Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Luggage storage
See all facilities

Review Highlights

Pros:
Cleanliness
Friendly Staff
Great Location
Cons:
Limited Breakfast Options
Bathroom Issues
High Prices

Categories

Cleanliness
8.09
Generally clean but some issues with bathrooms mentioned.
Service
9.06
Staff was friendly and helpful, despite slow service in some areas.
Location
9.1
Proximity to attractions and convenient location.
Room Quality
8.55
Rooms were clean and comfortable, but some beds were uncomfortable.
Amenities
8.38
Good facilities, though some dining options were limited.
Value for Money
7.54
Price was above average compared to offerings.
Food and Beverage
7.89
Breakfast options limited; some menu items unavailable.
Overall Experience
8.56
Overall enjoyable stay with helpful staff and good location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 03:28

Property Description

Elegant Rooms and Free WiFi
ANEW Hotel Hilton Pietermaritzburg, nestled in the Natal Midlands, offers elegantly decorated rooms with free WiFi, providing a comfortable stay with modern amenities.

Outdoor Pool and Scenic Views
Enjoy the outdoor pool and picturesque views of either the swimming pool or the meandering mountains, creating a serene atmosphere for relaxation and leisure.

Diverse Activities and Culinary Delights
Indulge in various activities like bowling, hiking, and fishing, or savor regional dishes at the hotel's restaurant. Unwind with refreshing drinks at the cocktail lounge after a day of exploration.

Experience luxury and convenience at ANEW Hotel Hilton Pietermaritzburg. Book now for a memorable stay amidst nature and sophistication.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PZB

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.4
Based on 826 reviews
Cleanliness: 8.09
Service: 9.06
Location: 9.1
Room Quality: 8.55
Amenities: 8.38
Value for Money: 7.54
Food and Beverage: 7.89
Overall Experience: 8.56
J
Jaco family_with_children za
8
Pros:

The friendly staff, the ambiance, the location.

Cons:

We stayed in room 504 which is a large family room. The ceiling fan and air conditioner did not work. The staff fixed the air conditioner immediately after we reported it to reception, but the fan could not be fixed. Given the size of the room it was quite hot without the ceiling fan.

2026-03-14 via Nuitee
J
john solo_traveller mu
8
good
Pros:

all good

Cons:

Wifi a bit variable

2026-03-12 via Nuitee
O
Olckers solo_traveller za
10
2026-03-12 via Nuitee
N
Nthabi solo_traveller za
8
A home away from home.
Pros:

Well located

Cons:

There’s nothing not to like.

2026-03-11 via Nuitee
C
Chris couple za
10
2026-03-09 via Nuitee
C
Chantel couple za
7
Pros:

Clean

Cons:

Housekeeping knocked an hour before check out to see if we had left (felt like we are being chased away)

2026-03-08 via Nuitee
M
Melody couple zw
10
2026-03-07 via Nuitee
J
Juanita family_with_children za
10
2026-03-03 via Nuitee
A
Astrid couple at
9
2026-03-01 via Nuitee
J
Jonathan family_with_children za
5
2026-02-28 via Nuitee
M
Madubula family_with_children za
10
Pros:

Easy you access & personnel very friendly.

Cons:

The manner at which the Aircons are operated, very confusing.

2026-02-24 via Nuitee
M
Madubula family_with_children za
10
Pros:

Access and cleaness

Cons:

Nothing

2026-02-24 via Nuitee
S
Stephanie family_with_children za
8
Relaxing!
Pros:

Its conveniently located and staff is really helpful and friendly!

Cons:

Breakfast is a bit pricey

2026-02-24 via Nuitee
J
Jacinta solo_traveller za
10
2026-02-23 via Nuitee
C
Christie couple za
9
Comfortable stay, very convenient location.
Pros:

Position of hotel for our needs was excellent. Room was lovely, bed very
comfortable. So great to have a bath and not only a shower.

Cons:

The coffee could not have been re-stocked when the room was cleaned, and unfortunately house keeping never delivered the coffee when requested.

2026-02-13 via Nuitee
B
Bontle family_with_children bw
9
Pros:

Very friendly staff! Great service

Cons:

Nothing

2026-02-08 via Nuitee
L
Lynne family_with_children za
8
Pros:

The hotel is lovely and pretty, and we were able to have dinner on site and our room was comfortable.

Cons:

The bathroom light and bedroom light were connected, which was extremely frustrating as our young child was asleep in the bedroom, and we couldn't use the bathroom easily as we couldn't turn on the light. Also the noise was rather excessive outside the building, coming up through our window, as well as other guests making a lot of noise very late at night in the passage going past our room. This was not pleasant.

2026-01-27 via Nuitee
M
Moleboheng family_with_children za
10
Wonderful stay
Pros:

Located very well next to the highway. It is very clean and has friendly staff.

Cons:

Nothing

2026-01-23 via Nuitee
J
Jacqueline couple za
10
Lovely staff and hotel
Pros:

Located

Cons:

Room service menu not the best and only one coffee pod

2026-01-23 via Nuitee
J
Jeevren solo_traveller za
8
2026-01-20 via Nuitee