Best Western Plus Eastgate Inn & Suites

Hotels
•
Best Western Plus
8.2 (220 reviews)
8300 East Kellogg Drive , Wichita , US
+1 316-682-3000

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Convenient location, easy highway access
Close to mall and restaurants
Friendly/helpful staff (mentions of Judy)
Comfortable/quiet rooms reported by several guests
Spacious rooms and large bathrooms in some stays
Breakfast generally good/above average
Strong coffee
Safe and convenient for overnight stays
Cons:
Inconsistent service and some unresponsive staff/manager
Cleanliness issues: hair, stains, slightly dirty floors
Uncomfortable beds reported by multiple guests
Variable and often high pricing
Outdated door lock/key reprogramming problems
Small indoor pool
Specific food complaints (eggs, limited fresh fruit)
Room maintenance issues (closet door off hinges, poor lighting, interior doors deteriorated)

Categories

Cleanliness
6.8
Mixed reports: several guests noted hair on tub edges, stains on furniture/curtains and slightly dirty floors, though some stays were described as clean.
Service
8.5
Mixed but generally positive: multiple mentions of friendly, helpful staff (notably 'Judy') and attentive breakfast staff, balanced by several reports of unfriendly or unresponsive staff and a manager not following up.
Location
10
Consistently praised: convenient location, easy highway access, close to mall and restaurants and suited attendees visiting local community sites.
Room Quality
7.2
Mixed room quality: some guests found rooms spacious with large bathrooms, others reported uncomfortable beds, lighting issues, closet doors off hinges and mobility-adaptive shower lacking some grab bars.
Amenities
7.8
Moderately positive: good coffee system and breakfast attention, but small indoor pool, occasional key/lock issues and older door lock system reported.
Value for Money
6.5
Concerns noted about highly variable pricing and perceived poor value (unexpected charges or difficulty getting refunds); some guests felt service shortcomings reduced value.
Food and Beverage
9.6
Generally strong: breakfast frequently described as good or above average, coffee praised; isolated complaints about eggs and limited fruit variety.
Overall Experience
9.2
Overall a mixed but more positive experience across stays: many guests found the hotel comfortable, safe and convenient with good breakfast/staff moments, though there are notable service and cleanliness drawbacks for some.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:23

Property Description

Luxurious Amenities
Indulge in the indoor pool and jacuzzi, and unwind in modern rooms with a 32-inch flat-screen TV. Every room boasts a microwave, refrigerator, and coffee maker for your convenience.

Delicious Breakfast Options
Start your day right with a daily buffet breakfast offering a variety of hot and cold items, including fresh waffles, eggs, muffins, and juices.

Convenient Facilities
Enjoy free Wi-Fi, access to a small gym and business center, and complimentary on-site parking. Explore nearby attractions like Town East Mall, the Museum of World Treasures, and Wichita State University just a short distance away.

Book now at Best Western Plus Eastgate Inn & Suites for a memorable stay!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Please note: guests must use a credit card to check in. Cash is not accepted.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ICT

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: No
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.2
Based on 220 reviews
Cleanliness: 6.8
Service: 8.5
Location: 10
Room Quality: 7.2
Amenities: 7.8
Value for Money: 6.5
Food and Beverage: 9.6
Overall Experience: 9.2
J
Joyce • solo_traveller • us
8
2026-11-05 • via Nuitee
P
Pete Blanchard • couple • us
4
Hotel is blaaa. Not stellar but not a hell hole either. Mediocre staff & room, location is good.
Pros:

Location was great for the area I needed access to for the community. Easy on and off to highway. Mall and good restaurants were close by

Cons:

Staff were there but not friendly and engaging. Seemed that they didn't know what hospitality was in their job description. Had a complaint and asked for a refund, was told there was no manager on site to issue refund and never heard back from manager.

2026-10-31 • via Nuitee
J
Judith • couple • us
8
2026-10-29 • via Nuitee
S
Stephanie DJ • family_with_children • us
9
Pleasant short stay on our 10 day travel!
Pros:

Comfortable bed, Quiet room, breakfast was good! It was a long trek from MN to AZ and back and staff very nice
1

2026-10-20 • via Nuitee
Y
Yolanda • couple • us
5
2026-10-07 • via Nuitee
G
Glenn • solo_traveller • us
9
Convenient location, decent room, and friendly staff!
Pros:

Convenient location, friendly and helpful staff. Room was clean and spacious.

Cons:

While the room had - as advertised - a mobility/disability supporting shower, it would have been nice to have disability bars next to the toilet as well. But this was not a major problem, just a suggestion.

2026-09-13 • via Nuitee
M
melissa • solo_traveller • us
8
2026-09-04 • via Nuitee
S
Sharon L. Houston • solo_traveller • us
10
2026-08-22 • via Nuitee
J
Jesse • solo_traveller • us
10
2026-08-21 • via Nuitee
D
Diana • solo_traveller • us
8
2026-08-15 • via Nuitee
D
D • solo_traveller • us
9
Pros:

Overall nice , Large bathroom and spacious rooms .. Breakfast was OK

Cons:

There was little hair on outside of tub and on edges of beds
Floor was little dirty but they were all vinyl flooring so hard to keep clean ..

The beds were not that comfortable..

Breakfast was OK I would Change up opinions it was same everyday..

2026-08-08 • via Nuitee
J
Jennifer • family_with_children • us
6
Decent but would not seek out again
Pros:

Clean, great breakfast

Cons:

Closet door off hinges, bed blankets a bit thin, indoor pool a tad small

2026-08-03 • via Nuitee
W
Wehrer • couple • tv
5
Pros:

Breakfast was above average. Coffee system was very good. Staff attention to breakfast was great.

Cons:

Highly variable pricing. 2 weeks ago $123; now $196. I can't count on the price. Key has to be reprogrammed often. Out of date door lock system(Magnetic system susceptible to modern electronics). Corporate is slow to address (Too Cheap to fix).

2026-08-03 • via Nuitee
D
Davis • solo_traveller • us
10
Checked in after a blazing hot day of shooting a movie in the area. Hotel experience like royalty
Pros:

everything

2026-08-02 • via Nuitee
C
Claudia • couple • us
4
Will not stay at any of your hotels again.
Pros:

Location

Cons:

The water pressure is horrible. The beds are uncomfortable. Service was not great. They had no extra blankets. I asked for extra towels and they made me feel and made me feel like they were charging me for them.

2026-07-24 • via Nuitee
C
Charlotte • solo_traveller • us
9
Pros:

It was clean, comfortable, check-in was easy and staff was very nice. Would stay there again.

Cons:

There could be more lighting in bathroom. Kinda dark.

2026-07-15 • via Nuitee
L
Laura • solo_traveller • us
10
Pros:

Judy at the front was the greatest. Gave us a planning book for things around town. Was very enjoyable to talk to

Cons:

The breakfast was good except the eggs. The way they were cooked and had a funny taste.
Everything else was good

2026-07-14 • via Nuitee
D
DeVonna • couple • us
8
2026-07-01 • via Nuitee
Z
Zachary • solo_traveller • us
10
It was cozy, ac was perfect, I didnt try the pool but I semi wish I did haha
Pros:

I didnt try the breakfast but the bed ..ect was comfy great and everything was good, thanks.

Cons:

There was only 1 left over towered hanged up in the shower but there's no way someone could had just seen it unless your auctually taking a shower so I wouldn't blame the cleaners.

2026-06-29 • via Nuitee
J
Jessica • solo_traveller • us
8
2026-06-16 • via Nuitee