Holiday Inn Express & Suites Lubbock West by IHG

Hotels
Holiday Inn Express
9 (454 reviews)
6023 45th Street , Lubbock , us

Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast variety
Convenient location
Cons:
Cleanliness issues
Pigeon problem affecting comfort
Some outdated facilities

Categories

Cleanliness
6.89
Multiple reviews mentioned issues with cleanliness, particularly dirty floors and bathrooms.
Service
9.86
Staff received consistent praise for being helpful, friendly, and professional.
Location
9.4
Conveniently located near shopping centers and restaurants, positively noted in reviews.
Room Quality
8.35
Some guests found the rooms cozy and clean, but others noted issues that affected comfort.
Amenities
8.88
Amenities were praised, but some issues with the pool and hot tub were noted.
Value for Money
9.34
Reviews indicated reasonable pricing for the experience, especially for budget travelers.
Food and Beverage
9.89
Breakfast variety was highlighted positively in multiple reviews.
Overall Experience
9.36
Most reviews were positive overall, but some concerns impacted the experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 16:04

Property Description

Adjacent to Main Event Entertainment Complex and Canyon West Shopping Center
Located in Lubbock, Texas, the Holiday Inn Express & Suites is conveniently situated next to the Main Event Entertainment Complex and Canyon West Shopping Center, offering guests easy access to entertainment and shopping options.

Indoor Pool, Jacuzzi, and Modern Rooms
Guests can unwind and relax in the indoor pool and jacuzzi after a day of exploring the city. The modern rooms feature flat-screen TVs, along with convenient amenities such as a microwave, refrigerator, and coffee maker.

On-Site Gym, Business Center, and Complimentary Breakfast
Stay active at the on-site gym, take care of work commitments at the business center, and start your day right with a complimentary continental breakfast. Additionally, laundry and dry cleaning services are available for added convenience.

For a comfortable stay near Texas Tech University and the Lubbock Civic Center, book your room at Holiday Inn Express & Suites Lubbock West today.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LBB

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for US$0 per person per night when using an available cot.
    Children up to and including 17 years old stay for US$0 per person per night when using an existing bed.
    People no matter the age stay for US$10 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 454 reviews
Cleanliness: 6.89
Service: 9.86
Location: 9.4
Room Quality: 8.35
Amenities: 8.88
Value for Money: 9.34
Food and Beverage: 9.89
Overall Experience: 9.36
W
William couple us
10
All in all a nice place to stay in Lubbock.
Pros:

Convenient location and very friendly staff.

Cons:

No in room coffee anymore. A bit noisy at times.

2026-05-08 via Nuitee
W
William couple us
10
Will stay again when in Lubbock
Pros:

Great location. Beds and bedding were very comfortable.

Cons:

Bathrooms are very small.

2026-05-08 via Nuitee
M
Mark couple us
10
2026-05-01 via Nuitee
R
Rodriguez solo_traveller mx
10
Convenient.
Pros:

Location

Cons:

Ok

2026-04-29 via Nuitee
A
Abdul solo_traveller us
8
2026-04-22 via Nuitee
E
Emily family_with_children us
3
Would not stay here again.
Pros:

Room was comfortable, easy parkingg.

Cons:

Paid for a king suite with pull out couch for my family of four (brought my own playpen for youngest). There was no bedding set available for the pull out couch. Hotel staff said they didn't have any available. Had to go to the store and buy a bed set so my child had a blanket to sleep. Room was overpriced for the quality. Other guests were loud, running through the halls, playing loud music, eating and drinking alcohol at the indoor pool area, and horseplaying in the pool. Hotel staff did not care. My family did not enjoy our stay and would not choose this location again.

2026-04-16 via Nuitee
C
Christi solo_traveller us
10
2026-04-04 via Nuitee
C
Christi solo_traveller us
10
2026-03-31 via Nuitee
J
Jackson solo_traveller us
10
2026-03-27 via Nuitee
R
Rebecca couple us
9
2026-03-26 via Nuitee
J
Jean family_with_children us
10
2026-03-23 via Nuitee
R
Rebecca couple us
9
Good place to land after a days travel.
Pros:

Clean, cheerful staff, good breakfast & comfortable beds.

Cons:

Dort didn’t seal well, so there was a lot of noise.

2026-03-16 via Nuitee
T
Tarah family_with_children us
6
Served its purpose.
Pros:

Location was great. Beds were clean and comfy. Staff was pleasant.

Cons:

The overwhelming curry smell in all public areas plus an abundance of air freshener on top. Not a very pleasant smell. Plus a constant consistent beep in my room that could never be located but kept me up all night.

2026-03-16 via Nuitee
B
Becky couple us
10
2026-03-13 via Nuitee
M
Mayra solo_traveller us
10
2026-03-07 via Nuitee
Łukasz family_with_children pl
8
2026-03-05 via Nuitee
F
Frederica couple us
9
A nice brief stay
Pros:

Clean and quiet

Cons:

Not easy to get to, busy area.

2026-03-01 via Nuitee
L
lewis family_with_children us
7
2026-02-24 via Nuitee
J
Jessica family_with_children us
6
Cons:

The room felt clean enough but the bathroom not so much. The beds were comfortable but the pillows were so uncomfortable I couldn't sleep. Breakfast was edible with decent selection just not great quality and the juice was so watered down it tasted awful. Overall the place wasn't awful and the staff was nice but I definitely hoped for a bit better.

2026-01-22 via Nuitee
J
James couple us
9
2026-01-20 via Nuitee