Facilities

Free WiFi
Terrace
Garden
Luggage storage
Wheelchair accessible
Picnic area
Snorkeling nearby
Hiking/biking trails nearby
Kayaking nearby
Scuba diving nearby
See all facilities

Review Highlights

Pros:
Beautiful surroundings
Great hosts
Cons:
Minor issues with water temperature

Categories

Cleanliness
9.05
Guests noted that the accommodations were very clean and well maintained.
Service
9.05
Hosts received praise for being welcoming and knowledgeable.
Location
9.05
The resort's proximity to the beach and local restaurants was frequently highlighted.
Room Quality
8.55
Rooms were described as comfortable and spacious, although some minor issues were noted.
Amenities
8.55
The amenities such as the heated pool and spa were well-received.
Value for Money
8.55
Overall value was considered good, with a focus on the unique experience provided.
Food and Beverage
8.55
The outdoor kitchen was appreciated, implying good facilities for self-catering.
Overall Experience
9.05
Guests described their stays as relaxing and memorable.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 15:37

Property Description

Escape to a tropical paradise at The Reef Retreat, where comfort meets convenience in the heart of Palm Cove.

Recreational Delights
Dive into relaxation with our inviting outdoor pool and rejuvenating hot tub. Enjoy the serene ambiance while soaking up the sun or taking a refreshing dip.

Modern Comfort
Our 32 air-conditioned rooms feature essential amenities, including microwaves and complimentary Wi-Fi, ensuring you feel right at home. Bathrooms are stocked with luxurious toiletries for your convenience.

Hassle-Free Travel
Enjoy the ease of our 24-hour airport shuttle service and free self-parking. With helpful tour and ticket assistance, your adventures await you just outside your door.

Don't wait—secure your unforgettable getaway and book your stay at The Reef Retreat today!

Important information:

  • Only registered guests are allowed in the guestrooms.
  • The property is professionally cleaned.
  • Contactless check-out is available.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: CNS

Property Policies

  • Pets

    Pets not allowed

  • Check-in & Check-out

    Contactless check-out is available

  • Accessibility

    No elevators

  • Covid

    Property does not offer onsite COVID-19 testing

  • Health & Safety

    Property uses a professional cleaning service

See all policies

Location

Guest Reviews

8.8
Based on 143 reviews
Cleanliness: 9.05
Service: 9.05
Location: 9.05
Room Quality: 8.55
Amenities: 8.55
Value for Money: 8.55
Food and Beverage: 8.55
Overall Experience: 9.05
A
AndyNorthampton Couples Northampton, Northamptonshire, England
10
Gem of a hotel - very well located
Pros:

A gem of a hotel located just back from the front at the delightful Palm Cove. The facility has everything you need as either a base to explore the local eateries or to self cater. Everything is there including hairdryers, ironing facilities and the smart tv will allow you to log in and continue watching your favourite Netflix series. Friendly and helpful staff.

Palm Cove is delightful with its golden sand, safe swimming area and beach walks (award winning beach).

You can’t go wrong either in Palm Cove or specifically at The Reef Retreat.

2025-11-19 via Tripadvisor
J
Janine partner
8
Pros:

Well appointed appartments- very comfortable, central to everything. Will definitely return!

2025-10-12 via Nuitee
L
L1079VBkarint Couples
10
Delightful in every way with a rainforest feel right next to the ocean!
Pros:

My partner and I stayed 2 nights in a superior spa suite which was very fresh, clean and spacious and the spa and kitchen were well provided. It had a lovely view overlooking the pretty heated swimming pool and we felt like we were nestled in a tranquil rainforest with many beautiful Melaleuca trees growing right next to the outdoor kitchen/living area. I highly recommend this resort - with the beach only a few steps away and also close to the many nearby restaurants it has everything you could wish for in a romantic getaway. The hosts, Jim and Joanne are welcoming, very knowledgeable of the area and helpful with local information.

2025-09-28 via Tripadvisor
M
Michael family
10
Pros:

Very clean and well run.

Helpful staff, great location with everything you need.

Would stay again and recommend to others

5*

2025-09-15 via Nuitee
P
Phillip Paul
10
Pros:

Awesome place to relax and unwind

2025-09-14 via Nuitee
A
Adam
10
Pros:

This property and its sheltered garden courtyard was indeed a ‘retreat’ from the wind warning. We enjoyed our stay.

2025-09-13 via Nuitee
S
Susan Therese friends
10
Pros:

Amazing property, loved being there. It's very beautiful & comfortable. Great pool & Spa. Easy walking. Rooms are well maintained & comfortable. I will definitely be back.

2025-09-12 via Nuitee
K
Kirsty family_with_children
10
Pros:

It was in a great location, very easy walk to beach and shops. Great size rooms, very clean

2025-09-10 via Nuitee
5
526trishab Couples Greater Adelaide, South Australia
10
Best week ever.
Pros:

We visited the reef retreat in palm cove for the 5th time…..once again, it was fabulous. So relaxing, the weather was terrific and we had lots of opportunities to read, swim and enjoy ourselves. We would never go anywhere else… the reef retreat is our go to place.
Thank you Jim and Joanne.

2025-08-25 via Tripadvisor
P
Phil
10
Great Motel Close to Everything
Pros:

Great little motel - excellent location close to shops and restaurants. Room was very comfortable with all the necessary facilities. Awesome huge tv in room. Very comfortable bed. Great pool and bbq area. Overall really good Would definitely stay here again

2025-08-10 via Nuitee
R
Richard friends
10
Pros:

Really enjoyed our stay here. Comfortable beds, all mod cons, lovely outdoor heated pool and jacuzzi. Great location, would recommend.

2025-07-26 via Nuitee
F
fionacQ8762LB Couples
10
A Relaxing, Leafy, and Fab Retreat!
Pros:

We loved our 6 night stay here! It felt like a true escape — relaxing, private, and surrounded by lush greenery. The whole place has a peaceful, sheltered feel that instantly slows you down.

One of our favourite features was the pool — tucked under massive trees that gave it such a magical, resort-meets-rainforest vibe. It was clean, neat and had a constant warm temperature. They swept up the leaves each morning throughout the whole complex.

Our room had everything we needed. The bed was huge and super comfy, the pillows were fresh and thick (a rare win!), and the outdoor kitchen was an absolute highlight — perfect for relaxing and cooking without filling the room with food smells and steam. It made the whole stay feel more like a laid-back retreat than just another accommodation room.

What really stood out was how different this place felt from your typical "cookie-cutter" resort. No massive pools packed with people, no boxy rooms stacked side by side. We had our own private deck nestled under the trees — quiet, peaceful, and perfect for morning coffee and afternoon snooze.

There were a few little quirks, like the water temperature fluctuating at times — but those were easy to work with given everything else this place offers.

It’s tropical, charming, well-priced, and just a short stroll to the beach and local restaurants (with nightly ice cream runs in my case!).

Can’t wait to return — it’s definitely one of my most memorable holidays.

2025-07-18 via Tripadvisor
J
John partner
8
Pros:

Very nice peaceful setting with lovely cool shady garden area around the pool. We especially enjoyed the outdoors deck area in the kitchen patio of our room. Close to the beach and esplanade with the restaurants and bars. Palm cove was a great choice for our first visit to Cairns.

2025-07-15 via Nuitee
A
Andrew partner
10
Pros:

Great location next to beach , pool and spa are amazing!
Staff and friendly and polite.
Would go again.

2025-07-10 via Nuitee
C
Christine family
8
Pros:

Great location, exceptionally well equipt room - loved the outside kitchenette and eating area. Spacious and very clean. Highly recommend this as a well priced stay for exceptional value. Only 2 small things let the place down - (1) it smelt like chlorine the bleach was so strong (it was very clean though!) and it took a bit to remove the smell and (2) the surly guy at reception who was more interested in what he couldn’t do than what he could. We still loved our stay and would definitely return.

2025-07-09 via Nuitee
D
Darren
8
Pros:

Nice place in a great location. Rooms abit dated but clean and fine for what we needed

2025-07-01 via Nuitee
A
Amanda
8
Pros:

We had a great relaxing stay

2025-06-30 via Nuitee
B
Bevan partner
10
Pros:

Nice welcome from Jim and Joanne thr Property Managers.
Very helpful people.
Nice apartment with good facilities and view over the Pool.
Would definitely stay again.

2025-06-21 via Nuitee
L
Lesley partner
8
Pros:

Great location, nice pool, quality fittings etc.

2025-06-19 via Nuitee
B
Ben
8
Pros:

Nice clean well situated unit.
Only thing i would like to change is shower head very small hard to have a decent shower. Also matress are too soft.

2025-06-17 via Nuitee