Quality Hotel City Centre

Hotels
•
Quality Inn
8.4 (1743 reviews)
22 Elizabeth Street , Coffs Harbour , au

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Luggage storage
See all facilities

Review Highlights

Pros:
Helpful staff
Great location
Comfortable beds
Cons:
Cleanliness issues
Limited food options
Noise from outside

Categories

Cleanliness
8.01
Several comments on unpleasant odors and cleanliness issues such as urine smell and cigarette odor.
Service
9.28
Positive mentions of helpful staff and services.
Location
9.52
Multiple reviews highlight the great location as a significant advantage.
Room Quality
8.47
Generally comfortable with some issues like noise and small insects reported.
Amenities
7.5
Limited food options and some amenities like the restaurant and breakfast did not meet expectations.
Value for Money
8.46
Some reviews mention that the price feels excessive for the offered services.
Food and Beverage
7.01
The breakfast options were criticized for being limited and perceived as overpriced.
Overall Experience
8.98
Most guests had a positive experience despite some noted issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 04:01

Property Description

Luxurious Amenities
Quality Hotel City Centre offers a seasonal outdoor swimming pool, fitness centre, and an à la carte restaurant and bar. Guests enjoy free access to laundry facilities, WiFi, and on-site parking.

Comfortable Rooms
Each room features an en suite bathroom with complimentary toiletries, air conditioning, and an LCD TV. Guests can also make use of the refrigerator and tea/coffee making facilities provided.

Culinary Delights
The on-site restaurant serves a self-serve continental breakfast and modern Australian cuisine during the week. Indulge in delicious meals just steps away from your room.

Book your stay at Quality Hotel City Centre now for a luxurious and convenient experience.

Important information:

Please note that Amex and Diners now has 2% fee, Visa and MasterCard still 1.5%.

Please note that there is a non refundable 1.5% charge when you pay with a credit card. A valid credit card must be presented upon arrival. Please note that the credit card presented on check-in must be in the same name as the guest on the booking confirmation.

Please note that the property offers daily housekeeping Monday-Friday. If you are staying over the weekend and require fresh towels or anything else, please inform reception the day prior. If you wish to opt out of housekeeping during your stay please let reception know.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: CFS

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for AUD 25 per person per night when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.4
Based on 1743 reviews
Cleanliness: 8.01
Service: 9.28
Location: 9.52
Room Quality: 8.47
Amenities: 7.5
Value for Money: 8.46
Food and Beverage: 7.01
Overall Experience: 8.98
E
Emily • couple • au
8
2026-02-14 • via Nuitee
L
Leigh • family_with_children • au
10
2026-02-12 • via Nuitee
K
Kate • couple • au
10
2026-02-09 • via Nuitee
K
Kacee • family_with_children • au
10
2026-02-08 • via Nuitee
C
Caroline • extended_group • au
9
2026-01-28 • via Nuitee
B
Barbara • extended_group • gb
9
Good accommodation
Pros:

Very clean and spacious very friendly staff

Cons:

Had town house parking too small for large car but were able to park in main car park

2026-01-27 • via Nuitee
Y
Yihong • couple • au
8
2026-01-27 • via Nuitee
S
Sabina • family_with_children • au
10
Would definitely book again!!
Pros:

Everything

Cons:

Clean and staff were friendly

2026-01-27 • via Nuitee
S
SUSAN • family_with_children • au
10
Pros:

We often stay here when we are travelling through coffs, nice hotel a short walk away for dinner

Cons:

Face washers in the room would be nice

2026-01-27 • via Nuitee
R
renato • solo_traveller • au
9
2026-01-27 • via Nuitee
M
Marco • family_with_children • de
7
2026-01-27 • via Nuitee
J
Joy • couple • au
7
Nice comfortable room but 2 cans of beer cost $28.
Pros:

Location

Cons:

Not suitable for disabled people.
Mini bar items too expensive.

2026-01-27 • via Nuitee
T
Teng • family_with_children • au
7
Pros:

Convenient Location

Cons:

The garage is a bit difficult for bigger cars. But the off-street parking is close by.

2026-01-26 • via Nuitee
R
Rebecca • family_with_children • au
10
2026-01-26 • via Nuitee
S
Shcherbakov • family_with_children • au
10
I will come back and will recommend this place to others
Pros:

Clean spacious rooms, nice maintenance of facility - looked modern and fresh, very friendly staff, who helped to book family room for reasonable price.

2026-01-26 • via Nuitee
V
Victoria • family_with_children • au
9
Staff are friendly and there is plenty of space
Pros:

Great variety of room options - able to get a 3 bedroom apartment which is rare.

Cons:

A little difficult for less mobile people as there are steps.

2026-01-26 • via Nuitee
M
Michael • family_with_children • au
8
Really comfortable and good facilities.
Pros:

good, clean facilities and easy to access. The kids enjoyed the pool and was great to break up the road trip and use the gym.

Cons:

The mark down is due to the challenges on entering the garage, it is far too small and tight and there should be restrictions on guests leaving there cars overnight and blocking access. An easy solution would be to restrict access to loading of vehicles only.

2026-01-26 • via Nuitee
M
Manish • family_with_children • in
8
Pros:

Great place in a very convenient location. The rooms are very clean and spacious. Loved the stay highly recommended.

Cons:

Breakfast could be improved with more hot food options. Additional EV charging stations would also be appreciated.

2026-01-26 • via Nuitee
J
John • couple • au
8
2026-01-25 • via Nuitee
T
Tanoy • family_with_children • au
5
2026-01-25 • via Nuitee