Candlewood Suites Kalamazoo by IHG

Hotels
•
Candlewood Suites
8.2 (372 reviews)
3443 Retail Place Drive , Kalamazoo , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
BBQ facilities
Lift / Elevator
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Good amenities
Cons:
Cleanliness issues
Some rooms dated
Uncomfortable bed

Categories

Cleanliness
7.54
Some cleanliness issues noted; overall average but needs attention.
Service
8.51
Friendly and kind staff, generally positive.
Location
8.55
Very conveniently located; praised in multiple reviews.
Room Quality
7.7
Rooms had some issues with cleanliness and comfort, but spacious.
Amenities
8.53
Good amenities like full-size fridge and kitchen mentioned positively.
Value for Money
8.49
Reasonable price for the quality and amenities offered.
Food and Beverage
8.04
Breakfast was nice; a satisfactory offering.
Overall Experience
8.21
Overall a good experience with some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 18:22

Property Description

Convenient Location and Outdoor Amenities
Situated just off I-94 and a short distance from downtown Kalamazoo, Candlewood Suites Kalamazoo offers a peaceful retreat with an outdoor gazebo and picnic area for guests to unwind.

Comfortable Rooms with Essential Amenities
Each room at Candlewood Suites Kalamazoo is equipped with a flat-screen TV, kitchenette, coffee maker, work desk, and iron, ensuring a comfortable stay for all guests.

On-Site Facilities and Services
Guests can take advantage of the fitness room, business center, newspapers, and laundry machines during their stay. Additionally, the Candlewood Cupboard is stocked with drinks and snacks, and barbeque grills are available for use in the picnic area.

Ready to experience a relaxing stay with us? Book your room at Candlewood Suites Kalamazoo now!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: AZO

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for US$15 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.2
Based on 372 reviews
Cleanliness: 7.54
Service: 8.51
Location: 8.55
Room Quality: 7.7
Amenities: 8.53
Value for Money: 8.49
Food and Beverage: 8.04
Overall Experience: 8.21
S
Shondale • solo_traveller • us
6
Pros:

The room was nice

Cons:

They took a $100 deposit and still have not got it back

2026-01-26 • via Nuitee
E
Eugenia • couple • us
10
It was a nice comfortable stay. Staff was very friendly with answering my questions.
Pros:

I loved the location. It is close to many Restaurants, Shopping and the Airport.

2026-01-20 • via Nuitee
J
Janet • solo_traveller • us
7
Pros:

Good location. Bed mattress was comfortable. Breakfast was nice.

Cons:

The bed was a little high for me. Hard to get into without a stool. The square pillows were not easy to sleep on.

2026-01-19 • via Nuitee
A
Anne • couple • us
8
Pros:

Friendly and professional staff

Cons:

The smell of marijuana that worked into our room

2026-01-19 • via Nuitee
A
Aaliyah • solo_traveller • us
10
2026-01-19 • via Nuitee
R
Rebecca • couple • us
3
They might over charge you
Pros:

Some of the staff was friendly. The laundry facilities were free to use

Cons:

The power was out for several days due to a storm. There was no communication about if and when it would return. The morning of checkout I asked for a late checkout, and was denied which is understandable. However, when my partner checked out the front desk agent claimed that we didn’t pay for the entire stay and charged us an extra night. We obviously booked 3rd party and prepaid and it was impossible for us to have not paid for the whole stay. This appeared to be retaliation for asking for a late checkout and expressing disappointment for not receiving it.

2026-01-15 • via Nuitee
B
Barbara • couple • us
10
2026-01-05 • via Nuitee
C
Cheryl • couple • us
6
When we got there, our room was freezing. The temperature was way down and just no breakfast in the morning. We had to c
Pros:

Location

Cons:

There was no breakfast

2026-01-04 • via Nuitee
A
Andrew • family_with_children • us
8
Pros:

Cleanliness of the business
Hospitality was very decent

2025-12-23 • via Nuitee
H
Hostiguin • solo_traveller • us
10
2025-12-08 • via Nuitee
H
HEATHER • family_with_children • us
10
Pros:

Friendly and kind staff

Cons:

No complaints

2025-11-08 • via Nuitee
T
Terri • couple • us
7
Nice enough
Pros:

Great two room suite with full kitchen for a reasonable price.

Cons:

Pretty dated

2025-11-03 • via Nuitee
B
Barbara • extended_group • us
10
Great place for a weekend!
Pros:

Very conveniently located. Loved the full size freezer and fridge. Comfortable rooms.

2025-10-27 • via Nuitee
D
Dennis • couple • us
5
Just ok nothing special
Pros:

Location

Cons:

Little run down. There were some cleanliness issues in our room

2025-10-23 • via Nuitee
D
Deborah • couple • us
7
2025-10-22 • via Nuitee
M
Monaesha • family_with_children • us
7
My kids and I enjoyed our stay , it was quiet and peaceful.
Pros:

Very clean for the most part. Overall not too mad of a stay. Rooms were nice.

Cons:

My bedding didn’t smell so clean, and some staff were not friendly

2025-10-20 • via Nuitee
E
Elexus • extended_group • us
10
Amazing & Clean!
Pros:

clean and right near highway

Cons:

room air conditioning didnt stay on like I wanted. needs more lighting inside rooms

2025-10-13 • via Nuitee
D
Donna • family
10
Pros:

Pet friendly, great places to walk dog. They provide bags and a place to dispose of after. Clean, convenient for us and easy access off and back on to I94. The staff is great and try to accommodate your needs!

2025-10-05 • via Nuitee
S
Samantha
10
Pros:

I was in town for literally 12 hours visiting my long distance bf. This is the perfect place to rest my head!! Megan at check in was absolutely phenomenal!! The room was clean and welcoming. I will definitely be staying here again!

2025-09-03 • via Nuitee
J
Joyce
10
Pros:

I liked the option to cook in my room. I liked having food for purchase in the lobby. I would have liked firmer pillows and will look for a chair option versus just the desk. Overall, very pleased with the stay.

2025-09-03 • via Nuitee