Holiday Inn Express & Suites Zanesville North by IHG

Hotels
•
Holiday Inn Express
8.6 (262 reviews)
1101 Spring Street , Zanesville , US

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Clean room
Comfortable bed
Many breakfast options
Excellent/nice staff
Convenient location
Lounge area access
Good bathroom amenities
Cons:
Pillows too soft/sinking
Wrong bed size booked
Breakfast bland/cold (occasionally)
Rust in bathtub
Only one nightstand
Noise traveled from hallways
Smoke alarm disturbance at 4am
Elevators out of service
Higher-than-expected pricing

Categories

Cleanliness
8.3
Room was described as clean in multiple reviews, though one guest reported rust in the bathtub.
Service
9.8
Staff were repeatedly called excellent/nice and helpful; one booking mix-up (bed size) was noted but overall service sentiment is very positive.
Location
9
Location was explicitly described as convenient in the reviews.
Room Quality
7
Mixed room comments: comfortable bed noted, but pillows were too soft/sinking, a guest received the wrong bed size, noise traveled from hallways, and only one nightstand caused inconvenience.
Amenities
8.5
Positive mentions of lounge access and good bathroom amenities, but issues included elevators being down and limited bedside space for CPAP/nightstand.
Value for Money
8
Some guests felt pricing was higher than expected despite a generally good stay, indicating slightly lower value perception.
Food and Beverage
8.4
Breakfast received mixed feedback: many guests praised the wide variety/options, while at least one found the breakfast bland and served cold.
Overall Experience
9.8
Overall stays were described as good and many guests said they'd definitely stay again despite isolated issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:23

Property Description

Convenient Downtown Location
The Holiday Inn Express in downtown Zanesville provides modern rooms with essential amenities like refrigerators and free Wi-Fi. You can unwind in the indoor pool just steps away from the Muskingum County Convention Center.

Comfortable and Well-Equipped Rooms
Each room at the Holiday Inn Express and Suites Zanesville North is equipped with microwaves, 32-inch flat-screen TVs, and complimentary Wi-Fi. Enjoy conveniences such as a coffee maker, hairdryer, and ironing facilities during your stay.

Relaxing Amenities and Services
Take advantage of the on-site gym and indoor hot tub at Zanesville North Holiday Inn Express. Start your day with a delicious continental breakfast and utilize the 24-hour business center for your convenience.

Ready to experience comfort and convenience in Zanesville? Book your stay at Holiday Inn Express now!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CMH

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.6
Based on 262 reviews
Cleanliness: 8.3
Service: 9.8
Location: 9
Room Quality: 7
Amenities: 8.5
Value for Money: 8
Food and Beverage: 8.4
Overall Experience: 9.8
M
Mark • couple • us
7
Great location with an overworked but friendly staff, serving a great breakfast.
Pros:

The location, staff and breakfast were great.

Cons:

The staff did seem a bit overwhelmed, understaffed. We have stayed there many times over the last three years, twice in the last six months. Repairs on equipment have not been done. The ice machine on the third floor, where we have stayed every time has been broken and the staff said they have no idea if it will ever be repaired/replaced. Everything on the whole property seemed a little run down on our last two visits, mainly due to lack of maintenance because of the smaller staff. The staff who are there are hard working and always very friendly.

2026-11-05 • via Nuitee
K
Kelly • solo_traveller • us
10
2026-10-21 • via Nuitee
A
Ashley • couple • us
8
We’d definitely stay again. Just have to bring our own pillows.
Pros:

We absolutely loved everything. Room was clean and great. There were so many different options for breakfast! Loved it.

Cons:

My only complaint is the pillows. We each had two and our heads just sunk in. I wish the pillows were stiffer.

2026-10-19 • via Nuitee
A
Ariane • couple • us
3
Pros:

So I booked through this site and paid for a king bed and got stuck in a room with two double beds.

Cons:

A bed size I paid for

2026-10-07 • via Nuitee
M
Mark • couple • us
8
Convenient location, very nice room, excellent staff.
Pros:

Convenient location, nice staff.

Cons:

Breakfast was a bit bland and cold.

2026-09-16 • via Nuitee
K
Keeley • couple • us
10
2026-09-07 • via Nuitee
J
Jeffrey • solo_traveller • us
7
Pros:

Comfortable bed, good breakfast

Cons:

Smoke alarm going off at 4am for no reason, elevators were down.

2026-06-12 • via Nuitee
M
Miller • solo_traveller • us
10
Pros:

We respect you about not allowing light on at the big breakfast area at night. Thank you for allowing us in Lounge area.. we enjoyed talking with few friends..

Cons:

None

2026-06-08 • via Nuitee
S
Sue • couple • us
4
2026-06-07 • via Nuitee
D
Dynette • family_with_children • us
8
Overall my stay was good.
Pros:

Lots of options available for breakfast. Bathroom amenities were nice. Bed was comfortable. Another nightstand would have been great and made use of cpap machines easier.

Cons:

Rust in the bathtub. Only one nightstand.
Noise traveled easily from hallways to room.
Having stayed in this hotel a couple years ageo, I was very surprised at the pricing but that could go along with the rest of the economy.

2026-05-31 • via Nuitee
D
Daniel • couple • us
10
2025-12-18 • via Nuitee
M
Mumford • couple • us
10
Pros:

Clean and modern

2025-11-28 • via Nuitee
K
Kathy • extended_group • us
8
This is the best hotel in Zanesville, Ohio
Pros:

The staff was so friendly and helpful. The room was incredibly clean.

2025-11-26 • via Nuitee
R
Rachel • solo_traveller • us
10
2025-11-26 • via Nuitee
K
Kimmer • family_with_children • us
10
Pros:

Clean and quiet

Cons:

Hole, most likely from a fist, in bathroom door

2025-11-16 • via Nuitee
D
David • couple • us
10
Would return if in the area and needed accommodations.
Pros:

There was a Nice variety . It was good tasting.

Cons:

I couldn’t find any water for breakfast.

2025-10-31 • via Nuitee
K
Karen • couple • us
10
2025-10-21 • via Nuitee
A
Anna • extended_group • us
10
Cons:

Better signs to get to on top of hill

2025-10-20 • via Nuitee
S
Shaun • couple • us
10
Made the trip to visit family much more comfortable.
Pros:

The staff is very friendly. Lots of extras. The breakfast was excellent. Definitely enjoyed our stay.

Cons:

The price was a little steep. But the hotel was wonderful.

2025-10-12 • via Nuitee
M
Misty
8
Pros:

Hotel was extremely clean and up-to-date. Room was spacious and quiet, plenty of places to charge devices and lighting was adequate. The mattress was comfortable. The pillows were our only complaint, they were like sleeping on a melting marshmallow.

2025-10-04 • via Nuitee