Mirage Hotel Newport

Hotels
6.4 (1150 reviews)
2 Queens Parade West , Newport , au

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Family rooms
Lift / Elevator
Luggage storage
Fax/photocopying
Tour desk
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Cleanliness issues
Limited amenities

Categories

Cleanliness
5.48
Several reviews mentioned issues with cleanliness, notably mold and renovation disruptions.
Service
8.45
Staff were frequently noted as friendly and helpful throughout the reviews.
Location
8.49
The location received consistent praise for its convenience and proximity to attractions.
Room Quality
5.94
Mixed reviews on room quality, with some expressing dissatisfaction due to renovations and outdated furnishings.
Amenities
4.97
Reviewers pointed out the lack of basic amenities like Wi-Fi and breakfast service.
Value for Money
5.93
Reviewers felt that the hotel's value was impacted by ongoing renovations and the inconsistency of room quality.
Food and Beverage
4.98
Food and beverage options were limited, with no breakfast service mentioned.
Overall Experience
6.95
Overall experience was decent due to location and service, but marred by cleanliness issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 05:43

Property Description

Tranquil Waterfront Oasis

Well-Equipped Rooms: Experience comfort in our beautifully decorated rooms with air-conditioning and cable TV.

Outdoor Pool and Spa: Relax and unwind by the large outdoor pool or indulge in a rejuvenating spa session.

Ideal Location for Activities: Explore the Northern Beaches with ease and enjoy beach activities, surfing, hiking, cruises, fishing, and sailing.

Book your stay at the Metro Mirage Hotel Newport for a perfect blend of relaxation and adventure by the picturesque Pittwater shores.

Important information:

There is a 1.9% surcharge when you pay with a Visa or Mastercard credit card and a 2.25% charge when you pay with an American Express credit card.

You must show a valid photo ID and credit card upon check in. This photo ID and credit card must be in the same name as the guest's name on the booking confirmation.

Metro Hotels complies with all Government restrictions and public health orders. Metro Hotels reserves the right to refuse entry to its properties in accordance with current Government-mandated public health orders at the time of guest check-in, which may include (but not limited to) the wearing of face masks, entry screening, and contact tracing. For the latest, please visit the NSW Government website.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: SYD

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    Children up to and including 11 years old stay for free when using an available extra bed.
    People 12 years old and over stay for AUD 50 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

6.4
Based on 1150 reviews
Cleanliness: 5.48
Service: 8.45
Location: 8.49
Room Quality: 5.94
Amenities: 4.97
Value for Money: 5.93
Food and Beverage: 4.98
Overall Experience: 6.95
M
maria • couple • se
7
2026-03-13 • via Nuitee
M
maria • couple • se
7
2026-03-13 • via Nuitee
D
DEREK • solo_traveller • gb
8
Adequate for one night stay
Pros:

Great location near cafe and pub was a bonus

Cons:

Toilet was very very small
Partial lake view was leaning over the tiny balcony and looking round the side of the building

2026-03-12 • via Nuitee
C
Chantelle • couple • au
4
Pros:

Pool view. Service food

Cons:

Noise at 7pm upstairs. Noise at 6am can heat work moving furniture. Foot steps constantly

2026-03-10 • via Nuitee
C
Cecilia • couple • au
10
Great view
Pros:

Location

Cons:

Breakfast

2026-03-09 • via Nuitee
K
Kelly • extended_group • au
9
Pros:

Clean and comfortable.

Cons:

Parking was very tight!

2026-03-08 • via Nuitee
L
loretta • couple • au
6
2026-03-07 • via Nuitee
T
Tess • couple • au
5
2026-03-07 • via Nuitee
A
Anne • couple • au
8
2026-03-06 • via Nuitee
M
Mark • couple • au
8
2026-03-03 • via Nuitee
P
Prue • couple • au
7
Loved it, it suited what we needed.
Pros:

It was very clean and loved housekeeping .
Liked the new updated room, it needed it. The aircon is always so good. Beds are comfy and the bedding was so nice and clean

Cons:

There was no toilet roll holder and our door to our bedroom wouldn’t shut. It seemed the finishing touches aren’t done yet.

2026-03-02 • via Nuitee
A
Anne • couple • au
5
Average
Pros:

Location was good for what we needed

Cons:

Hotel looks tired and carpet was missing on the floor in our room

2026-03-01 • via Nuitee
G
Graham • couple • au
10
2026-03-01 • via Nuitee
M
Mcgrath • couple • au
9
Great place to escape to enjoy the rest
Pros:

We liked the location for the reunion we were attending

Cons:

Nothing not to like

2026-02-28 • via Nuitee
R
Richard • couple • au
8
Met our requirements
Pros:

Friendly staff

Cons:

No door on shower recess

2026-02-26 • via Nuitee
J
Jodie • couple • gb
8
Great!
Pros:

The room was spacious and very comfortable, breakfast was delicious

Cons:

Norning

2026-02-26 • via Nuitee
M
Michael • extended_group • au
10
Pros:

Excellent location

2026-02-24 • via Nuitee
C
Carolyn • couple • au
9
Lovely stay at Newport
Pros:

Rooms well appointed, location good.

Cons:

The hotel was being refurbished. It didn't disturb our stay.
Off street parking a bit tight.
Air con a bit tricky.

2026-02-24 • via Nuitee
K
Kerry • couple • au
5
Excellent location for a boat wedding at the adjacent pier. Paid for location not the facilities
2026-02-23 • via Nuitee
B
Belinda • family_with_children • au
6
Good
Pros:

The room and staff were lovely

Cons:

Parking ; was hard to get in and out

2026-02-23 • via Nuitee