Residence Inn by Marriott North Conway

Hotels
Residence Inn
9.1 (560 reviews)
1801 White Mountain Highway , North Conway , us

Free
Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Great location
Good amenities
Delicious breakfast
Cons:
Cold lobby during breakfast
Some furniture needs replacing
Lighting on entrance needed

Categories

Cleanliness
8.31
Rooms were clean, though some comments indicated areas that could benefit from better attention.
Service
9.78
Staff were consistently described as friendly, helpful, and attentive, particularly Kristen R.
Location
9.32
The hotel is central to White Mountain activities, within walking distance to shopping and restaurants.
Room Quality
8.77
Rooms were noted as spacious and comfortable, with some concerns about specific furniture needing replacement.
Amenities
8.8
Amenities were generally well-received, including gym, pool, and breakfast offerings.
Value for Money
9.26
Appears to provide good value for the stay, with many positive remarks on the overall experience.
Food and Beverage
9.31
The breakfast was praised for variety and quality, especially the freshly prepared items.
Overall Experience
9.28
Overall, guests expressed high satisfaction with their stay, despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-26 01:55

Property Description

Mountain Retreat with Modern Comforts

Luxurious Accommodations: The Residence Inn by Marriott North Conway offers studios and suites with full kitchens and 49-inch flat-screen TVs, providing guests with the perfect blend of comfort and convenience.

Relaxation and Recreation: Guests can unwind in the heated indoor pool and hot tub, stay active in the well-equipped fitness center, and enjoy a complimentary continental breakfast each morning, ensuring a rejuvenating stay.

Prime Location: Situated on the edge of White Mountain National Forest, this hotel is a haven for nature lovers. With Cranmore Mountain Resort just 3 miles away and attractions like Attitash Mountain Resort and Storyland Amusement Park within easy reach, there's no shortage of adventure.

Book your stay now and experience the ultimate mountain getaway at the Residence Inn by Marriott North Conway!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PWM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Free public parking is possible on site (reservation is not possible).

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

9.1
Based on 560 reviews
Cleanliness: 8.31
Service: 9.78
Location: 9.32
Room Quality: 8.77
Amenities: 8.8
Value for Money: 9.26
Food and Beverage: 9.31
Overall Experience: 9.28
M
mike couple us
9
2026-07-22 via Nuitee
N
Nikolaj family_with_children dk
4
Aldrig igen
Pros:

Der var vaskemaskiner

Cons:

Latterlig indretning af bad/toilet, så der ikke er nogen dør til der hvor håndvasken er. Rengøring mangelfuld. Alt for mange små skrigende unger, der løber og roder rundt på alle vegne.

2026-07-15 via Nuitee
E
Elessandro couple br
10
Tudo certo. Recomendo.
Pros:

Estacionamento na frente do hotel, fácil sem manobrista, gratuito e seguro. Quarto amplo. Camas confortáveis, chuveiro bom.

2026-07-07 via Nuitee
I
Itay family_with_children il
10
2026-07-05 via Nuitee
Y
Yaron solo_traveller il
9
Pros:

החדר מרווח ומעוצב יפה מאוד.
בקבלה מקבלים אותך בשתייה ועוגיות

Cons:

ארוחת הבוקר דלה ולא טעימה

2026-07-04 via Nuitee
8
857SteveS Family Portland, Maine
8
Good for families
Pros:

Really nice spot for families close to lots of restaurants and activities. The hotel is still undergoing remodeling so the breakfasts are a bit chaotic in an active construction zone. Also, one of the elevators was broken, which made for long wait times. But the rooms were great and the pool is nice.

2026-07-02 via Tripadvisor
D
donnas277 Family Boston, Massachusetts
10
Family Vacation!
Pros:

Property was great! Staff wonderful! Breakfast was definitely a plus! 13 of us and everyone I believe had the same experience.

2026-06-28 via Tripadvisor
E
emilybA2450EQ Friends getaway
10
Amazing Customer Service
Pros:

We came for a softball tournament and the hotel was so incredibly accommodating. They even opened breakfast early so the girls could have breakfast before their games. Kristen R who assisted with breakfast was so friendly and welcoming. Her customer service was top notch and its service like this that makes us want to come and stay again! Thank you, Kristen and thank you to all the staff.

2026-06-21 via Tripadvisor
I
I8460OEisraelr Family
10
Weekend Getaway for our 24th Wedding Anniversary and Father's Day!!
Pros:

We keep returning to this hotel because we are treated very well here. Kristen always carries personal conversations with us like we are family and we so appreciate her and the staff.

2026-06-19 via Tripadvisor
O
Oded family_with_children il
9
Great hotel, highly recomended!
Pros:

Big rooms, lovely staff, very good breakfast with gluten-free options.
Nice gym, pool and hot tub.
Free smores in the firepit is a nice bonus!

Cons:

They are renovating the place so many construction workers all around. I realize it is temporary but was still unpleasant.

2026-06-11 via Nuitee
J
judithwG980ZI Business Honolulu, Oahu, Hawaii
10
Best staff and service around
Pros:

I have been staying here off and on for the past year for work. The staff are amazing and always go out of their way to make my stay enjoyable. Even with the huge renovation project, I chose to stay here. You can find comparative hotels nearby but you will not find the same outstanding service and care anywhere else. There are so many examples I can provide but the main one is how the ladies in the morning take care of me. Kristen R always provides me with a weather update and grabs me fruit or yogurt since I leave for work before the kitchen is fully open. She takes care of everyone she sees and goes out of her way to wish you a great day. And if you need anything or have an issue, Kristen will drop everything and take care of it. My daily highlight was seeing Kristen and her side kick Judy💗Amazing staff I consider family now.

2026-06-09 via Tripadvisor
L
L9058RSchristinel Couples
4
Heavy renovations June 1-4
Pros:

Upon arrival we found the hotel undergoing major renovations with no advance warning from the website nor reservation confirmation email. Parking lot and lobby were filled with construction storage containers, vehicles and workers (respectively) and the hotel lobby was filled with noise and workers. One day we were told a new sofa had to be delivered so we left the room for that. As a side note, the room was filled with a very strong fragrance so we had to keep the windows open to make it tolerable. We had stayed there in the past but after this experience we will look for another place to stay.

2026-06-05 via Tripadvisor
M
Mobile43009485490 Family
10
Excellent Hotel!
Pros:

great location, nice rooms, good computers on lobby level, etc. and great hotel in general

2026-06-01 via Tripadvisor
R
R7990LVbrians Family
10
Family and I had a great weekend here
Pros:

Under renovation but did not severely impact the stay. Rooms and pool / spa area were clean and staff was very attentive. Thanks Kristen R. and staff for the great breakfast!

2026-05-27 via Tripadvisor
G
garywZ9020YD Family
10
our home away from home
Pros:

This was our 4th stay at the Residence Inn, N. Conway, NH...and just like the first 3 visits, we love everything about this hotel, but most especially the friendly and profesiional staff! Patty, Dennis, Kristen and Adell were all instrumental in making us feel at home and well cared for througout our week long visit. The renovated rooms are very nice and the breakfast bar was excellent. Without doubt we will be back for a 5th and more visit to the lovely hotel.

2026-05-20 via Tripadvisor
P
Paula couple ca
8
We were impressed with the new Reno’s.
Pros:

The location was great. The rooms were newly renovated. There was EV charging there. Nice decor and nice outdoor spaces. Price was right.

2026-05-20 via Nuitee
W
Wanderer04351051955 Friends getaway
10
Great for sports teams
Pros:

I just wanted to take a minute to thank you so much for hosting our team during our 10 U softball tournament in North Conway New Hampshire this past weekend. From the planning process with Mary Anne to the friendliness of your staff, the weekend was excellent. The pool was the highlight for the kids & the adults loved the patio area.

I want to give a special shout out to Kristen R. & Judy for their help getting an early breakfast ready for our team. It wasn’t until 8:30 PM on Saturday night that we learned that we had an 8 AM game the next day, I asked the front desk if they could do some kind of modified breakfast for us to feed the kids before we left the hotel by 6:45 AM, the front desk couldn’t confirm it, but did say they’re pretty good about that… I gave her my cell phone number and asked if she could have somebody text me to confirm whether they could do something so I could let the team know. When I woke up at 5:30 I had a text stating that breakfast would be ready early and not just to modified breakfast but a full hot breakfast.

Thank you so much for the extra care and hospitality! If we do this tournament next year, we will definitely be staying at your hotel again.

2026-05-18 via Tripadvisor
O
Ollie couple gb
10
Fantastic hotel, amazing staff, great facilities. Highly recommend
Pros:

Recently refurbished. Gym machines were top of the range. Jacuzzi really warm and relaxing. Staff were exceptional. Really friendly and made you feel really welcome. Liked the melting of marshmallows over fire pit. Great location. Highly recommend. Incredible value for money.

Cons:

No bar

2026-05-17 via Nuitee
K
Kelli solo_traveller us
10
2026-05-13 via Nuitee
J
James6060 Family
10
Great Refurb
Pros:

This hotel is currently undergoing an extensive refurb so a lot of rooms are out of use. This meant that the hotel had few guests so the pool and lovely hot tub were often empty. The refurbished rooms are fantastic, very high quality and spacious. I was not really disturbed by the work but you might not get a quiet lie.

The location is great. You can walk to the outlets, restaurants, supermarket etc and be in the mountains after a short drive. Most of the staff are really pleasant too and are very welcoming.

My only complaint would be that the self service laundry is expensive compared to competitors. $9 to wash and dry is almost double the standard rate usually charged at Hilton’s and more than double some others I’ve used. Other than the expense, it’s also hard to get $9 worth of quarters.

Overall, this is a fantastic hotel. When the refurb is complete, I can imagine this being the best hotel in North Conway.

2026-05-10 via Tripadvisor