Quality Hotel City Centre

Hotels
•
Quality Inn
8.4 (1743 reviews)
22 Elizabeth Street , Coffs Harbour , au

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Luggage storage
See all facilities

Review Highlights

Pros:
Helpful staff
Great location
Comfortable beds
Cons:
Cleanliness issues
Limited food options
Noise from outside

Categories

Cleanliness
8.01
Several comments on unpleasant odors and cleanliness issues such as urine smell and cigarette odor.
Service
9.28
Positive mentions of helpful staff and services.
Location
9.52
Multiple reviews highlight the great location as a significant advantage.
Room Quality
8.47
Generally comfortable with some issues like noise and small insects reported.
Amenities
7.5
Limited food options and some amenities like the restaurant and breakfast did not meet expectations.
Value for Money
8.46
Some reviews mention that the price feels excessive for the offered services.
Food and Beverage
7.01
The breakfast options were criticized for being limited and perceived as overpriced.
Overall Experience
8.98
Most guests had a positive experience despite some noted issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 04:01

Property Description

Luxurious Amenities
Quality Hotel City Centre offers a seasonal outdoor swimming pool, fitness centre, and an à la carte restaurant and bar. Guests enjoy free access to laundry facilities, WiFi, and on-site parking.

Comfortable Rooms
Each room features an en suite bathroom with complimentary toiletries, air conditioning, and an LCD TV. Guests can also make use of the refrigerator and tea/coffee making facilities provided.

Culinary Delights
The on-site restaurant serves a self-serve continental breakfast and modern Australian cuisine during the week. Indulge in delicious meals just steps away from your room.

Book your stay at Quality Hotel City Centre now for a luxurious and convenient experience.

Important information:

Please note that Amex and Diners now has 2% fee, Visa and MasterCard still 1.5%.

Please note that there is a non refundable 1.5% charge when you pay with a credit card. A valid credit card must be presented upon arrival. Please note that the credit card presented on check-in must be in the same name as the guest on the booking confirmation.

Please note that the property offers daily housekeeping Monday-Friday. If you are staying over the weekend and require fresh towels or anything else, please inform reception the day prior. If you wish to opt out of housekeeping during your stay please let reception know.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: CFS

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for AUD 25 per person per night when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.4
Based on 1743 reviews
Cleanliness: 8.01
Service: 9.28
Location: 9.52
Room Quality: 8.47
Amenities: 7.5
Value for Money: 8.46
Food and Beverage: 7.01
Overall Experience: 8.98
S
Shannara • couple • au
7
2026-03-28 • via Nuitee
P
Paul • couple • au
10
2026-03-25 • via Nuitee
J
Jessica • extended_group • au
10
We will be back
Pros:

The apartment style rooms.
perfect for the size group we had

Cons:

more garbage bags provided

2026-03-24 • via Nuitee
P
Paul • couple • au
10
2026-03-24 • via Nuitee
M
Matead • extended_group • au
9
2026-03-23 • via Nuitee
J
Julie • solo_traveller • au
9
2026-03-22 • via Nuitee
M
MARK • solo_traveller • au
10
2026-03-22 • via Nuitee
M
martin • couple • gb
8
Pros:

Room was spacious. Comfy bed. Good shower and laundry facilities.

Cons:

Late night noise.

2026-03-21 • via Nuitee
T
Ting • family_with_children • au
9
2026-03-18 • via Nuitee
C
Castle • family_with_children • au
10
Pros:

Good location. Happy friendly Staff.

2026-03-18 • via Nuitee
M
Michelle • family_with_children • au
8
Pros:

Beds were very comfortable. Was raining so didn’t use the pool or other facilities. Just a one night stopover in our way home.

Cons:

Bathrooms a bit outdated but clean

2026-03-16 • via Nuitee
S
Sandra • couple • au
6
2026-03-15 • via Nuitee
K
kayladyson • family_with_children • au
9
2026-03-14 • via Nuitee
C
Chris • solo_traveller • au
9
2026-03-14 • via Nuitee
K
Kellie • family_with_children • au
10
2026-03-12 • via Nuitee
D
David • extended_group • au
7
Pleasant enough for a 1 night stay ample room that ticked the minimum boxes. Good for small family
Pros:

Aircon in all rooms. Space. Clean room. Clean linen.
Location. Away from noise and highway etc. Proximity to central town.

Cons:

Bed was a little soft. Cool white Fluro lighting throughout makes it feel like a hospital. Softer Warm white globes would make it less bright and sanitary feeling. Bathroom basic shower head not great.

2026-03-10 • via Nuitee
K
Keith • solo_traveller • au
9
2026-03-09 • via Nuitee
A
Atul • family_with_children • au
10
2026-03-09 • via Nuitee
A
Annette • family_with_children • au
9
It was good
Pros:

Clean and the pool

Cons:

Parking could not fit in the garage as not enough room

2026-03-09 • via Nuitee
S
Sergio • couple • au
8
2026-03-08 • via Nuitee