Quality Hotel City Centre

Hotels
•
Quality Inn
8.4 (1836 reviews)
22 Elizabeth Street , Coffs Harbour , au

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
Heating
See all facilities

Review Highlights

Pros:
Helpful staff
Great location
Comfortable beds
Cons:
Cleanliness issues
Limited food options
Noise from outside

Categories

Cleanliness
8.01
Several comments on unpleasant odors and cleanliness issues such as urine smell and cigarette odor.
Service
9.28
Positive mentions of helpful staff and services.
Location
9.52
Multiple reviews highlight the great location as a significant advantage.
Room Quality
8.47
Generally comfortable with some issues like noise and small insects reported.
Amenities
7.5
Limited food options and some amenities like the restaurant and breakfast did not meet expectations.
Value for Money
8.46
Some reviews mention that the price feels excessive for the offered services.
Food and Beverage
7.01
The breakfast options were criticized for being limited and perceived as overpriced.
Overall Experience
8.98
Most guests had a positive experience despite some noted issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 04:01

Property Description

Luxurious Amenities
Quality Hotel City Centre offers a seasonal outdoor swimming pool, fitness centre, and an à la carte restaurant and bar. Guests enjoy free access to laundry facilities, WiFi, and on-site parking.

Comfortable Rooms
Each room features an en suite bathroom with complimentary toiletries, air conditioning, and an LCD TV. Guests can also make use of the refrigerator and tea/coffee making facilities provided.

Culinary Delights
The on-site restaurant serves a self-serve continental breakfast and modern Australian cuisine during the week. Indulge in delicious meals just steps away from your room.

Book your stay at Quality Hotel City Centre now for a luxurious and convenient experience.

Important information:

Please note that Amex and Diners now has 2% fee, Visa and MasterCard still 1.5%.

Please note that there is a non refundable 1.5% charge when you pay with a credit card. A valid credit card must be presented upon arrival. Please note that the credit card presented on check-in must be in the same name as the guest on the booking confirmation.

Please note that the property offers daily housekeeping Monday-Friday. If you are staying over the weekend and require fresh towels or anything else, please inform reception the day prior. If you wish to opt out of housekeeping during your stay please let reception know.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: CFS

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for AUD 25 per person per night when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.4
Based on 1836 reviews
Cleanliness: 8.01
Service: 9.28
Location: 9.52
Room Quality: 8.47
Amenities: 7.5
Value for Money: 8.46
Food and Beverage: 7.01
Overall Experience: 8.98
S
Susan • family_with_children • au
9
Pleasantly surprised
Pros:

The room was much better than I anticipated. A surprise!

Cons:

The TV was in a terrible position. Also, for a room with a kitchenette, there was only 1 chair. It was really uncomfortable to try and eat. Had to move furniture around to try and eat.

2026-06-26 • via Nuitee
B
Bill • solo_traveller • au
8
2026-06-25 • via Nuitee
K
Kevin • couple • au
8
Very good
2026-06-23 • via Nuitee
S
Sue • solo_traveller • au
5
There was no help with bag to room. Just pointed in the direction, no food, not even a sandwhich. It’s like a glorified
Pros:

Clean and airy, well maintained

Cons:

Very spread out,

2026-06-17 • via Nuitee
A
Angela • couple • au
10
A very comfortable stay with great facilities
Pros:

Comfy room & especially comfortable bed!
Great EV charging, free!

Cons:

Nothing

2026-06-15 • via Nuitee
M
Michael • couple • au
10
This is a very convenient place to stay while stopping over night as it is located on the main road.
2026-06-15 • via Nuitee
B
Brigitte • family_with_children • au
6
2026-06-13 • via Nuitee
G
Greg • solo_traveller • au
10
Pros:

Great location friendly staff and clean and comfortable accommodation

2026-06-10 • via Nuitee
R
Rocky • solo_traveller • au
10
2026-06-08 • via Nuitee
M
Michelle • couple • au
10
2026-06-07 • via Nuitee
D
Denise • family_with_children • ch
8
2026-06-04 • via Nuitee
K
Karen • family_with_children • au
10
2026-06-01 • via Nuitee
G
Greg • solo_traveller • au
10
Pros:

Great location close to main city centre

2026-05-31 • via Nuitee
B
Bultitude • solo_traveller • au
10
2026-05-30 • via Nuitee
A
ali_j_s • Couples • Sydney, New South Wales
8
Lots of room with nice inclusions
Pros:

We booked a studio here as overnight accomodation after a family celebration. The room was quite spacious, plenty of space for two of us to unpack and relax.
The kitchenette was more than adequately equipped with microwave and a small induction cooktop; we could easily have stayed more than one night. The shower was fantastic, and loads of room for me to unpack all my essentials.
Although only a street back from the highway, our studio (room 256) was on the second floor and at the rear of the complex so we didn't hear any noise from traffic; there was plenty of off-street parking and it was only a short stroll to the shopping area and cafes/restaurants. A shout out to the lovely staff for their warm welcome and farewell.
Overall we were two happy guests who would recommend staying here.

2026-05-17 • via Tripadvisor
B
Bultitude • solo_traveller • au
10
2026-05-17 • via Nuitee
C
Caitlin • couple • au
10
Pros:

Staff were very friendly

2026-05-14 • via Nuitee
C
Chris • solo_traveller • au
10
2026-05-11 • via Nuitee
J
Julie-Anne • extended_group • au
7
Very convenient and safe.
Pros:

Cleanliness, parking, easy check in, nice staff.

Cons:

Breakfast was a bit boring and packaged.

2026-05-10 • via Nuitee
V
Venu Suseela • couple • au
10
2026-05-06 • via Nuitee