Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Good location
Beautiful views
Cons:
Poor service
Unclean rooms
Inadequate food quality

Categories

Cleanliness
6.96
Multiple reviews highlight issues with cleanliness, including black mould in the bathroom and inadequate cleaning.
Service
9.93
Service issues were reported, including poor attitude from staff and mismanagement during check-in.
Location
10
The hotel’s location is noted as good by some reviewers, contributing positively.
Room Quality
7.97
Rooms were criticized for being small and old; lack of basic amenities impacted perceptions.
Amenities
9.92
Limited basic amenities were mentioned, such as no crib despite prior request; this influenced ratings.
Value for Money
7.95
Guests felt the stay was not worth the money spent, particularly due to negative experiences.
Food and Beverage
5.91
Breakfast received particularly negative feedback, impacting overall satisfaction with food services.
Overall Experience
6.96
The overall experience was heavily criticized, with multiple guests stating they would not return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 16:53

Property Description

Free Gym and Rooftop Terrace with Pool
Experience luxury at Novotel Barcelona City with complimentary access to the gym and a stunning roof terrace featuring a seasonal outdoor pool with breathtaking views of Barcelona.

Modern Rooms with Free Wi-Fi
Relax in our air-conditioned rooms adorned with simple, modern décor and enjoy amenities like free Wi-Fi and flat-screen satellite TV. Families are welcome, with up to 2 children under 16 staying for free.

Gourmet Dining and Panoramic Views
Indulge in Mediterranean cuisine at our restaurant and sip on cocktails at the rooftop gourmet bar while taking in the panoramic city views. Don't miss the chance to unwind in style during your Barcelona stay.

Book now to elevate your Barcelona experience at Novotel Barcelona City.

Important information:

Guests must present the same credit card at check-in that was used to make the reservation.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Parking is subject to availability due to limited spaces.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Thu, Oct 1, 2026 until Wed, Mar 31, 2027

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BCN

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 30 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 15 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.2
Based on 4501 reviews
Cleanliness: 6.96
Service: 9.93
Location: 10
Room Quality: 7.97
Amenities: 9.92
Value for Money: 7.95
Food and Beverage: 5.91
Overall Experience: 6.96
T
Tjalling family_with_children nl
5
Veel te duur voor deze voorzieningen
Pros:

De 24 uurs receptie en het dakterras

Cons:

De verhuurde kamer is te klein voor vier personen. De slaapbank is niet groot genoeg voor twee personen

2026-05-08 via Nuitee
N
nelke2505 solo_traveller de
10
2026-05-08 via Nuitee
V
Van santen family_with_children nl
9
2026-05-08 via Nuitee
V
Vikram couple nl
6
2026-05-08 via Nuitee
L
Luca family_with_children it
9
2026-05-08 via Nuitee
K
Khadeeja extended_group gb
9
Amazing
Pros:

Great, attentive, polite staff. Clean rooms. Great location. Adjustable AC in rooms.

2026-05-08 via Nuitee
V
Veseli family_with_children ch
8
2026-05-08 via Nuitee
P
Paula family_with_children es
5
2026-05-06 via Nuitee
Y
Yao Joseph couple ci
10
J’aime l’emplacement de l’hôtel et l’accueil .
Pros:

Oui j’ai aimé

Cons:

Très bon établissement et l’accueil est au top

2026-05-06 via Nuitee
K
Kulkarni family_with_children nl
8
The location was unbeatable, but the rooms were a bit smaller than expected.Friendly staff and great breakfast.
Pros:

Location and breakfast

Cons:

Size of room.

2026-05-06 via Nuitee
C
Chiara Imani couple de
9
Gerne wieder!
Pros:

Tolle Lage und sehr freundliches und aufmerksames Personal!

2026-05-06 via Nuitee
L
LORRAINE family_with_children ie
7
Very enjoyable, central to metro, sites and hop on and off busoff bus
Pros:

Very central, staff were lovely. Good choice at breakfast and tapas at pool bar very good

Cons:

The beds are not comfortable. We were there for four nights and two nights of the stay the rooftop bar was booked for a private party so we couldn’t sit on the couches. The other night it was raining and the restaurant downstairs didn’t offer menu from pool bar even though it was raining and it wasn’t an option to sit at pool bar because the area that was covered was booked for a private party.. This was disappointing as the views from rooftop bar are amazing but we only got to enjoy these two nights as paying guests.

2026-05-05 via Nuitee
A
Adrian Panciu family_with_children ro
7
2026-05-05 via Nuitee
L
Likka family_with_children ge
8
2026-05-05 via Nuitee
D
Dimitris family_with_children gr
10
2026-05-04 via Nuitee
M
MARÍA DOLORES family_with_children es
9
2026-05-04 via Nuitee
I
IOAN solo_traveller ro
9
2026-05-04 via Nuitee
A
Andreea family_with_children ro
10
2026-05-04 via Nuitee
C
Concepcion family_with_children es
10
Pros:

El trato del personal, excelente y el desayuno fantástico.

2026-05-03 via Nuitee
K
Katja solo_traveller hr
10
2026-05-03 via Nuitee