Hotel Grand Arc Hanzomon

Hotels
•
Independent
9 (946 reviews)
1-1, Hayabusa-cho, Chiyoda-ku, Tokyo, Tokyo-to, 102-0092 , Tokyo , JP
81-3-32880111

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Facilities

Newspapers in lobby (surcharge)
Free WiFi
24-hour front desk
Luggage storage
Designated smoking area
Wheelchair accessible
Elevator
Gift shops or newsstand
Breakfast available (surcharge)
Television in common areas
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Clean rooms
Cons:
Breakfast variety
Minor room issues

Categories

Cleanliness
8.96
Rooms cleaned and refreshed on a daily basis, but some guests noted issues with the room setup.
Service
9.43
Staff were friendly and attentive, enhancing the overall stay.
Location
9.47
Great location near the imperial palace and convenient for exploration.
Room Quality
8.92
Rooms were spacious and comfortable, though some mentioned minor inconveniences.
Amenities
8.95
Satisfactory amenities, though missing a pressing iron and microwave.
Value for Money
8.91
Overall good value, though some guests felt the breakfast should be improved for the price.
Food and Beverage
7.96
Breakfast quality was disappointing for some guests compared to expectations.
Overall Experience
9.43
Overall a very positive experience with intentions to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 02:35

Property Description

Welcome to Hotel Grand Arc Hanzomon, your luxurious sanctuary nestled in the heart of Tokyo just steps away from the iconic Tokyo Imperial Palace.

Unmatched Comfort
Indulge in one of our 204 elegantly appointed, air-conditioned rooms featuring modern amenities including LCD televisions, refrigerators, and complimentary high-speed internet access. Your comfort is our priority with daily housekeeping and private bathrooms stocked with complimentary toiletries.

Culinary Delights
Savor a variety of dining options with four exquisite restaurants and a cozy café. Whether you're in the mood for a quick snack or a full-course meal, your taste buds are in for a treat. Don't forget to unwind at our stylish bar/lounge after a long day of exploring!

Convenient Amenities
Enjoy complimentary services like wireless internet, dry cleaning, and a 24-hour front desk to assist with all your needs. For those planning a celebration, our versatile banquet hall and wedding services will ensure your event is unforgettable.

Book your stay at Hotel Grand Arc Hanzomon today for an exceptional Tokyo experience!

Important information:

  • The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: NRT

Property Policies

  • Pets

    Pets not allowed

  • General

    Professional property host/manager

  • General

    Unicode Support false

Location

Guest Reviews

9
Based on 946 reviews
Cleanliness: 8.96
Service: 9.43
Location: 9.47
Room Quality: 8.92
Amenities: 8.95
Value for Money: 8.91
Food and Beverage: 7.96
Overall Experience: 9.43
İbrahim Serhat • family_with_children • tr
9
2026-07-04 • via Nuitee
G
gina • solo_traveller • tn
7
The view over the river is very relaxing after a days work.
Pros:

Cleanliness and amneties. Rooms are well equiped .

Cons:

to improve on breakfast. Provide more choices

2026-07-03 • via Nuitee
Y
Yukiko • couple • jp
10
2026-07-01 • via Nuitee
C
chijung • couple • tw
10
Pros:

窗外的護城河皇居國立劇院以大面窗呈現，是最好的散步慢跑的地方，離半藏門站六號出口只一個街口距離。半藏門線由澀谷至押上（接京成線至成田機場），其中轉接個觀光景點都非常方便，畢竟是東京市中心的中心。

2026-06-30 • via Nuitee
V
VICTOR • couple • es
9
2026-06-29 • via Nuitee
M
MICHIKO • solo_traveller • jp
9
2026-06-28 • via Nuitee
H
HIROKO • couple • jp
10
また行きたいホテルです
Pros:

明るくて広くてロケーションも良くとても快適でした

Cons:

特になし

2026-06-28 • via Nuitee
J
Jayanth Lakavalli • family_with_children • in
9
Loved our stay at Grand Arc. I would highly recommend to others
Pros:

I went with my entire family for a vacation to Japan back in May 2026. Most of our time spent was in Kyoto but we started our trip in Tokyo. We needed two rooms for 2 nights and had booked different set of combinations as the same kind of rooms were unavailable. When we checked in, we were very early. The staff was kind enough to provide us with both rooms after 1 hour but the best part was that they upgraded both rooms to deluxe and on the top floors with excellent views. Apart from that, the hotel itself was clean and well maintained and the staff were courteous. The breakfast buffet was definitely worth it. It was not really a buffet but a set menu which was ok for us. Overall, great stay and would recommend to others.

Cons:

Location: I felt Hanzamom is primarily a business location even though it is right across from the Imperial palace. So you find a lot of people with suits walking around. There were certainly tourists like us as well. Great news though, the metro is a block away and you can pretty much go anywhere.

2026-06-25 • via Nuitee
T
Takahiko • family_with_children • jp
9
快適でした。
Pros:

東京駅から近くたいへん静かで散歩に最適。銀座へはタクシーで１０分、日本橋へはメトロで乗換なし。

Cons:

土曜、日曜の和食店、天婦羅店が営業していればもっと良い。

2026-06-24 • via Nuitee
T
travellerAI • solo_traveller • fr
10
tres agréable
Pros:

vue magnifiqu(comme dans la photo) sur la cite Imperiale

2026-06-24 • via Nuitee
J
jung hun • couple • kr
7
Great memory in Grand Arc Hanzomon
Pros:

교코가 내려다보이는 전장이 좋음 / 지하1층 레스토랑의 스시 정식 가성비가 좋음 / 교코 주변이라 그런지 매우 조용함

Cons:

역에서 멀고 버스 배차간격이 길어 주변 이동이 쉽지 않음 / 가격에 비해 방이 좁고 시설이 다소 낡음

2026-06-22 • via Nuitee
A
Anita • couple • de
10
Fantastic hospitality experience
Pros:

Fantastic location and view. Staff extremely helpful and accomodating. The cleanest hotel I have ever stayed at. I hope to come back to this hotel again.

2026-06-22 • via Nuitee
M
Minh Tam • extended_group • vn
10
Pros:

Khách sạn phù hợp để nghỉ ngơi và công tác

Cons:

Bữa sáng chỉ có 2 lựa chọn

2026-06-22 • via Nuitee
M
Mariapaola • solo_traveller • it
9
2026-06-21 • via Nuitee
S
Setsuko • couple • jp
7
2026-06-21 • via Nuitee
G
Glenda • extended_group • us
10
Always so accommodating. Feeling so welcomed. Great staff
Pros:

This our second time staying there and will return. Staff 10 out of 10. They’re amazing!!

Cons:

Nothing

2026-06-20 • via Nuitee
T
Tomoko • solo_traveller • jp
8
2026-06-19 • via Nuitee
Y
Yo • solo_traveller • it
8
Pros:

皇居ランニングに最適

2026-06-15 • via Nuitee
J
Juan • solo_traveller • ar
10
2026-06-15 • via Nuitee
田中 • solo_traveller • jp
10
2026-06-15 • via Nuitee