Homewood Suites by Hilton Palm Desert

Hotels
Homewood Suites by Hilton
8.7 (314 reviews)
36999 Cook Street , Palm Desert , us

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Clean and friendly staff
Great location for nearby eateries
Cons:
Breakfast quality could be improved
Some issues with room maintenance

Categories

Cleanliness
8.19
Guests appreciate the cleanliness; however, there were some mentions of stale smells and empty toiletries.
Service
9.16
Guests consistently praise the friendly and helpful staff.
Location
9.2
Efforts made by many to highlight the hotel's proximity to restaurants and concert venues.
Room Quality
8.65
Rooms are generally described as spacious and comfortable, yet some mention that the room sizes vary.
Amenities
8.68
Facilities such as the gym received mixed reviews, but guests liked the kitchen setups in suites.
Value for Money
8.64
Several reviews indicate a strong perception of value, especially with good breakfast options.
Food and Beverage
8.19
Breakfast received mixed feedback with some dissatisfaction about the quality and items available.
Overall Experience
8.86
Overall, guests had a positive experience with a few minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 11:18

Property Description

Luxurious Amenities

This hotel, just 11 miles from Palm Springs International Airport, offers a relaxing stay with an outdoor pool and hot tub. The guest suites are equipped with kitchenette facilities, an iPod docking station, and free Wi-Fi for your convenience.

Convenient Services

Enjoy a comfortable stay at Homewood Suites by Hilton Palm Desert with flat-screen cable TVs in every suite, along with designated seating and dining areas. Indulge in a daily breakfast and complimentary light evening meals during the week.

Fitness and Fun

Stay active with access to the on-site gym, or take care of work at the business center. For leisure, visit The Living Desert Southern California Zoo & Botanical Gardens just 6 miles away, or play a round of golf at Desert Willow Golf Resort nearby.

Book your stay at Homewood Suites Palm Desert for a memorable and enjoyable experience.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PSP

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    Wired internet is available in the hotel rooms and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.7
Based on 314 reviews
Cleanliness: 8.19
Service: 9.16
Location: 9.2
Room Quality: 8.65
Amenities: 8.68
Value for Money: 8.64
Food and Beverage: 8.19
Overall Experience: 8.86
T
Tiffany couple us
10
2026-04-11 via Nuitee
A
Al couple us
10
2026-04-04 via Nuitee
L
Larry solo_traveller us
9
Pros:

The room was huge. Bed was comfortable. Everything was very clean.

Cons:

The only thing I did not like was breakfast was over by 9am.

2026-04-04 via Nuitee
E
Ernie family_with_children us
10
Pros:

Room

Cons:

Breakfast was a little cold

2026-04-03 via Nuitee
M
Mrugesh family_with_children us
9
2026-04-02 via Nuitee
L
Lawrence family_with_children us
8
Had a very good night of sleep. Bed was comfortable and down pillows were great.
Pros:

Good breakfast selection and food was good.

Cons:

Room looked like it was due for a refresh. Carpets were worn and dirty.

2026-03-31 via Nuitee
K
Katherine family_with_children us
9
Best bargain
Pros:

Can't go wrong with the Homewood suites. Great breakfast

Cons:

Too far from town

2026-03-30 via Nuitee
V
Vonna couple us
9
Very nice
Pros:

Clean
Large room

2026-03-29 via Nuitee
J
Jim solo_traveller us
10
Pros:

The size of the room was a nice surprise as well as the amenities in the kitchen. Wish I could've stayed there more than just the one day I reserved.

Cons:

The pillows were just too soft for me, but the bed made up for it!

2026-03-23 via Nuitee
C
Carolina family_with_children us
8
2026-03-23 via Nuitee
C
Christina extended_group us
10
Wonderful Place!
Pros:

The facilities were wonderful and well maintained. Breakfast was good food and very clean and on time. Overally, excellent experience. I want to give a special acknowledgement to Patty at the front desk. Booking.com SEVERLY messed up our reservation. And she was so helpful in making sure it was resolved. I could not have sorted it out without her.

2026-03-22 via Nuitee
B
Benson couple us
7
2026-03-04 via Nuitee
N
Nancy extended_group us
9
I was impressed by Homewood Suites & would recommend to others.
Pros:

Everything was clean & comfortable, location was handy for varied excursions, staff was great, breakfast good. Would stay here again. The little kitchenette was perfect!

Cons:

Metal bed frame stuck out about 8 inches past box springs on my bed (covered by bedskirt) and I suffered a laceration on my shin. The manager was concerned & helpful & had the maintenance crew fix the problem immediately.

2026-03-04 via Nuitee
R
Robert couple us
5
DIRECTV sucks… Television options were horrible… Reservation desk, woman checking us in did not make us feel very welcom
Pros:

N/A

Cons:

The person at the reservation desk, checking us in. It was our first time at any Hilton anywhere in our lives… She didn’t make us feel very welcome and she didn’t tell us that there was going to be a breakfast or the hours of the breakfast or the hours of the pool or any of the facilities, she described nothing about the hotel itself… We didn’t even know there was a breakfast we almost missed it… and only DIRECTV totally sucks… We couldn’t access our Netflix or our prime account or watch anything decent. The television options were horrible.

2026-02-25 via Nuitee
B
Brad couple us
10
Nice place, helpful staff conveniently located
Pros:

Nice place to stay, close to town but far enough away! Very quiet, staff was helpful and friendly

Cons:

I don’t like to grip about little things, The couch in the room I was in was a bit worn, we had a kitchen but no dish soap, only dishwasher tablets, we didn’t use enough plates and such to warrant running the DW, but we had no choice but to run it with a few dishes

2026-02-08 via Nuitee
G
Geri couple ca
8
Great value for money
Pros:

My room was bigger than I expected--had kitchenette ( which I never uses ) & sleeper sofa too

Cons:

N/A

2026-01-31 via Nuitee
T
Todd couple us
9
2026-01-31 via Nuitee
J
Jimena family_with_children us
8
2026-01-29 via Nuitee
P
Patrick couple us
9
First time there, just for one night. It full filled our needs. I would stay there again.
Pros:

The hotel is very quiet and clean. Rooms are suites so they are very large. Breakfast is included and was very satisfactory. The location is very good, it’s easy to get in and out. I would stay there again.

2026-01-25 via Nuitee
D
Dale couple us
8
Pros:

room size was really big

Cons:

location was ok but i would have preferred a hotel closer to El Paseo. Breakfast provided was not that good.

2026-01-20 via Nuitee