Residence Inn by Marriott North Conway

Hotels
Residence Inn
9.1 (507 reviews)
1801 White Mountain Highway , North Conway , us

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Pets allowed
BBQ facilities
Lift / Elevator
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Great location
Good amenities
Delicious breakfast
Cons:
Cold lobby during breakfast
Some furniture needs replacing
Lighting on entrance needed

Categories

Cleanliness
8.31
Rooms were clean, though some comments indicated areas that could benefit from better attention.
Service
9.78
Staff were consistently described as friendly, helpful, and attentive, particularly Kristen R.
Location
9.32
The hotel is central to White Mountain activities, within walking distance to shopping and restaurants.
Room Quality
8.77
Rooms were noted as spacious and comfortable, with some concerns about specific furniture needing replacement.
Amenities
8.8
Amenities were generally well-received, including gym, pool, and breakfast offerings.
Value for Money
9.26
Appears to provide good value for the stay, with many positive remarks on the overall experience.
Food and Beverage
9.31
The breakfast was praised for variety and quality, especially the freshly prepared items.
Overall Experience
9.28
Overall, guests expressed high satisfaction with their stay, despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-26 01:55

Property Description

Mountain Retreat with Modern Comforts

Luxurious Accommodations: The Residence Inn by Marriott North Conway offers studios and suites with full kitchens and 49-inch flat-screen TVs, providing guests with the perfect blend of comfort and convenience.

Relaxation and Recreation: Guests can unwind in the heated indoor pool and hot tub, stay active in the well-equipped fitness center, and enjoy a complimentary continental breakfast each morning, ensuring a rejuvenating stay.

Prime Location: Situated on the edge of White Mountain National Forest, this hotel is a haven for nature lovers. With Cranmore Mountain Resort just 3 miles away and attractions like Attitash Mountain Resort and Storyland Amusement Park within easy reach, there's no shortage of adventure.

Book your stay now and experience the ultimate mountain getaway at the Residence Inn by Marriott North Conway!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PWM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Free public parking is possible on site (reservation is not possible).

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

9.1
Based on 507 reviews
Cleanliness: 8.31
Service: 9.78
Location: 9.32
Room Quality: 8.77
Amenities: 8.8
Value for Money: 9.26
Food and Beverage: 9.31
Overall Experience: 9.28
A
Adri family_with_children co
8
Todo muy bien
Pros:

La habitación grande y con todo lo necesario

Cons:

Desayuno muy básico pero resuelve

2026-03-19 via Nuitee
J
jeri extended_group us
10
We were comfortable, and happy
Pros:

very nice staff and very accommodating. gracious.

2026-03-17 via Nuitee
P
Pammylou family_with_children us
10
2026-03-04 via Nuitee
N
Natalia couple ca
8
2026-03-02 via Nuitee
J
judithwG980ZI Business
10
Love this place!
Pros:

I stayed here again for work and had my family stay with me. The staff here are all special and always try their best to make us feel like family. I was upgraded to a larger room and provided with everything we could want/need. My son especially enjoyed going to breakfast. Kristen R made him feel right at home and always talked with him. I would rush to work worry free, knowing Kristen was watching over my son. Kristen is such a special person and always goes out of her way to help everyone feel like family. I’m always happy to see her💜.

2026-02-28 via Tripadvisor
S
sakurajude Family
10
Love staying here 💜
Pros:

I stayed here again for work, but had my family with me this time. As always, it was a great stay! I was upgraded to a larger room and received the best service anytime we needed anything. My son particularly loved going to breakfast. Each morning Kristen R greeted us and made sure to talk with my son as I rushed off to work. She truly goes above and beyond making us feel like family. I love staying here and appreciate the special attention Kristen R pays us!

2026-02-28 via Tripadvisor
1
119alisonf Family
10
Great family hotel
Pros:

Another fantastic stay at this hotel. We stay here often to ski and absolutely love it. The staff is incredible and so helpful. Suzy at the front desk welcomes us each stay and ensures we have everything we need.

Highly recommend.

2026-02-28 via Tripadvisor
K
katierC225CG Family
10
Wonderful experience, helpful and friendly staff, great local attractions
Pros:

Had the BEST experience over February vacation at the Residence Inn in North Conway. Kristen R, Suzanne, Dennis and Team were beyond helpful with everything our family needed, offering suggestions, coupons, tips and smiles! Our family had a great time mixing up swimming and visiting Cranmore for snowtubing and bopping around the outlets. Highly recommend! Wonderful people! We appreciate you!

2026-02-26 via Tripadvisor
F
F6001PMchristinam Family
10
If you want a warm welcome and treated special stay here.
Pros:

We spent Feb 3rd thru Feb 14th everyday was wonderful thanks to a fantastic staff! From Reception with Amanda and Suzy who helped us whenever we needed them. They helped us add 2 nights and add my rewards number and always a smile no matter the type of day they might have been having. The breakfast was always ready with teams of Jim and Sharon and Kristen R and Judy. Plenty of great conversations and always ready to help us out if we had a special request. Our housekeeper Katie M. always cheerful and accommodating with our special needs of training a new service dog. It snowed several inches during our stay. I was pleasantly surprised that our car and all the others had the snow brushed off of them by the staff. During the day they have fruit infused water, coffee, tea or hot chocolate available and in the evening freshly baked chocolate chip cookies. I highly recommend this Inn to anyone looking for a stay in North Conway, NH!

2026-02-13 via Tripadvisor
V
VANESSA couple ca
8
cozy and relaxing
Pros:

pool area
outdoor fireplace with smores was awesome

Cons:

disappointed that there were no cocktail hour with snacks from 5-7 as advertised

2026-02-11 via Nuitee
S
S2167PHsteveb Family Oxford, Connecticut
10
Great family hotel and great staff
Pros:

We had a great time here. Hotel was clean and the staff was friendly. I really want to call out Kristen from the breakfast crew. She was so friendly and was great to our 18 month old daughter

2026-02-07 via Tripadvisor
S
sarahvM6819ZU Family
10
Gluten Free Breakfast
Pros:

Our family had a wonderful experience here. We loved having a full kitchen in the room as well as the accommodations like the hot tub and fire pit outside.

In particular, we had a great experience with the complimentary breakfast. I am gluten free and Kristen R went above and beyond to help me! If you ask, they have gluten free bagels and muffins available. She gave me a bagel and brought out a gluten free only toaster to help heat it up. They made sure no cross contamination occurred in the process brining it back into the kitchen once I was done to make sure no one else uses it. The muffins were great as well and Kristen was very helpful in making sure I had everything I needed.

2026-01-25 via Tripadvisor
Y
Yblh176 Family United States
10
Nice hotel in great location
Pros:

Great stay at the Residence Inn. Nice location and about 25 mins to Attitash. Customer service was top-notch and everyone was very friendly. My kids appreciated the cookies after a day on the slopes.

2026-01-21 via Tripadvisor
C
catherineqins Family
8
Friendly staff, great space/amenities and good location
Pros:

We stay regularly at the hotel especially in the winter for skiing. Staff is great - especially Kristen Roberts and her breakfast staff who works hard to serve daily breakfast every day. Front desk staff is always friendly and housemen are attentive to requests. Amenities like are pool, hot tub and outdoor s’mores are fun, especially for kids. I love the hot tub after skiing. It is great that it’s a pet friendly hotel too, but one small negative feedback is more thorough cleaning of the dog/per fur after fur guests leave. The room we stayed at had a lot of dog hair but the houseman helped clean it after we called. The carpet in the room was worn out but i understand the hotel is going through renovation so hopefully that will be replaced. Overall, it is a great place to stay for our ski trips and we like the location, close to downtown North Conway and restaurants and ski mountains (Canmore and Attitash) of course.

2026-01-20 via Tripadvisor
A
Allan couple us
9
I would recommend this hotel.
Pros:

Everyone was very nice and helpful. Room was clean. The sofa does need replacing .

2026-01-20 via Nuitee
A
Amy solo_traveller us
7
some staff were knowledgeable, friendly. Room was very comfortable....water pressure and temperatu
Pros:

comfort of the room, having coffee/tea available all the time generous parking lot

Cons:

walking through front door only to step on drop cloths, around paint buckets, paint bucket on reception desk no staff in sight except painters who smiled. This did not give a good first impression re welcoming guests, safety and staff. A simple sign at the front door saying "welcome, please pardon our mess as we update our lounge/etc"

2026-01-20 via Nuitee
Y
Y4940WMcaseyb Family
10
Great experience
Pros:

Great experience! Clean, welcoming and friendly environment - with easy access to the mountain. S’mores kits were lots of fun! Kristen R. was warm, kind, helpful and a wonderful ambassador for the Marriott brand.

2026-01-19 via Tripadvisor
M
Mary solo_traveller us
10
Restful and relaxing
Pros:

Everyone was so friendly and helpful.

Cons:

Only scammed eggs at breakfast for egg products

2026-01-19 via Nuitee
P
Paula couple us
9
2026-01-19 via Nuitee
P
P7723EPnicolej Family
10
Friendly staff
Pros:

**Kristen R** was wonderful in the kitchen! She was extremely friendly, welcoming, and clearly took pride in her work. Everything was consistently clean, organized, and fully stocked, which made the whole experience even better. It’s obvious she pays close attention to detail and genuinely cares about providing great service. Thank you, Kristen, for your hard work and positive attitude!

2026-01-18 via Tripadvisor