Hilton Garden Inn North Little Rock

Hotels
Hilton Garden Inn
8.2 (293 reviews)
4100 Glover Lane , North Little Rock , us

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Good location
Cons:
Paid parking
Communication issues
Need for room updates

Categories

Cleanliness
7.91
Some instances of room cleanliness reported positively, but also issues mentioned such as chipped paint and spiders.
Service
8.88
Staff noted as friendly and helpful in several reviews, though some negative experiences reported regarding communication.
Location
8.92
Location seen as good, away from noise but close to needed access.
Room Quality
8.37
Room quality described positively but needing updates in some areas.
Amenities
7.9
Amenities lacking, particularly complaints about parking fees, no vending machines, and breakfast costs.
Value for Money
7.36
Concerns about additional hidden costs like parking that detract from overall value.
Food and Beverage
7.91
Food considered good but breakfast not included in the stay; some value concerns reported.
Overall Experience
8.38
Mixed experiences reported; positives in stay but issues with service and some amenities affecting overall satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 09:39

Property Description

Convenient Location
Located just 10 miles from Little Rock National Airport, the Hilton Garden Inn North Little Rock offers free shuttle services, making travel a breeze for guests. Situated near Market Plaza Shopping Center and McCain Mall, with the University of Arkansas-Little Rock only 11 miles away, our hotel is the perfect choice for both leisure and business travelers.

Comfortable Accommodations
Each spacious room is thoughtfully equipped with modern amenities such as a 32-inch LCD TV, microwave, refrigerator, and coffee maker. Stay connected with free Wi-Fi and tackle work tasks efficiently at the large work desk provided in every room.

Fantastic Facilities
Indulge in delicious meals at the Great American Grill, unwind with a cocktail at the Pavilion Lounge, or grab snacks anytime from the Pavilion Pantry snack shop. Guests can also take advantage of complimentary access to the indoor pool, hot tub, and gym during their stay, ensuring a relaxing and enjoyable experience.

Ready to experience comfort and convenience at the Hilton Garden Inn North Little Rock? Book your stay now!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MEM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: Yes
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.2
Based on 293 reviews
Cleanliness: 7.91
Service: 8.88
Location: 8.92
Room Quality: 8.37
Amenities: 7.9
Value for Money: 7.36
Food and Beverage: 7.91
Overall Experience: 8.38
R
RubenNBee Frausto couple us
10
Pros:

The room was very comfy and large, the shower was very hot .

2026-01-20 via Nuitee
J
Jacob family_with_children us
10
2026-01-20 via Nuitee
Z
Z1168QHcl Family
4
Krusty Towers
Pros:

They make you pay 10$ to park…in the parking of the hotel you are also paying to stay at. Holy cow on top of that in order to eat a muffin and get a glass of orange juice they charge 10$ for their “continental” breakfast. Have you ever see SpongeBob the Krusty towers episode? Felt like that. Wouldn’t be shocked if they started charging 1.5 an hour to turn the A/c on in the room, which didn’t work. Nice hotel though and super nice staff just wow could the owner get any cheaper.

2026-01-15 via Tripadvisor
R
rogersj192 Business Cordova, Tennessee
10
HGI / North Little Rock, AR
Pros:

Convenient location, great staff, and the restaurant makes very delicious food. Building is well maintained and the room seems to have been recently renovated.

All three of the Front Desk Agents were friendly and helpful.

2026-01-13 via Tripadvisor
D
Domineck couple us
7
Pros:

Front desk was really nice

Cons:

Small tv

2026-01-13 via Nuitee
L
Lemarcus couple us
9
2026-01-12 via Nuitee
W
Winter couple us
7
Quick & easy
Pros:

I liked the location.

Cons:

It could have been cleaner, but it was okay for the price.

2026-01-11 via Nuitee
V
Vicki couple us
10
Excellent. Great stay. Mary in the bar was great. Breakfast was wonderful and reasonable priced.
Pros:

Beautiful hotel, very nicely decorated. Great location. Very convenient for our doctors appointment.

Cons:

Nothing

2026-01-08 via Nuitee
S
Stephanie family_with_children us
8
Over all good stay.
Pros:

Room was clean, lobby was clean, morning staff were very friendly and helpful. Food was good. Liked being able to get a jr suite with the pullout couch for our family of 5.

Cons:

Did NOT like having to pay to park, that seemed like a complete rip off. Nighttime check in lady wasn’t very friendly and she talked so fast she was confusing.

2025-12-30 via Nuitee
K
Kailynn solo_traveller us
1
2025-12-25 via Nuitee
W
Wyble extended_group us
10
Pros:

Staff was very helpful and friendly. Room was clean and very comfortable.

2025-12-14 via Nuitee
H
Hartley solo_traveller us
5
2025-12-10 via Nuitee
D
Daniel couple us
8
Pros:

Helpful staff

2025-12-06 via Nuitee
L
Lynn couple us
5
Your room charge gets you only a room, bed & bath. Everything else, including parkjng your car out front will cost e
Pros:

Located far enough from the major freeways to dampen most of the road noise but also a quick and easy on & off.

Cons:

We were charged $10 to park our car in an unprotected open ground level parking lot in front of the hotel. This was a first for us and we take plenty of road trips. Never have I paid for this kind of parking except in a densely populated big city. Little Rock is definitely not that.

2025-12-04 via Nuitee
A
arthur couple us
9
Charge for parking now?
Pros:

great room and bar

Cons:

being charged for parking. is this a new money grab by hilton? 2 properties on this trip have charged for parking. it is enough for me to avoid hiltons from now on.

2025-12-04 via Nuitee
R
Romeo couple us
8
2025-11-28 via Nuitee
K
Kari couple us
10
2025-11-26 via Nuitee
A
Angela couple us
10
Pros:

Loved everything

2025-11-20 via Nuitee
L
leah solo_traveller us
7
Good stay.
Pros:

Location

Cons:

TV in gym doesn’t work.
Asked for a room on the top floor-when booking the room-didn’t get that.
Rooms need updating-chipped paint-rugs
Spider in bathroom
No drain covers in bathroom sink or tub-had to place a rag over the drain opening.

2025-11-19 via Nuitee
V
Valerie couple us
5
Lousy communication and poor customer service skills
Pros:

Bed was soft. Good water pressure.

Cons:

We lost our dog sitter for one of 2 of our reserved lights. I contacted Booking.com to make the change and they contacted the property, according to a message. The property did not respond, so I called the hotel directly on two separate occasions and got no answer. I sent them a message explaining we would only be arriving for the second night. When we arrived, they had charged me as a no-show for the first night and cancelled the second. I told her how I had tried 3 different ways to contact them, including directly, and she said too bad, it was on me to make sure I spoke to a person. I asked how, if they didn't answer the phone or have someone check messages.She repeated her assertion that it was "on me" and did not take the charge off. She did find us a room -- at a higher cost. Hilton properties are the only properties I've ever had issues with, and I will avoid them whenever possible in the future.

2025-10-27 via Nuitee