; however issues such as pulling carpet, failing box spring seams, stains, pet odors, and low sink water flow were reported, making room quality mixed.
Amenities
7.6
Breakfast and coffee are positives but breakfast items were sometimes not replenished; gym equipment and luggage carts were reported as poorly maintained, giving middling amenity scores.
Value for Money
6.8
A surprise rate increase after the first night and uneven facility condition led guests to question value; some aspects (comfortable beds, good coffee) help value but do not fully offset issues.
Food and Beverage
9.2
Coffee is frequently called 'GREAT' and breakfast is described as good/acceptable by many guests, though occasional lack of replenishment was noted; overall F&B is a strong point.
Overall Experience
8
Overall impressions are mixed: many guests praised staff and comfortable beds, while recurring cleanliness and some facility maintenance issues tempered the overall stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:23

Property Description

Convenient Location and Amenities
Located just a few miles from popular attractions like Bainbridge State Park and Outer Limits Fun Zone, our Georgia hotel offers the perfect blend of convenience and entertainment.

Comfortable Rooms and Facilities
Relax in our well-equipped guest rooms featuring a cable TV, microwave, and refrigerator. For those looking to stay active, our fitness center and indoor pool are ideal options.

Business and Leisure Services
Whether you're here for work or leisure, take advantage of our on-site business center, laundry services, and proximity to Bainbridge city center and shopping destinations.

Book your stay at Holiday Inn Express Hotel and Suites Bainbridge for a memorable and hassle-free experience.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: TLH

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.9
Based on 195 reviews
Cleanliness: 5.8
Service: 10
Location: 9
Room Quality: 6.8
Amenities: 7.6
Value for Money: 6.8
Food and Beverage: 9.2
Overall Experience: 8
J
Jeremiah • couple • us
9
Holiday Inn & Express is the best
Pros:

The beds are soo comfortable, loved the soft and firm pillow options! Breakfast was good. Rooms were clean! We will always stay Holiday Inn & Express!!

Cons:

Can’t say anything negative

2026-10-27 • via Nuitee
D
Donald • solo_traveller • us
9
Everything else was great
Pros:

Good

Cons:

Quoted price was only for the first night 2nd night went up dramatically. I asked at checkout and was given a "runaround " answer

2026-10-25 • via Nuitee
V
Victor • couple • us
8
2026-10-13 • via Nuitee
S
Sandra • family_with_children • us
2
Pros:

location and the individuals at the front desk were pleasant.

Cons:

found 1 cockroach in our room and a dead one in the stairs. rooms could have been cleaner. the 2nd room that we were put in due to the cockroach the carpet was pulling from the floor and the box string from both mattress was coming apart at the bottom. Alot of stains on the floors.

2026-10-08 • via Nuitee
Y
YBell • family_with_children • us
8
An okay stay just not close enough to family.
Pros:

The beds were very comfortable the bathroom was spacious. I liked being on the ground floor.

Cons:

The breakfast was just okay not super but okay. The drive to and from my destination everyday was 47 minutes one way.

2026-09-19 • via Nuitee
B
Bridget • couple • us
10
2026-09-17 • via Nuitee
R
Rama T • couple • us
6
It was ok
Pros:

The bed was comfortable and I love the shower, that it was flexible.

Cons:

You could see that a dog has been in the room before, the stain and smell was still somewaht visible.

2026-09-01 • via Nuitee
R
Robinson • family_with_children • us
10
My stay was amazing
Pros:

My check in experience was beyond amazing the guy was so courteous and helpful

Cons:

There is absolutely nothing I didn't like this is why I stay here at least twice a year

2026-08-31 • via Nuitee
N
Nigel • extended_group • us
10
2026-08-20 • via Nuitee
L
Lyons • couple • us
10
Pros:

Didn't eat coffee was great

2026-08-14 • via Nuitee
G
Golfer07 • family_with_children • us
10
2026-08-07 • via Nuitee
D
Devin • couple • us
3
Cons:

We chose to stay at this hotel because of its many positive reviews, so we were disappointed with our experience. After driving all day, we arrived around 11:00 p.m. expecting a clean, comfortable room. Instead, the room had a strong musty odor, the floors felt damp, and even the beds felt moist. Unfortunately, the room also did not appear to have been cleaned thoroughly. After such a long day of travel, it was frustrating to arrive late at night and have to deal with an unclean and uncomfortable room. We had hoped for a much better experience based on the reviews and were very disappointed by the condition of our room.

2026-07-16 • via Nuitee
A
Alice • family_with_children • us
8
Our stay was ok, no major complaints.
Pros:

I can’t honestly say because I wasn’t able to get the full breakfast bar, but what I did eat that was left on the bar the mornings I came down was ok. The coffee was GREAT!

Cons:

Try to keep at least a minimum of the items that’s supposed to be in the bar until closing. Got there at 8:45 and a little earlier the 2nd day, and there were items that never got replenished. If closing was at 9.

2026-06-30 • via Nuitee
2
22lisap • Business • Columbia, South Carolina
6
SUPER Employees, Facility Less Than Desirable
Pros:

All the employees at this location are extremely nice..The Monday-Friday breakfast attendant hustles big time to ensure a positive experience. However the two employees working the from desk checking people in Saturday, June 6, were not efficient or effective   Either they didn't understand how to use your software or management isn't using the software as designed. Checking in took forever.

The  back stairs are nasty nasty nasty. The front stairs were OK.  We were in Room 420 and the sink was a very small stream, so small we had to fill our water bottles from the tub faucet.   At least two other rooms on the 4th floor didn't  have that issue; I asked other floor residents.   We requested a repair the first full day but none happened by the time we left after 6 nights with barely enough water to brush your teeth. The gym has 3 pieces of cardio and one piece, the treadmill, is in pitiful dangerous shape.  The belt has been repaired poorly and makes a bubble and a very uneven surface.  The luggage carts are cheap and have zero spots to hang anything.  If it weren't for the very nice employees, this hotel would be rated lower. Someone is trying very hard to scrimp on the overall facility in my opinion.

2026-06-13 • via Tripadvisor
K
Kalisha • family_with_children • us
10
2026-05-11 • via Nuitee
D
David • couple • us
10
2026-05-04 • via Nuitee
L
Lashun • extended_group • us
8
None
Pros:

Ok

Cons:

Nice area

2026-05-03 • via Nuitee
M
Mclaury • solo_traveller • us
10
Pros:

I loved the staff and location.

Ive stayed there several times. The staff remembers me and call me by name when I arrive. They are friendly and efficient. They also had recommendations for dining in the area. I couldn't ask for more.

The location is perfect. Highway access, gas, shopping, and food. Also less than 3 minutes from downtown.

Cons:

The price could be slightly better. But, I asked around town and was told its the best place to stay. I agree

2026-04-30 • via Nuitee
D
Donnell • family_with_children • us
10
Pros:

It was fine but I would like some of my money back because the price was different when I got there.

2026-04-30 • via Nuitee
B
Breasha • extended_group • us
6
2026-04-28 • via Nuitee