Hampton Inn Richmond - South

Hotels
Hampton Inn
7.4 (358 reviews)
4300 Commerce Road , Richmond , us

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Clean Rooms
Comfortable Beds
Friendly Staff
Cons:
Noisy Location
Service Issues
Breakfast Quality

Categories

Cleanliness
8.04
Most guests noted clean rooms, although some minor cleanliness issues were reported.
Service
7.01
Mixed sentiments regarding service, with some positive comments on staff friendliness but notable dissatisfaction with reception.
Location
7.05
Convenient off-highway location, but proximity to noise raised concerns.
Room Quality
7.5
Generally comfortable rooms, with complaints regarding room readiness and mattress issues.
Amenities
7.53
Standard amenities available, though some common options were missing.
Value for Money
7.99
Reasonable pricing for the quality offered, despite some concerns.
Food and Beverage
6.54
Breakfast experience varied, with some guests disappointed by food temperature and options.
Overall Experience
7.51
Overall a satisfactory stay, with room for improvement in service and amenities.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 23:24

Property Description

Indulge in Comfort and Convenience

Delightful Amenities: Start your day with a complimentary hot breakfast and unwind in guest rooms with 32-inch flat-screen TVs.

Relax and Recharge: Take a dip in the indoor pool, hit the fitness center, or utilize the business center and laundry facilities during your stay.

Home Away from Home: Enjoy the convenience of microwaves, mini-refrigerators, coffee makers, and spacious work desks in your guest room.

Book your stay at the Hampton Inn Richmond-South for a perfect blend of relaxation and exploration in Richmond, Virginia.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PHF

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.4
Based on 358 reviews
Cleanliness: 8.04
Service: 7.01
Location: 7.05
Room Quality: 7.5
Amenities: 7.53
Value for Money: 7.99
Food and Beverage: 6.54
Overall Experience: 7.51
B
Brian solo_traveller us
10
Pros:

The quality of the room was nice the beds were comfortable! The free breakfast that was included was good also!

Cons:

We had to pay for parking for each night we were there for

2026-08-17 via Nuitee
R
RICHARD couple us
9
2026-08-14 via Nuitee
B
byron solo_traveller us
10
Pros:

the staff

Cons:

switched my king size to a queen size because room wasn't ready

2026-08-14 via Nuitee
J
Jermaine couple us
6
It was just ok. Not sure if I will be back at this facility.
Pros:

Front desk personnel and breakfast.

Cons:

Location, value, beds were not comfortable and had to pay for parking.

2026-08-13 via Nuitee
P
psrees1962 Couples Rehoboth, Massachusetts
2
Don't stay here greedy owners
Pros:

Stayed here last night after driving 12 and a half hours we arrived they asked for my credit card to put a $100 deposit this is not a full service Hotel all they have is candy bars and soda the full service hotel across the street only requires $25 just playing with our money then I am told that I have to pay $10 a night for parking I'm handicapped and have a handicap sticker that's not acceptable she was nice enough to comp it got to the room no air conditioning and since I know a little bit about things because I maintain properties it was not going to work while we were there went down there spent five minutes arguing with her because she wanted to come up and take a look at it and didn't even have a clue about air conditioning all I wanted was another room after 5 minutes I got it get up in the morning no coffee I would never stay here I would never recommend this property or any property these people own all they care about is money and not their customer will definitely be letting Hilton customer relations know about my experience

2026-08-11 via Tripadvisor
U
U3582AGdeem Family
2
Do not stay here
Pros:

Got here today. You have to pay for parking. There were no cookies. The TV does not turn on. The phone doesn’t work. The front desk clerk does not give a damn and says there are no other rooms to move us to, even though I can book one online. Never again.

2026-08-08 via Tripadvisor
J
John couple us
8
Good stay
Pros:

Breakfast was very good, location is close to VA Hospital, the Handicap room, the bathroom did have required hand rails but the bath was a tub so it hard to access. Also the controls for shower head were Mount hi and not very accessible.

Cons:

Lay out of Handicap bath, see above remarks.

2026-08-08 via Nuitee
G
Gabby couple us
8
Pros:

The people were very sweet.

Cons:

The walls were very patchy XD!

2026-08-06 via Nuitee
B
Banks solo_traveller us
7
Comfortable and Safe
Pros:

Clean and organized

Cons:

Too close to the highway and a lot of traffic noise. Also additional fees for parking were added. You are required to pay to park here.

2026-08-04 via Nuitee
P
Paiement solo_traveller us
8
2026-08-04 via Nuitee
C
Carlos J couple us
10
2026-07-21 via Nuitee
T
Trenai solo_traveller us
9
2026-07-21 via Nuitee
T
Terance family_with_children us
9
Enjoyable
Pros:

Great customer service

Cons:

Pool area felt like a sauna all day. There is no air circulating

2026-07-20 via Nuitee
R
richard solo_traveller us
9
Pros:

I didn't like the fact that they charged me $8 for parking, when I 'm paying customer

2026-07-15 via Nuitee
A
Amika couple us
1
Cons:

Charged twice

2026-07-13 via Nuitee
T
Timothy solo_traveller us
4
2026-07-12 via Nuitee
S
Shirley solo_traveller de
8
Pros:

Bed

Cons:

Pillows

2026-07-12 via Nuitee
T
Tashica Smith solo_traveller us
7
2026-07-08 via Nuitee
M
Muhammad family_with_children us
2
Staf not helping
Pros:

Because no car parking free

Cons:

No tv work no staff come and check l request but not come

2026-07-06 via Nuitee
C
CARLOTTA solo_traveller us
3
Ripped off
Pros:

The room was clean the property needs to be updated

Cons:

Parking fee of 9.95 a night. For a small unsecured parking lot.

So this hotel wants to say that the cost of the room does not include parking in their lot. Ridiculous!! You have no choice but to pay or lose the room. And now a 3rd party has my credit card information. Totally not acceptable!! I’ll never book here again.

And the lie they told about all Hampton Inns moving to this parking fee. Not true

2026-06-27 via Nuitee