InterContinental Shanghai Jing' An by IHG

Hotels
•
InterContinental Hotels & Resorts
9.4 (330 reviews)
500 Heng Feng Road , Shanghai , cn
+86 21 5253 9999

listing image 1
Show all photos
Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Excellent service
Convenient location
Spacious rooms
Cons:
Outdated room fittings
Limited breakfast variety

Categories

Cleanliness
8.64
Some concerns noted about outdated equipment and issues requiring maintenance.
Service
9.99
Staff were friendly and helpful; notable mentions of Annie and King Zhou's exceptional service.
Location
9.65
Convenient location near the train, making it easy to access transportation.
Room Quality
8.6
Rooms were spacious but some were noted as dated; varied opinions on comfort.
Amenities
9.63
Good gym facilities and holiday decorations were appreciated by guests.
Value for Money
9.59
Reasonably priced stay considering the level of comfort and service provided.
Food and Beverage
9.14
Breakfast options were acceptable but not extensive; complimentary meals were appreciated.
Overall Experience
9.99
Guests had a positive overall experience with some minor areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 00:13

Property Description

Luxurious Spa and Dining Options
InterContinental Shanghai Jing An boasts a full-service spa offering various massages and a range of gourmet dining experiences at its 7 restaurants.

Elegant and Well-Equipped Rooms
Guestrooms feature modern amenities like iPod docks, flat-screen TVs, Nespresso machines, and luxurious bathrooms with rainforest showers and LCD TV mirrors.

Convenient Location and Facilities
With easy access to popular attractions and transportation hubs, the hotel also offers an indoor swimming pool, fitness center, and private treatment rooms at Spa InterContinentalty.

Experience luxury and convenience at InterContinental Shanghai Jing An. Book now for an unforgettable stay!

Important information:

Guests are required to show a valid government-issued ID card or passport upon check-in.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SHA

Location

Guest Reviews

9.4
Based on 330 reviews
Cleanliness: 8.64
Service: 9.99
Location: 9.65
Room Quality: 8.6
Amenities: 9.63
Value for Money: 9.59
Food and Beverage: 9.14
Overall Experience: 9.99
P
paolo • extended_group • it
9
Struttura perfetta per soggiorno in città
Pros:

Ottima colazione
Piscina e palestra molto belle al di sopra della media
Stanza molto spaziosa
Ottima posizione a due passi dalla stazione e dalla metropolitana

2026-08-22 • via Nuitee
W
Wojciech • family_with_children • pl
10
Pros:

Świetne miejsce z klimatem

2026-08-21 • via Nuitee
G
Goran Dan • couple • au
8
Comfortable, spacious and clean, but could do with an update.
Pros:

Spacious, comfortable and clean.

Cons:

Not the best location to explore Shanghai on foot and the property is a little dated overall.

2026-08-19 • via Nuitee
J
Jackwell Feris • solo_traveller • za
9
2026-08-16 • via Nuitee
S
Sapir • couple • il
10
See you soon ♥️
Pros:

Me and my family wants thank u. The best

2026-08-05 • via Nuitee
T
Taghreed • couple • gb
10
Pros:

Staff front disk and concierge staff are amazingly helpful. In particular Tony Li what a great support he was ..

Cons:

N/A

2026-08-05 • via Nuitee
Z
Zhengfei • couple • au
10
2026-07-22 • via Nuitee
Ömer TALAS • solo_traveller • tr
9
2026-07-21 • via Nuitee
L
Leila • extended_group • de
8
2026-07-20 • via Nuitee
T
Thibault • couple • gb
10
2026-07-18 • via Nuitee
M
Makato • couple • cn
10
完美的地段优势酒店
Pros:

早餐美味，经理King先生服务态度好热情周到，房间舒服

Cons:

还好都还好

2026-07-16 • via Nuitee
A
Alberto • extended_group • it
9
2026-07-15 • via Nuitee
L
Liza • couple • hk
7
2026-07-15 • via Nuitee
S
Siarhei • solo_traveller • by
10
2026-07-12 • via Nuitee
S
Siarhei • solo_traveller • by
10
2026-07-12 • via Nuitee
S
Siarhei • solo_traveller • by
10
2026-07-12 • via Nuitee
T
Todor • solo_traveller • bg
9
Well located but outdated
Pros:

It’s well connected

Cons:

It a bit outdated and not very well maintained

2026-07-08 • via Nuitee
E
Elizabeth • solo_traveller • us
9
2026-07-06 • via Nuitee
T
Tanya • couple • nz
4
慕名前往，失望而归，名不副实。
Pros:

地理位置不错，步行去上海火车站，有无障碍电梯跨高架桥。酒店大堂很漂亮，有室内游泳池。

Cons:

酒店设施陈旧，我所住的房间好像很久没人住过。毛巾架上可以看到尘土，房间里空调电机声音很大，夜间感觉就像在飞机上睡觉，一直有轰鸣声，我们不得不取消后面预订的房间提前离开。付了五星级酒店的价格，享受了三星级酒店的设施，有些失望。

2026-07-03 • via Nuitee
W
WEE PING • solo_traveller • sg
6
2026-06-29 • via Nuitee