InterContinental Shanghai Jing' An by IHG

Hotels
•
InterContinental Hotels & Resorts
9.4 (281 reviews)
500 Heng Feng Road , Shanghai , cn

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Children allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Lift / Elevator
See all facilities

Review Highlights

Pros:
Excellent service
Convenient location
Spacious rooms
Cons:
Outdated room fittings
Limited breakfast variety

Categories

Cleanliness
8.64
Some concerns noted about outdated equipment and issues requiring maintenance.
Service
9.99
Staff were friendly and helpful; notable mentions of Annie and King Zhou's exceptional service.
Location
9.65
Convenient location near the train, making it easy to access transportation.
Room Quality
8.6
Rooms were spacious but some were noted as dated; varied opinions on comfort.
Amenities
9.63
Good gym facilities and holiday decorations were appreciated by guests.
Value for Money
9.59
Reasonably priced stay considering the level of comfort and service provided.
Food and Beverage
9.14
Breakfast options were acceptable but not extensive; complimentary meals were appreciated.
Overall Experience
9.99
Guests had a positive overall experience with some minor areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 00:13

Property Description

Luxurious Spa and Dining Options
InterContinental Shanghai Jing An boasts a full-service spa offering various massages and a range of gourmet dining experiences at its 7 restaurants.

Elegant and Well-Equipped Rooms
Guestrooms feature modern amenities like iPod docks, flat-screen TVs, Nespresso machines, and luxurious bathrooms with rainforest showers and LCD TV mirrors.

Convenient Location and Facilities
With easy access to popular attractions and transportation hubs, the hotel also offers an indoor swimming pool, fitness center, and private treatment rooms at Spa InterContinentalty.

Experience luxury and convenience at InterContinental Shanghai Jing An. Book now for an unforgettable stay!

Important information:

Guests are required to show a valid government-issued ID card or passport upon check-in.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SHA

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs CNY 80 per day.

Location

Guest Reviews

9.4
Based on 281 reviews
Cleanliness: 8.64
Service: 9.99
Location: 9.65
Room Quality: 8.6
Amenities: 9.63
Value for Money: 9.59
Food and Beverage: 9.14
Overall Experience: 9.99
B
Biniam • couple • us
10
2026-05-09 • via Nuitee
G
Galina • extended_group • de
8
2026-05-05 • via Nuitee
E
Eric • couple • ca
10
2026-05-04 • via Nuitee
S
ShihTing • extended_group • tw
10
Pros:

一切都很好

2026-05-03 • via Nuitee
M
Milton • couple • es
10
Mi preferido en Shanghai. Repetiré!
Pros:

Repetiré sin dudarlo. Me parece una gran opción en una de las mejores ciudades del mundo.

Cons:

Nada que decir…

2026-05-02 • via Nuitee
A
Arystan • family_with_children • kz
5
Нужно снижать уровень звезд, не соответствует
Cons:

Грязновато, уставшие душевые, туалеты, номер тесный, кондиционер не отрегулирован, персонал не говорит на английском, сложный и долгий в разговоре, особо не понравилось

2026-05-01 • via Nuitee
J
Julie • couple • be
8
2026-04-30 • via Nuitee
A
Anthony • couple • gb
10
2026-04-28 • via Nuitee
M
Matsuda • extended_group • jp
9
2026-04-24 • via Nuitee
M
Matsuda • solo_traveller • jp
8
2026-04-23 • via Nuitee
M
Makato • extended_group • cn
10
Good hotel
Pros:

Nice location,friendly staff.room was big and spacious,breakfast was great

Cons:

Nope

2026-04-23 • via Nuitee
Y
Yi • couple • ca
10
2026-04-22 • via Nuitee
A
Alex • solo_traveller • fr
9
2026-04-19 • via Nuitee
M
meng • couple • cn
10
stay
Pros:

Xavier great service

2026-04-16 • via Nuitee
J
John • couple • us
10
Pros:

Great hotel, very clean and comfortable. Would recommend.

2026-04-14 • via Nuitee
D
Dexter • couple • tt
10
2026-04-13 • via Nuitee
Y
yiyi • family_with_children • cn
10
体验
Pros:

酒店的服务态度和Xavier的专业服务

Cons:

没有不满意

2026-04-12 • via Nuitee
L
liang • couple • cn
10
2026-04-09 • via Nuitee
W
Wei • solo_traveller • cn
10
入住体验非常好，酒店前台员工非常热情，入住时还有人递上欢饮茶，很暖心，Xavier指引我到房间还介绍了周边环境，非常棒的酒店
2026-04-08 • via Nuitee
S
Siarhei • solo_traveller • by
10
2026-04-04 • via Nuitee