Seascape Holidays - Tropic Sands

Hotels
7.8 (345 reviews)
21 Davidson St , Port Douglas , au

Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Family rooms
BBQ facilities
Luggage storage
Non-smoking throughout
Heated pool
See all facilities

Review Highlights

Pros:
Great location
Staff helpful
Good value for money
Cons:
Dirty floors
Worn out amenities
Check-in issues

Categories

Cleanliness
6.85
Many reviews mentioned dirty floors and inadequate cleanliness.
Service
8.31
Mixed feelings about service due to check-in issues, yet overall satisfactory.
Location
8.85
Great location cited in multiple reviews.
Room Quality
6.81
Several reviews indicated the rooms were worn and in need of renovation.
Amenities
7.84
Some amenities were satisfactory but the pool and kitchen utensils received critique.
Value for Money
7.3
Value noted but tempered with a few complaints about quality.
Food and Beverage
8.34
Not specifically mentioned, but implied satisfaction with available offerings.
Overall Experience
8.12
General consensus was that it was a decent stay with some notable flaws.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 03:43

Property Description

Swim, BBQ, and Relax:
Enjoy a refreshing dip in the swimming pool or unwind in the barbecue area surrounded by lush tropical gardens.

Convenient Location:
Located just steps away from Port Douglas Marina and Four Mile Beach, Tropic Sands offers easy access to the best attractions and dining options in the area.

Explore with Ease:
Let Seascape Holidays tour desk assist you in booking unforgettable trips to the Great Barrier Reef and Daintree National Park, ensuring a memorable stay.

Ready to make unforgettable memories at Tropic Sands? Book now to secure your slice of paradise!

Important information:

Please note the office hours are as follows:
Monday - Friday 9:00 until 17:00.
Please note that the office is not open on Sundays or Public Holidays.

Please let the property know your expected time of arrival in advance using the contact details found on the booking confirmation.

If you expect to arrive outside reception opening hours, please also inform the property in advance, using the contact details found on the booking confirmation.

Please note that if using a transfer service, you will be taken directly to your accommodations and given an access code to retrieve your room key. After arrival, you are required to visit the office to register.

Please be advised check in is not available on Christmas Day. Please contact the office using the contact details found on the booking confirmation for more details.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
This property does not accommodate bachelor(ette) or similar parties.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: CNS

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.8
Based on 345 reviews
Cleanliness: 6.85
Service: 8.31
Location: 8.85
Room Quality: 6.81
Amenities: 7.84
Value for Money: 7.3
Food and Beverage: 8.34
Overall Experience: 8.12
V
Vikki couple au
9
2026-01-19 via Nuitee
W
Wayne couple au
8
Cool
Pros:

Upgrade suited us..
Lift would if been good

Cons:

No lift, luggage from underground to level 3

2026-01-19 via Nuitee
J
Julie family_with_children gb
10
Excellent location and stay .
Pros:

Excellent location, great little pool and well equipped .

2026-01-19 via Nuitee
K
Kurt family_with_children au
9
Pros:

Friendly Staff, Good accommodation

2026-01-19 via Nuitee
P
Phillip couple au
9
Pros:

Clean, comfortable in a good place close to the town

2026-01-19 via Nuitee
C
Craig solo_traveller au
4
2026-01-14 via Nuitee
H
Hanna couple au
5
It was okay and maybe good price for the area
Pros:

The location was good

Cons:

Dirty floor, worn kitchen with some broken things, dark, windows were very dirty

2026-01-04 via Nuitee
L
Laila couple de
10
2025-12-25 via Nuitee
D
David couple au
7
Pros:

Great location, close to beach and Main Street

Cons:

The pool filter system was operating intermittently so we we did use as we were concerned about it hygiene level.

2025-12-17 via Nuitee
L
Lil couple au
6
Great location. Quiet time of the year so it was quiet in town
Pros:

Great location

Cons:

Pool was very small therefore like a warm bath (32c everyday). Outdoor areas were tired and a bit grotty. Minimum kitchen utensils and the hot plates were hit and miss - sometimes worked, sometimes not. Bed was too hard for me and was if poor quality - slight movement and the whole bed moved. However this was bottom end of the market in price so can’t expect too much. Location made up for a lot and it was very quiet. Note the internet was very slow so visitors might want to plan around that if it’s vital to your stay.

2025-12-17 via Nuitee
B
blanca extended_group es
9
2025-12-15 via Nuitee
F
Fran couple gb
9
Clean and comfortable. Very good value for money. Staff helpful.
Pros:

Convenient for beach and the town all walking distance.

Cons:

Pool area a bit small.

2025-12-15 via Nuitee
H
Helen couple au
9
Perfect for a short stay
Pros:

Good location, close proximity to main street. Nice little pool. Easy access to room. Good size unit.

Cons:

Pool area was lovely but could be a little tidier

2025-12-14 via Nuitee
S
Sue couple gb
10
Great place to stay will definitely book again should I find myself in Port Douglas
Pros:

Centrally located, clean and spacious

2025-12-12 via Nuitee
V
Victor couple au
10
2025-12-08 via Nuitee
A
Audrey couple ch
6
Manque de professionnalisme de la part de l'agence de location
Pros:

Appartement spacieux, bien équipé et bien situé dans Port Douglas (proche de la marina pour les activités ́nautiques). Possibilité d'utiliser la lingerie gratuitement et place de parking couverte sous le bâtiment.

Cons:

La note de 6 sur 10 s'explique par le non respect des consignes qui nous avaient été données par l'agence de location concernant le self check-in. La porte était censée être ouverte et quand nous sommes arrivés, nous avons trouvé porte close. Nous avons perdu du temps et de l'argent pour trouver le numéro d'urgence de l'agence et pouvoir leur expliquer la situation (nous étions en dehors des heures de bureau mais l'annonce précisait self check in à toute heure). Au départ, la personne que nous avons eu au bout du fil ne semblait pas nous croire et nous avons dû insister pour obtenir une solution. Nous avons trouvé cela peu professionnel.

L’appartement aurait aussi pu être un peu plus propre mais nous avons été satisfait du logement dans son ensemble.

2025-12-05 via Nuitee
C
Claude couple fr
10
2025-12-04 via Nuitee
K
Kate couple ie
10
2025-12-03 via Nuitee
L
Lisa couple nz
7
Pros:

The apartment was cool and spacious. Great facilities, not as clean as I would have expected but had everything we needed.

Cons:

The check in instructions were not clear. It took 20 mins to reach someone who could help us by phone. There was no one in site

2025-11-30 via Nuitee
J
James couple gb
8
Great location, lovely flat and all the utilities you need.
Pros:

Great spacious flat, everything you need.

Cons:

Very dirty floor, bottom of feet were black from walking around the flat.

2025-11-08 via Nuitee