Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Good location
Beautiful views
Cons:
Poor service
Unclean rooms
Inadequate food quality

Categories

Cleanliness
6.96
Multiple reviews highlight issues with cleanliness, including black mould in the bathroom and inadequate cleaning.
Service
9.93
Service issues were reported, including poor attitude from staff and mismanagement during check-in.
Location
10
The hotel’s location is noted as good by some reviewers, contributing positively.
Room Quality
7.97
Rooms were criticized for being small and old; lack of basic amenities impacted perceptions.
Amenities
9.92
Limited basic amenities were mentioned, such as no crib despite prior request; this influenced ratings.
Value for Money
7.95
Guests felt the stay was not worth the money spent, particularly due to negative experiences.
Food and Beverage
5.91
Breakfast received particularly negative feedback, impacting overall satisfaction with food services.
Overall Experience
6.96
The overall experience was heavily criticized, with multiple guests stating they would not return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 16:53

Property Description

Free Gym and Rooftop Terrace with Pool
Experience luxury at Novotel Barcelona City with complimentary access to the gym and a stunning roof terrace featuring a seasonal outdoor pool with breathtaking views of Barcelona.

Modern Rooms with Free Wi-Fi
Relax in our air-conditioned rooms adorned with simple, modern décor and enjoy amenities like free Wi-Fi and flat-screen satellite TV. Families are welcome, with up to 2 children under 16 staying for free.

Gourmet Dining and Panoramic Views
Indulge in Mediterranean cuisine at our restaurant and sip on cocktails at the rooftop gourmet bar while taking in the panoramic city views. Don't miss the chance to unwind in style during your Barcelona stay.

Book now to elevate your Barcelona experience at Novotel Barcelona City.

Important information:

Guests must present the same credit card at check-in that was used to make the reservation.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Parking is subject to availability due to limited spaces.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Thu, Oct 1, 2026 until Wed, Mar 31, 2027
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BCN

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 30 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 15 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.2
Based on 4658 reviews
Cleanliness: 6.96
Service: 9.93
Location: 10
Room Quality: 7.97
Amenities: 9.92
Value for Money: 7.95
Food and Beverage: 5.91
Overall Experience: 6.96
G
gurpreet Singh • extended_group • gb
7
Good and versatile
Pros:

Good and clean

Cons:

Food was cold

2026-07-11 • via Nuitee
Y
Yana • family_with_children • ua
7
2026-07-10 • via Nuitee
M
Marina • solo_traveller • cy
10
2026-07-10 • via Nuitee
T
Tamara • solo_traveller • fr
7
En demi-teinte
Pros:

Le rooftop pour boire un verre en fin de journée est vraiment sympa, avec une vue imprenable sur la Familia Sagrada.
Les chambres sont spacieuses et confortables. Le petit-déjeuner est top, beaucoup de choix salé et sucré, des fruits frais, nombreux choix de thé et tisanes, et bien plus encore.

Cons:

Le repas au restaurant en demi-pension a été une véritable déception. Rien n'est cuisiné, tout a été réchauffé.
Entrée : Cannelloni sauce aux truffes d'été. Sauce très acide, aucun goût de truffe et farce insipide.
Plat : Bacalau mousseline à l'ail. Le poisson minuscule et beaucoup trop cuit, et la mousseline à l'ail de la taille d'une pièce de 50 ct et carbonisée. Les légumes ont sauvés le plat!
Dessert : Crème Catalane. Le sketch! Attendu 25 min le dessert pour arrivé encore liquide, on aurait dit une soupe! Tellement liquide que la caramélisation n'a pas marché. Un goût indescriptible, mais clairement rien à voir avec la crème Catalane... Elle 10x meilleure en supermarché, c'est dire!
Un conseil, éviter cette option et faites quelques pas pour manger dans les alentours.
La piscine au rooftop est minuscule et en triangle, avec de grandes marches tout du long qui empiète grandement sur la piscine déjà très petite. Difficile de profiter en fin de journée tellement il y avait des enfants qui chahutaient dans l'eau.

2026-07-09 • via Nuitee
A
Annick • family_with_children • fr
10
Cons:

Dîner au restaurant de la.hotel
Service pas à la hauteur d’un hôtel 5 étoiles

2026-07-09 • via Nuitee
L
Lukasz • family_with_children • pl
9
2026-07-08 • via Nuitee
A
Andrea • solo_traveller • sk
6
Stay was nice, but the invoicing process is real disaster.
Pros:

The rooftop bar is very comfortable and the view is magnificient.

Cons:

To get correct invoice from this property was horror. In spite of telling them correct invoice details beforehand, then at the reception in person, we had to send more than 10 messages and e-mails afterwards and it did not come correct even after month of our stay.

2026-07-07 • via Nuitee
S
Shweta • solo_traveller • in
10
2026-07-07 • via Nuitee
A
Alessandra • solo_traveller • it
10
2026-07-06 • via Nuitee
G
Guerrero Cherem • family_with_children • fi
7
2026-07-06 • via Nuitee
C
Connie • extended_group • us
9
We enjoyed our very nice suite.
Pros:

Great location. Very clean and safe. Loved the restaurant, too.

Cons:

I was surprised there were no phone / computer charging outlets in the room. At night, our room was quite dark - needed a bit more light to work.

2026-07-06 • via Nuitee
Z
Zan • family_with_children • gb
10
This hotel absolutely does the job 👍
Pros:

The roof top bar and pool and is in a good area

2026-07-05 • via Nuitee
H
Hayley • couple • gb
9
Nice hotel in a good location
Pros:

Good location, spacious rooms and great view from the roof top bar

Cons:

N/A

2026-07-05 • via Nuitee
A
Aymen • solo_traveller • tn
5
Pros:

Emplacement

Cons:

Les équipements

2026-07-04 • via Nuitee
L
Loredana • solo_traveller • ro
9
2026-07-04 • via Nuitee
D
Dominique • family_with_children • fr
9
Super
Pros:

Tout et surtout la gentille du personnel

Cons:

Rien

2026-07-03 • via Nuitee
D
Dr Ibrahim • solo_traveller • sa
9
One of the best hotels in Barcelona.
Pros:

Pleasant and polite staff. Big room. Beautiful view from the room and 19th floor. Breakfast was amazing, varieties, taste, and hygiene. Housekeeping was up to expectations and very helpful. Great place to stay in.

Cons:

The price is overestimated.

2026-07-03 • via Nuitee
S
Salvatore Pilato • family_with_children • it
9
Soggiorno con famiglia a Barcellona
Pros:

Albergo moderno con bella terrazza panoramica e piscina sul tetto; colazione ottima e completa di tutto; posizione tranquilla e silenziosa. A pochi passi c'è un bellissimo parco, con tante attrezzaature anche per i bimbi, purtroppo l'abbiamo scoperto l'ultimo giorno

Cons:

la stanza era minuscola ma gia lo sapevo e quindi l'ho accettato; la posizione è un po' decentrata rispetto alle principali attrazioni turitische, ma ci sono sempre taxi all'uscita dell'hotel. Non mi è piaciuto non aver trovato neanche una presa elettrica in bagno per attaccare il mio phon e lo spazzolino elettrico.

2026-07-02 • via Nuitee
K
Kumkum • family_with_children • gb
8
2026-06-30 • via Nuitee
翔(SHO) • family_with_children • de
10
2026-06-30 • via Nuitee