Candlewood Suites Kalamazoo by IHG

Hotels
•
Candlewood Suites
8.2 (372 reviews)
3443 Retail Place Drive , Kalamazoo , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
BBQ facilities
Lift / Elevator
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Good amenities
Cons:
Cleanliness issues
Some rooms dated
Uncomfortable bed

Categories

Cleanliness
7.54
Some cleanliness issues noted; overall average but needs attention.
Service
8.51
Friendly and kind staff, generally positive.
Location
8.55
Very conveniently located; praised in multiple reviews.
Room Quality
7.7
Rooms had some issues with cleanliness and comfort, but spacious.
Amenities
8.53
Good amenities like full-size fridge and kitchen mentioned positively.
Value for Money
8.49
Reasonable price for the quality and amenities offered.
Food and Beverage
8.04
Breakfast was nice; a satisfactory offering.
Overall Experience
8.21
Overall a good experience with some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 18:22

Property Description

Convenient Location and Outdoor Amenities
Situated just off I-94 and a short distance from downtown Kalamazoo, Candlewood Suites Kalamazoo offers a peaceful retreat with an outdoor gazebo and picnic area for guests to unwind.

Comfortable Rooms with Essential Amenities
Each room at Candlewood Suites Kalamazoo is equipped with a flat-screen TV, kitchenette, coffee maker, work desk, and iron, ensuring a comfortable stay for all guests.

On-Site Facilities and Services
Guests can take advantage of the fitness room, business center, newspapers, and laundry machines during their stay. Additionally, the Candlewood Cupboard is stocked with drinks and snacks, and barbeque grills are available for use in the picnic area.

Ready to experience a relaxing stay with us? Book your room at Candlewood Suites Kalamazoo now!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: AZO

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for US$15 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.2
Based on 372 reviews
Cleanliness: 7.54
Service: 8.51
Location: 8.55
Room Quality: 7.7
Amenities: 8.53
Value for Money: 8.49
Food and Beverage: 8.04
Overall Experience: 8.21
D
Decker • couple • us
8
Cons:

Litter still on the floor

2026-03-27 • via Nuitee
L
Lakisha • couple • us
10
I enjoyed myself and so did my man. We definitely plan on staying again.
Pros:

I liked that everything was clean to the floors. The dove soap, shampoo, conditioner and lotion is awesome sauce frfr.

Cons:

No free breakfast. The 3rd party site I reserved the room didn't say that there is a $50 deposit in case of possible damage.

2026-03-24 • via Nuitee
P
Paul • family_with_children • us
9
Pros:

Friendly staff clean room

Cons:

No remote in the room had to ask for one

2026-03-23 • via Nuitee
P
Porter • couple • us
8
2026-03-23 • via Nuitee
A
Alex • couple • us
8
Would stay again
Pros:

Check-in was easy, the king bed was very comfortable and the location was perfect for our trip

Cons:

WIsh there was a breakfast with the price of this hotel but nearby diner was good

2026-03-23 • via Nuitee
B
Buser • family_with_children • us
10
Great stay
Pros:

Accessibility and very comfortable. We had our 2 mini dachshunds, and they enjoyed the stay as well.

Cons:

All was great.

2026-03-21 • via Nuitee
B
Barbara • couple • us
10
Pros:

Friendly staff and convenient location.

2026-03-09 • via Nuitee
N
Noreen • solo_traveller • us
5
2026-03-08 • via Nuitee
M
Myers • family_with_children • us
7
2026-03-02 • via Nuitee
M
Mike • solo_traveller • us
9
2026-03-01 • via Nuitee
B
Brian • extended_group • us
6
Place to sleep
Pros:

Nice

Cons:

Was close to highway

2026-02-26 • via Nuitee
D
David • couple • us
6
won't stay there again
Pros:

There was no breakfast

Cons:

the bath room no counter space

2026-02-24 • via Nuitee
M
Michael • family_with_children • us
10
Wonderful experience in facilities very comfortable quiet. We enjoyed our time there.
Pros:

Excellent customer service from Heather the nighttime auditor/Front Desk worker as well as positive experience with hotel manager too.

Cons:

N/A

2026-02-23 • via Nuitee
S
Shondale • solo_traveller • us
6
Pros:

The room was nice

Cons:

They took a $100 deposit and still have not got it back

2026-01-26 • via Nuitee
E
Eugenia • couple • us
10
It was a nice comfortable stay. Staff was very friendly with answering my questions.
Pros:

I loved the location. It is close to many Restaurants, Shopping and the Airport.

2026-01-20 • via Nuitee
A
Anne • couple • us
8
Pros:

Friendly and professional staff

Cons:

The smell of marijuana that worked into our room

2026-01-19 • via Nuitee
J
Janet • solo_traveller • us
7
Pros:

Good location. Bed mattress was comfortable. Breakfast was nice.

Cons:

The bed was a little high for me. Hard to get into without a stool. The square pillows were not easy to sleep on.

2026-01-19 • via Nuitee
A
Aaliyah • solo_traveller • us
10
2026-01-19 • via Nuitee
R
Rebecca • couple • us
3
They might over charge you
Pros:

Some of the staff was friendly. The laundry facilities were free to use

Cons:

The power was out for several days due to a storm. There was no communication about if and when it would return. The morning of checkout I asked for a late checkout, and was denied which is understandable. However, when my partner checked out the front desk agent claimed that we didn’t pay for the entire stay and charged us an extra night. We obviously booked 3rd party and prepaid and it was impossible for us to have not paid for the whole stay. This appeared to be retaliation for asking for a late checkout and expressing disappointment for not receiving it.

2026-01-15 • via Nuitee
B
Barbara • couple • us
10
2026-01-05 • via Nuitee