at Boathaven Bay Holiday Apartments

Hotels
8.3 (935 reviews)
440 Shute Harbour Road , Airlie Beach , au

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Family rooms
BBQ facilities
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Great views
Nice amenities
Cons:
Cleanliness issues
Old furniture
Limited service after hours

Categories

Cleanliness
7.3
Some reviews mentioned dirty kitchen and overall untidiness in the rooms.
Service
8.8
Positive comments on front desk staff and help provided.
Location
8.8
Conveniently close to town and scenic views noted.
Room Quality
7.8
Some rooms were spacious but overall dated and needed maintenance.
Amenities
8.3
Good amenities like pool and laundry options available.
Value for Money
8.3
Generally good value but with some issues that detracted from overall experience.
Food and Beverage
8.3
Not specifically mentioned, assumed standard for the hotel tier.
Overall Experience
8.8
Guests reported a good overall experience notwithstanding some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 02:40

Property Description

Luxurious Apartments with Stunning Views
Experience the beauty of the Coral Sea from your private balcony in our air-conditioned apartments. Enjoy self-catering facilities and upscale amenities like cable TV and DVD player. Some units even feature a relaxing hot tub on the balcony.

Relaxation and Recreation
Unwind by the 25-metre swimming lagoon with a soothing waterfall or take a dip in the heated spa pool. Guests can also make use of the BBQ facilities and tour desk for a memorable stay.

Convenient Location and Extras
Located just a short distance from Airlie Beach town centre, our resort offers free covered car parking and easy access to nearby attractions like Shute Harbour. Stay connected with Wi-Fi access for a small fee.

Book now to indulge in a luxurious getaway at Boathaven Spa Resort.

Important information:

RECEPTION HOURS : at Boathaven Bay Holiday Apartments are open from 9am until 5pm, check in from 2pm until 5pm, after hour check in until 9pm is available, please contact the hotel prior to arrange, check in later than 9pm is not possible. Please note credit surcharge of 1.5% applies to Visa and MasterCard, 3% applies to American Express. A $200 credit card pre auth is required at check in as security against damage / unpaid accounts. We are a cashless business.

Boathaven Spa Resort is unable to accommodate bookings for school leavers (‘schoolies’) unless accompanied by a parent or guardian. Guests are required to present a valid credit card and valid photo ID upon check in (at least 1 guest must be 18 years of age or older). The hotel’s Terms Of Stay must be signed – no exceptions will be made. If guests do not comply with these conditions, the booking will be canceled and no refund given.This property does not accommodate bachelor(ette) or similar parties.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: PPP

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for AUD 10 per person per night when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    People no matter the age stay for AUD 50 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.3
Based on 935 reviews
Cleanliness: 7.3
Service: 8.8
Location: 8.8
Room Quality: 7.8
Amenities: 8.3
Value for Money: 8.3
Food and Beverage: 8.3
Overall Experience: 8.8
D
David • couple • au
10
2026-02-14 • via Nuitee
M
Monica • family_with_children • au
10
2026-02-11 • via Nuitee
E
Ellen & Marc • family_with_children • au
10
2026-02-10 • via Nuitee
F
Faith • family_with_children • au
7
Pros:

The area. It was peaceful and quiet. Thankyou.

Cons:

The bed was a bit soft.

2026-02-09 • via Nuitee
E
elan • couple • au
9
2026-01-31 • via Nuitee
H
Hope • couple • au
1
Would never stay there again
Pros:

Not much

Cons:

The reception wasn’t staffed. We were left out in the heat and had to cancel two bookings for an event and dinner. We were told we would’ve called when our room was ready and no one called. It was the worst service I’ve ever received at a hotel. There was no apology and the person behind the desk was extremely rude.

2026-01-30 • via Nuitee
E
elan • couple • au
8
2026-01-29 • via Nuitee
E
Eyna • couple • au
10
Fantastic!
Pros:

Everything

2026-01-26 • via Nuitee
F
fiona • solo_traveller • au
8
Pros:

Was beautiful

Cons:

Unfortunately could only stay one night because of weather and flooding . So ended up $1000 for just one night accommodation 😪 as could not refund the 2 nd night

2026-01-26 • via Nuitee
A
Adam and Yvette • couple • au
7
2026-01-25 • via Nuitee
M
Mellaw81 • family_with_children • au
8
Pros:

Had the pool to ourselves

2026-01-25 • via Nuitee
S
Silvia • couple • de
7
2026-01-25 • via Nuitee
S
Silvia • couple • de
9
2026-01-24 • via Nuitee
M
Milton • couple • au
8
Excellent accomodation
Pros:

Proximity to Airlie beach township and harbour ferry.

Cons:

Fairly steep driveway. Needs a bridge across the drain to reach the shops at Airlie harbour.

2026-01-23 • via Nuitee
M
Matthew • couple • au
9
2026-01-22 • via Nuitee
Z
Zoey • couple • au
10
Pros:

Loved everything!

2026-01-22 • via Nuitee
H
Heinz • couple • at
7
2026-01-22 • via Nuitee
R
Robert • family_with_children • au
10
2026-01-22 • via Nuitee
J
Jake • couple • au
8
2026-01-21 • via Nuitee
D
Dreamer68126778263 • Couples
6
Very over priced for what it is. Was very disappointed for the price we paid. Its definitely not 4 star.
Pros:

Very over priced for what it is. Was very disappointed for the price we paid. It's advertised as 4 star, and Coral Sea resort is rated 4 star, I have no idea how motels get their star ratings but there's just no comparison. Boat Haven doesn't even come close to 4 star. It's run down, and the spa on the balconies is extremely dangerous. The step getting in and out of the spa is a huge step which is slippery, doesn't line up properly with the glass door and there's nothing to hold onto getting up and down that one high step or getting in and out of the spa. It's an accident waiting to happen. And to top it off the glass door/gate of the spa opens up to the glass sliding door of apartment. It can easily smash while trying to navigate climbing up or down the huge step with nothing to hold onto. The spa also has no privicy and the pool, carpark and road below can see you. We would never stay here again nor recommend to anyone.

2026-01-20 • via Tripadvisor