Homewood Suites by Hilton Philadelphia-City Avenue

Hotels
Homewood Suites by Hilton
7.9 (568 reviews)
4200 City Avenue , Philadelphia , us

Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Great breakfast
Cons:
Cleanliness issues
Inconsistent room quality

Categories

Cleanliness
6.4
The hotel just needs a serious deep cleaning. There is a smell in the hallways and the room just didn’t seem clean.
Service
8.9
Staff was friendly, professional, and accommodating. Many positive mentions of staff members going above and beyond.
Location
8.4
Good location with convenient access.
Room Quality
7.4
Rooms are spacious and comfortable, though there were some complaints about bed quality.
Amenities
7.9
Good amenities mentioned, though specific complaints about needing more support in the room.
Value for Money
7.9
Standard quality for this hotel tier.
Food and Beverage
8.4
Breakfast is always good with different options available every day, making it a better experience.
Overall Experience
7.9
Mixed feelings with great service but cleanliness concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 17:03

Property Description

Modern Amenities and Full Kitchens
Experience the convenience of modern amenities and full kitchens at our exceptional all-suite hotel, just minutes away from central Philadelphia.

Convenient Location
Explore nearby attractions such as the Philadelphia Zoo and the Museum of Art, as well as corporate offices like AAMCO and Pep Boys, all located just a stone's throw away from Homewood Suites Philadelphia-City Avenue.

Complimentary Services
Start your day with a complimentary breakfast, stay active in the fitness center, and wind down in the evenings with our free weekday evening reception. Unwind in comfort on our custom Serenity Beds after a day of exploration.

Book your stay now and indulge in a perfect blend of comfort and convenience at Homewood Suites City Avenue.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Please note : Property offers Evening Reception on Wednesdays only.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PHL

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs USD 20 per day.

Location

Guest Reviews

7.9
Based on 568 reviews
Cleanliness: 6.4
Service: 8.9
Location: 8.4
Room Quality: 7.4
Amenities: 7.9
Value for Money: 7.9
Food and Beverage: 8.4
Overall Experience: 7.9
J
Janice couple us
10
I need a little relaxation so I have a tear when I say very comfortable very staff was phenomenal. Everything they above
Pros:

I love everything about the puppy. I love that little too far for me, but it’s OK.

2026-07-10 via Nuitee
T
teambucket Family
10
Great experience
Pros:

My family and I have been staying in Philly during the week for the past few weeks, and we've had a great experience. The hotel is in a quiet area, the breakfast is good, and we always enjoy the Wednesday social—it’s a nice extra with more than just cookies. Anytime we've needed something, the staff has been quick to help.
A special thank you to Nadira, who has made our stay even better. She's always friendly, has such a positive attitude, and is genuinely attentive to her guests. She always makes sure we have everything we need and goes the extra mile to help. TJ was also very helpful when we checked in for our third week and needed to change rooms, and Rose in the breakfast area is always so welcoming and pleasant, making mornings better.
The rest of the staff has been great too, even though I didn't catch everyone's names. It's the people here that really stand out.

2026-07-06 via Tripadvisor
S
STEPHEN KWAME family_with_children us
8
Pros:

VERY NICE AND SPACIOUS ROOMS

Cons:

SHOWER GEL WASNT AVAILABLE. AFTER CONTACTING RECEPTION FOR TWO DAYS THEY GOT US A BAR SOAP

2026-07-06 via Nuitee
N
Navigate26131228925 Family
10
Excellent Customer Service
Pros:

Christopher volunteered to surpass any standard to provide products not offered in marketplace.

2026-07-04 via Tripadvisor
L
Latasha family_with_children us
7
Perfect stay for families but breakfast could be better.
Pros:

The location was perfect! Suites were large that accommodated myself and my small children comfortably.

Cons:

Breakfast was subpar with limited options and the time allotted for breakfast was too early (6:30a-930a). We stayed for 4 days and 3 nights and only had one day of housekeeping to refresh our space. I had to request more towels and wash clothes each day I was there.

2026-07-02 via Nuitee
N
NANCY family_with_children ec
10
Pros:

Excelente hotel, desayuno muy bueno y las habitaciones grandes y confortables

Cons:

El parqueadero tenia costo extra deberia estar incluido

2026-06-30 via Nuitee
E
Emilio solo_traveller br
10
2026-06-28 via Nuitee
J
Jessica couple us
8
Overall we had a great stay.
Pros:

Everything about the property and staff was great

Cons:

The only complaint i had was a stain on our sheets i did bring it to managements attention.

2026-06-28 via Nuitee
T
Tess solo_traveller us
10
2026-06-25 via Nuitee
P
pastormonical Family
8
A wonderful stay just needs some upgrading
Pros:

Pastor Lowe Howard,
I recently stayed the Homewood suites Philadelphia City Avenue last weekend on Friday to Monday June 15th checkout.
I came to town for a 90th birthday celebrationand had a wonderful stay at the hotel. The people were wonderful at the front desk; Manager India, Daniel Andre, and the building engineer AJ.
Most rewarding was employee Nadira in the complementary breakfast area. I have a mobility challenge and Nadira made sure that she helped getting my food, offering suggestions of the food options (grits that I was delightfully surprised) and making sure I got to the table safely. Her infectious smile and bubbly conversation was great.
Another young lady helped me on the second day, but I didn’t get her name
I do want to offer a strong suggestion for soon upgrading about the rooms, which prohibited a five star. I stayed in the mobility access room, and I had to request the shower curtain be changed because it was black at the bottom and mildew stained, along with the bulbs being out of the lamps. I think that Housekeeping should always check to make sure all of those things are top-notch before the rooms are booked again.
My Church is due to come back in October 2026 and I sure hope that we will be able to book and stay at the
Homewood Suites - City Avenue

2026-06-20 via Tripadvisor
D
David family_with_children us
7
Comfortable bed in a spacious room and friendly staff. It met our needs in an emergent setting
Pros:

The staff were great. Especially the clerk that checked us in. The room was clean, large and the bed was comfortable. The included breakfast was very good.

Cons:

When we booked it on Booking it came up with our “Downtown” search, but was NOT near downtown and was across town from the airport. Lesson learned.

2026-06-19 via Nuitee
A
Alva Regina solo_traveller us
9
2026-06-19 via Nuitee
V
Vicente family_with_children ec
9
muy buena un tanto lejana del centro pero habia lineas de bus. El parqueadero un tanto lejano
Pros:

El servicio y el hospedaje en general bueno, tenian un lobby con cafe y agua, la habitacion es excelente muy limpia y comoda, practica para pasar el dia y dormir, fuimos por un partido de la compa del mundo

Cons:

podria haber una puerta para separar el cuarto de la cocina y salita de estar

2026-06-16 via Nuitee
2
255carleeb Friends getaway
10
Great experience staying at the homewood suites!
Pros:

Location was perfect for what we wanted to do. Our room was extremely nice and well kept upon our arrival. The overall cleanliness of the hotel was great. The complementary breakfast also had many options to choose from and was very good.

2026-06-09 via Tripadvisor
S
Shakirah couple us
4
I dnt like that my refrigerator was not cold either
Pros:

They did not let anybody in the pool on Saturday they had an problem with that they just always havin a problem with people getting into the pool

Cons:

Nothin at all I dnt like that yu can't get in pool every once an a while when I come vist its like they have a problem with people gettin in pool

2026-06-08 via Nuitee
F
F7566BQamandam Couples
10
Friendly Christina
Pros:

Came here for my birthday and the staff was so accommodating to every single need my husband and I had. Even had the sweetest woman lady named Christina Owen’s come to my room to service it and we had the best conversation that I know made me know that we’d be back

2026-06-07 via Tripadvisor
S
Shelita couple us
10
Excellent, budget friendly wheelchair accessible choice
Pros:

It is wheelchair accessible, the room was clean, staff was friendly, and the breakfast was tasty.

2026-06-07 via Nuitee
D
D5796OOmitchelll Couples
10
Stay
Pros:

TJ made checking out so easy! 5 star service….would come back

2026-06-06 via Tripadvisor
J
Janine solo_traveller us
7
Roots weekend
Pros:

I absolutely loved the staff, everyone was friendly and helpful. The bed was also very comfortable.

Cons:

The room wasn't ready when I arrived at 5pm, there was a 20 minute wait and when I got to the room there were dirty towels still in it. We also inquired about vegetarian breakfast options, we were told they would be available and they never were.

2026-06-02 via Nuitee
S
Shanell couple us
7
2026-06-01 via Nuitee