Hilton Garden Inn Kuala Lumpur - North

Hotels
•
Hilton Garden Inn
7.7 (2083 reviews)
449 Jalan Tuanku Abdul Rahman , Kuala Lumpur , my

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Children allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Spacious rooms
Good staff service
Value for money
Cons:
Cleanliness issues
Noise disturbances
Location too far from the center

Categories

Cleanliness
7.35
Some concerns about stains and cleanliness in rooms.
Service
8.31
Positive feedback on staff responsiveness and assistance.
Location
8.35
Great location with good views, though some mention distance to the center.
Room Quality
7.31
Rooms are spacious but have reported issues like stains and noise.
Amenities
7.84
Good range of amenities, but some noted restrictions on access.
Value for Money
8.29
Overall considered good value considering the pricing and services.
Food and Beverage
6.85
Breakfast was well-received but some food items were rated negatively.
Overall Experience
7.32
Mixed feelings overall, good in many areas but some areas below standard.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 13:19

Property Description

Modern Accommodations
Experience comfort and convenience in our air-conditioned rooms with flat-screen HDTV and stunning views of the Petronas Twin Towers.

Convenient Location
Located steps from a bus station and a short walk from Chow Kit monorail station, easily explore Kuala Lumpur's attractions like Bukit Bintang.

24-Hour Services
Enjoy access to our fitness centre and in-house restaurant, with free WiFi available in all rooms. Plus, our 24-hour front desk offers luggage storage and laundry services for a hassle-free stay.

Book your stay at Hilton Garden Inn Kuala Lumpur Jalan Tuanku Abdul Rahman for a memorable Kuala Lumpur experience!

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.

Late check-in (pre-block):
As your booking is guaranteed for late arrival, we will be able to hold your booking until 12:00 noon of the day following your arrival date. For example, if your arrival date is on the 20th but you will check in 21st, the booking will be held until 12:00 noon on the 21st. After that, the room will be released without any further notice. If you intend to arrive later than this time, please amend the arrival date of your booking. Please note that cancellation, guarantee, and/or deposit policies will be applied as per the terms and conditions of your booking.

Check- out:
Hotel standard check-out time is at 12:00 noon so that we can prepare the room for guests who will be checking into the same room at 15:00. If you require late check out, please see the below:
- From 12:00 to 13:00: as a gesture of goodwill from the hotel to our valued guests, it will be complimentary.
- From 13:00 to 18:00: 50% off the applicable one-night rate.
- From 18:00 onward: the applicable rate of the night on that day will be charged.
The above cannot be booked in advance and cannot be guaranteed. Please reach out to the Front Desk team early on the departure date or one day before to check the availability.

Deposit upon check-in:
A deposit will be collected upon check-in, subject to the number of nights per stay.

Smoking rooms:
The hotel does not have smoking rooms and it is a smoke free hotel. We kindly ask all our guests not to smoke in the room to avoid any fine. If you would like to smoke, there are designated areas. Please approach the Front Desk for more information.

Children policy:
A Child below 18 years old can stay with their parents in the same room using existing bedding for free. A charge will be applied in case any extra feature or service is requested for the child. An extra bed charge is MYR 106.20 per night while extra breakfast costs MYR 35 net per person per night.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs MYR 15 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for MYR 104.10 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.7
Based on 2083 reviews
Cleanliness: 7.35
Service: 8.31
Location: 8.35
Room Quality: 7.31
Amenities: 7.84
Value for Money: 8.29
Food and Beverage: 6.85
Overall Experience: 7.32
S
Sayyidtina • couple • my
4
Wont come again.
Pros:

Compared to other hotels, still considered not the cheapest

Cons:

The hotel lobby too much stairs not great for the luggage and no porter to help u. Mind u, i have 4 luggage with 1 very large size. Very inconvenience. And even i on the button no housekeeping, still they came to my room when i wasnt there to change my towel. My private belongings was all over the place ☹️

2026-05-02 • via Nuitee
G
Giffary Hawan • solo_traveller • de
8
2026-05-01 • via Nuitee
M
Mamtha • solo_traveller • in
1
Pros:

Nothing

Cons:

Smelly, no exhaust fan

2026-05-01 • via Nuitee
M
Mamtha • solo_traveller • in
1
Pros:

Nothing

Cons:

Everything, the room was dirty, room dint gave a mirror to dress up, exhaust fan wasn't working..it's waste of money

2026-05-01 • via Nuitee
R
Rose Marie • solo_traveller • mu
3
Hilton standard going downhill.
Pros:

The bed was comfy and the room was big.

Cons:

The cleanliness was questionable, heavily stained carpet and dirty shower. The staff were polite but not friendly, except for the security man. The views were disgusting.

2026-04-30 • via Nuitee
H
Hans • solo_traveller • gb
9
2026-04-28 • via Nuitee
S
suzieyani • solo_traveller • my
5
2026-04-28 • via Nuitee
A
Adeel • solo_traveller • au
6
Pros:

Location

Cons:

Breakfast could be better.

2026-04-28 • via Nuitee
A
Abdullah • extended_group • my
7
Pros:

location

2026-04-27 • via Nuitee
K
Khaled • family_with_children • fr
10
Pros:

Tout

2026-04-27 • via Nuitee
W
Wajid • couple • my
1
so bad experience, no parking. so expensive hotel also not parking place which difficult stay over i don’t like not so c
Pros:

nothing 👎👎👎👎👎👎

Cons:

bad

2026-04-26 • via Nuitee
R
Rose Marie • solo_traveller • mu
3
Pros:

We liked the comfort of the bed.

Cons:

The location wasn't too bad, but the surroundings are horrendous. We saw big rats near the hotel, the view we had from the hotel room was just incredibly horrible, very dirty and old. We learnt that it's a red area when we were checking out. The rooms size are good, but they are outdated, poor housekeeping. Heavily stained carpets in rooms and hallway.

2026-04-24 • via Nuitee
J
Javid • solo_traveller • ie
10
2026-04-24 • via Nuitee
N
Nagesh Aradhya Hareenahalli • family_with_children • in
7
2026-04-23 • via Nuitee
A
Abdul Hadi • solo_traveller • my
10
2026-04-23 • via Nuitee
Životić • solo_traveller • rs
10
2026-04-22 • via Nuitee
Životić • extended_group • rs
10
2026-04-22 • via Nuitee
Životić • couple • rs
10
2026-04-22 • via Nuitee
A
Abdul Hadi • solo_traveller • my
10
2026-04-21 • via Nuitee
S
satish • solo_traveller • in
9
2026-04-18 • via Nuitee