Rosas & Xocolate Boutique Hotel and Spa Merida, a Member of Design Hotels

El desayuno, bien. La comida tiene buen sabor, las porciones son buenas y variedad de platillos , se desayuna muy a gusto por la locación.

The staff was friendly and the hotel quite pretty but a little dilapidated. The staff was friendly and helpful and the breakfast was good.

Breakfast was good. Charged for hot chocolate for kids whereas coffee was free - somewhat annoying

EN ESTA OCASIÓN LA UBICACIÓN, YA HABIA ESTADO ANTERIORMENTE EN EL HOTEL, PERO NO FUE LA MISMA EXPERIENCIA.

Beautiful, elegant, and sophisticatedly crafted. We had a delightful time. The staff went above and beyond!!! Chris please tell everyone thank you for me. It is ‘the place” to stay for sure

Très bel hôtel avec personnel très attentionné. Bon restaurant.

Las habitaciones son muy comodas

This place was lovely.

Un hôtel au design élégant, mais qui ne tient pas toutes ses promesses.

• Le petit-déjeuner est vraiment excellent : café, jus ou bol de fruits, chocolatine chaude, et un plat au choix inclus. Le service est chaleureux et attentif
• Climatisation efficace, très appréciable avec la chaleur locale

En bref : un hôtel charmant, mais qui repose trop sur son image. Le manque de transparence et le mauvais rapport qualité/prix gâchent malheureusement l’expérience.

Location is fantastic , Staff more than friendly
Breakfast where fantastic
Restaurant for dinner is really good service

Very good

We loved this hotel - it’s charmingly and uniquely decorated, the room was beautiful (it’s also one of only a handful of hotels locally that seem to offer a twin room w queen beds(, the pool was gorgeous and it’s perfectly located

The rooms and the decor is very nice, but it was very noisy. We had a suite with pool view and we could hear everything from the reception and they (the staff mainly) were very loud… We also had a 5 course dinner reserved with their restaurant for New Year’s Eve, but it was really bland food and tasteless. During our entire 10days trip to Mexico, this was our worst dinner and it was also extremely expensive for the quality (payed appropriately 150 dollars pp..) the Stay was noisy but the decor and the rooms were really nice, but for the restaurant, we strongly recommend eating somewhere else.

We stayed at Rosas & Xocolate for 8 days and enjoyed every moment. The hotel is centrally located on the main paseo which made touring the local squares and other attractions easy to get to both day and night. Our room was comfortable - I slept soundly every night, the service was outstanding - the hotel was always clean and cozy, and the staff were friendly - always willing to help as needed. We took full advantage of all the services offered: spa, dining and their outdoor patios. We had dinner there late our first night after a long day of travel and were pleasantly surprised by the quality and great service. It was five stars above most other hotels' restaurants. Our room came with a complimentary breakfast. It too was delicious and had many choices, allowing us to try many local breakfast foods and beverages each morning.
I would like to give a particular 'shout out' to Crisiant, the sales manager/concierge. He was extremely helpful in advance of our stay helping us arrange a private birding tour, sending us a list of excellent local restaurants within walking distance and rearranging our reservation and transportation from the airport on the fly when our stay was delayed due to an airline issues.