The Giacomo Niagara Falls NY, an Ascend Collection Hotel

Hotels
•
Ascend Collection
9 (1236 reviews)
222 First Street , Niagara Falls , us
+1 716-299-0200

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Heating
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Review Highlights

Pros:
Great Location
Friendly Staff
Beautiful Rooms
Cozy Atmosphere
Cons:
Noise Issues
Inconsistent Cleanliness
Limited Amenities

Categories

Cleanliness
8.46
There were mentions of a dirty elevator and issues with noise from plumbing, which negatively impacted the perception of cleanliness.
Service
9.43
Staff was described as friendly and supportive, with particular praise for housekeeping and management.
Location
9.97
Many reviews praised the hotel's excellent location, being close to the Falls and other attractions.
Room Quality
8.92
Rooms were generally described as beautiful and cozy, although some had issues like cold temperatures and a non-functioning TV.
Amenities
8.45
While there were some positive remarks about amenities, there were also complaints regarding the roof deck and insufficient bath towels.
Value for Money
8.91
The value was seen as good, though some guests reflected mixed feelings about the quality of breakfast in relation to previous stays.
Food and Beverage
8.46
Delicious breakfast was mentioned, but some guests noted it didn't meet their previous expectations.
Overall Experience
9.43
Overall, the experience was positive with high likelihood of returning, despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 10:30

Property Description

Luxury Boutique Hotel near Niagara Falls

Sky-High Views: The Giacomo boasts a 19th-floor Skye View Room, offering breathtaking views of the Niagara Falls, providing a unique and unforgettable experience for guests.

Elegant Accommodations: Each modern room is thoughtfully designed with a walk-in shower, plush bedding, a desk, and a 32-inch flat-screen cable TV. For added luxury, select rooms feature a stonework covered electric fireplace or spa bath, ensuring a comfortable and indulgent stay.

Deluxe Amenities: Guests can unwind in the full lounge, stay active in the gym, or connect with loved ones using the free Wi-Fi. The hot breakfast buffet is a perfect start to the day, offering a delicious and convenient dining option.

Experience luxury and convenience at the Giacomo - book your stay now and make unforgettable memories near the Niagara Falls.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BUF

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9
Based on 1236 reviews
Cleanliness: 8.46
Service: 9.43
Location: 9.97
Room Quality: 8.92
Amenities: 8.45
Value for Money: 8.91
Food and Beverage: 8.46
Overall Experience: 9.43
P
Prasad • solo_traveller • us
9
Pros:

Location was very clise to the falls which helped a lot. We could leave baggage safely on premises after check out and use the time to explore surroundings

2026-08-08 • via Nuitee
S
Srivatsa • family_with_children • us
3
2026-08-08 • via Nuitee
R
Rachael • solo_traveller • us
4
2026-08-07 • via Nuitee
S
SEGEV • family_with_children • il
8
קרוב למפלים ובמלון יש חניה צמודה
Pros:

מיקום טוב, קרוב למפלים בצד האמריקאי וגם למעבר לצד הקנדי. חדר נחמד ומרווח. עוגיות ביתיות מחכות לאורחים כל יום. הם דאגו לחניה צמודה למלון. חדר גדול ומרווח שכלל שתי מיטות כפולות.

Cons:

מלון יחסית ישן, ללא לובי וחדר אוכל קטן. ארוחת בוקר בסיסית מאוד, ללא פירות או ירקות.

2026-08-06 • via Nuitee
P
pinilv • solo_traveller • il
7
Pros:

Large rooms, secure parking and a wonderful location

Cons:

Our 2 rooms was not cleaned properly. We found hair on the sheets. The facilities in the room were in very poor condition. Noise in the room due to the plumbing.

2026-08-06 • via Nuitee
L
Luis • family_with_children • us
9
2026-08-06 • via Nuitee
A
Asfia • family_with_children • us
9
2026-08-06 • via Nuitee
A
Ana Cristina • solo_traveller • co
10
2026-08-04 • via Nuitee
G
Gavin • couple • us
10
2026-08-04 • via Nuitee
J
Jarrod • solo_traveller • us
10
Loved the staff.have not had that level of service at a hotel before
Pros:

The staff. Literally the best.

Cons:

The town of Niagara is not what I thought it was going to be. The location was not the greatest. But it was convenient.

2026-08-03 • via Nuitee
P
PAOLA ANDREA • couple • co
9
Excelente!
Pros:

La ubicación a pasos de distancia del parque, la comodidad de la habitación y la amabilidad del personal.

Cons:

Todo estuvo perfecto.

2026-08-02 • via Nuitee
V
Vladimir • couple • us
10
Pros:

В целом нам всё понравилось. Отель удобно расположен, номер был чистым и комфортным, персонал вежливый и доброжелательный. Заселение прошло быстро, во время проживания никаких серьёзных проблем не возникло. Хороший вариант для поездки к Ниагарскому водопаду. Остались довольны и можем рекомендовать этот отель.

Cons:

Единственное, что можно отметить, — отелю уже не помешало бы небольшое обновление. Видно, что он немного устарел, и косметический ремонт сделал бы его ещё более привлекательным. При этом это никак не повлияло на комфорт нашего проживания — в целом мы остались очень довольны.

2026-07-24 • via Nuitee
T
Thomas • family_with_children • ch
5
Average hotel in good location
Pros:

Hotel in good location for visiting the falls. Friendly staff. Private parking.

Cons:

Small room, not so clean, many appliances with defects. Sofabed not prepared, although reservation was made.

2026-07-22 • via Nuitee
B
Bálint • solo_traveller • hu
10
2026-07-21 • via Nuitee
C
Charlotte • couple • us
10
2026-07-21 • via Nuitee
T
THIERRY • couple • fr
8
3 nuits pour apprécier le coin
Pros:

Situation géographique permettant de faire la plupart des attractions à pied. Chambre confortable. Place de parking en face de l’hôtel. Personnel à l’accueil très aimable. Calme.

Cons:

Petit déjeuner moyen. L’hôtel mériterait un petit coup de neuf côté déco car véritable potentiel.

2026-07-21 • via Nuitee
A
Auke • solo_traveller • nl
7
2026-07-18 • via Nuitee
W
Wilder • solo_traveller • us
4
2026-07-17 • via Nuitee
D
Darlene Baker • solo_traveller • us
10
The falls
Pros:

All of it

Cons:

There was nothing to complain about.

2026-07-17 • via Nuitee
R
Robert • couple • us
10
Relaxing
Pros:

The loocation was within walking distance to the Falls and provided free secure parking. The included breakfast was great.

2026-07-17 • via Nuitee