Holiday Inn Alpensia Pyeongchang Suites by IHG

Hotels
•
IHG
8.4 (103 reviews)
325, Solbong-ro, Daegwallyeong-myeon, Pyeongchang, Gangwon, 25351 , Pyeongchang , KR
82-33-3390000

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Facilities

Meeting rooms
Fitness facilities
Free WiFi
24-hour front desk
Garden
Luggage storage
Sauna
Ski storage
Concierge service
Fitness facilities
See all facilities

Review Highlights

Pros:
Clean bedding
Spacious rooms
Kid-friendly attractions

Categories

Cleanliness
8.53
The bedding was clean, indicating good cleanliness standards.
Service
8.7
Standard quality for this hotel tier.
Location
8.64
Convenient location with fun attractions nearby.
Room Quality
8.39
Spacious rooms allowed for comfortable stay.
Amenities
8.32
Positive mentions of food options but could have more diversity.
Value for Money
8.18
Good experience for the price but room for better offerings.
Food and Beverage
8.03
Korean restaurants and cafes available within the resort.
Overall Experience
8.4
Enjoyable stay with many positive aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 03:56

Property Description

Experience the perfect blend of adventure and relaxation at Holiday Inn Alpensia Pyeongchang Suites by IHG.

Recreational Amenities
Unwind after an exciting day on the slopes with our exceptional amenities, including a thrilling water park and a rejuvenating sauna. Enjoy endless fun for the whole family right at your doorstep.

Spacious Accommodations
Choose from 419 uniquely decorated guest rooms equipped with kitchens, full-sized refrigerators, and private balconies. Enjoy complimentary high-speed internet and flat-screen TVs to elevate your home-away-from-home experience.

Convenient Location
Situated just minutes from the Alpensia Ski Resort and Yongpyong Ski Resort, you’ll be perfectly positioned to take advantage of all the thrilling winter sports and natural beauty surrounding you.

Book your stay today and immerse yourself in the ultimate alpine getaway!

Important information:

  • Reservations are required for golf tee times. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ICN

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Sustainability Certifications

    Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)

  • Guest type

    Essential workers only - NO

  • Covid

    Property does not offer onsite COVID-19 testing

See all policies

Location

Property Accessibility

Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.4
Based on 103 reviews
Cleanliness: 8.53
Service: 8.7
Location: 8.64
Room Quality: 8.39
Amenities: 8.32
Value for Money: 8.18
Food and Beverage: 8.03
Overall Experience: 8.4
N
Naomasa • family_with_children
10
Pros:

床に布団を敷くタイプの寝室付きの部屋に宿泊させてもらいました。どの部屋も余裕のある作りで、荷物が多かった私達も快適に過ごせました。布団も清潔で、家族全員熟睡しました。
リゾート内の各棟1階には韓国料理を中心とした飲食店やカフェがあり、歩いているだけでも楽しいです。何よりも、ゲレンデを利用した夏のアトラクション（ミニバギー・リュージュ・タイヤ型のそりでのゲレンデ滑降）で子どもが楽しめたのが良かったです。

2025-08-11 • via Nuitee
D
DUSIK
10
Pros:

좋은 자연환경에서 편안한 휴삭을 즐겼어요

2025-06-22 • via Nuitee
H
HAN SANG
8
Pros:

방이 넓고 신속한 체크인.

2025-06-02 • via Nuitee
J
Jeehye
10
Pros:

방도 넓고 서비스도 좋고 단체인원이
숙박했는데 너무 편하게 좋은 시간 보냈습니다 :)

2025-02-19 • via Nuitee
W
WOOSEON
10
Pros:

가족끼리 하루 묵기 좋았습니다.

2025-02-06 • via Nuitee
J
Jung Hyun
10
잘 쉬고 갑니다.
Pros:

최근 몇년동안 매년 여행때마다 이용하고 있습니다. 갈때 마다 내집에 머무는 것 같이 편하고 리조트 안에 생활시설이 모두 있어 따로 나갈 필요도 없고 좋아요. 올 크리스마스때 또 가려합니다.

2025-02-01 • via Nuitee
S
SOUNG HEE
10
겨울왕국 평창 알펜시아
Pros:

콘도는 연식이 느껴졌습니다. 눈이 와서 길이 눈에 덮여 이국적인 타운 느낌이 났습니다. 스위트룸임에도 침대가 없는 객실은 많이 불편했지만 침대가있는 객실이 좋았어요. 조식 장소, 식당, 라운지 등이 각 동에 흩어져있어 불편했습니다만, 또 나름의 매력은 있었어요. 다만 모든끼니를 외부에서먹기에 조식만이라도 편하게 실내복으로입고가면좋았을텐데 외부에 있고 또 너무춥다보니 아침을 먹으러가기위해 완전무장을하고 나갔던점이 많이 불편했습니다. 4박하는동안 몽블랑에서 조식을 해결함

2025-01-29 • via Nuitee
K
Ka Yung • family_with_children
8
Pros:

Good location but can make it more for the service

2025-01-16 • via Nuitee
R
richard • family
10
Pros:

Beautiful views great stay
Lots of snow ❄️

2025-01-15 • via Nuitee
S
sungjin
2
Pros:

시설개선및 청결 상태불량

2025-01-12 • via Nuitee
W
Wung
2
Pubic hair and mysterious stains
Pros:

After a long day of skiing, we returned to the hotel and found a mysterious strand of a short and permed hair or what I can assume as a pubic hair stuck to the blanket. To spice things up further, we managed to find no less than 3 separate stains on the same blanket and we really didn’t want to guess the nature of these marks. Our 12 year old boy inquisitively asked “Did someone have sex here?”. We tried get our well-deserved rest, trying hard to not imagine who and what happened before our check-in. May our soul rest in peace.

2025-01-03 • via Nuitee
V
Verified traveler
4
많은 개선이 필요합니다.
Pros:

10년전쯤 가족여행하였을 때에는 시설이 좋았다는 느낌이었는데 이번에 다시 숙박하였을 때는 여러 가지 문제점이 있었습니다. 전반적으로 시설이 낙후하였습니다.
화장실 문고리가 떨어져 나갔고 샤워기 헤드가 고정이 되지 않아 사워중에 큰 혼란이 있었습니다. 화장실 청소도 아주 부실했습니다. 드라이기는 찬 바람만 나왔습니다. 그리고 옷장문은 시트지가 떨어져서 열 때마다 소리가 났습니다.
침구도 문제인게 너무 요가 너무 작고 얇아서 개선이 필요해 보입니다.
전반적으로 리노베이션이 되어야 할 것 같습니다.

2025-01-01 • via Nuitee
A
AERAN
4
Pros:

깨끗하고 좋았지만 너무 한적해서 별로였습니다.

2024-10-31 • via Nuitee
V
Verified traveler
4
Pros:

일단 침대잇는방으로 알고갓는데 랜덤방이라서 온돌로 준다해서 당황 ㅠ
분명 못봣는데 방은 램덤배정이 침대인지 온돌인지 명확하게 확인하세요
시설은 좀 노후하고 좋은전망 받기는 어려워요 좋은전망 적음
시설은 좀 노후화 햣으니 감안하시길

2024-10-30 • via Nuitee
N
NO JUN
4
운영 시스템 개선이 필요한 곳!
Pros:

하드웨어는 나쁘지 않으나 소프트웨어는 전반적으로 개선이 되어야 할 듯...
조식 쿠폰
직원 응대도 그렇고, 조식이 싼 편도 아닌데...급식처럼 아침부터 줄 서서 먹어야 할 정도...

2024-10-27 • via Nuitee
H
hyon gi
4
Pros:

숙소 앞에서 가수 버스킹으로 시끄러워 이야기한 후 옮겨줌. 준위기가 올드함

2024-09-16 • via Nuitee
C
Chong
2
we felt cheated and like living in hell .
Pros:

me and my family had a very very bad experience, we booked two queen beds but only given one queen bed for 3 adults and 2 children. 3 other family members had to sleep on the floor with an inch thick matress.We asked them to change to another room with 2 queen beds as booked, we were told that they never have room with two queenbeds.We have to drag 4 big luggage and 4 small luggage by ourselves in the slippery snow ground with two young travellers. My daughter and her two young children age 4 & 7 was falling ill due to sleeping on an uncomfortable thin matress in a (-7degrees Celsius) temperature, suffering from sleepness night. no one come in to clean the rubbish., we have to clear the rubbish bin upon check out if not we have pay a heavy fine. upon checking out i was talking to the manager (Mr Kwan Yong Sam ) about the situation of our stay and our experience, he shows no mercy and refused to listen and said that Hotels.com booked for us a deluxe room with only one bed for 3 adutls only., i showed him the printed confirmation of 2 queen beds he said it means to bed rooms not 2 queen beds, he refused to understand and not interested to read or understand. He kept twisting his words to protect himselves. His was very rude and he spoke loudly and he was shouting at me. I have been in the travel industry for 25 years and this is the 1st time i lost my cool and he crated a scene and cause embarasement. Mr Kwan told me that this is Hotles.com mistake. Can some one explain.

2024-02-28 • via Nuitee
S
Stephane
8
Pros:

Idéal location for skiing ,but old resort with limited f&b option. Also, bring your own bath towel, only hand towel provided

2024-02-17 • via Nuitee
H
heewon
10
Pros:

Good

2024-01-25 • via Nuitee
S
Stacey
6
Not as advertised
Pros:

The suites are not the same Holiday Inn that is advertised on Hotels.com. The Holiday Inn hotel is a separate entity
The photos are of the hotel. The suites have a different check in. They are very basic. Our suite was large but paint and wallpaper was peeling with stains and a burn in the couch.
Other than that the room was clean with
The water park/pool is near the ski area but not part of the hotel, it is not included in the price.
There are many good restaurants in the Alpensia village. The closest supermarket is in Pyeongchang.

2024-01-23 • via Nuitee