Royal Mail Hotel

Hotels
8.8 (158 reviews)
98 Parker Street , Dunkeld , au

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Heating
Terrace
See all facilities

Review Highlights

Pros:
Comfortable rooms
Excellent staff service
Great food quality
Beautiful location
Cons:
Cleanliness issues (insects)
Power failure during stay

Categories

Cleanliness
8.26
Feedback indicated minor issues with insects in the bathroom, but otherwise acceptable.
Service
9.23
Staff received praise for engaging interactions and prompt issue resolution.
Location
9.27
Location is highlighted positively due to room views and being a perfect stopover.
Room Quality
8.72
Rooms are described as comfortable and quiet, though there's feedback about shower preferences.
Amenities
8.75
Amenities rated well, supported by good toiletries and available services.
Value for Money
8.71
Perceived as fairly priced, though some pricing noted as high for regional standards.
Food and Beverage
9.26
Food quality received excellent remarks, particularly for dinner experiences.
Overall Experience
8.23
Overall experience good, but power failure impacted guests' perceptions negatively.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 04:12

Property Description

Luxurious Amenities and Dining Experience

The Royal Mail Hotel in Dunkeld offers a luxurious experience with free WiFi, an outdoor pool, and fine-dining at Wickens restaurant. Guests can enjoy Nespresso coffee machines, herbal teas, and mountain or garden views from their rooms.

Unique Experiences and Tours

Explore the largest kitchen garden in the Southern Hemisphere with a chef-led tour, or hike exclusive walking tracks to see a 420-year-old River Red Gum tree. Don't miss the Wine Cellar Tutorial for a comparative tasting experience.

Convenient Location and Activities

Located near Grampians National Park, the hotel provides easy access to Mount Sturgeon and Hamilton. Guests can also enjoy activities like hiking and take advantage of free parking and electric vehicle charging stations.

Experience luxury, fine dining, and unique tours at Royal Mail Hotel. Book now for an unforgettable stay.

Important information:

Please note that there is a 1% charge when you pay with a credit card.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MEL

Location

Guest Reviews

8.8
Based on 158 reviews
Cleanliness: 8.26
Service: 9.23
Location: 9.27
Room Quality: 8.72
Amenities: 8.75
Value for Money: 8.71
Food and Beverage: 9.26
Overall Experience: 8.23
H
Hugh • couple • au
7
FAIR
Pros:

OK

Cons:

ROOM LIGHTS.....BREAKFAST NOT INCLUDED

2026-08-10 • via Nuitee
E
Edwina • couple • au
8
2026-08-06 • via Nuitee
M
maryann • solo_traveller • au
9
Lovely, quiet, clean hotel with beautiful walks in the vicinity.
Pros:

Location - lovely quiet town with spectacular views.
Rooms a well laid out so as to be very private.
The bar area with the open fire is a great place to relax and have a glass of wine.

Cons:

Quite expensive

2026-08-05 • via Nuitee
P
Peter • solo_traveller • au
7
Avoid staying here on Mondays or Tuesdays as nothing is open.
Pros:

Gorgeous room, beautiful views, very comfortable bed!

Cons:

To stay in a 4 star hotel with no facilities open was disappointing. It felt like a ghost hotel. Perhaps just open Wednesdays - Sundays or at the very least have the bar open for a quick drink….

2026-08-04 • via Nuitee
A
Aditya • extended_group • sg
8
Fantastic stay, amazing food, super comfortable, and warm and helpful service!
Pros:

Amazing setting, spectacular restaurants, amazingly personable service, the bed was like a cocoon and incredibly comfortable, amazing shower with super hot water… lots of positives!

Cons:

The bathroom could have a heat lamp to warm it up - it was freezing… though the shower did make up for it. Also, would be useful (but not critical) to have a side shower instead of the (or in addition to) the rain shower, and just having one EV charging bay operational was a bit inconvenient as we planned to charge there… but ended up using the nearby Evie spot.

2026-07-24 • via Nuitee
S
StevoK • couple • gb
8
Very comfortable trip and in a very relaxing part of the country.
Pros:

Bed and view from room of Mt Sturgeon

Cons:

No bar in hotel or swimming pool, exercise room.

2026-07-18 • via Nuitee
T
The Travel Queen • couple • au
8
View to die for!
Pros:

The view was spectacular! The meal at Parker St Project was spectacular (I recommend the lamb shoulder)! The bed was super comfy and I loved the selection of pillows.

Cons:

Being charged $190 for the hot tub. Given the price of the rooms, I think this is unreasonable.

2026-07-14 • via Nuitee
D
Daniel • family_with_children • au
9
2026-07-05 • via Nuitee
P
Pocock • couple • au
10
Outstanding views
Pros:

We had a lovely comfortable room with a lovely view of the Grampians

Cons:

Nothing

2026-06-12 • via Nuitee
E
Eugenia • couple • au
9
2026-06-12 • via Nuitee
E
Emma • couple • au
7
2026-06-09 • via Nuitee
M
Max • couple • au
10
Wonderful staff, beautiful grounds, gardens, and rooms.
2026-06-05 • via Nuitee
C
Clive • couple • au
10
2026-05-30 • via Nuitee
T
Torben • couple • au
9
Great enjoyed the garden tour
Pros:

Somellier was great with wine selection food was delicious

Cons:

Restaurant doesn't have breakfast which we have enjoyed in the past

2026-05-24 • via Nuitee
P
Peter • couple • au
9
Pros:

Make sure you take up the offers for the conservation and other tours on offer to guests. They were excellent.

2026-05-14 • via Nuitee
K
Katherine • couple • au
10
Fantastic as always. Love the addition of the wellness space
2026-05-13 • via Nuitee
D
David • couple • au
10
2026-05-10 • via Nuitee
C
Chihao • couple • au
8
2026-05-03 • via Nuitee
A
Andrew • couple • au
10
Exceeded expectations.
Pros:

Everything

2026-04-26 • via Nuitee
A
Alan • couple • au
10
2026-04-24 • via Nuitee