Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Cons:
Poor breakfast
Uncomfortable single bed

Categories

Cleanliness
8.23
Mixed reviews about cleanliness; while some appreciated the cleanliness, there were mentions of unpleasant smells in rooms.
Service
9.2
Staff received multiple positive comments for being friendly and helpful.
Location
8.64
Overall good location; mostly praised but some noted distance to attractions.
Room Quality
8.69
Rooms were generally well-received, but there were complaints about uncomfortable single beds.
Amenities
9.02
Good amenities offered, including massages and nice outdoor spaces.
Value for Money
8.58
Some felt it was a good value for a nice stay, although one review indicated it may not be especially cheap.
Food and Beverage
7.73
Breakfast received heavy criticism; other dining experiences were mentioned positively.
Overall Experience
8.7
Guests generally had a satisfying experience overall, with a focus on relaxation and enjoyment.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 04:37

Property Description

Luxurious Accommodations
Located in the heart of Jungmun Tourism Complex, Suites Hotel offers modern and elegant rooms with private balconies and top-notch amenities. From air-conditioning to flat-screen TVs, every detail is designed to provide comfort and convenience during your stay.

Exquisite Dining Options
Indulge your taste buds at our on-site restaurants. La Terrasse tempts with delectable Italian dishes, while Lavita offers a curated wine list to complement your meal. Whether you're a food enthusiast or a wine connoisseur, our dining venues will surely impress.

Convenience and Relaxation
Experience a seamless blend of work and leisure with our 24-hour business center and soothing massage services. After a day of exploration in Jeju, unwind by the outdoor swimming pool or take advantage of free private parking. Your comfort is our priority at The Suites Hotel Jeju.

Book your stay now and elevate your Jeju experience with us!

Important information:

Please note that extra bedding and breakfast can be requested upon check in. Additional charges are to be paid directly to the hotel. Information on the use of hot water pool cabanas - Cabana: 2 hours 40,000 won (July-August: 2 hours 60,000 won / 1 hour 30,000 won) - Use time: 10:00–12:00 / 12:30–14:30 / 15:00–17:00 / 18:00–20:00 / 20:30–21:30 - For reservations and inquiries, please contact the hotel directly.

※ Please note for guests who have purchased a breakfast package:
The breakfast package is based on the number of adults (2 adults) included in the reservation. Children’s breakfast is not included.
Any additional adult or children’s breakfast must be added and paid for at the hotel.Swimming pool: Closed from Wed, Sep 16, 2026 until Wed, Sep 16, 2026
Swimming pool: Closed from Wed, Nov 18, 2026 until Wed, Nov 18, 2026
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CJU

Location

Guest Reviews

8.6
Based on 263 reviews
Cleanliness: 8.23
Service: 9.2
Location: 8.64
Room Quality: 8.69
Amenities: 9.02
Value for Money: 8.58
Food and Beverage: 7.73
Overall Experience: 8.7
J
Jaemin • solo_traveller • kr
10
2026-08-29 • via Nuitee
M
Michela • extended_group • it
9
2026-08-26 • via Nuitee
M
moonsu • couple • kr
9
2026-08-24 • via Nuitee
O
Olga • family_with_children • pl
5
Niemiła atmosfera, gość czuje się jak intruz.
Pros:

Zadbany hotel w dobrej lokalizacji wśród innych faktycznie 5* hoteli. Śniadanie jak na koreańskie standardy było urozmaicone. Spore pokoje z balkonem.

Cons:

Przeważająco niemiły personel. W żadnym innym miejscu na świecie nie spotkałam tak antypatycznej obsługi. Brak pomocy z bagażami po zameldowaniu. Ciężka komunikacja po angielsku lub jej brak. Po wymeldowaniu brak chociażby „dziękuję i do widzenia”. Dziwne i surowo przestrzegane zasady. Śniadanie trwa do 10, ale można wejść do 9.30. Byłam świadkiem niewpuszczenia na śniadanie gościa, który przyszedł o 9.35. W restauracji hotelowej przy składaniu zamówienia o 21.15 dostałam niegrzeczne przypomnienie, że jej zamknięcie jest o 22. Na wieczornego drinka warto pójść do pobliskiego hotelu Shilla, gdzie można pobyć w miłej, przyjaznej atmosferze i zostać profesjonalnie obsłużonym, ponieważ tamten hotel faktycznie spełnia standardy hotelu 5*.

2026-08-24 • via Nuitee
A
Alessandra • family_with_children • it
8
Hotel che non rispecchia le 5 stelle
Pros:

La camera era molto bella spaziosa è confortevole.
Pulizia ottima!
Il cibo dei ristoranti all’interno della struttura di qualità.

Cons:

Lo staff non sapeva parlare in inglese e la comunicazione è stata difficile.

2026-08-20 • via Nuitee
아정 • solo_traveller • kr
4
Pros:

넓은객실

Cons:

너무 시끄러움. 위와 옆에서 걷는소리가 쿵쿵 울려서 계속 깸

2026-08-18 • via Nuitee
M
Martina • couple • us
9
Beautiful place and hotel.
Pros:

Breakfast buffet was plentiful, diverse, healthy and tasty.
Room comfy and clean.

Cons:

No complaints about the hotel. The closest beach, Saekdal, is a public beach, but run by some "control center" that has someone bark military style instructions at the bathers every few minutes in Korean and English over dozens of loudspea,ers. If I wanted to experiencethe DMZ, i would go straight there. Ridiculous and really made the otherwise beautiful beach experience more stressful than relaxing.

2026-08-05 • via Nuitee
H
Hila • extended_group • us
10
2026-07-20 • via Nuitee
C
CHANG KYOO • family_with_children • kr
10
Pros:

맛있어요

2026-07-16 • via Nuitee
M
MANSIK • family_with_children • kr
10
2026-07-14 • via Nuitee
장권민 • solo_traveller • kr
10
Pros:

숙소가 깨끗하고 위치도 좋았음

2026-07-06 • via Nuitee
P
Peter • family_with_children • de
8
2026-07-04 • via Nuitee
P
punusamy • family_with_children • sg
7
2026-06-19 • via Nuitee
K
Kristof • family_with_children • de
10
2026-06-14 • via Nuitee
T
Tim • solo_traveller • nl
7
Overall pleasant stay
Pros:

Nice location, the normal beds were very comfy

Cons:

Futons were very uncomfortable (so make sure to pick another room)
The terraces were super spacy with a nice view but no table, chairs or any kind of furniture to sit on.

2026-06-12 • via Nuitee
B
Balqees • solo_traveller • ae
10
2026-06-02 • via Nuitee
J
Ji Hye • couple • kr
10
2026-05-27 • via Nuitee
C
Cansu Kubra • couple • tr
9
2026-05-26 • via Nuitee
C
Chengyi • couple • au
9
2026-05-21 • via Nuitee
Y
Yehong • couple • kr
8
2026-05-19 • via Nuitee