Hampton Inn Richmond - South

Hotels
•
Hampton Inn
7.4 (298 reviews)
4300 Commerce Road , Richmond , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Lift / Elevator
Express check-in/check-out
Safety deposit box
Fax/photocopying
Facilities for disabled guests
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Clean Rooms
Comfortable Beds
Friendly Staff
Cons:
Noisy Location
Service Issues
Breakfast Quality

Categories

Cleanliness
8.04
Most guests noted clean rooms, although some minor cleanliness issues were reported.
Service
7.01
Mixed sentiments regarding service, with some positive comments on staff friendliness but notable dissatisfaction with reception.
Location
7.05
Convenient off-highway location, but proximity to noise raised concerns.
Room Quality
7.5
Generally comfortable rooms, with complaints regarding room readiness and mattress issues.
Amenities
7.53
Standard amenities available, though some common options were missing.
Value for Money
7.99
Reasonable pricing for the quality offered, despite some concerns.
Food and Beverage
6.54
Breakfast experience varied, with some guests disappointed by food temperature and options.
Overall Experience
7.51
Overall a satisfactory stay, with room for improvement in service and amenities.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 23:24

Property Description

Indulge in Comfort and Convenience

Delightful Amenities: Start your day with a complimentary hot breakfast and unwind in guest rooms with 32-inch flat-screen TVs.

Relax and Recharge: Take a dip in the indoor pool, hit the fitness center, or utilize the business center and laundry facilities during your stay.

Home Away from Home: Enjoy the convenience of microwaves, mini-refrigerators, coffee makers, and spacious work desks in your guest room.

Book your stay at the Hampton Inn Richmond-South for a perfect blend of relaxation and exploration in Richmond, Virginia.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PHF

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    Wired internet is available in the hotel rooms and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.4
Based on 298 reviews
Cleanliness: 8.04
Service: 7.01
Location: 7.05
Room Quality: 7.5
Amenities: 7.53
Value for Money: 7.99
Food and Beverage: 6.54
Overall Experience: 7.51
J
Jacquelyn • couple • us
9
2026-02-12 • via Nuitee
M
Milton • family_with_children • us
4
First and LAST stay!
Pros:

The facility was decorated very nicely.

Cons:

The highway noise from 95, was loud, during the night the hotel was loud. People slamming doors and talking loudly. Housekeeping came in and made up the beds but nothing else was done. They left the trash, didn't leave clean towels. The key card for the back door demagnitized and the staff that open the door for us walked slowly to come open the door after 6 minutes standing in cold 29° weather. We will not be staying there again. It was not worth the price.

2026-01-23 • via Nuitee
R
Robert • couple • us
8
2026-01-20 • via Nuitee
P
parrotheadsailor • Couples • Phoenix, Arizona
8
Not a bad HI
Pros:

Not a bad HI. The good; It's close to downtown, maybe a 10 minute drive taking either the back roads or the 95. The staff was very nice. Everything was clean. There are a couple of parking spots for vehicles towing trailers. The bad; (and this is mainly aimed at management, and might be specific to room 216.) The platform bed frames had box springs under the mattresses. Mine squeaked everyime I moved and it woke us up. The AC unit had a 'fan always on' button, but it didn't work, and the cycling on and off woke us up, instead of a white noise. And then there was the excessive air freshener in our room. It was a good smell, but overpowering. Someone got a little carried away spraying it around. We really didn't get our usual good sleep at HI's, but I'm not trying to complain. I'd certainly give this HI another chance.

2026-01-19 • via Tripadvisor
N
Nathan • couple • us
7
2026-01-19 • via Nuitee
N
Nakoia • family_with_children • us
3
Would not stay there again.
Pros:

Experience wasn’t bad until the fire alarm went off at 1:29am and the staff didn’t alert us what was happening or why, nor was there an evacuation plan. There was a chemical smell noted, left in the middle of the night. Beds and pillows were uncomfortable.

Cons:

Fire alarm in the middle of the night, no evacuation plan, beds/pillows were uncomfortable.

2026-01-19 • via Nuitee
J
Jeanette • extended_group • us
5
We felt it was a little out of the way. And there was no car service available. No restaurants near
Cons:

Our tv signal went out Saturday morning and although we asked several times for someone to come and look at it no one came. Apparently there was no staff to address the problem 🤷‍♀️

2026-01-19 • via Nuitee
B
Barbara • couple • us
3
Very dissatisfied for price paid, staff with flat personality
Pros:

Great shower

Cons:

Too close to highway. Staff having conversations in other language. Fire alarm gone off at 3 am, false alarm. No one picked up phone when called front desk. Toilet paper roll would not stay on roller, had to put on top of toilet. Staff with flat personality.

2026-01-19 • via Nuitee
S
Samuel • solo_traveller • us
9
Pros:

Mucho

Cons:

Nada

2026-01-16 • via Nuitee
1
197dank • Solo travel • Hoboken, New Jersey
6
A place to crash
Pros:

Highway location, convenient to where I was teaching, typical Hampton Inn, nice staff, a bit worn, inexpensive.

2026-01-14 • via Tripadvisor
C
Caponigro • couple • us
9
2026-01-05 • via Nuitee
S
Steve • couple • ca
9
Très bien
Pros:

Très propre bon lit pour bien dormir

Cons:

Rien

2026-01-03 • via Nuitee
L
Linda • couple • us
8
Hampton inns are usually a good option for us
Pros:

I mostly like Hampton properties pretty solid stay

Cons:

Uneventful, I can’t remember much about it

2025-12-29 • via Nuitee
R
Robert • couple • us
10
2025-12-28 • via Nuitee
T
Tracey • family_with_children • us
7
Solid experience
2025-12-28 • via Nuitee
D
Dionna • couple • us
8
2025-12-28 • via Nuitee
C
Caponigro • couple • us
10
Pros:

Ease off highway. Clean, big room, nig bathroom

Cons:

Approached by man on parking lot looking for money. Mattress was comfortable except it was pitched to the middle

2025-12-27 • via Nuitee
A
Alexis • couple • us
10
2025-12-25 • via Nuitee
S
Samuel • solo_traveller • us
10
2025-12-24 • via Nuitee
J
JOHN • couple • us
7
2025-12-20 • via Nuitee