Holiday Inn Express & Suites Oklahoma City NW - Quail Springs by IHG

Hotels
•
Holiday Inn Express
8.4 (530 reviews)
3520 Northwest 135th Street , Oklahoma City , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Clean and friendly environment
Great breakfast options
Cons:
Confusion with hotel reservations
Uncomfortable beds

Categories

Cleanliness
7.65
Several reviews noted cleanliness was generally good, but construction caused some disturbances.
Service
9.15
Positive feedback about staff politeness and helpfulness, despite some service related issues.
Location
8.15
Convenient location near shopping and dining, although there were complaints about confusion with similar hotel names nearby.
Room Quality
8.15
Rooms were generally described as comfortable, with some mentions of uncomfortable beds.
Amenities
7.65
Lack of a pool was noted, and other amenities were not specified.
Value for Money
8.65
Reviews suggested it was a good value considering the overall experience.
Food and Beverage
9.15
Breakfast received consistent praise from multiple reviewers.
Overall Experience
8.65
Despite some issues, overall sentiment was positive, emphasizing a willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 03:39

Property Description

Convenient Amenities
Start your day with a complimentary hot breakfast and stay active at the on-site fitness center at this Oklahoma City hotel.

Modern Comforts
Unwind in guestrooms featuring flat-screen TVs and free high-speed internet, perfect for relaxation after a day of exploring.

Nearby Attractions
Explore nearby attractions like Frontier City amusement park, Oklahoma National Memorial & Museum, Quail Springs Mall, and the Oklahoma City Zoo during your stay.

Experience comfort and convenience at the Holiday Inn Express Hotel & Suites Oklahoma City Northwest.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

Please note that construction work is going on entire first floor from December 20th 2022 to January 31st 2023 and some rooms may be affected by noise.

Renovation work is done from 09:00am to 7:00pm daily.

The property will serve Grab and Go breakfast from 20th 2022 to January 31st 2023Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: OKC

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Internet

    Wired internet is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for US$0 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.4
Based on 530 reviews
Cleanliness: 7.65
Service: 9.15
Location: 8.15
Room Quality: 8.15
Amenities: 7.65
Value for Money: 8.65
Food and Beverage: 9.15
Overall Experience: 8.65
M
Marlene • couple • us
10
Pros:

All great

Cons:

Shower did not get real hot.

2026-06-02 • via Nuitee
A
Allende • solo_traveller • us
6
2026-05-31 • via Nuitee
H
Heather • couple • us
10
We do enjoy the hotel and staff, but the wheelchair accessible rooms and accommodations have several issues that should
Pros:

Staff, rooms, location, breakfast

Cons:

The wheelchair accessible rooms have beds that are too high for someone with very limited mobility to get in. The back door where there is handicap parking, has been inaccessible for several months, as we have stayed there. Also, in case of fire says don’t use elevator, but there are wheelchair accessible rooms on floors other than the first floor. How would they get down to the ground floor if there was a fire? They can’t use stairs, only an elevator.

2026-05-30 • via Nuitee
A
Aleshia • family_with_children • us
7
Overall, an okay stay, but we are not likely to book a reservation here again.
Pros:

Location is ideal for shopping and restaurants. This was purpose of our one night stay. Quiet hotel with very little traffic in parking lot and in rooms during our overnight stay. Room was sizable, and bed was comfortable.

Cons:

Toilet did not refill after one flush. Took over a half hour to refill tank. We called the front desk to be told, "Sorry. You're on the 3rd floor." We removed the tank lid and resorted to filling a small trash can with water to refill the toilet tank on our own. Some halls and elevator doors and walls were dirty. Pancakes at breakfast were undercooked after rolling out of the machine. The television remote would not work until we called the front desk to learn that we had to search under the TV for the box/cord that would receive the signal to the remote.

2026-05-29 • via Nuitee
R
Robin • extended_group • us
1
2026-05-27 • via Nuitee
R
Reeves • solo_traveller • us
8
Pros:

Na

Cons:

N/A

2026-05-25 • via Nuitee
S
Steven • couple • us
9
Great
Pros:

Location was close to the hospital we were visiting. The breakfast was extremely good. The room was quiet and little noise was heard from the hallway. The room and bathroom was clean with the exception of the shower.

Cons:

Bathroom area was very clean with the exception of the shower which was slightly slimy with some residue and body hair.

2026-05-24 • via Nuitee
G
Gary Lesko • solo_traveller • us
10
Pros:

Very accommodating staff.

Cons:

Rather unusual room layout.

2026-05-20 • via Nuitee
H
Heather • couple • us
9
Pros:

Good location. Nice rooms, staff, and breakfast

Cons:

The rooms for the disabled has beds that are too high. We could not lift my stepfather into his bed.

2026-05-18 • via Nuitee
G
Gwen • family_with_children • us
7
2026-05-17 • via Nuitee
M
Marsch • solo_traveller • us
1
Pros:

Nothing

Cons:

I was charged for a reservation that they didn't even honor

2026-05-14 • via Nuitee
M
Matthew • solo_traveller • us
1
The worst hotel in Oklahoma City dont stay here!
Pros:

Absolutely nothing!!!

Cons:

The staff didn't speak clear English. Was over charged for smoking in the room an never did. Was the worst stay in a hotel I have ever had. I will sleep in a tent before I ever sleep in another holiday inn. They lied about the room an then charged us 353.00 dollars to supposedly clean the room. Never again! Oh an to their options it off we found a needle cap, weed stems behind the refrigerator an pill beside the bed!!! So disappointing!!!

2026-05-13 • via Nuitee
D
Didier • solo_traveller • fr
8
Pros:

Super hôtel, très confortable
Super literie

2026-05-11 • via Nuitee
P
Phantom3 • couple • us
10
We liked this location. We'll be back.
Pros:

Manager and staff are great...very helpful.

Cons:

Nothing that I can think of.

2026-05-09 • via Nuitee
E
ed • couple • us
10
Short, but comfy.
Pros:

Excellent location for hospital visit.

Cons:

Body lotion too watery

2026-05-05 • via Nuitee
Y
Young • solo_traveller • us
10
Pros:

Everyone was great 👍

2026-05-04 • via Nuitee
L
Leota • solo_traveller • us
10
Good people! Good place!! Good food!!!
Pros:

Place was nice and clean and employees were very friendly.

Cons:

The toilet in my room ran all the time. I stayed 3 nights and repairman was in another town. I took the stool lid off and tried to pull up the lever to stop the water but at least it worked half the time!!!

2026-04-30 • via Nuitee
E
Edgar • extended_group • us
4
Disappointed
Pros:

Location

Cons:

Cleanliness!!!

2026-04-27 • via Nuitee
D
Dale • couple • us
8
Very comfortable bed and nice breakfast
Pros:

Clean room and comfortable bed

Cons:

Carpet was bubbling up at foot of bed I front of tv. Needs some maintenance

2026-04-20 • via Nuitee
• couple • us
10
2026-04-14 • via Nuitee