Hotel Villa Kiin

Hotels
8 (322 reviews)
Calle Zazil Ha No 129 Mz 30 Lote 23 Col Centro , Isla Mujeres , mx

Children allowed

Facilities

Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Family rooms
Luggage storage
Safety deposit box
Tour desk
Car hire
Massage services
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Need for room updates
Some noise issues

Categories

Cleanliness
7.33
Some rooms noted as a bit outdated, but generally clean.
Service
8.8
Staff praised for being attentive and helpful.
Location
8.84
Fantastic location right on the beach with great views.
Room Quality
7.29
Some rooms need updating and have issues like electrical problems.
Amenities
7.82
Good amenities, including fridge and Wi-Fi, although limited for devices.
Value for Money
7.78
Generally good value for the location and facilities.
Food and Beverage
8.33
Breakfast is a nice touch; however, no negative feedback on food noted.
Overall Experience
7.8
Overall positive experiences despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 22:34

Property Description

Ideal Location in Isla Mujeres
Located in scenic Isla Mujeres, Hotel Villa Kiin offers a traditional Mexican-style experience with modern amenities. Just minutes away from shopping and tourist attractions, guests can easily explore the beauty of the island.

Exciting Activities and Tours
Guests have the opportunity to engage in various activities such as sport fishing tours, swimming with dolphins, and relaxing on the beach. With natural reefs and marine parks nearby, snorkeling and diving are popular choices for adventure seekers.

Romantic Beachside Dining
After a day of exploration, guests can unwind with a romantic beachside dinner at Hotel Villa Kiin, soaking in the stunning sunset views. Enjoy the intimate atmosphere and create unforgettable memories during your stay.

Book now for a memorable experience at Hotel Villa Kiin in Isla Mujeres.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Please note that guests must pay in MXN pesos at exchange rate the hotel has during the guest's arrival. VISA and MasterCard credit cards, as well as traveler checks are accepted. Guests must bring pesos if they intend to pay with cash.

Please note that our housekeeping service is every 2nd day of stay.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CUN

Property Policies

  • Parking

    No parking available.

  • Internet

    No internet access available.

  • Pets

    Pets are not allowed.

  • Groups

    No special conditions apply for groups.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for US$20 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8
Based on 322 reviews
Cleanliness: 7.33
Service: 8.8
Location: 8.84
Room Quality: 7.29
Amenities: 7.82
Value for Money: 7.78
Food and Beverage: 8.33
Overall Experience: 7.8
K
KatieRN solo_traveller ca
8
Pros:

Location and pool

Cons:

Rooms not very soundproof. You can hear people talking and snoring in next room

2026-05-05 via Nuitee
C
Cristian solo_traveller mx
7
Pros:

El cuarto super comodo, amplio, limpio, terraza con vista, frigobar

Cons:

El hotel no tiene uso de playa, solo alberca. Piden mucho dinero y con tarjeta de credito para el deposito, creo es un requisito muy hostigoso.

2026-05-05 via Nuitee
G
Guilhaume family_with_children fr
9
2026-05-04 via Nuitee
Y
YURI couple br
8
Pros:

Localização na frente da praia com vista maravilhosa. Cama confortavel

Cons:

Quarto simples, cafe da manha cortesia apenas 1 cafe e um pao com geleia. Ar condicionado antigo mto barulhento.

2026-05-03 via Nuitee
V
Viviane couple br
5
Só vale pela a localização.
Pros:

Única e exclusivamente a localização, proximidade com a Playa Norte e com o centrinho . Limpeza da área comum, jardins e piscina.

Cons:

Tudo bem antigo, ar condicionado parece turbina de avião, impossível dormir com o barulho que faz. Não temos contato com nenhum funcionário, somente no check in e checkout. Não há limpeza de quarto durante a estadia, mesmo sendo um “hotel”. Cama pequena e desconfortável 😣.

2026-04-29 via Nuitee
G
Genevieve family_with_children ca
10
Pros:

Emplacement parfait, calme,

2026-04-28 via Nuitee
P
Paul couple ca
7
A decent choice for an affordable stay in Isla
Pros:

Excellent location and beach access

Cons:

It was older and didn’t have breakfast capability on-site

2026-04-27 via Nuitee
C
Ciprian couple gb
5
Great location, but old & not really clean room
Pros:

In line with previous other replies, the best thing about this hotel is the location. The fact that our room was facing the sea&beach was excellent. Also, personnel from reception was great as well, the lady that was on service during our week there was very helpful and friendly

Cons:

As well, in line with previous other comments, this room was probably nice 10-20 years ago. The overall aspect was old. Water pressure for both shower and sink was quite poor. And although the personnel was cleaning the room on a daily basis, it was a 'normal' cleaning, so slightly superficial. But furniture, TV, shower installation etc looked like were cleaned last time years ago. Maybe it costs more to do some serious refurbishments, but a proper cleaning of the room (like deep cleaning) it can be done for sure. Such a pity that because of this, some of vacation atmosphere is ruined. At least the fact that I saw previous customer reviews helped not to have a very unpleasant surprise when I arrive. For the price that we paid, again, I expected cleaner room.

2026-04-27 via Nuitee
R
Rahma couple be
9
Pros:

Hébergement bien situé
Un bon petit déjeuner est également inclu
Personnel chaleureux

2026-04-27 via Nuitee
H
Hector solo_traveller mx
3
Pros:

La hubicacion frente al mar

Cons:

Las instalaciones ya viejas ,aparte no ay ningún restaurante o cafeteria en el hotel les falta invertir en el mantenimiento de las instalaciones.

2026-04-22 via Nuitee
C
catrinab89 Couples
10
Beach vibes !
Pros:

Amazing place to stay!! Our 5th time and coming back again soon ! Location is perfect, love the staff and on the beach!

2026-04-21 via Tripadvisor
F
Francesca couple it
7
Pros:

Ottima Posizione Affaccio molto bello

Cons:

Bagno necessita manutenzione (rubinetto doccia e lavandino molto difettosi facevano schizzi

2026-04-17 via Nuitee
R
RAM family_with_children ca
7
Pros:

Great location by the beach, very nice outdoor patio and pool, I loved the small balcony with rocking chairs and a hammock overseeing the sea.

Cons:

The room was very simple, there were plumbing issues and instead of apologizing- the lady at the reception blamed us for it. The bathroom and toilet were dirty when we checked in. The lady at the reception in the morning was very nice, but the one in the afternoon was very rude.

2026-04-12 via Nuitee
K
Kerstin solo_traveller de
7
2026-04-12 via Nuitee
B
Begüm solo_traveller tr
1
Cons:

Konaklama için ödemiş olduğum fiyat oldukça uygun bir fiyat olduğu için zaten konforlu olmasını ya da yeni eşyalara sahip donanımlı bir otel olmasını elbette beklemiyordum ama bu kadar pis bir otel olacağını da asla düşünememiştim. Hayatım boyunca kaldığım en PİS oteldi. Gerçekten inanılmaz. Resepsiyonun camları bile kir içindeydi.
Odada çarşaf, yatak örtüsü, perdeler kir ve leke içerisindeydi. Tavandaki pervanede yılların tozu birikmişti. 2 gece konaklamam olduğu için dayandım aksi halde paramı yakıp kesinlikle çıkış yapardım. Aynanın önünde housekeeping in bırakmış olduğu tip kağıdı vardı ve üzerindeki tarih ocak ayında konaklayan kişiler için bırakılmıştı. O zamandan beri el değmemiş oraya. Gerçekten amerikan korku filmlerindeki lanetli hoteller gibiydi. İnsanı inanılmaz tedirgin ediyor gece huzursuz uyudum. Bir otelin bu kadar kirli, toz içerisinde olması için hiç temizlik yapılmıyor olması gerekiyor.
Check in esnasında tam olarak 5000 meksika pesosu depozito aldılar. Bu tamamen saçmalık. Tulum ve Cancun’da otellerde de kaldım ve en fazla alınan depozito 1000 pesoydu ve bu otele göre çok daha lüks olan oteller.
Gerçekten bu otelin hijyen kurallarına uymadığı gerekçesiyle uyarı ve ceza alması gerekiyor. Böyle bir şey asla kabul edilemez.

2026-04-11 via Nuitee
B
Berenice couple mx
10
Pros:

Limpio, y en un super buen lugar en playa del norte
Todos los dias nos dieron desayuno de cortesía.

Cons:

El mar no estaba tranquilo, nos tocó lluvia.

2026-04-05 via Nuitee
A
Aleksandra couple pl
7
2026-04-05 via Nuitee
P
pascale solo_traveller fr
8
Pros:

Plage magnifique, très calme, piscine et jardin agreables

Cons:

Les photos du site ne révèlent pas vraiment l'endroit : pas de hamac dans le jardin, des chaises longues sont cassées, et vue sur un immense batiment n'est pas précisée. Grillage entre le jardin et la mer.

2026-04-04 via Nuitee
N
Nathalie family_with_children us
7
Pros:

Perfect location on the beach and good to have a small breakfast offered in a very close beach bar

Cons:

The outside was not very well maintained around the pool.
The si k had a leak and there was almost no water pressure

2026-04-03 via Nuitee
M
Mamamagpi Family
10
Cute hotel right on north beach
Pros:

beautiful, basic beach hotel. perfect location, affordable, nice pool, basic breakfast included at restaurant down the street. My kids enjoyed their time here!

2026-03-01 via Tripadvisor