The Giacomo, an Ascend Collection Hotel

Hotels
•
Ascend Collection
9 (1163 reviews)
222 First Street , Niagara Falls , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Great Location
Friendly Staff
Beautiful Rooms
Cozy Atmosphere
Cons:
Noise Issues
Inconsistent Cleanliness
Limited Amenities

Categories

Cleanliness
8.46
There were mentions of a dirty elevator and issues with noise from plumbing, which negatively impacted the perception of cleanliness.
Service
9.43
Staff was described as friendly and supportive, with particular praise for housekeeping and management.
Location
9.97
Many reviews praised the hotel's excellent location, being close to the Falls and other attractions.
Room Quality
8.92
Rooms were generally described as beautiful and cozy, although some had issues like cold temperatures and a non-functioning TV.
Amenities
8.45
While there were some positive remarks about amenities, there were also complaints regarding the roof deck and insufficient bath towels.
Value for Money
8.91
The value was seen as good, though some guests reflected mixed feelings about the quality of breakfast in relation to previous stays.
Food and Beverage
8.46
Delicious breakfast was mentioned, but some guests noted it didn't meet their previous expectations.
Overall Experience
9.43
Overall, the experience was positive with high likelihood of returning, despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 10:30

Property Description

Luxury Boutique Hotel near Niagara Falls

Sky-High Views: The Giacomo boasts a 19th-floor Skye View Room, offering breathtaking views of the Niagara Falls, providing a unique and unforgettable experience for guests.

Elegant Accommodations: Each modern room is thoughtfully designed with a walk-in shower, plush bedding, a desk, and a 32-inch flat-screen cable TV. For added luxury, select rooms feature a stonework covered electric fireplace or spa bath, ensuring a comfortable and indulgent stay.

Deluxe Amenities: Guests can unwind in the full lounge, stay active in the gym, or connect with loved ones using the free Wi-Fi. The hot breakfast buffet is a perfect start to the day, offering a delicious and convenient dining option.

Experience luxury and convenience at the Giacomo - book your stay now and make unforgettable memories near the Niagara Falls.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BUF

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Free private parking is possible at a location nearby (reservation is needed).

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9
Based on 1163 reviews
Cleanliness: 8.46
Service: 9.43
Location: 9.97
Room Quality: 8.92
Amenities: 8.45
Value for Money: 8.91
Food and Beverage: 8.46
Overall Experience: 9.43
S
Stephen • solo_traveller • us
9
2026-06-06 • via Nuitee
D
Dr. Farid • family_with_children • de
8
2026-06-06 • via Nuitee
D
Dr. Farid • family_with_children • de
8
2026-06-06 • via Nuitee
M
Michele • solo_traveller • it
9
Tutto bellissimo e un’esperienza unica.
Pros:

Albergo storico ma che ha il suo fascino. Davanti in pratica alle cascate. Con parcheggio chiuso e custodito dall’altra parte della strada. Per me è la mia moto il massimo. Anche la camera allineata alla storicità dell’albergo. Peró piacevole. Reception molto attiva e gentile. La vista al tramonto del 19esimo piano impagabile.

Cons:

La location per la colazione ha 9 tavolini e quindi sempre coda per farla.

2026-06-04 • via Nuitee
J
Jon • couple • au
4
Great location but very noisy rooms and awful breakfasts
Pros:

The hotel is an impressive building from the outside albeit a little worn inside and it is in a really good location for the Falls

Cons:

I don't normally complain but in this case I feel I have to. All of the plumbing pipes in the rooms are exposed. This wouldn't have been a problem except they were really noisy. At times we felt we were staying in a factory not a hotel due to the noise. I wore ear plugs at night and I could still hear them and sometimes they were so loud they woke me despite the ear plugs. When I asked the reception about them they couldn't have cared less. They said oh you are on the fourth floor so you are hearing the plumbing from all the floors above you. As evidence of the sheer lack of care from this hotel the breakfasts were also dismal.

2026-06-03 • via Nuitee
C
Caldwell • solo_traveller • us
9
Good Value for the Price
Pros:

The location was great. The staff was friendly. Parking was convenient. They had a hot breakfast.

Cons:

No fitness center or pool.

2026-06-03 • via Nuitee
A
Amy • solo_traveller • us
8
2026-06-02 • via Nuitee
A
Arndt • couple • de
8
2026-06-02 • via Nuitee
T
TAMÁS • couple • hu
8
2026-06-01 • via Nuitee
S
Shankar • solo_traveller • us
8
Pros:

Liked the room and location walkable to Niagara state park

Cons:

We dint like the fact that they are so strict with check in and check out times

The toilet flush was not working

2026-05-31 • via Nuitee
M
Michael • couple • de
8
2026-05-31 • via Nuitee
J
Jackson • couple • us
7
It was good
Pros:

Nice

Cons:

Clean parking lot

2026-05-30 • via Nuitee
M
Martina • extended_group • it
10
Perfetto
Pros:

Struttura molto bella e molto comoda per raggiungere le cascate. Un grande plus è il parcheggio gratuito di fronte all’hotel.
Stanze curate con un bagno enorme (vasca da bagno con idromassaggio E doccia), al piano terra forniscono gratuitamente anche caffè e biscotti.
Il bar della struttura è molto bello e il personale è stato molto gentile e disponibile

Cons:

Nulla

2026-05-30 • via Nuitee
N
Nichole • solo_traveller • us
9
2026-05-30 • via Nuitee
S
Sowmik • family_with_children • us
7
Pros:

Breakfast was good. The 19th floor deck offers a decent view of the city and the falls.

Cons:

The hotel needs some TLC. The commode had water stains and the property was very old and needs renovation.

2026-05-28 • via Nuitee
N
NEHA • extended_group • in
8
Pros:

its in a convenient location, easy to walk to the falls... hotel was neat and clean

Cons:

the parking spot could have been easier. entry door is not the most convenient to use when you have luggage with you....

2026-05-28 • via Nuitee
N
Nerea • couple • es
10
2026-05-28 • via Nuitee
A
Alvarado • couple • us
10
2026-05-27 • via Nuitee
J
Jackson • couple • us
10
2026-05-27 • via Nuitee
A
Aaron • family_with_children • us
10
Excellent hotel, highly recommend.
Pros:

Great location in the middle of everything. Easily walkable to the falls. Excellent shower, spacious suite that was clean and looked great. Would definitely stay here again!

2026-05-26 • via Nuitee