Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Good location
Beautiful views
Cons:
Poor service
Unclean rooms
Inadequate food quality

Categories

Cleanliness
6.96
Multiple reviews highlight issues with cleanliness, including black mould in the bathroom and inadequate cleaning.
Service
9.93
Service issues were reported, including poor attitude from staff and mismanagement during check-in.
Location
10
The hotel’s location is noted as good by some reviewers, contributing positively.
Room Quality
7.97
Rooms were criticized for being small and old; lack of basic amenities impacted perceptions.
Amenities
9.92
Limited basic amenities were mentioned, such as no crib despite prior request; this influenced ratings.
Value for Money
7.95
Guests felt the stay was not worth the money spent, particularly due to negative experiences.
Food and Beverage
5.91
Breakfast received particularly negative feedback, impacting overall satisfaction with food services.
Overall Experience
6.96
The overall experience was heavily criticized, with multiple guests stating they would not return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 16:53

Property Description

Free Gym and Rooftop Terrace with Pool
Experience luxury at Novotel Barcelona City with complimentary access to the gym and a stunning roof terrace featuring a seasonal outdoor pool with breathtaking views of Barcelona.

Modern Rooms with Free Wi-Fi
Relax in our air-conditioned rooms adorned with simple, modern décor and enjoy amenities like free Wi-Fi and flat-screen satellite TV. Families are welcome, with up to 2 children under 16 staying for free.

Gourmet Dining and Panoramic Views
Indulge in Mediterranean cuisine at our restaurant and sip on cocktails at the rooftop gourmet bar while taking in the panoramic city views. Don't miss the chance to unwind in style during your Barcelona stay.

Book now to elevate your Barcelona experience at Novotel Barcelona City.

Important information:

Guests must present the same credit card at check-in that was used to make the reservation.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Parking is subject to availability due to limited spaces.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Thu, Oct 1, 2026 until Wed, Mar 31, 2027
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BCN

Location

Guest Reviews

8.2
Based on 4809 reviews
Cleanliness: 6.96
Service: 9.93
Location: 10
Room Quality: 7.97
Amenities: 9.92
Value for Money: 7.95
Food and Beverage: 5.91
Overall Experience: 6.96
A
Adel family_with_children ly
8
إقامة جيدة وانصح به
Pros:

موقع الفندق ونظافته وسوف أعود للإقامة به مره اخرى

Cons:

الموظف الذي يقف بالباب وكانّه حارس يفترض ان يقوم بمساعدة الزبائن بحمل الحقائب

2026-09-11 via Nuitee
J
Juanjo solo_traveller ad
10
2026-09-11 via Nuitee
C
Cesare family_with_children it
10
2026-09-10 via Nuitee
A
Ali couple fr
1
HORRIBLE
Pros:

a fuir qualité de service vraiment médiocre et réception très mal poli

Cons:

a fuir qualité de service vraiment médiocre et réception très mal poli, chambre sale, serviette pas lavé, cheveux dans la douche, très mal reçu, ne perdez pas votre argent avec cette hôtel qui n’en vaut pas le coup.

2026-09-09 via Nuitee
J
Jimena solo_traveller pe
8
2026-09-08 via Nuitee
C
Céline family_with_children fr
9
Super séjour en famille hôtel et personnels adorables
Pros:

L’emplacement, le petit dej, la piscine et le bar roof top, la literie et la vue.

2026-09-08 via Nuitee
I
Ilona solo_traveller ch
8
2026-09-08 via Nuitee
Y
Yasin family_with_children tr
6
2026-09-08 via Nuitee
M
Marius family_with_children ro
3
Un sejur dezamăgitor, care nu s-a ridicat la nivelul prezentării și al scorului afișat.
Pros:

Singurul aspect cu adevărat pozitiv a fost restaurantul. Atât micul dejun, cât și cina au fost bune.

Cons:

Realitatea este foarte diferită de ceea ce apare în fotografiile de prezentare. Camera nu era curată: am găsit murdărie și fire de păr, iar atenția acordată curățeniei și detaliilor a fost foarte slabă. Mobilierul era deteriorat, iar lipsa unei ventilații corespunzătoare a făcut șederea și mai neplăcută. Sincer, după experiența noastră, nu înțeleg cum această unitate de cazare a primit un scor atât de mare.

2026-09-08 via Nuitee
M
MORAD solo_traveller sa
7
2026-09-07 via Nuitee
C
collevecchio family_with_children it
9
2026-09-07 via Nuitee
M
Martin couple ch
9
calm retreat from city buzz
Pros:

the room was silent (we did have a corner room though), the laminate in the room (vs the carpet that used to be there years back), the coffee and organic tea in the room, the fact that the hotel offered some free drinks for the minibar, the room was cleaned well. The staff at the reception were helpfull. we were there with 30 degrees celcius outside. So it was welcome to have a good airconditioning available in the room.

Cons:

the bathroom was very clean, however shows a bit dated now. maybe provide some water in the fitness room.

2026-09-06 via Nuitee
S
Sarabia Lopez family_with_children fr
7
2026-09-06 via Nuitee
I
Iulia family_with_children gb
7
Okay room, but disappointing service and a noisy night.
Pros:

We did not have breakfast, so I cannot comment on that.

The room itself was okay, but considering that the booking clearly stated we were a family of four, I was disappointed that the sofa bed for the children was not prepared. There were no sheets, pillows or proper bedding. I called reception and was told someone would come to prepare it, but they only brought a duvet and left. In the end, I had to prepare the bed myself and give the children our own pillows.

We also had repeated problems with the lifts. You need to use a hotel key card to access the floors, but our card often did not work, meaning we could not even get up to our room without going back to reception. This was extremely inconvenient.

The rooftop pool was one of the better parts of the stay. It was clean and generally a nice place to relax.

However, I was also uncomfortable with the atmosphere around the rooftop bar. There were women who appeared to be actively approaching and flirting with male guests, including my husband, without seeming concerned whether they were there with their partners or families. It made the environment feel inappropriate and uncomfortable, and I was surprised that this behaviour was allowed to continue inside the hotel.

There was also a lot of noise during the night in the corridor, including people arguing and doors being slammed, which made it difficult to sleep.

Overall, the hotel had some positive points, particularly the clean rooftop pool, but the poor preparation of the room, lift access problems, noise and uncomfortable atmosphere around the rooftop bar made the stay disappointing.

Cons:

The sofa bed for the children was not prepared despite the booking being for a family of four. There were no sheets, pillows or proper bedding provided, and even after calling reception, the issue was not fully resolved. I had to prepare the bed myself and give the children our own pillows.

There was also a lot of noise during the night in the corridor, including people arguing and doors being slammed, which made it difficult to sleep.

2026-09-04 via Nuitee
M
MIROSŁAW family_with_children pl
10
2026-09-03 via Nuitee
M
Mountain family_with_children za
8
2026-09-03 via Nuitee
H
Herminia couple mz
8
Good..
Pros:

The rooms are good,,,

Cons:

The location is very good.

2026-09-02 via Nuitee
S
Sofia solo_traveller us
1
2026-09-02 via Nuitee
P
Piotr family_with_children pl
10
2026-08-31 via Nuitee
M
Marianna couple it
10
Lo consiglio a tutti
Pros:

Tutto

Cons:

Niente

2026-08-31 via Nuitee