Crowne Plaza Hotel & Resorts Fort Lauderdale Airport/ Cruise by IHG

Hotels
Crowne Plaza Hotels & Resorts
8.2 (1941 reviews)
455 State Road 84 , Fort Lauderdale , us

Children allowed

Facilities

Free beach shuttle
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
clean
friendly staff
great location
good food
comfortable beds
Cons:
additional hidden fees
room cleanliness issues
communication problems regarding shuttle services

Categories

Cleanliness
8.06
Several mentions of cleanliness, but also instances of untidiness in rooms.
Service
8.53
General praise for staff friendliness and helpfulness.
Location
8.57
Consistently noted as very convenient for airports and cruise ports.
Room Quality
7.82
Some complaints about cleanliness and amenities, but overall comfortable.
Amenities
8.25
Presence of the restaurant and shuttle service positively noted.
Value for Money
7.51
Some complaints about additional charges and value perception.
Food and Beverage
8.56
Positive mentions of food quality and choices.
Overall Experience
8.33
Overall positive sentiment with minor grievances.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 19:55

Property Description

Luxurious Outdoor Pool and Sun Terrace
Experience the ultimate relaxation at our elegant hotel with a 5th-floor outdoor swimming pool and sun terrace, perfect for soaking up the sun and enjoying the breathtaking views.

Convenient Shuttle Service
Enjoy a stress-free journey with our complimentary shuttle service to Fort Lauderdale International Airport, located just 1 mile away, making travel a breeze for our guests.

Delicious Dining Options at Kiki's Restaurant
Indulge in a culinary journey at Kiki's Restaurant, where you can savor TexMex and International dishes in a cozy ambiance. Unwind at the cocktail bar or choose between indoor and outdoor seating for a perfect dining experience.

Book now to experience luxury, convenience, and exceptional dining at Crowne Plaza Hotel & Resorts Fort Lauderdale Airport/Cruise.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Please note that guest identification must include a photo of the guest. The name on the ID must match the name on the reservation and identification.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: FLL

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Internet

    Wired internet is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 20 per day.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.2
Based on 1941 reviews
Cleanliness: 8.06
Service: 8.53
Location: 8.57
Room Quality: 7.82
Amenities: 8.25
Value for Money: 7.51
Food and Beverage: 8.56
Overall Experience: 8.33
M
Michael couple us
7
Pros:

The hotel was very close to the cruise port. It was clean, the room well appointed, and served it's purpose.

Cons:

The hotel is a hub for cruisers, therefore it's exxtremely busy and expensive. The desk staff are overrun and not particularly friendly.

2026-03-06 via Nuitee
G
Glenn solo_traveller gb
3
Pros:

It was ok paied cash but till got charged. And took 16 days to get money back

2026-03-06 via Nuitee
H
Henry family_with_children gb
9
2026-03-06 via Nuitee
J
John couple ca
8
2026-03-05 via Nuitee
E
Eva couple us
9
Pros:

Good

2026-03-05 via Nuitee
H
Heather couple us
7
Pros:

Clean, friendly staff.

Cons:

Pool area was small and hard to get chairs. No continental breakfast. Air freshener was so strong it was making my chest hurt in the lobby.

2026-03-04 via Nuitee
L
Larry solo_traveller us
8
Pros:

Close proximity to port

2026-03-01 via Nuitee
M
Melvin couple ca
7
2026-03-01 via Nuitee
L
Lorelle family_with_children us
9
Pros:

It was a very spacious room beautiful lots of space very comfortable I only spent one night but it was great

Cons:

The front desk wasn't as helpful when I was asking if there were places walking distance to get food I found food a block or so away but being my first time to Fort Lauderdale I wasn't familiar with my surroundings

2026-03-01 via Nuitee
N
N9701AGangelf Couples
4
Poor
Pros:

My stay at the Crowne Plaza in Fort Lauderdale was average. There isn’t much to do. The worst part was that I accidentally left two dinner jackets in the closet. I reported it the next day, and they were never found.

2026-02-28 via Tripadvisor
B
bryanp877 Family
6
Don't blow your nose!
Pros:

Loved the senior guy at the car park entrance. Made me feel welcome & helped me park. Born in Matinique & lived in Paris when young.
Lack of welcome & respect at reception though!!

2026-02-28 via Tripadvisor
C
Chinatsu solo_traveller jp
9
クルーズ船の前後泊にうってつけ
Pros:

港にも空港にも近い

Cons:

Wi-Fi接続が少し困難だった

2026-02-28 via Nuitee
F
Fults couple us
10
Pros:

Cleanliness, location to port for embarkation, staff, everything was great!

Cons:

Nothing!

2026-02-28 via Nuitee
D
Douglas solo_traveller us
6
2026-02-28 via Nuitee
H
Hugo couple us
10
2026-02-27 via Nuitee
S
Scott family_with_children gb
6
Comfortable and clean, very convenient for the cruise port. But breakfast is not included if your party is above 2 perso
Pros:

Beds were comfortable

Cons:

Breakfast was supposed to be included for all guests but the hotel has a maximum 2 guest coupon available per room which although is you search on the hotel website this is policy but is not mentioned on the booking.com site, this results in an extra charge of $19.99 per guest.

2026-02-27 via Nuitee
C
Corina family_with_children us
10
2026-02-27 via Nuitee
Z
Zoran solo_traveller us
7
This time was really bad.
Pros:

Been coming to this hotel many, many times.

Cons:

Location and the bed.

2026-02-27 via Nuitee
K
Kay family_with_children us
10
Pros:

Everything!

Cons:

Nothing

2026-02-26 via Nuitee
M
Marina family_with_children gb
8
Cruise stopover
Pros:

Rooms were average and clean

Cons:

Location was out of the way
Not suitable for Fort Lauderdale trip
Would suit overnight for ferry

2026-02-26 via Nuitee