InterContinental Residence Suites Dubai Festival City by IHG

Hotels
•
IHG
8.6 (77 reviews)
Dubai Festival City, Dubai, 112225 , Dubai , AE
971-04-7013333

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Facilities

Fitness facilities
Comprehensive recycling policy
Guest education on local ecosystems and culture
Free WiFi
24-hour front desk
Luggage storage
Sauna
Designated smoking area
Concierge service
Wheelchair accessible
See all facilities

Review Highlights

Pros:
Staff excellent
Rooms comfortable
Cons:
Hot water goes off at 11 PM

Categories

Cleanliness
8.11
Standard quality for this hotel tier.
Service
9.08
Staff excellent.
Location
8.62
Standard quality for this hotel tier.
Room Quality
8.57
Rooms comfortable.
Amenities
8.6
Standard quality for this hotel tier.
Value for Money
8.56
Standard quality for this hotel tier.
Food and Beverage
8.61
Standard quality for this hotel tier.
Overall Experience
8.68
I really enjoyed my stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 03:40

Property Description

Recreational Amenities: Enjoy an indoor pool, sauna, and 24-hour fitness center.
Dining Options: Indulge in international cuisine at MezzaLuna or enjoy 24-hour room service.
Featured Amenities: Benefit from a 24-hour business center, free valet parking, and daily buffet breakfasts.
Book now to experience luxury and convenience at InterContinental Residence Suites Dubai Festival City!

Important information:

  • Pool access available from 7:00 AM to 8:00 PM.
  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Construction is underway at a neighboring building and there may be noise disturbance from the construction work.
  • Contactless check-out is available.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DXB

Property Policies

  • Pets

    Pets not allowed

  • Check-in & Check-out

    Contactless check-out is available

  • Sustainability Certifications

    Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)

  • General

    Professional property host/manager

Location

Guest Reviews

8.6
Based on 77 reviews
Cleanliness: 8.11
Service: 9.08
Location: 8.62
Room Quality: 8.57
Amenities: 8.6
Value for Money: 8.56
Food and Beverage: 8.61
Overall Experience: 8.68
J
Jaggy
10
My stay
Pros:

Staff excellent / rooms comfortable

2025-09-10 • via Nuitee
N
Nathanial
8
Pros:

I really enjoyed my stay. Everything was great, but for some reason. At 11 PM, hot water would go off.

2025-07-26 • via Nuitee
R
rodrigo • partner
10
Pros:

GREAT PLACE TO STAY

2024-12-05 • via Nuitee
J
jan
10
Pros:

Nice hotel close to airport

2024-11-15 • via Nuitee
A
Ana
10
Pros:

Lovely stay.

2024-10-01 • via Nuitee
A
Alaa • family_with_children
10
Pros:

.

2024-09-01 • via Nuitee
K
Khalid
10
Pros:

It was a great stay and the staff were very friendly

2024-08-24 • via Nuitee
A
Abdulaziz
2
Pros:

Very week wifi

2024-08-02 • via Nuitee
V
Verified traveler
6
Pros:

Wifi very week
AC not enough in the rooms

2024-08-01 • via Nuitee
K
Karen
10
Pros:

Cleanliness was very evident from the beginning to the end of my stay at the hotel.

2024-07-16 • via Nuitee
S
Said
10
Pros:

Best residences

2024-06-27 • via Nuitee
K
Keith
10
Great location, shuttle to the mall
Pros:

Was great, i checked in late, and Mr. Ahmed was very courteous and professional, he sped up the check in process as he knew i had a long trip.

2024-06-12 • via Nuitee
A
Aihab • partner
10
Pros:

Very well positioned.

2024-05-26 • via Nuitee
N
Nagib
10
Pros:

I have never had that kind of service in my life all over the world besides Vietnam intercontinental. They make the impossible possible and the do try to meet all your need and never say no even in BURJ Al Arab I did not enjoy as much thanks to the whole team from top down

2023-05-25 • via Nuitee
C
Cristina
10
Pros:

Amazing stay with the kids the apartment has 2 bedrooms 2 bath kitchen living room dining room beautiful view was exceptional

2023-05-25 • via Nuitee
A
Ahmad • family
10
Pros:

My all times 1st family choice when visiting Dubai , Excellent location quite and peaceful, staff very welcoming and helpful, special thanks to Mr. Muhammad Hamad the Guest Experience Leader who arranged for my favorite option , this apartment hotel was and will be my top choice , keep it Up

2023-03-12 • via Nuitee
R
Ruthie • family
8
Pros:

Staff was incredible, especially front desk. They were extremely accommodating. The 3 bedroom suite was grand. It could use a deep carpet/upholstery clean to remove old stubborn stains, but overall, the property was lovely. The restaurant called 17 Above, was absolutely incredible.

2023-03-08 • via Nuitee
R
rawan • family_with_children
10
Pros:

The Service was amazing

2023-01-16 • via Nuitee
M
Mr A O • partner
10
Pros:

Everything was as expected

2023-01-14 • via Nuitee
M
Mohamed
10
Nice apartment hotel
Pros:

Good hotel for who are looking for apartments hotel, the service was good , room clean and quiet, not far from dubai airport only 10 driving, and close to Dubai festival mall 10 minutes walk .

2022-12-12 • via Nuitee