Free
Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Comfortable rooms
Tasty breakfast
Cons:
Cockroach sighting
Lack of basic amenities
Strict pool and photo rules

Categories

Cleanliness
8.59
Cockroach sighting noted and some areas not cleaned well.
Service
10
Staff were friendly and helpful, most notably in recovering lost items.
Location
10
Convenient location, about 15min walk to Itaewon station.
Room Quality
9.56
Rooms were clean and comfortable, with a cozy bed.
Amenities
9.1
Basic amenities were lacking and some strict rules applied.
Value for Money
10
Good overall value for the price paid considering the comfort.
Food and Beverage
9.55
Breakfast mentioned as tasty.
Overall Experience
10
Enjoyed the stay despite some negative experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 06:16

Property Description

Luxurious Accommodation
Mondrian Seoul Itaewon, located in Seoul, offers air-conditioned rooms with upscale amenities like a coffee machine, flat-screen TV, and private bathroom. Enjoy a comfortable stay with a wardrobe and 24-hour room service.

Indulgent Dining and Leisure Facilities
Savor delicious continental and American breakfast options at the on-site restaurant. Unwind by the seasonal outdoor swimming pool or stay active at the indoor pool and fitness center.

Convenient Location
Situated just 1.2 km from The National Museum of Korea, with I'Park Mall and The Shilla Duty Free Shop Main Store nearby, Mondrian Seoul Itaewon is the perfect choice for travelers interested in culture, shopping, and city walks.

Book now for an unforgettable stay at Mondrian Seoul Itaewon!

Important information:

Children aged 18 and under are not allowed in the indoor swimming pool after 20:00.

Children aged 18 and under are not allowed in the outdoor swimming pool.

Children aged 15 and under are not allowed in the fitness centre or the sauna.

Fitness, indoor swimming pool, sauna. Regular closing days: First Tuesday of every month.

Pets are not permitted in public areas of the property.

Altitude Pool & Lounge (5F) is seasonally operational.

The outdoor swimming pool is subject to an on-site extra-use fee.
1st Session: 11:00 -15:00.
2nd Session: 15:30 -19:30.

Children aged 18 and under are permitted only during the 1st session on weekdays, excluding weekends and public holidays, and paid admission is required.

Children can only use the facilities under adult supervision.

Outdoor pool is is available for an extra charge as follows:
- From May 23th to June 25th and from September 1st to September 27th in low seasons: KRW 50,000.
- From June 26th to August 31 in high seasons: KRW 80,000Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Fitness center is closed from 2026-05-12 until 2026-05-12
Swimming pool: Closed from Wed, Apr 29, 2026 until Fri, May 22, 2026
Swimming pool: Closed from Thu, Jul 2, 2026 until Thu, Jul 2, 2026

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Free private parking is possible at a location nearby (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    Adults stay for KRW 55,000 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.6
Based on 1479 reviews
Cleanliness: 8.59
Service: 10
Location: 10
Room Quality: 9.56
Amenities: 9.1
Value for Money: 10
Food and Beverage: 9.55
Overall Experience: 10
R
rahmed Solo travel New York City, New York
10
Royal treatment
Pros:

John was incredible and helped me even check in early! I felt like royalty and the rooms and hotel were exquisite.

2026-05-08 via Tripadvisor
M
Myong couple us
5
2026-05-06 via Nuitee
B
Bykovski couple ru
10
Pros:

Супер красиво, не дорого. Отличный сервис. Чисто, вежливый персонал. Рестораны, зал, кафе, бар на крыше. Это прям супер ТОП за эти деньги.

2026-05-05 via Nuitee
M
Meander809831 Friends getaway
10
Thank you so much John for your kind reception. It was so helpful checking in.
Pros:

Thank you so much John for your kind reception. It was so helpful checking in.

2026-05-02 via Tripadvisor
K
K237SDiane Family
10
Great check in experience. Extras provided willingly
Pros:

Thank you for the check in john

2026-05-02 via Tripadvisor
W
W8348TZluken Couples
10
Excellent, friendly, warm and efficient service
Pros:

Excellent, friendly, warm and efficient service - we felt very welcomed

2026-05-01 via Tripadvisor
3
301shaniac Family
10
Yuna @ concierge services
Pros:

Yuna is super cute and friendly. She greeted us with a bubbly smile and assisted us with our bags during both check-in and check-out. Also speaks very good English great conversation!

2026-04-29 via Tripadvisor
L
Luca extended_group it
9
2026-04-29 via Nuitee
D
davidrR5986EN Family Marrickville, New South Wales
10
Overall stay at Mondrian
Pros:

I was served by Oscar when asking for a late check out and he was very accommodating. The hotel is lovely and clean and all staff were very friendly.

2026-04-26 via Tripadvisor
M
Muhammad extended_group il
10
2026-04-26 via Nuitee
I
Igor extended_group be
8
Pros:

mooi en verzorgd hotel

2026-04-25 via Nuitee
T
TJ solo_traveller au
9
2026-04-25 via Nuitee
H
HNAUTUMN29 Solo travel Ho Chi Minh City
10
A nice property in Seoul what I would recomment to anyone
Pros:

Arriving at the check-in counter of the Hotel quite late, after a long-hour flight I was immediately attended by a staff member named John Seok – Duty Manager.
What truly made the difference was his outstanding service. His professionalism, attentiveness, and genuine care for guests stood out immediately. He handled every detail with efficiency and warmth, ready to assist with a smile and ensure that everything ran smoothly.
The hotel seems to be new. To be honest it is a nice hotel and well-maintained. The property itself is modern, stylish, and thoughtfully designed, creating a very welcoming and comfortable atmosphere from the moment you arrive. My room is clean and well-equipped.
My stay was not only comfortable but truly memorable.
I would gladly recommend this hotel to anyone looking for excellent service and a high-quality stay, and I look forward to returning in the future.

2026-04-23 via Tripadvisor
8
810thutrangh Friends getaway Hanoi
10
Excellent experience
Pros:

The hotel is modern and beautiful. The staff supporting me is John. Very professional and supportive. Thanks so much for the warm welcome!

2026-04-22 via Tripadvisor
K
Katherine couple us
9
2026-04-22 via Nuitee
E
emwreghitt couple au
7
Overall a good stay
Pros:

Rooms were spacious, clean and modern. Staff very friendly. Easy check in process.

Cons:

Breakfast was overpriced for what you got. No barista coffee but paid AUD$60 for breakfast! You can get way better breakfast and brunch in local cafe spots for half the price. Location was just ok. Had to get ubers/taxis everywhere. Cheap but inconvenient and ubers/taxis take forever to arrive in Seoul. Coffee pods in the room were not replenished. Staff didn't mention about the 'arcade' on the lower ground floor which had convenience store and a spa. I only found out on my last day and this left me disappointed. The lifts in the building were very slow and even stopped working at one point.

2026-04-21 via Nuitee
K
K5224PLpatrickl Family
10
Top-tier service!
Pros:

I had a wonderful experience thanks to the amazing staff. Sally (Blindspot) and Yuna (Concierge) went above and beyond to help me fix a payment error. Both were very willing to assist and spoke excellent English, which I truly appreciated. Thank you both!

2026-04-20 via Tripadvisor
J
Jeonghyun solo_traveller kr
9
2026-04-20 via Nuitee
D
darrensU395JV Family
2
Disappointed
Pros:

I was very disappointed with my stay. The rooms are uncomfortably small and excessively hot. When I raised the issue with reception, I was told that the air-conditioning could not be turned on at this time of year. The room temperature was 26°C, which is far too hot, and a photo I took clearly shows this. I was offered only a fan, which did not resolve the issue.

Additionally, I could not open the window due to the constant noise from outside. This made my stay extremely uncomfortable, and overall, I find the response from staff to be unacceptable. I will not be staying here again

2026-04-18 via Tripadvisor
S
Sascha Emanuel solo_traveller li
9
Pros:

My second stay within 2 weeks.

Cons:

Missed chocolate milk as an option for breakfast.

2026-04-18 via Nuitee