Candlewood Suites San Antonio NW Near SeaWorld by IHG

Hotels
•
Candlewood Suites
7.9 (250 reviews)
9502 Amelia Pass , San Antonio , US
+1 210-523-7666

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
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Review Highlights

Pros:
Staff was friendly
Good location
Cons:
Cleanliness issues
Limited breakfast options
Rooms need updates

Categories

Cleanliness
6.36
Multiple reviews mentioned issues such as roaches and ants.
Service
9.83
Staff was noted to be friendly and responsive.
Location
9.87
Location was mentioned positively in several reviews.
Room Quality
7.32
Rooms mentioned as falling apart or needing updates.
Amenities
7.35
Amenities like Wi-Fi and breakfast were criticized.
Value for Money
7.81
Guests felt the service did not align with the price.
Food and Beverage
6.36
Breakfast was not fresh and options were limited.
Overall Experience
8.33
General sentiment was mixed with positive and negative aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 14:58

Property Description

Luxurious Suites with Kitchen Amenities
Indulge in our spacious suites featuring fully equipped kitchen areas, including a microwave and refrigerator, perfect for preparing meals during your stay. Enjoy modern conveniences like free Wi-Fi and a DVD player for entertainment.

Relaxing Outdoor Pool and Fitness Facilities
Unwind by taking a refreshing dip in our outdoor pool or keep up with your fitness routine at the on-site gym. For ultimate relaxation, don't miss the chance to soak in our inviting hot tub after a long day of exploring San Antonio.

Convenient Location near Major Attractions
Located just a short drive from both San Antonio and Sea World, Candlewood Suites offers easy access to popular attractions like Six Flags Fiesta Texas and the University of Texas at San Antonio. Book now and experience the perfect blend of comfort and convenience.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SAT

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
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Guest Reviews

7.9
Based on 250 reviews
Cleanliness: 6.36
Service: 9.83
Location: 9.87
Room Quality: 7.32
Amenities: 7.35
Value for Money: 7.81
Food and Beverage: 6.36
Overall Experience: 8.33
J
Jimmy • couple • us
10
2026-10-12 • via Nuitee
F
Figueroa • solo_traveller • us
2
2026-10-07 • via Nuitee
J
Jackie • solo_traveller • us
10
2026-09-17 • via Nuitee
K
Kevin • extended_group • us
7
Pros:

Nice clean rooms. Spacey

Cons:

COLD showers Brrrr

2026-09-07 • via Nuitee
R
Rosalie • couple • us
9
2026-08-11 • via Nuitee
Z
Zollars • solo_traveller • us
10
Pros:

Everything was nice especially the staff.

Cons:

Only thing I wish I knew was the adjoining room.

2026-07-10 • via Nuitee
D
Diana-marie • family_with_children • us
8
2026-06-02 • via Nuitee
S
Susan • solo_traveller • us
1
Never coming back however, I did love the sheets and the pillows.
Pros:

I did not even know that they had breakfast nor was I told.

Cons:

1. I wanted a senior discount and was told that I could not have one because I booked through a third party and yet they asked me if I was a member of triple a for a discount. 2. No bibles in the room. 3. Had to use the stairs because of construction people 4. No shuttle to anywhere and I did not have a car and had to Huber 5. Wrongfully charging me, reimbursing me and then recharging me 6. Not told about the keycard and my keycard ended up not working. I am 81 years old, in a strange city and was treated in this despicable way and I told the check in people not to worry that I would never be coming back not would my friends.

2026-06-01 • via Nuitee
E
Edward • solo_traveller • pr
10
Pros:

Todo fue super cuartos limpio y perso al siempre con una sonrisa.

2026-05-03 • via Nuitee
P
Pedroza • solo_traveller • us
10
2026-04-23 • via Nuitee
S
Sarai • couple • us
8
2026-04-16 • via Nuitee
N
Narendra • extended_group • us
8
2026-03-22 • via Nuitee
S
Sharon • couple • us
6
Pros:

The staff

Cons:

Door didn’t close properly

2026-03-17 • via Nuitee
E
Emmanuel • solo_traveller • mx
9
2026-03-15 • via Nuitee
C
Cruz • couple • us
9
2026-02-09 • via Nuitee
B
Blanca • couple • us
10
2026-01-19 • via Nuitee
J
John • solo_traveller • us
8
2026-01-19 • via Nuitee
N
Nathan • solo_traveller • us
1
Never again
Pros:

Location

Cons:

Didn’t like it, didn’t feel comfortable there, the internet was super slow, breakfast was not fresh.

2026-01-19 • via Nuitee
S
Sharon • family_with_children • us
7
2026-01-02 • via Nuitee
M
Moore • couple • us
6
It was good to lay down and sleep. I wouldn’t stay again until the renovation is complete.
Pros:

The greeting from the manager at check in.

Cons:

Our room was very old, dated. The tub was rusted and not acceptable to use.

2026-01-01 • via Nuitee