Quality Hotel City Centre

Hotels
•
Quality Inn
8.4 (1811 reviews)
22 Elizabeth Street , Coffs Harbour , au

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
See all facilities

Review Highlights

Pros:
Helpful staff
Great location
Comfortable beds
Cons:
Cleanliness issues
Limited food options
Noise from outside

Categories

Cleanliness
8.01
Several comments on unpleasant odors and cleanliness issues such as urine smell and cigarette odor.
Service
9.28
Positive mentions of helpful staff and services.
Location
9.52
Multiple reviews highlight the great location as a significant advantage.
Room Quality
8.47
Generally comfortable with some issues like noise and small insects reported.
Amenities
7.5
Limited food options and some amenities like the restaurant and breakfast did not meet expectations.
Value for Money
8.46
Some reviews mention that the price feels excessive for the offered services.
Food and Beverage
7.01
The breakfast options were criticized for being limited and perceived as overpriced.
Overall Experience
8.98
Most guests had a positive experience despite some noted issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 04:01

Property Description

Luxurious Amenities
Quality Hotel City Centre offers a seasonal outdoor swimming pool, fitness centre, and an à la carte restaurant and bar. Guests enjoy free access to laundry facilities, WiFi, and on-site parking.

Comfortable Rooms
Each room features an en suite bathroom with complimentary toiletries, air conditioning, and an LCD TV. Guests can also make use of the refrigerator and tea/coffee making facilities provided.

Culinary Delights
The on-site restaurant serves a self-serve continental breakfast and modern Australian cuisine during the week. Indulge in delicious meals just steps away from your room.

Book your stay at Quality Hotel City Centre now for a luxurious and convenient experience.

Important information:

Please note that Amex and Diners now has 2% fee, Visa and MasterCard still 1.5%.

Please note that there is a non refundable 1.5% charge when you pay with a credit card. A valid credit card must be presented upon arrival. Please note that the credit card presented on check-in must be in the same name as the guest on the booking confirmation.

Please note that the property offers daily housekeeping Monday-Friday. If you are staying over the weekend and require fresh towels or anything else, please inform reception the day prior. If you wish to opt out of housekeeping during your stay please let reception know.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: CFS

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for AUD 25 per person per night when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.4
Based on 1811 reviews
Cleanliness: 8.01
Service: 9.28
Location: 9.52
Room Quality: 8.47
Amenities: 7.5
Value for Money: 8.46
Food and Beverage: 7.01
Overall Experience: 8.98
V
Venu Suseela • couple • au
10
2026-05-06 • via Nuitee
S
Sally • couple • au
10
Excellent!
Pros:

Location was great
Staff very friendly and helpful

2026-05-06 • via Nuitee
R
Robert • solo_traveller • au
7
2026-05-05 • via Nuitee
W
Wang • family_with_children • au
6
一般般，性价比不高
Pros:

位置好

Cons:

早餐配备太低

2026-05-04 • via Nuitee
S
Sini • solo_traveller • au
10
2026-05-04 • via Nuitee
S
Sekhon • extended_group • in
9
2026-05-04 • via Nuitee
K
Kereni • solo_traveller • au
10
2026-05-04 • via Nuitee
F
fabrice • couple • fr
8
Bon compromis qualité prix pour une étape
Pros:

Simple et confortable, grand parking, petite piscine
Laundry avec sèche linge à disposition

Cons:

Proche de la Pacific Highway, mais le contournement en cours d achèvement améliorera ce détail

2026-05-04 • via Nuitee
S
Steven • solo_traveller • au
9
2026-05-03 • via Nuitee
Y
YL • family_with_children • au
8
2026-05-03 • via Nuitee
Z
Zach • family_with_children • au
8
Pleasantly surprised
Pros:

Staff terrific, room was clean and comfortable and well sized, beds and linen good, just bring some earplugs if you don’t sleep with road noise

Cons:

Road noise - kind of a negative from the positive of the hotels location

2026-05-02 • via Nuitee
W
Wendy • couple • au
8
Pros:

They accommodated my elderly mum in a room without stairs which was greatly appreciated
The location is close to many things

2026-05-02 • via Nuitee
B
Brittany • solo_traveller • au
9
It’s extremely clean. Great location. Very modern and beds are very comfortable.
Pros:

It’s extremely clean, modern and beds are very comfortable.

Cons:

I would have rated it 10/10 but there was a smell coming from the bathroom sink drain. It would just need some drain cleaner and it would be fine. I did pour a few jugs of boiling water down it which helped.

2026-04-25 • via Nuitee
S
Simone • couple • au
7
2026-04-23 • via Nuitee
C
Candice • family_with_children • au
10
Pros:

Location, cleanliness, well maintained

Cons:

Unallocated parking, made it hard to find a park and tight parking

2026-04-22 • via Nuitee
H
HEATHER • couple • au
10
We really liked our stay, close to town for a walk to restaurants and shopping. Definitely stay agai
Pros:

The room was spacious and well set out. Shower was excellent, nice and hot. The bed was okay, but I just think the matress needs to be flipped over. I felt like my feet were higher than my head. But it was doable.

Cons:

I think the lights outside were bright, like xmas lights and stayed on for most of the night. ..and the curtains didn't block out the light. But overall Our stay was great.

2026-04-20 • via Nuitee
P
Paul • solo_traveller • au
9
Recommended
Pros:

Location, ease of check-in, good size room and cleanliness. Very impressed.

Cons:

Nothing. Everything either met or exceeded expectations.

2026-04-20 • via Nuitee
S
Sally • couple • au
9
Very friendly, helpful staff - will stay again!
Pros:

We were able to charge our EV overnight which was very helpful! Good position, nice and quiet.

2026-04-19 • via Nuitee
G
Gail • solo_traveller • au
9
Pros:

Location
Clean

2026-04-18 • via Nuitee
M
Melanie • family_with_children • au
10
2026-04-17 • via Nuitee