Hilton Garden Inn Kuala Lumpur - North

Hotels
Hilton Garden Inn
7.7 (1974 reviews)
449 Jalan Tuanku Abdul Rahman , Kuala Lumpur , my

Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Facilities for disabled guests
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Spacious rooms
Good staff service
Value for money
Cons:
Cleanliness issues
Noise disturbances
Location too far from the center

Categories

Cleanliness
7.35
Some concerns about stains and cleanliness in rooms.
Service
8.31
Positive feedback on staff responsiveness and assistance.
Location
8.35
Great location with good views, though some mention distance to the center.
Room Quality
7.31
Rooms are spacious but have reported issues like stains and noise.
Amenities
7.84
Good range of amenities, but some noted restrictions on access.
Value for Money
8.29
Overall considered good value considering the pricing and services.
Food and Beverage
6.85
Breakfast was well-received but some food items were rated negatively.
Overall Experience
7.32
Mixed feelings overall, good in many areas but some areas below standard.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 13:19

Property Description

Modern Accommodations
Experience comfort and convenience in our air-conditioned rooms with flat-screen HDTV and stunning views of the Petronas Twin Towers.

Convenient Location
Located steps from a bus station and a short walk from Chow Kit monorail station, easily explore Kuala Lumpur's attractions like Bukit Bintang.

24-Hour Services
Enjoy access to our fitness centre and in-house restaurant, with free WiFi available in all rooms. Plus, our 24-hour front desk offers luggage storage and laundry services for a hassle-free stay.

Book your stay at Hilton Garden Inn Kuala Lumpur Jalan Tuanku Abdul Rahman for a memorable Kuala Lumpur experience!

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.

Late check-in (pre-block):
As your booking is guaranteed for late arrival, we will be able to hold your booking until 12:00 noon of the day following your arrival date. For example, if your arrival date is on the 20th but you will check in 21st, the booking will be held until 12:00 noon on the 21st. After that, the room will be released without any further notice. If you intend to arrive later than this time, please amend the arrival date of your booking. Please note that cancellation, guarantee, and/or deposit policies will be applied as per the terms and conditions of your booking.

Check- out:
Hotel standard check-out time is at 12:00 noon so that we can prepare the room for guests who will be checking into the same room at 15:00. If you require late check out, please see the below:
- From 12:00 to 13:00: as a gesture of goodwill from the hotel to our valued guests, it will be complimentary.
- From 13:00 to 18:00: 50% off the applicable one-night rate.
- From 18:00 onward: the applicable rate of the night on that day will be charged.
The above cannot be booked in advance and cannot be guaranteed. Please reach out to the Front Desk team early on the departure date or one day before to check the availability.

Deposit upon check-in:
A deposit will be collected upon check-in, subject to the number of nights per stay.

Smoking rooms:
The hotel does not have smoking rooms and it is a smoke free hotel. We kindly ask all our guests not to smoke in the room to avoid any fine. If you would like to smoke, there are designated areas. Please approach the Front Desk for more information.

Children policy:
A Child below 18 years old can stay with their parents in the same room using existing bedding for free. A charge will be applied in case any extra feature or service is requested for the child. An extra bed charge is MYR 106.20 per night while extra breakfast costs MYR 35 net per person per night.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KUL

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs MYR 15 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for MYR 104.10 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.7
Based on 1974 reviews
Cleanliness: 7.35
Service: 8.31
Location: 8.35
Room Quality: 7.31
Amenities: 7.84
Value for Money: 8.29
Food and Beverage: 6.85
Overall Experience: 7.32
N
Nathalia solo_traveller de
1
Schlimm und Unsicher
Pros:

Nichts

Cons:

Alles

2026-03-07 via Nuitee
M
Mariela couple ec
8
Buena calidad-precio
Pros:

Servicio, desayuno, comodidad.

Cons:

El aire acondicionado no se le podía subir la temperatura, y no sabía algunas funcionalidades de la habitación, y por accidente informé que no hicieran la limpieza. El internet hay que registrarse cada 24h.

2026-03-06 via Nuitee
C
Clément solo_traveller fr
9
2026-03-06 via Nuitee
T
Thutchai extended_group th
9
Pros:

Room service name "JAHIT" take care and good service

2026-03-06 via Nuitee
S
Sophie couple fr
8
2026-03-05 via Nuitee
D
Danish Max family_with_children my
8
A comfortable and convenient stay with great facilities
Pros:

The valet parking service was excellent, handled professionally and gave us confidence that our car was well taken care of. The breakfast selection was good, with satisfying options for the family. The newly renovated rooms were very comfortable, clean, and modern, which made our stay relaxing.

Cons:

One area that could be improved is the hospitality from some local housekeeping woman staff. We noticed that a few staff members did not greet guests or assist when we were trying to scan our room access card at the elevator. A simple smile or small gesture would make a big difference in guest experience

2026-03-03 via Nuitee
N
Nilanthi family_with_children fr
5
Cons:

Le sol de chambre c’est pas propre. On a changé le chambre à cause de fuite d’eau dans la Clim. Mais les personnes qui travaillent super gentils et disponibles tout le temps.

2026-03-03 via Nuitee
M
Muhammad couple my
7
2026-03-02 via Nuitee
A
Albert extended_group my
8
Good
Pros:

Great location and clean. Decent food.

Cons:

No complaint.

2026-03-01 via Nuitee
W
Willem couple th
6
.
Pros:

personeel goed - ontbijt goed -locatie goed

Cons:

airco lawaaierig - het hotel is toe aan een update

2026-03-01 via Nuitee
Y
ymleelau extended_group tw
8
Nornal
Pros:

Not so good

Cons:

The *style

2026-03-01 via Nuitee
V
Vasilios couple au
10
Pros:

Staff were very courteous and helpful.

2026-02-27 via Nuitee
T
Tomasz solo_traveller pl
8
2026-02-24 via Nuitee
N
NIK AHMAD SADDAM couple my
10
2026-02-24 via Nuitee
Y
yong family_with_children my
9
Pros:

bedroom is big

Cons:

different with picture

2026-02-24 via Nuitee
J
JOSEPH JAMES couple jp
10
Definitely would look forward to staying with them again.
Pros:

Excellent and prompt service by the hotel staff. Allowed check-in as soon as the rooms were ready, and always asked for feedback and promptly fixed anything requested. Great location as well.

2026-02-23 via Nuitee
N
nur couple my
9
2026-02-14 via Nuitee
A
Anwar family_with_children eg
10
2026-02-14 via Nuitee
T
tizazhar family_with_children my
9
Despite minor challenges, it remains a convenient and pleasant place to stay.
Pros:

I was surprised to find that the hotel does not have a proper lobby, as we had to make several rounds before locating the parking area. It rained throughout the entire stay, and it was inconvenient having to cross the wide pavement just to enter the hotel. However, this appears to be related to council planning and is not something the hotel can be faulted for. The staff were excellent very accommodating and attentive. Breakfast was good, with efficient service and well-managed guest flow. The room was great, and I absolutely loved the bed; it was exceptionally comfortable and helped ease the initial discomfort experienced during check-in.

Cons:

The exterior and lobby entrance of the hotel were not very inviting, giving an overall impression that felt somewhat old and subdued. The surrounding Chow Kit area still has a visible presence of immigrants, which may feel unwelcoming at first; however, this is not within the hotel’s control. Once inside, the experience was much better — the room was simple yet comfortable, the bed was excellent, and the staff were attentive and professional. Considering the price, it offers good value for money.

2026-02-13 via Nuitee
S
Soraya Balqis family_with_children my
6
2026-02-12 via Nuitee