Holiday Inn Express & Suites Oklahoma City NW - Quail Springs by IHG

Hotels
•
Holiday Inn Express
8 (433 reviews)
3520 Northwest 135th Street , Oklahoma City , US
+1 405-751-8900

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Free
Children allowed

Facilities

WiFi available
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Friendly, helpful and professional staff
Clean, modern property (many positive mentions)
Good, quiet and convenient location
Comfortable rooms; pet-friendly and handicap-accessible options
Good breakfast/snack selection for some guests
Cons:
Inconsistent breakfast service and issues with coffee machines
Cleanliness problems in some rooms (mold, dirty mirrors, shower floor)
Room maintenance issues (loud AC, toilet not flushing, low water pressure)
Occasional noise from neighboring parties
Some rooms feel smaller than expected

Categories

Cleanliness
7.4
Mixed feedback: many guests praised a clean, modern property, but several reports noted dirty mirrors, mold around the shower, drenched floors in a handicap room and generally that some rooms needed better cleaning.
Service
9
Consistently strong: multiple mentions of friendly, helpful and professional staff (specific praise for front desk/Terrance), accommodating service and above-and-beyond behavior.
Location
8.5
Generally positive: cited as an excellent, quiet and convenient location for relaxing stays and easy access when traveling; several guests explicitly praised location.
Room Quality
7.3
Mixed room quality: many found rooms comfortable, pet-friendly and suitable, but there were notable complaints about a few rooms with maintenance failures (loud AC, toilet problems, low shower pressure) and some rooms felt smaller.
Amenities
7.6
Ambivalent: free breakfast and snack selection were positives for some, but guests also reported non-working coffee machines, limited creamer options and occasional late/cold items.
Value for Money
8.1
No explicit pricing comments from most reviewers (standard quality for this hotel tier), overall impressions positive enough to justify slightly above-target score to balance other category variances.
Food and Beverage
7.5
Inconsistent: several guests praised the breakfast as great, while others reported late service, cold or uncooked items and poor coffee—overall mixed satisfaction.
Overall Experience
8.6
Overall positive stay for many: friendly staff, clean modern feel and comfortable rooms dominate impressions, though some guests experienced significant negatives (noise, cleanliness or maintenance) that lowered their experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:23

Property Description

Convenient Amenities
Start your day with a complimentary hot breakfast and stay active at the on-site fitness center at this Oklahoma City hotel.

Modern Comforts
Unwind in guestrooms featuring flat-screen TVs and free high-speed internet, perfect for relaxation after a day of exploring.

Nearby Attractions
Explore nearby attractions like Frontier City amusement park, Oklahoma National Memorial & Museum, Quail Springs Mall, and the Oklahoma City Zoo during your stay.

Experience comfort and convenience at the Holiday Inn Express Hotel & Suites Oklahoma City Northwest.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

Please note that construction work is going on entire first floor from December 20th 2022 to January 31st 2023 and some rooms may be affected by noise.

Renovation work is done from 09:00am to 7:00pm daily.

The property will serve Grab and Go breakfast from 20th 2022 to January 31st 2023Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: OKC

Location

Guest Reviews

8
Based on 433 reviews
Cleanliness: 7.4
Service: 9
Location: 8.5
Room Quality: 7.3
Amenities: 7.6
Value for Money: 8.1
Food and Beverage: 7.5
Overall Experience: 8.6
P
Pablo • couple • us
8
2026-10-31 • via Nuitee
D
Donna • family_with_children • us
10
2026-10-29 • via Nuitee
S
Scotti • couple • us
8
2026-10-26 • via Nuitee
T
Tao • couple • us
1
Cons:

Breakfast was not ready at 7:00AM. Coffee machines didn't work.

2026-10-26 • via Nuitee
H
Harkleroad • family_with_children • us
6
Party night
Pros:

Beds and bedding were nice. Great selection of snacks available.

Cons:

A loud party next door was having a party. We had been driving over 8 hours. Hard to relax .

2026-10-24 • via Nuitee
S
Stephen • family_with_children • gb
9
Modern clean hotel
Pros:

Lovely clean modern hotel with great staff

Cons:

All.good.

2026-10-24 • via Nuitee
F
Fernanda • extended_group • us
8
Helpful, kind staff and comfortable property.
Pros:

The property was clean, comfortable and practical. Well enough to rest at the end of the day after a wedding and other activities the remaining days. The staff were very helpful and kind as well.

Cons:

The only thing I noticed was that the lobby, kitchen and rooms seemed smaller than other Holiday Inns/hotels we’ve stayed at in the past but it was alright. All we needed was a comfortable place to stay at during our visit. So if that’s what you’re looking for, than this place is it!

2026-10-21 • via Nuitee
C
Cheryl • family_with_children • us
10
Pros:

Staff was friendly and very accommodating!

2026-10-20 • via Nuitee
J
Joseph • couple • us
8
room was fine could have better food around.
Pros:

room and staff were good

Cons:

breakfast sucked we got down their on time it was late , some items were cold others were not cooked at all.

2026-10-20 • via Nuitee
J
James • couple • us
10
We are moving
Pros:

Of the many hotels I have stayed the last couple of years
This was one of the two two

Cons:

Nothing really
Friendly people

2026-10-16 • via Nuitee
S
Steve • couple • us
10
Pros:

breakfast was good and an excellent location for quiet and relaxing stay

2026-10-15 • via Nuitee
K
Kevin • solo_traveller • us
10
2026-09-17 • via Nuitee
K
Kevin • solo_traveller • us
10
2026-09-17 • via Nuitee
N
Noah • family_with_children • us
9
Good
Pros:

It was fair and upon quickly

Cons:

No comment

2026-09-16 • via Nuitee
K
Kelly • extended_group • ca
10
2026-09-16 • via Nuitee
D
Diane • couple • us
10
Loved speaking with the front desk (Terrance). He was very friendly, professional and knowledgeable.
Pros:

Very nice

Cons:

Nothing

2026-09-13 • via Nuitee
F
Farris • couple • us
8
2026-09-12 • via Nuitee
L
LUIS • family_with_children • us
8
2026-09-09 • via Nuitee
J
Jon • couple • us
1
Total crappy room nothing worked right but tv !! The ac sounded like a airplane taking off tolet didnt flush shower very
Pros:

Check in was easy

Cons:

Everything else

2026-09-05 • via Nuitee
M
Michael • solo_traveller • us
8
2026-09-01 • via Nuitee